Providence Willamette Falls Medical Center

73%

Patients that would definitely recommend
3% higher than the national average


Providence Willamette Falls Medical Center is a medical facility located in Oregon City, OR. This hospital has been recognized for Labor and Delivery Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Labor and Delivery Excellence Award™ (2017)

Superior clinical care of women during and after childbirth

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

  • Deep blood clots in the lungs or legs following surgery

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

73%

Would definitely recommend
3% higher than the national average

Providence Willamette Falls Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%93%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Providence Willamette Falls Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

Dr Lew took as much time with me as I needed and explained my diagnosis and options for care thoroughly.

Aug 08 2020

Review for Dr. Lew

The surgical team makes major surgery knee replacement less traumatic by supplying a total road map to recovery.

Aug 08 2020

Review for Dr. Ballard

Second knee replacement by Dr. Ballard

Phyllis C. Gilmore Aug 06 2020

Review for Dr. Ballard

Wait time between waiting for doc and procedures was too long. Other then the long wait timed, my visit was very pleasant. The check in people were very nice as was the X-rays Tech and the assistants. Dr Cagle was so friendly and nice. Made me very comfortable. Very informative too.

Appointment was at 1:45. 2:10-X-rays went fast. W Aug 06 2020

Review for Dr. Cagle

Aug 02 2020

Review for Dr. Puskas

Tim Aug 01 2020

Review for Dr. Nance

Jul 27 2020

Review for Dr. Hanzlik

Dr Puskas did a full shoulder replacement on my right arm. The surgery went very well and I have been extremely pleased with the results. My pain subsided immediately after surgery. I recommend him to all future patients. His office staff is excellent and he has a great sense of humor.

Jeanne delver Jul 27 2020

Review for Dr. Puskas

Dr Ballard has done 2 knee replacements on me and a hip replacement on my wife. We both would recommend him without hesitation to do surgery on anyone needing excellent and skilled care. He’s a fine surgeon and a great person.

Jul 26 2020

Review for Dr. Ballard

She's soooooo wonderful! I love her, she's the best!

Liz Jul 23 2020

Review for Dr. Miller-Davis

Monaree Deller Jul 22 2020

Review for Dr. Puskas

The Best!

Julie Niestempski Jul 21 2020

Review for Dr. Nanson

Everything went very smooth with my procedure. He has an upbeat energy that made feel at ease. Definitely recommend him as well as the rest of the workers at the Oregon Clinic.

Gary Jul 21 2020

Review for Dr. Van Kleek

Very kind and compassionate. She spent a good amount of time helping my toes and removing one and the toe healed very nicely after a while. Her office staff are caring and go out of the way to help the patient.

Wayne Johnson Jul 18 2020

Review for Dr. Cain

Besides being the best doctor I’ve had in Oregon, he is also the nicest. I never felt rushed. He explained everything so I could understand the procedure.

Suzanne Michalka Jul 18 2020

Review for Dr. Puskas

Dr. Nanson is a great doctor to work with! I had knee replacement with him 4 weeks ago and plan to have my other knee replacement as soon as I’m all healed up and released for surgery again.

Sharon Jul 16 2020

Review for Dr. Nanson

I needed acupuncture and my insurance would only pay for it if performed by an MD. I found Dr. Wu. She is now also my primary doc. I like that she is willing to discuss traditional western medical methods and alternative treatments. She has very broad knowledge, is attentive and thorough.

Bridget Downey Jul 16 2020

Review for Dr. Wu

Dr Rhodes is very knowledgeable and thorough. Our visits are comprehensive. I’ve been seeing him for 10 years. I would recommend him.

Jul 15 2020

Review for Dr. Rhodes

Adrian Buyze Jul 14 2020

Review for Dr. Nanson

Dr. Beilstein and her staff are truly exceptional. You are made to feel comfortable the moment you are greeted. The entire procedure is really quick and easy.

Bob Zimmerman Jul 11 2020

Review for Dr. Beilstein

Dr. Huberty performed rotator cuff surgery for me. I had an excellent result and would highly recommend him.

Ron K Jul 10 2020

Review for Dr. Huberty

Dr. Ballard was very patience with all my questions to put me at ease. He told it like it was. No sugar coating. He told me I was born slightly bow legged and with surgery it will put me back original-orientation of my knees. Putting my knees straight was not a good idea.

Forman Lee Jul 08 2020

Review for Dr. Ballard

Jul 08 2020

Review for Dr. Gallegos

Jul 08 2020

Review for Dr. Nanson

Dr Schiele was very compassionate with me and my symptoms. Extremely thorough.

Jul 04 2020

Review for Dr. Schiele

Extremely knowledgeable. Listens and explores every aspect of diagnosis and treatment.

Jeneane Horn Jul 04 2020

Review for Dr. Endo

Dr Weaver was very understanding and gentle with my ear blockages. He offered to do hearing tests and spent enough time asking questions about my medical history. I would recommend him to anyone seeking an ear nose and throat doctor.

Kimberly Jul 01 2020

Review for Dr. Weaver

I went to see Dr Simmons for some long-term foot pain. The office had great safety measures in place and the staff was welcoming. Dr Simmons was knowledgeable and approachable. He diagnosed my issue quickly and explained the problem and treatment options in detail and clearly.

Jun 30 2020

Review for Dr. Simmons

Valerie Swedenborg Jun 30 2020

Review for Dr. Nanson

Kurt K. Jun 30 2020

Review for Dr. Huberty

John G Jun 29 2020

Review for Dr. Black

Anita Jun 27 2020

Review for Dr. Ballard

I have seen Dr Black for over 5 years for various orthopedic issues. He is ALWAYS kind and engaging. He listened to my concern and we always discussed what approach we'll take together. As long as he's in practice he'll always be my go to ortho doctor!

Joyce Nelson Jun 27 2020

Review for Dr. Black

With Dr. Ballard, I feel confident in our decision to have the surgery, and with His comforting and relaxing bed side manner.

Richard E Zorr Jun 26 2020

Review for Dr. Ballard

In my opinion, Dr. Dawson is one of the best surgeons in the Northwest. He is very attentive to details and always professional. I have had three surgeries with Dr. Dawson, and the outcome of all have been great.

Gary Jun 23 2020

Review for Dr. Dawson

Dr. McNeill and her staff were very patient and understanding with me when I was late and rushed to my appointment. They handled everything with grace despite having an even more hectic schedule due to COVID-19. I appreciated her explanation and atentativeness to my questions.

efficient, fast and to the point Jun 21 2020

Review for Dr. McNeill

Carmen is Dr. Wagner's first set of eyes and has been very knowledgeable and kind.

Jun 20 2020

Review for Carmen Jones

Julie Waddell Jun 20 2020

Review for Dr. Weaver

Jelena Jun 18 2020

Review for Dr. Jamison

Gaylen Barton Jun 17 2020

Review for Dr. Schnadig

Shelia Frazier Jun 17 2020

Review for Dr. Ballard

Everything went well. Two weeks post surgery and no complications, quick answers to questions and hip is feeling better everyday

Jun 16 2020

Review for Dr. Nanson

Jennifer is very professional and very warm at the same time. She was a pleasure to work with. Leroy

LEROY Ostrem Jun 16 2020

Review for Jennifer Kuhn

My personal experience with this doc was not a enjoyable one. Like many doc I feel he is extremely negligent in the way he addresses and treats his patients. I definitely recommend not using him if you can.

Jun 15 2020

Review for Dr. Duman

Very professional. He took time to explain things. I felt I was in good hands.

Jun 09 2020

Review for Dr. Chen

Tyler Jun 05 2020

Review for Dr. Davis

Lawrence Irvine Jun 04 2020

Review for Dr. Ballard

Mark L. Jun 04 2020

Review for Dr. Ballard

I have gotten such a wonderful doctor! Besides his great smile and caring manner he explained the entire process with visual aids

Linda Dorner Jun 03 2020

Review for Dr. Ballard

Was extremely condescending! I was appalled by his rudeness, curt manner and patronizing attitude! I’m not sure how he treats his younger patients but he seems to have open contempt for patients over 60. I will be filing a complaint with NW Primary clinic against this doctor.

Jun 02 2020

Review for Dr. Rhodes

Shawn F Jun 02 2020

Review for Dr. Nanson

Dr. Schnadig is amazing. I feel so well taken care of by him. I’m new to this journey but I feel he will be by my Sadie ?? for me. I feel blessed to have found him.

Sara Harding May 28 2020

Review for Dr. Schnadig

Janelle May 27 2020

Review for Dr. Weaver

Ray Straub May 27 2020

Review for Dr. Weaver

May 26 2020

Review for Dr. Reddy

May 21 2020

Review for Dr. Rhodes

I'm in my 60's and ruptured my bicep (watched it roll toward my elbow). Very upsetting. Dr. Hanzlik got me in his office right away and scheduled surgery. My recovery was great. I am back in the gym doing pull-ups 90 days later. Thank you Dr. Hanzlik!

Tip May 19 2020

Review for Dr. Hanzlik

Pamela Hallvik May 15 2020

Review for Dr. Van Kleek

Bad surgical technique, not thorough, poor communication and non-existent follow-up. Had procedure done by her and her team with many complications post surgery. I have had to see three doctors to get her work corrected. Don't risk your health, time or money.

May 13 2020

Review for Dr. Zaander

May 10 2020

Review for Dr. Kellogg

DIANA May 08 2020

Review for Dr. Alberts

This man is a dictator. Do what I say and I will refer you to transplant, Do not question me, or I wont... this is his way of treating patients

May 03 2020

Review for Dr. Khoury

Dr. Li is Very personable and yet professional. He spends the time needed, never feels like he's in a hurry. He goes over med.'s and problems with caring interest. Great Dr. for us !!!

Mr. and Mrs. Roe May 02 2020

Review for Dr. Li

I recommend Dr. Jacqmotte to other people ad nauseum. Wise and down to earth, personable and crazy knowledgeable, she'll provide clear guidance but listen to your thoughts respectfully.

Brook J. Apr 29 2020

Review for Dr. Jacqmotte

The operation went well and the follow up after was well done. They were easily available by phone and email if I had any questions

George Schreck Apr 25 2020

Review for Dr. Nanson

Dr Reddy is so VERY Profesional, Kind, Detail oriented and concerned about my Health and Well Being. I wouldn't trade her for any other specialist!

Anne Ballis Apr 24 2020

Review for Dr. Reddy

My wife and I have been with Dr.Cha for I think about 10 years. We feel she’s a wonderful, caring and very knowledgeable physician. Won’t change.

Apr 24 2020

Review for Dr. Cha

I see lots of doctor but before I see any specialist I see Dr Anderson first and in my opinion he's the best. He cares and is on top of all I ask of him. I moved 63 miles from Gladstone where Dr. Anderson has his practice and will continue to keep him as my doctor because he is that good.

Carla Apr 21 2020

Review for Dr. Anderson

Listens to us, spends necessary time with us & open to our suggestions & ideas. Very responsive through MyChart texting & calls back anytime morning or night. Also knows his limitations & makes appropriate referrals.

Apr 19 2020

Review for Dr. Garcia

James Apr 14 2020

Review for Dr. Gardner

Chuckler Apr 10 2020

Review for Dr. Schiele

Anne Sivers Apr 10 2020

Review for Dr. Ballard

Im trying to find his email so I can send him some pics & other info that he has requested from me. Please help, Thank you

Rachal Carreira Apr 08 2020

Review for Dr. Seetharaman

Dr. Ballard and his staff are the BEST. They take the time to listen and answer questions and concerns I have. My Surgery went Great and I am very happy with my progress of recovery .

Kay Planton Apr 02 2020

Review for Dr. Ballard

Very good. Keeps me well informed on my condition and makes sure I understand where my treatments are heading.

Peter Paquet Mar 31 2020

Review for Dr. Schnadig

Kieran Christie Mar 29 2020

Review for Dr. Miller-Davis

Absolutely excellent care. Dr Nanson was my second opinion and has been great. He is professional but also very easy to talk to and has a sense of humor.

Mar 29 2020

Review for Dr. Nanson

This was my first visit with Dr. Anderson and I found him to be very caring and attentive regarding my problems. He answered all of my questions in a way that I could understand and took the time to be sure that all of my concerns were addressed. I would see him again if needed.

Mar 27 2020

Review for Dr. Anderson

I can't say enough for Dr. Beilstein and staff. They did an amazing job at explaining things to me in a way I could easily understand. Plus, they turned an uncomfortable appointment into something that wasn't that bad after all. I would highly recommend the doctor and the clinic to anyone.

Sierra449 Mar 27 2020

Review for Dr. Beilstein

Everyone was very professional and thorough. The procedure was carried out beautifully. I had one issue with a medication a day after my surgery and Dr. Nanson was on call. We got thorough, effective, information to take care of the issue. I highly recommend him.

Diana Mar 27 2020

Review for Dr. Nanson

DeLynn Mar 27 2020

Review for Dr. Dawson

Him and his staff are super unprofessional. Multiple issues with appointments. Then, after purchasing a sleep appliance from him, his office refused to then supply the necessary bands to make the appliance work. I continue to get the run-around every time I call, going on 5 attempts.

Mar 27 2020

Review for Dr. Lin

I don't think you could fine a better facility, nicer and professional staff and a better doctor than Dr. Chen. Very happy to have them for a second time.

Mike Patnode Mar 25 2020

Review for Dr. Chen

Excellent communication from start to finish. I good listener and followed up on care needs timely.

John Goddard Mar 19 2020

Review for Dr. Bryden

He's been the best Dr. I ever had. Too bad he is retiring..

Tigue Mar 18 2020

Review for Dr. Silver

the best senior dr. she really listens with her heart. getting old is very difficult at times hard to understand... she is very understanding and comforting

missgloria Mar 13 2020

Review for Dr. Murphy

New WV Resident Mar 13 2020

Review for Dr. Bryden

My husband has had two recent appointments with Dr. Burbank for a cognitive exam. We could not have been more impressed with her. She was very thorough, compassionate and respectful. I would definitely recommend her to others.

Sue P. Mar 12 2020

Review for Dr. Burbank

Great, answered all my questions/concerns

Mar 12 2020

Review for Dr. Puskas

Mar 11 2020

Review for Dr. Murphy

Very happy with Dr.Nanson and his staff. They are very professional and answer my questions thoroughly.

Mar 11 2020

Review for Dr. Nanson

He has been my doctor for at least 10 years and I think he and his staff are great. I particularly like his ability to diagnose medical conditions. He has solved a lot of problems for me and he is great to work with in every way.

Mar 10 2020

Review for Dr. Scott

Dr Ballard is very knowledgeable & personable. He takes the time to explain things & listens when you have concerns. Would highly recommend him & his team!

Mar 10 2020

Review for Dr. Ballard

Mar 10 2020

Review for Dr. Finch

I felt very comfortable with Dr Nanson through out the whole process. Great support team at the clinic and all the information I needed.

Rick Titus Mar 08 2020

Review for Dr. Nanson

Doctor Burford is very caring, she asks questions, answers questions, gives an exam every visit. One can really tell that Dr. Burford loves what she does.

Linda Trickel Mar 05 2020

Review for Dr. Burford

Location

Providence Willamette Falls Medical Center

1500 Division St, Oregon City, OR 97045

Frequently Asked Questions

Where is Providence Willamette Falls Medical Center located?

Has Providence Willamette Falls Medical Center won any recent awards from Healthgrades?

Is Providence Willamette Falls Medical Center highly rated with patients?