Providence Portland Medical Center

82%

Patients that would definitely recommend
12% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 100 Best Hospitals Award™ (2019)

Top 2% in the nation for consistently delivering clinical quality year over year

America's 250 Best Hospitals Award™ (2019, 2018, 2017)

Top 5% in the nation for consistently delivering clinical quality

Outstanding Patient Experience Award™ (2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Critical Care Excellence Award™ (2019, 2018, 2017)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Pulmonary Care Excellence Award™ (2019, 2018, 2017)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Gynecologic Surgery Excellence Award™ (2018, 2017, 2016)

Superior clinical outcomes in gynecological surgery

Stroke Care Excellence Award™ (2018, 2017)

Superior clinical outcomes in the care and treatment of stroke

Labor and Delivery Excellence Award™ (2017)

Superior clinical care of women during and after childbirth

Obstetrics and Gynecology Excellence Award™ (2017)

Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery

1 rating was better than expected

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10
9% higher than the national average

82%

Would definitely recommend
12% higher than the national average

Providence Portland Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%69%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Providence Portland Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%56%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

- Jul 18 2019

Review for Dr. Kirsten Kinsman, MD

Dr. Lavlle is very interested in seeing that all of your questions are answered and has a plan about your future health needs in the area of his expertise.

- Jul 17 2019

Review for Dr. Michael Lavelle Jr, MD

No confidence and will not seek any treatment from this person. BTW, it's okay to get old. Update your picture from your 30 year old self to your 60 + year old self. I did not know right off who came into the room the day of my appointment. And he got angry with me too.

- Jul 16 2019

Review for Dr. Gregory Combs, MD

I visited Dr. C and I have to say that she was personable and took her time to explain my procedure to me and the various options. I appreciated her bedside manor and her smile. So far she has done a great job in helping with my fears.

New Patient - Jul 16 2019

Review for Dr. Melanie Crites-Bachert, DO

- Jul 15 2019

Review for Dr. Katrina Grant, MD

Tim - Jul 13 2019

Review for Dr. Michael Lavelle Jr, MD

Took care of father with advanced prostate cancer after quite a bit of tardiness from previous provider. Very compassionate, scientifically driven and considerate of the bigger picture.

marwan mouammar - Jul 11 2019

Review for Dr. Gregory Cost, MD

- Jul 09 2019

Review for Dr. Gustav Fischer, MD

I had a wonderful experience with Dr. Kiker and his staff. Everyone was very friendly, professional, and efficient. I am happy to have found such a great GI practice.

Lauren - Jul 06 2019

Review for Dr. Dustin Kiker, MD

Brad S. - Round Rock - Jul 04 2019

Review for Dr. Dustin Kiker, MD

I like that he listen to you He tells you what you want to hear I most likely wouldn't be here today if it weren't for Dr Lavelle I thank him to the bottom of my heart. I can always count on him Thank you

Randy - Jul 04 2019

Review for Dr. Michael Lavelle Jr, MD

Aaron P. - Jul 04 2019

Review for Dr. Darren Lewis, MD

He did not read my charts, did not do a physical in the cheif complaint areas, and was sure of a diagnosis and treatment plan before listening to a word I said.

- Jul 03 2019

Review for Dr. Jeffrey Johnson, MD

- Jul 03 2019

Review for Dr. Priya Krishnamurthy, MD

Everyone from the front office staff to the nurse and Dr. Miles were very friendly, welcoming and attentive. It is unusual to experience this at a doctors office. They are very thoughtful in their approach which was most appreciated.

- Jul 03 2019

Review for Dr. Miles Hassell, MB

David - Jun 29 2019

Review for Dr. Martin Baggenstos, MD

Wonderful Doctor and very warm personality. Answered all my questions thoroughly. He called me with updates on my husband's progress while in the hospital, and was the only Dr. to do so in the 15 days my husband was hospitalized.

Linda Daly in Oregon City, OR - Jun 28 2019

Review for Dr. Brett Baxter, MD

He is a surgeon who gets great results and he has a charming manner. His office and staff are efficient, I had a knee replaced with excellent care.

- Jun 24 2019

Review for Dr. Gustav Fischer, MD

Don't believe the staff when they tell you your insurance will cover the visit. There is a good chance it will go to your deductible. Bret Ball saw me for 5 minutes and sent out a bill for $615 for a new patent extended 45 minute office visit. He did me know good, it was a total waste of time.

B. Sisul - Jun 23 2019

Review for Dr. Bret Ball, MD

- Jun 22 2019

Review for Dr. Shaghayegh Aliabadi-Wahle, MD

Dr, Johnson did my spinal fusion 5 years ago and I have seen him twice a year since that time. He is concerned and caring and I have recommended him to many people. I will be seeing him soon for another

- Jun 22 2019

Review for Dr. Jeffrey Johnson, MD

Mari H - Jun 21 2019

Review for Dr. Jeffrey Johnson, MD

Portland, OR - Jun 19 2019

Review for Dr. Gregory Combs, MD

I knew Kathryn Hill before she came to the Oregon Clinic and have always found her to be professional, kind, friendly, interesting, helpful. She's very, very good at her job.I appreciate her very much.

Wendy Hale - Jun 18 2019

Review for Kathryn Hill, WHCNP

Happy2BFreeOfHim! in PORTLAND, OR - Jun 18 2019

Review for Dr. Robert Geistwhite, MD

Helped my daughter get through her surgery, she was really nervous and Todd helped our family through the entire process. Would definitely see them again!

Payton MacKenzie - Jun 12 2019

Review for Todd MacLeod, MSPA

Helped my daughter get through her surgery, she was really nervous and Todd helped our family through the entire process. Would definitely see them again!

Payton MacKenzie - Jun 12 2019

Review for Todd MacLeod, MSPA

I was referred by my primary care Doctor on May 5th and today is June 9th I contacted the office 3 times and told to wait until the office contacted me. I was still waiting until today so I will be going elsewhere as this unacceptable for a Dr. office to take on new patients as the claim they want.

- Jun 10 2019

Review for Dr. Ann Marie Macasa, MD

- Jun 06 2019

Review for Dr. Jeffreys Albright, MD

Super impressed with Dr. Lavelle. First time meeting him he put me at ease, addressed my questions and concerns with care and had a really nice bed-side manner. I would definitely recommend Dr. Lavelle to anyone needing his care.

OR - Jun 05 2019

Review for Dr. Michael Lavelle Jr, MD

F.D.Nickel in Portland, OR - Jun 04 2019

Review for Dr. Gustav Fischer, MD

- May 29 2019

Review for Dr. Sarah Boyles, MD

- May 27 2019

Review for Dr. Thomas Dodson, MD

Dr. Chong was my primary care Doctor for approximately 5 years.....his attention and personal engagement was a huge factor in my health and recovery...….by far the absolute BEST physician for family practice in the North West.....cannot give 10 stars be he deserves 10 at a minimum! AJ 2019

- May 25 2019

Review for Dr. James Chong, DO

- May 24 2019

Review for Dr. Gustav Fischer, MD

Dr. Malmin has a nice bedside manner and he explains what is going to happen well. I feel like he delivers competent, compassionate care. Happy Valley is not close to my home, but I am willing to drive to get healthcare I trust. I definitely recommend him.

- May 24 2019

Review for Dr. Bojan Malmin, MD

- May 23 2019

Review for Dr. Todd Buerk, MD

- May 21 2019

Review for Dr. Eric Friedman, MD

Was referred to Dr. Kemp for cataract surgery. His office staff were very courteous and thorough. I did not have long waits in between testing. The Dr. is personable, knowledgeable, and explained all matters pertaining to my condition thoroughly. I appreciated the time he took with me.

- May 16 2019

Review for Dr. Jonathan Kemp, MD

- May 14 2019

Review for Dr. Lisa Diepenhorst, MD

One of the most caring and compassionate doctors that I’ve ever had. Listened well and heard me! Helped look into my complex health issues with great success. Thanks Dr Tidball-LaPlante! I’m moving back to Gresham just so I can get your excellent care again!

- May 11 2019

Review for Dr. Cheryl LaPlante, DO

I have been seeing Dr. de Castro for several years and she is amazing! She is smart as a whip and really listens to her patients. I am an older woman and Dr. de Castro never hurries through our appointment. She is as good as it gets!

- May 10 2019

Review for Dr. Cristina De Castro, MD

- May 09 2019

Review for Dr. Jordon Lubahn, MD

- May 08 2019

Review for Dr. Jennifer Herber, MD

- May 08 2019

Review for Dr. Bret Ball, MD

- May 07 2019

Review for Dr. Magdalena Kasprowska, MD

- May 07 2019

Review for Dr. Cheryl LaPlante, DO

Betty K in Round Rock, TX - May 07 2019

Review for Dr. Dustin Kiker, MD

- May 06 2019

Review for Dr. Alison Conlin, MD

Dr. Aliabadi performed a lumpectomy on my right breast. She did a fantastic job of making my breast look good! She is caring, talented, and has a great sense of humor! Communicated clearly with me and I would recommend her to anyone.

- May 06 2019

Review for Dr. Shaghayegh Aliabadi-Wahle, MD

Location

Providence Portland Medical Center

4805 NE Glisan St, Portland, OR 97213