Providence Portland Medical Center

81%

Patients that would definitely recommend
11% higher than the national average


Providence Portland Medical Center is a medical facility located in Portland, OR. This hospital has been recognized for America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 100 Best Hospitals Award™ (2021, 2020, 2019)

Top 2% in the nation for consistently delivering clinical quality year over year

America's 250 Best Hospitals Award™ (2021, 2020, 2019)

Top 5% in the nation for consistently delivering clinical quality

Outstanding Patient Experience Award™ (2021, 2020, 2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Critical Care Excellence Award™ (2021, 2019)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

General Surgery Excellence Award™ (2021)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Joint Replacement Excellence Award™ (2021)

Superior clinical outcomes in knee and hip replacement

America’s 100 Best Hospitals for Critical Care Award™ (2020)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Pulmonary Care Excellence Award™ (2020, 2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Gynecologic Surgery Excellence Award™ (2018)

Superior clinical outcomes in gynecological surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

3 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10
9% higher than the national average

81%

Would definitely recommend
11% higher than the national average

Providence Portland Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%57%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Providence Portland Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

Wonderful doctor, easy to talk to, very patient and knowledgable. I felt comfortable with him, he explained everything completely and I didn't feel rushed or like I was just another patient. Highly recommended, one of those few doctors that you feel lucky to find.

Jun 23 2021

Review for Dr. Shaffer

This is a Doctor that cares and treats you with dignity. I feel very fortunate to have her as my Doctor.

Carrie Warlaumont Jun 23 2021

Review for Dr. Shaw

Dr. Kaempf is always focused, informed and concerned for my care.

Jim Newman Jun 22 2021

Review for Dr. Kaempf

Dr. Tycast is thorough and very good at what he does. He speaks to you so you know the procedure and explains as he goes. Nothing but respect for this man and his staff. Peter Popoff 2021

Pops Jun 22 2021

Review for Dr. Tycast

Jun 22 2021

Review for Dr. Castillo

Location

Providence Portland Medical Center

4805 NE Glisan St, Portland, OR 97213

Frequently Asked Questions

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