Kaiser Permanente Westside Medical Center

85%

Patients that would definitely recommend
15% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2019, 2018, 2017)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2020)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for Joint Replacement Award™ (2020, 2019, 2018)

Superior clinical outcomes in knee and hip replacement

America’s 100 Best Hospitals for Pulmonary Care Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

General Surgery Excellence Award™ (2020, 2019)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

America’s 100 Best Hospitals for Prostate Surgery Award™ (2019)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Gastrointestinal Care Excellence Award™ (2019)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Pulmonary Care Excellence Award™ (2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

3 ratings were better than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery

9 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
84%

Patients who gave a rating of 9 or 10
15% higher than the national average

85%

Would definitely recommend
15% higher than the national average

Kaiser Permanente Westside Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%69%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%71%66%

Kaiser Permanente Westside Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

Wendy Oct 03 2019

Review for Dr. Hoan

Sharon E.in Portland, OR - Aug 20 2018

Review for Dr. Hoan

He was a fraud- Did not help me at ALL and told me I needed an X-Ray.. so he charged me 200 dollars for literally NOTHING. OLD EQUIPMENT AND EVEN OLDER BILLING SYSTEM.

Haleyin BEAVERTON, OR - Jul 19 2018

Review for Dr. Bernhard

Absolutely amazing experience!

Kaylain Portland, Oregon - Apr 05 2018

Review for Dr. Hoan

GBin Portland, OR - Apr 04 2018

Review for Dr. Hoan

Excellent bedside manner. Very knowledgeable. Great listener. Kind, skilled and efficient during procedure.

Portland, Oregon - Mar 30 2018

Review for Dr. Hoan

Location

Kaiser Permanente Westside Medical Center

2875 NW Stucki Ave, Hillsboro, OR 97124