Kaiser Permanente Westside Medical Center
Patients that would definitely recommend
15% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2019, 2018)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Outstanding Patient Experience Award™ (2019, 2018, 2017)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2020)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
America’s 100 Best Hospitals for Joint Replacement Award™ (2020, 2019, 2018)
Superior clinical outcomes in knee and hip replacement
America’s 100 Best Hospitals for Pulmonary Care Award™ (2020)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
General Surgery Excellence Award™ (2020, 2019)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries
America’s 100 Best Hospitals for Prostate Surgery Award™ (2019)
Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate
Gastrointestinal Care Excellence Award™ (2019)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Pulmonary Care Excellence Award™ (2019, 2018)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePatients who gave a rating of 9 or 10
15% higher than the national average
Would definitely recommend
15% higher than the national average
Kaiser Permanente Westside Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Kaiser Permanente Westside Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Wendy Oct 03 2019
Review for Dr. Hoan
Dr. Hoan is friendly, extremely knowledgeable, approachable, compassionate, and incredibly skilled at minimally invasive surgery! She performed a total laparoscopic hysterectomy on me a month ago, and I felt I was in good hands from my first consultation to when I arrived in the operating room. She...
Sharon E.in Portland, OR - Aug 20 2018
Review for Dr. Hoan
He was a fraud- Did not help me at ALL and told me I needed an X-Ray.. so he charged me 200 dollars for literally NOTHING. OLD EQUIPMENT AND EVEN OLDER BILLING SYSTEM.
Haleyin BEAVERTON, OR - Jul 19 2018
Review for Dr. Bernhard
To say that I am both thankful and relieved that I found Dr Hoan is an understatement. She made a scary and difficult appointment and procedure manageable, possible outcomes realistic but not overwhelming, and the overall experience a positive one. And her bedside is one that I look for in a...
GBin Portland, OR - Apr 04 2018
Review for Dr. Hoan
Excellent bedside manner. Very knowledgeable. Great listener. Kind, skilled and efficient during procedure.
Portland, Oregon - Mar 30 2018
Review for Dr. Hoan
Location
Kaiser Permanente Westside Medical Center
2875 NW Stucki Ave, Hillsboro, OR 97124
Dr. Hoan is amazing! She performed my total hysterectomy in April. The surgery ended up being more complicated than anticipated and she was awesome! She was so comforting before and after surgery. She explained the procedure in detail and checked up on me during my recovery. My recovery was perfect!...