Kaiser Permanente Westside Medical Center
Kaiser Permanente Westside Medical Center is a medical facility located in Hillsboro, OR. This hospital has been recognized for Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and more.
Patient Experience Rating
13% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2022)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Outstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
Gastrointestinal Care Excellence Award™ (2022)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Gastrointestinal Care Excellence Award™
2022
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceKaiser Permanente Westside Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Kaiser Permanente Westside Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 10 2024
Review for Dr. Balla
Went to her with several health issues and had to make a second appointment, she still is not treating my symptoms and feel like it's getting worse. She didn't refer me to dermatologist and should especially when cancer runs in family. I will be switching to a different Dr.
Mar 29 2024
Review for Dr. Zhang
New patient and was very happy with my experience. I really went in to meet him and see if I would like him as my personal physician. I felt he did a perfect job. I really at my age of 73 was happy how he went through my last blood work and wanted to make sure it had not changed. So blood was drawn....
Lis Horton Mar 20 2024
Review for Dr. Valencia
Dr Da Graca will not fight for you. He has a very doomsday attitude and wasn’t willing to treat me saying I should go home to spend my last week with family. But thanks to finding another Dr, I’m still alive six years later.
ThrivingMBC Mar 19 2024
Review for Dr. Da Graca
Called for advice and sent 3 pictures of swollen face and neck due to surgery, the advice nurse spoke to the doctor and reviewed photos I was told to go to emergency due to redness around the sutures and swelling, Dr Lippy was the emergency doctor wanted to know why I was there I told him the...
Mar 18 2024
Review for Dr. Lippy
Location
Kaiser Permanente Westside Medical Center
Frequently Asked Questions
Where is Kaiser Permanente Westside Medical Center located?
Kaiser Permanente Westside Medical Center is located at 2875 NE Stucki Ave, Hillsboro, OR 97124. Find other locations and directions on Healthgrades.
Has Kaiser Permanente Westside Medical Center won any recent awards from Healthgrades?
Yes, Kaiser Permanente Westside Medical Center has been awarded with Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and Gastrointestinal Care Excellence Award™ in the past two years.
Is Kaiser Permanente Westside Medical Center highly rated with patients?
76% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Kaiser Permanente Westside Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Kaiser Permanente Westside Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Kaiser Permanente Westside Medical Center profile..
How does Kaiser Permanente Westside Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Very good overall experience in a very tough situation. I felt heard and taken care of.