Mercy Hospital Oklahoma City

77%

Patients that would definitely recommend
7% higher than the national average


Mercy Hospital Oklahoma City is a medical facility located in Oklahoma City, OK. This hospital has been recognized for Patient Safety Excellence Award™ and America's 250 Best Hospitals Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2021, 2020, 2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

America's 250 Best Hospitals Award™ (2019)

Top 5% in the nation for consistently delivering clinical quality

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

1 rating was better than expected

  • Deep blood clots in the lungs or legs following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

77%

Would definitely recommend
7% higher than the national average

Mercy Hospital Oklahoma City

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Mercy Hospital Oklahoma City

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%73%

Providers

Provider Reviews

Dr Hayes exhibits a true concern for his patients. I always feel like I just visited a friend after an appointment.

Jeff H Dec 02 2021

Review for Dr. Hayes

Melissa W. Nov 30 2021

Review for Dr. Broussard

Dr.Harkess is caring, compassionate and very knowledgeable. He saved my foot and I am forever grateful. Recommend to anyone.

Nov 24 2021

Review for Dr. Harkess

He is the best in town! Very personable, experienced and a really nice guy. My wife had complications with her procedures and he worked right through them. Follows up for as long as necessary and all the staff are exceptional. So glad we found him.

TerryB Nov 23 2021

Review for Dr. Hein

Doctor was wonderful and the staff was very friendly and personable. Never felt rushed and felt completely taken care of.

Nov 23 2021

Review for Dr. Amundsen

Location

Mercy Hospital Oklahoma City

4300 W Memorial Rd, Oklahoma City, OK 73120

Frequently Asked Questions

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