Western Reserve Hospital

75%

Patients that would definitely recommend

5% higher than the national average

Western Reserve Hospital is a medical facility located in Cuyahoga Falls, OH. This hospital has been recognized for Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2022, 2021)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Deep blood clots in the lungs or legs following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10

6% higher than the national average

75%

Would definitely recommend

5% higher than the national average

Western Reserve Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%52%

Western Reserve Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%73%

Providers

Provider Reviews

My mothers appointment with Dr. Sharakova has been canceled four times and rescheduled! I had reached out to ombudsman office last time it happened and now we will look for another Doctor.

Feb 20 2024

Review for Dr. Sharakova

Dr. Noyes did a wonderful job taking care of the cysts in my hand. The surgery went smoothly, and even though I was prescribed pain meds for after the surgery, I had minimal pain and didn’t feel the need to take them. My hand is healing nicely and, with the way he did his surgery, I won’t have a...

Feb 17 2024

Review for Dr. Noyes

I have never had such a fantastic first appointment with a new doctor. Dr Khan LISTENS! She is kind and compassionate, and knows her stuff. I wish every doctor had her 'bedside manner'. I cannot say enough good things about her and her staff- the office is great as well. I would give her a 10 if...

Tracy B Feb 14 2024

Review for Dr. Khan

Takes time to listen. I have had excellent communication with Dr Waldman. Very down to earth. Explains her thought process clearly. I am in the medical field and often do not reveal that on first visit. I have had nothing but a great experience. The Unity call center is very difficult to get thru...

Feb 13 2024

Review for Dr. Waldman

So rude and has ZERO compassion. Dr. Bavis cut me off multiple times as I was speaking and made almost no eye contact with me. Every issue I brought to him was, in his opinion, due to a mood/mental disorder that I have not been diagnosed with. I understand that the mind is powerful and can affect...

Patient Feb 01 2024

Review for Dr. Bavis Jr

Location

Western Reserve Hospital

1900 23rd St, Cuyahoga Falls OH 44223

CallDirections

(330) 971-7000

Frequently Asked Questions

Where is Western Reserve Hospital located?

Western Reserve Hospital is located at 1900 23rd St, Cuyahoga Falls, OH 44223. Find other locations and directions on Healthgrades.

Has Western Reserve Hospital won any recent awards from Healthgrades?

Yes, Western Reserve Hospital has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is Western Reserve Hospital highly rated with patients?

75% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Western Reserve Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Western Reserve Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Western Reserve Hospital profile..

How does Western Reserve Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1900 23rd St

Cuyahoga Falls, OH 44223

Directions

(330) 971-7000