Western Reserve Hospital

84%

Patients that would definitely recommend
14% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

1 rating was better than expected

  • Bloodstream infection following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
82%

Patients who gave a rating of 9 or 10
13% higher than the national average

84%

Would definitely recommend
14% higher than the national average

Western Reserve Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%86%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%73%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%59%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%78%66%

Western Reserve Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%67%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

Dr. Waldman is one of the fiercest advocates I've ever met for her patients. She listens. She also cares. She spent weeks sorting out issues with the insurance to get me the medication I need and she is always kind, compassionate, and thoughtful.

Jul 13 2020

Review for Dr. Waldman

Dr. Gedeon is very knowledgeable on many health topics. If uncertain will order necessary tests to confirm a diagnoses.

Rick Jul 12 2020

Review for Dr. Gedeon

Dr Donich is a very caring physician. When my husband needed surgery he explained everything so we could understand whst was going to happen and answered all of our questions and addressed any concerns we had. He is a great doctor.

Dawn Gainer Jul 10 2020

Review for Dr. Donich

Excellent doctor and a good, compassionate human being. Genuinely cares about his patients. A real credit to the medical profession.

Judith Martin Jul 07 2020

Review for Dr. Donthi

Jul 05 2020

Review for Dr. Cerone

Did an outstanding job. Surgery was quick. Healing great. No pain after two weeks post surgery. Clean operation and no ridiculous scarring. Highly recommended surgeon in the Stark Tuscarawas county region.

Andrew Adams Jun 26 2020

Review for Dr. Noyes

Alice Tackett Jun 24 2020

Review for Dr. Koenig

Jun 23 2020

Review for Dr. Noyes

Dr Noyes is a great doctor he listens to you he take his time with you and he explains what surgery he will be doing I love this doctors work I think he’s a great Doctor and I will recommend him to many people

Tammy Maxwell Jun 19 2020

Review for Dr. Noyes

Outstanding service at the office today. Very quick no nonsense visit. X-ray and cortisone injection. In and out in less than 1hr and that included filling out medical history forms. Very nice people to work with. Dr and staff are all highly recommended.!!

Edward Hudson Jun 17 2020

Review for Dr. Noyes

Very compassionate, thorough and takes the time necessary to explain in laymen’s terms. I highly recommend him.

MT Jun 06 2020

Review for Dr. Dan

An answering service takes messages and relays them. He is in limited days of the week, causing a delay in response-can be days. Has a condescending nature. Seems in a rush. I do not recommend him.

May 31 2020

Review for Dr. Kast

He is very thorough and takes the time to explain everything to you.

May 29 2020

Review for Dr. Dorsett

May 28 2020

Review for Dr. Wegryn

May 28 2020

Review for Dr. Qadir

Shes an AWFUL person. Just stay away from her. She should learn to actually diagnose people. PLEASE let me run into you outside the office

May 23 2020

Review for Dr. Stewart

Kristina Wilson May 23 2020

Review for Dr. Lavi

Al May 21 2020

Review for Dr. Hoffman

Paulette Jackson May 21 2020

Review for Dr. Park

I really liked Dr. Matthew Notes..he was knowledgeable,very kind, and listened to my problem..I would give him 5 stars and definitely want him to conduct additional surgeries if needed..Thanks!

MARSHA' LYNN MOONEY May 21 2020

Review for Dr. Noyes

I have been a patient of Dr. Hayek's for over 10 years. He is an amazing doctor and human being. He makes sure every issue is discussed and explained. I have been blessed to have him at my cardiologist. I have recommended him to a number of individuals. Thank you Dr. Hayek.

Paula May 20 2020

Review for Dr. Hayek

Terrie Damron Hillyer May 15 2020

Review for Dr. Deo

Likes to shake hands. Ok doctor, not sure if he even looks at my chart before coming in. Likes to prescribe max doses of medicines.

May 15 2020

Review for Dr. Higley

He is a great clinician. I was nervous. He explained to me his impression/diagnosis and my options. Very reassuring demeanor. Highly recommended.

May 14 2020

Review for Dr. Willen

Dr. Tharp did work on my wife on 01/08 and me on 08/08 here its 12 years later WOW WE ARE GREAT . Say what you want she a broken back or major overhaul me slipped, bulging and torn disks WE WOULD GO BACK NO MATTER HOW FAR TO HIM AGAIN ! THAKYOU DR. THARP

Bruce Crivello May 12 2020

Review for Dr. Tharp

scarface Apr 30 2020

Review for Dr. Beyer

I had not even heard of Dr, Noyes but fractured ankle and had a choice and chose him. Very glad I did. He is a down to earth, very easy to talk to and took his time with this older patient. Hopefully I will never need orthopedic services again but I would recommend Dr. Noyes. Thank you Dr. Noyes.

Susan Conaway Apr 29 2020

Review for Dr. Noyes

Dr. Is very thorough. He listens and asks multiple questions. He is quick to respond to phone calls and easy to get an appointment to be seen. There has never been an ailment that I've described that he couldn't fix! I just hope that he never ever retires! He has a great sense of humor too!

Ken Hines Apr 24 2020

Review for Dr. Shanafelt

Nancy - Wooster, OH Apr 20 2020

Review for Dr. Apostolis

Rudemouthsky Apr 17 2020

Review for Dr. Dinsmore

Dr. Noyes took good care of my elderly mother. The surgery on her broken hip went well. Dr. Noyes kept me well-informed and was professional and kind. He would always be my first choice of surgeons if needed for myself, friends, or family. Thank you Dr. Noyes.

Apr 14 2020

Review for Dr. Noyes

This Doctor does not respect patient rights and tries to push unnecessary procedures. He's a Bully unless you say yes sir yes sir.

Apr 12 2020

Review for Dr. Fantelli

I went to see Dr Noyes to get a second opinion. He was very thorough and explained to me in detail what was going on with my shoulder. Not only did he fix a torn labrium but went the extra step to fix my biceps tendon. I highly recommend him and will continue to use him in the future.

John Shira Apr 08 2020

Review for Dr. Noyes

Caring, listens to your concerns, doesn't rush. GREAT surgeon also

Apr 07 2020

Review for Dr. Chokan

Apr 03 2020

Review for Dr. Kennedy

Before surgery, he did not biopsy the tumor. After surgery, and after the incision healed, he sent me to a horrible second doctor ... there are no words. Get second opinion.

Mar 25 2020

Review for Dr. Gemma

He is brilliant. His expertise spared me from surgery on my wrist

Sharon Mar 21 2020

Review for Dr. Miller

Dr. Campitelli removed my ingrown toenail! The staff was great and the procedure was really no big deal. Dr. Campitelli made me laugh during the procedure!! Was actually fun!

Chris Mar 19 2020

Review for Dr. Campitelli

Kellie Nolan Mar 14 2020

Review for Dr. Limperos

Mar 13 2020

Review for Dr. Stewart

How I wish the NNA would look at these reviews!!!! This man is the most rude egotistical person I have ever met... Why did God bless him with a special gift, just for him to use against the sick and suffering???? What a horrible horrible person!!! RUN!!!!

Yvonne Mar 06 2020

Review for Dr. Miller

Dr. Blanda’s therapy department is excellent. Every one of his rehab staff is knowledgeable, friendly, and courteous. They know their business and I recommend them wholeheartedly!

Paula Andrasko Mar 06 2020

Review for Dr. Blanda

J. M. Mar 03 2020

Review for Dr. Agarwal-Antal

Excellent

Kathleen D. Mar 02 2020

Review for Dr. Agarwal-Antal

Betty & Richard Gould Mar 02 2020

Review for Dr. Ahmed

I have been a patient of Dr Iemma's for years. Alot of my family go to him as well. Unfortunately ever since his practice merged with UH its changed alot.

Gregory W Warnick , Cuyahoga Falls, Feb.28 2020 Feb 28 2020

Review for Dr. Iemma

She explained things well and took the time we needed to understand

Erin W. Feb 27 2020

Review for Dr. Agarwal-Antal

Good experience.

Anonymous Feb 27 2020

Review for Dr. Agarwal-Antal

I completely trust Dr. Antal ! She listens to all of my concerns and really addresses all of them thoroughly. I gave her several problems and she took the time to address each and every one.

Kelly M. Feb 25 2020

Review for Dr. Agarwal-Antal

I have been seeing Dr. Antal for years. My entire family sees her because she is amazing. I know this is a survey about me but my parents are elderly and she is so kind and gentle with them. I wouldn't go to anyone else.

Michelle G. Feb 25 2020

Review for Dr. Agarwal-Antal

I am very pleased overall with my visit.

Hannah M. Feb 24 2020

Review for Dr. Agarwal-Antal

Discharged me from rehab before I could even get myself out of bed or do steps because he’s afraid of the insurance company. Visited me once for 5 minutes. Despicable treatment.

Feb 23 2020

Review for Dr. O'Neill

Always feel welcome and cared about. Extremely competent care done with a smile and sense of humor!

J. F. Feb 22 2020

Review for Dr. Agarwal-Antal

very efficent

Wendy L. Feb 21 2020

Review for Dr. Agarwal-Antal

Always feel confident in their knowledge and care.

Gail A. Feb 21 2020

Review for Dr. Agarwal-Antal

Very personable and gave a thorough explanation regarding my concern

M. V. Feb 20 2020

Review for Dr. Agarwal-Antal

Charles Chase Feb 20 2020

Review for Dr. Hartzfeld

Caring and friendly. Well versed in his profession.

R. Haynes Feb 20 2020

Review for Dr. Pollock

She does a great job of diagnosing my skin issues and helping me find relief.

C. M. Feb 19 2020

Review for Dr. Agarwal-Antal

always punctual and professional

Linda S. Feb 19 2020

Review for Dr. Agarwal-Antal

She was an excellent Dr. years ago when I brought my daughter for treatment and her treatment was successful. I could think of going to no one else for myself.

Anonymous Feb 18 2020

Review for Dr. Agarwal-Antal

Larry Steedman Feb 16 2020

Review for Dr. Souza

Dr. O'Neill has always been highly attentive to my needs, listens to my concerns, and talks to me in a straightforward and professional manner. I received his care while hospitalized and immediately made him my Primary Care Physician. Fantastic doctor and a good man.

Alan P Feb 13 2020

Review for Dr. O'Neill

awesome

David R. Feb 12 2020

Review for Dr. Agarwal-Antal

Dr Neera is amazing and have been going to her for years and continue to go to here. I would highly recomend her

L. O. Feb 11 2020

Review for Dr. Agarwal-Antal

Was the worst asks what are you here for and started talking about medicine that had nothing to do with hi. Very rude

Dan Williams took my disabled friend Feb 11 2020

Review for Dr. Chema

Will not be returning. Dr was impatient, unsympathetic and rude. Worst bedside manner of any Dr we have ever encountered.

Feb 10 2020

Review for Dr. Anton

Have full confidence in Dr. Antal's diagnosis and explanation.

Paul B. Feb 10 2020

Review for Dr. Agarwal-Antal

great

Roger G. Feb 07 2020

Review for Dr. Agarwal-Antal

trustworthy

Kathryn H. Feb 07 2020

Review for Dr. Agarwal-Antal

she found and explained melanoma found on my arm that wasnt just a mole took out and truly helped me to understand why it was cancerous

Paula L. Feb 05 2020

Review for Dr. Agarwal-Antal

Mickie Valencheck Feb 05 2020

Review for Dr. Blanda

Dr Antal is extremely knowledgeable.

Marcella O. Feb 04 2020

Review for Dr. Agarwal-Antal

Courtney Feb 04 2020

Review for Dr. Miller

Very good job for me from start.

Tony D. Feb 03 2020

Review for Dr. Agarwal-Antal

Chris Wnoroski Feb 02 2020

Review for Dr. Blanda

I trust Dr. Antal's expertise.

Ellen B. Feb 01 2020

Review for Dr. Agarwal-Antal

I love her. She makes you feel at ease.

Christy B. Jan 31 2020

Review for Dr. Agarwal-Antal

timely accurate clear

Anthony T. Jan 31 2020

Review for Dr. Agarwal-Antal

I've been coming to her for many years. I've tried another but quickly assessed that I no one compares to the treatment i receive here.

Jane K. Jan 30 2020

Review for Dr. Agarwal-Antal

very thorough and caring physician

M. L. Jan 30 2020

Review for Dr. Agarwal-Antal

great thats why i come back to her

Dave M. Jan 29 2020

Review for Dr. Agarwal-Antal

Dr. Blanda and all the therapists and all the people who work in his office are very friendly, prompt, knowledgable. Would recommend him highly.

Beverly in Norton - Jan 29 2020

Review for Dr. Blanda

Too rushed and was first time patient. All of lung problems weren't even brought up. Not friendly.

Jan 27 2020

Review for Dr. Botros

Upon my first visit withDr Breaux he realize and diagnose my condition and scheduled my surgery the next day even though his schedule was booked ...he resolved my issue and I have never felt better.

Mike O Jan 25 2020

Review for Dr. Breaux

visit is always good and quick.

Kristin F. S. Jan 22 2020

Review for Dr. Agarwal-Antal

Robin Jan 22 2020

Review for Dr. Shanafelt

Jan 21 2020

Review for Dr. Apostolis

Michael K Jan 16 2020

Review for Dr. Chema

Dr. Lisy is a very good doctor. He is very patient with me. I am happy & grateful to have Dr. Lisy as my doctor.

Stephen Stone Jan 11 2020

Review for Dr. Lisy

Dr. Rasper, DPM cares about his patients. Dr. Rasper is brilliant and patient. Thank you Lord Jesus for sending me to Dr. Rasper.

Stephen Stone Jan 11 2020

Review for Dr. Rasper

Worked me in. Spent a good amount of time listening to my concerns and issued. Offered suggestions, did thorough exam. Told me to let her know if I don’t improve

Christine Allen Jan 09 2020

Review for Dr. Clark-Frantz

Norvell77 Jan 08 2020

Review for Dr. Robinson

Disgruntled Patient Jan 04 2020

Review for Dr. Kast

Dr Pozsgay, was on call when my appendix perforated. I’m sure he saved my life. I thank God he was on call. He is a very caring doctor. Later others said I was lucky to have him as my surgeon.

Jan 01 2020

Review for Dr. Pozsgay

Douglas Hainer Dec 31 2019

Review for Dr. Hill

Location

Western Reserve Hospital

1900 23rd St, Cuyahoga Falls, OH 44223