University of Toledo Medical Center

64%

Patients that would definitely recommend
6% lower than the national average


Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

5 ratings were worse than expected

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
64%

Patients who gave a rating of 9 or 10
5% lower than the national average

64%

Would definitely recommend
6% lower than the national average

University of Toledo Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%55%66%

University of Toledo Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%73%

Providers

Provider Reviews

Kathy Meyer Jul 30 2020

Review for Dr. Stanek

Did a great job on my hip. Very good recovery. I thought he explained things very well and was very accurate with how recovery would go. I'm glad I chosed Dr. Feeling.

Berkey Jul 03 2020

Review for Dr. Gehling

Dr. Bauer and his nurse have always been very helpful to me. He is very knowledgeable and willing to try different treatments to make my health condition better. But...I do think the main office could benefit from friendlier receptionists whom are greeting his patients.

Jun 30 2020

Review for Dr. Bauer

Kristen has helped me in my addiction recovery, she always has the right thing to say, she has helped me be a more confident person, helped restore my marriage and other family relationships. i am a better person just having her in my life.

Jun 30 2020

Review for Kristen Chambers

Dakota Fargo Jun 29 2020

Review for Kristen Chambers

He did my brain surgery and he did a great job!! I really appreciate him and his work!!

Tonisha Thomas Jun 11 2020

Review for Dr. Gaudin

He installed my fistula for kidney dialysis. He has been very friendly and informative about my situation. I definitely trust him. Always remembers my name and speaks to me even when I see him outside the office.

Linda Huss Jun 09 2020

Review for Dr. Abbas

John Casanova Jun 05 2020

Review for Dr. Hussein

What a great Dr., very empathetic and knowledgeable enthusiastic about treatment.

michael Jun 04 2020

Review for Noha Elnagar

Ron Yaw Jun 03 2020

Review for Dr. Sanford

Experienced, professional, Kind and thoughtful. Available. Listens and explains well. Very pleased.

Daniel Murtagh May 07 2020

Review for Dr. Bates

Great doc! Had a kidney stone in the covid crisis. I was scared. He put my mind at ease by surgically removing my stone while I was admitted. Have been pain free ever since. Would highly recommend!

May 05 2020

Review for Dr. Zafar

Listened to what I had to say. Kind and understanding.

Karla Fleming Apr 24 2020

Review for Dr. Burket

Apr 24 2020

Review for Dr. Lyions

Very kind, compassionate doctor. Takes his time and makes sure he answers all your questions. Not pushy, very down to earth. Seems very knowledgable.

db Apr 23 2020

Review for Dr. Nawras

Dipti Vyas Apr 22 2020

Review for Dr. Islam

She is kind but firm. She listens and she follows what your feelings are.

KristaWarren Apr 22 2020

Review for Noha Elnagar

This is one of the kindest and most thorough specialists I have seen (I’ve seen many in my day unfortunately). Would highly recommend Dr. Zafar. My next priority is to make an appointment for my father to see him.

John S Apr 21 2020

Review for Dr. Zafar

Apr 13 2020

Review for Dr. Talmage

Apr 11 2020

Review for Dr. Islam

Dr. Mott is a great orthopedic oncologist. He's very direct and honest. He led my treatment, staging, and performed the surgery on a soft tissue sarcoma in my leg. Sarcomas are very rare and you need someone who knows what they're doing, and there's no one better than him.

Apr 07 2020

Review for Dr. Mott

Kathryn Samples Mar 19 2020

Review for Mohammad Shalabe

Dr.Shalabe has been very helpful. He took the time to explain and help me fully grasp what my condition was doing to my body.

Marcus Handley Mar 05 2020

Review for Mohammad Shalabe

Wonderful doctor. I had my previous doctor for 15 years and needed a new physician. Detail oriented, spends time with you and makes a plan for your health and prevention of future issues. I feel lucky to find him and obtain him as my provider.

Mar 03 2020

Review for Dr. Horen

Dr. Shalabe inspires confidence through clear communication and the setting of attainable goals. I feel as though the tools to effectively manage my diabetes are within reach thanks to his clear-eyed assessment and helpful recommendations regarding my personal situation.

Matthew Mar 02 2020

Review for Mohammad Shalabe

Very caring and empathetic doctor. Always willing to take the extra time to help his patients. Very progressive and cutting edge with his treatments. Not only is he my doctor but has become a trusted friend.

Bruce Feb 28 2020

Review for Mohammad Shalabe

Couldn't be more grateful to have been referred to Dr. Shalabe. He was very thorough and took a genuine interest in every aspect of providing care.

Feb 28 2020

Review for Mohammad Shalabe

Feb 27 2020

Review for Dr. Ebraheim

Debbie Albaugh Feb 24 2020

Review for Mohammad Shalabe

Best doctor ever. If you need a hip or knee replacement, see him!

Feb 22 2020

Review for Dr. Nandi

He is the most caring surgeon I know. He listened and finally fixed the problem I have been dealing with for over two years. He will be my go to man if I ever need his services in the future. He comes highly recommended by me!

Pete LaRocca Feb 22 2020

Review for Dr. Stanek

Thorough. Listens to patient. On target with diagnoses. Personable.

Feb 19 2020

Review for Dr. Federman

Dr. McClarrren has a wonderful bedside manner, she is respectful of your lifestyle and offers options. She doesn’t talk down but explains things like I’m a person. Very thankful to have he as my families doc!

Feb 19 2020

Review for Dr. McClarren

Dr Kosinski performed an ablation on me due to SVT about 5 years ago and I have not had another episode. I have been able to go out and enjoy life without worrying about when or if another SVT episode would happen. He is an excellent doctor and very down to earth. I would highly recommend him.

Theresa Feb 15 2020

Review for Dr. Kosinski

Feb 13 2020

Review for Dr. Fahncke

Feb 03 2020

Review for Dr. Ramsey-Williams

LeAnn Shapter Jan 27 2020

Review for Dr. Stanek

Very caring and explains things so you understand

Jan 27 2020

Review for Dr. Nazzal

A change in insurance plans caused my husband to seek a new PCP. It was a blessing to find Dr Machanda at a time when he needed a family doctor the most. Very caring, very knowledgeable and excellent service!

Mary Murray Jan 26 2020

Review for Dr. MacHanda

Has been seeing mom since her initial Alzheimer's diagnosis in 2012. She is still at home with us and still thriving. He provides excellent care and his nurse Charlotte is wonderful.

Shawn Jan 25 2020

Review for Dr. Iwuagwu

An amazing Dr. who listens to patients and puts your health first.

Jeanie Thompson Jan 24 2020

Review for Dr. Baskara

Dr. Heidt has an excellent personality and is a very thorough surgeon. I'd recommend him to anyone.

DSS1947 Jan 23 2020

Review for Dr. Heidt

He takes time with you to explain what your A1C is and where it should or should not be. He answers all your questions throughly. He is very calm and patient.

Amanda J Malecki Jan 21 2020

Review for Mohammad Shalabe

Dr. Osman is very down to earth and very kind. He is THE MOST compassionate and caring surgeon I have ever seen. Even though he ended up not being the correct kind of surgeon for me he guided me to the correct surgeons and has offered to help me get into them quicker.

Rachel Shamy Jan 16 2020

Review for Dr. Osman

Bobbee Valerius Jan 13 2020

Review for Dr. Stanek

Jodi Jan 08 2020

Review for Dr. Kasunic

Dr. Young was the first doctor to get my mothers blood pressure under control using the correct combination of medications. He was considerate to listen to her and letting her throughly understand what he was doing and why.

Jan 07 2020

Review for Dr. Young

Dr. Gayling did my hip replacement on me in 2014. It's preformed great & I highly recommend him.

Jamille Simon Jan 07 2020

Review for Dr. Gehling

Tina Jan 03 2020

Review for Dr. Stanek

Michael from Toledo, Ohio Jan 02 2020

Review for Dr. Stanek

Roye Durden Dec 31 2019

Review for Mohammad Shalabe

Found out i was a diabetic one in january...and dr shalabe has a been a great friend and doctor and helps me through my problems and i would recommend him very highly

James Bugaj Dec 31 2019

Review for Mohammad Shalabe

She is very friendly and knows her stuff.. very professional

Arafat Dec 26 2019

Review for Dr. Hussaini

Megan Dec 26 2019

Review for Dr. Stanek

Dec 24 2019

Review for Dr. Moosa

Joyce Baily Dec 19 2019

Review for Dr. Sohn

Nancy W. Dec 16 2019

Review for Dr. Stanek

Dec 13 2019

Review for Dr. Murtagh

Shelly Meko Dec 12 2019

Review for Mohammad Shalabe

C. Rice Dec 12 2019

Review for Mohammad Shalabe

He is very good has a great bedside manor and is an excellent surgeon

Dec 09 2019

Review for Dr. Gehling

Very efficient, great bedside manner, listers very well. Highly recommend

M Stallion Dec 06 2019

Review for Mohammad Shalabe

Technically superb. Professionally attentive, considerate, and compassionate. Among the best physicians that I have consulted.

Mark Joseph Hanbury Dec 03 2019

Review for Dr. Stanek

Barbara Nelson Nov 30 2019

Review for Dr. Biswas

Dr. Lyons is a no nonsense doctor he is awesome he gets to the point and gets things done. His staff and him are bar none the best at what they do I would refer him to anybody.

Rick Demoe Nov 28 2019

Review for Dr. Lyions

Robert Watrol Nov 27 2019

Review for Dr. MacHanda

HE IS THE BEST DOCTOR HE KNOW HIS STUFF AND HE IS LOVING AND CARING EVERY-TIME I SEE HIM. I WILL RECOMMEND HIM TO EVERYONE.

ALICIA ROCKER Nov 26 2019

Review for Dr. Altorok

Dr Hussein always listens to my concerns and answers all my questions and always reassures me! Very knowledgeable in his field!

Jane Cline Nov 16 2019

Review for Dr. Hussein

trustworthy, prompt, informative, caring, knowledgeable, patient,

Nov 15 2019

Review for Dr. Sohn

Ketone diabetes DKA Humolog r-vs Tresiba insulin Patient Delisa Simmons home delivery pharmacy

Delisa Simmons patient 6807 Nov 06 2019

Review for Mohammad Shalabe

Dr Shalabe is compassionate and caring. He takes time to listen and educate . He is very personable and extremely knowledgeable, he seems to really love what he is doing. Highly recommend !!

jon d Oct 25 2019

Review for Mohammad Shalabe

I like Dr.Kahaleh he has been my Dr for 30 years he diagnosed me with lupus. Friendly

Karen Lentz in Findlay, OH - Oct 21 2019

Review for Dr. Kahaleh

Judy Oct 21 2019

Review for Dr. Stanek

Visited Dr Joseph Atallah for spinal cord stimulator procedure at Toledo Clinic. Thorough gentleman and great clinician who really cares for his patients. Had a great experience with him.

Dr Shirish Gandhi Oct 18 2019

Review for Dr. Atallah

He was my doctor for over 30 years and I absolutely think the world of him. The previous comment was right on. I too felt unable to continue seeing him after he stopped working with Promedica and still have not found a doctor than is anywhere nearly as good.

Carol P. Oct 18 2019

Review for Dr. Grossman

Dr Zoorob, is a caring and patient doctor. He covers all pre & post questions as well as explaining totally what to expect about your procedure. I feel he is the best and if need be I would travel to see him. Highly recommend him.

Diane R Luke Oct 15 2019

Review for Dr. Zoorob

Dr. Kasunic is top of the line. He is very compassionate and really cares about you. When my husband was going through very rough times he was there for us. I recommend him highly! Bev and Stosh in Toledo

Oct 13 2019

Review for Dr. Kasunic

Edward Rodriguez Oct 11 2019

Review for Mohammad Shalabe

Oct 11 2019

Review for Dr. Medhkour

Oct 08 2019

Review for Dr. Mina

He's very compassionate and caring, attentive, and seems genuinely concerned with your well being.

Oct 03 2019

Review for Dr. Wuescher

He is very friendly and knowledgeable about diabetes The time spent with me sharing useful information about my disease was amazing! I would recommend Mohammad Shalabe as a PA to anyone who is looking for a fresh way to gain knowledge about diabetes and to work towards lowering HgbA1C

Linda Meeker Sep 28 2019

Review for Mohammad Shalabe

Tammy Segrist Sep 27 2019

Review for Mohammad Shalabe

Liana Segrist Sep 26 2019

Review for Mohammad Shalabe

Dr.Altorik has been treating my dermatomyositis for years and has helped me regain my movements. He explains things very clearly and will answer any questions you have.

Sep 26 2019

Review for Dr. Altorok

Michael Williams Sep 19 2019

Review for Dr. Gottwald

Best Doc ever been with him since 2008. Trust him with my life

Kathryn Lopez Sep 16 2019

Review for Dr. Kasunic

Dr Shalabe explains everything clearly and is open to suggestions. He wants me to participate in what plan of care that will best work for me and suggests many options. I would highly recommend Dr Shalabe for your diabetes and thyroid problems.

David Powers Sep 13 2019

Review for Mohammad Shalabe

Dr. Shalabe is a very attentive and compassionate doctor. I drive an hour to be able to be under his care. He really listens to what I have to say and cares about me getting my type 2 diabeties under control. As a team I will reach healthy goals.

Julie Sep 13 2019

Review for Mohammad Shalabe

A very happy customer Sep 12 2019

Review for Dr. Lyions

MsVoss Sep 07 2019

Review for Dr. Kasunic

Kenyana Brown Sep 04 2019

Review for Mohammad Shalabe

William Meyer Sep 03 2019

Review for Dr. Lyions

Dr. Shalabe is the best thing about medicine and American culture... Compassionate, communicative, and analytical... I wish everyone did their jobs in the same manner as he...

Gary A. Edwards Jr Aug 20 2019

Review for Mohammad Shalabe

M Strock Aug 16 2019

Review for Dr. Stanek

Bob Simpson Aug 07 2019

Review for Dr. Skie

Location

University of Toledo Medical Center

3000 Arlington Ave, Toledo, OH 43614

Frequently Asked Questions

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