University Hospitals Portage Medical Center

63%

Patients that would definitely recommend
7% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Respiratory failure following surgery
  • Bloodstream infection following surgery

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10
Equal to the national average

63%

Would definitely recommend
7% lower than the national average

University Hospitals Portage Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%66%

University Hospitals Portage Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

Providers

Dr. Fadi Abbass, MD

Ear, Nose, and Throat

18 Ratings
Dr. Fadi Abbass, MD

Dr. Hassan Abbass, MD

Ear, Nose, and Throat

20 Ratings
Dr. Hassan Abbass, MD

Dr. Mohamed Abdalla, MD

Internal Medicine

Dr. Mohamed Abdalla, MD

Dr. Brian Adams, MD

Emergency Medicine

Dr. Brian Adams, MD

Dr. Shanti Akers, MD

Critical Care Medicine

2 Ratings
Dr. Shanti Akers, MD

Dr. Hanya Almudallal, DPM

Podiatric Surgery

Dr. Hanya Almudallal, DPM

Dr. Hasan Amir, MD

Hospital Medicine

1 Ratings
Dr. Hasan Amir, MD

Dr. Annette Andrews, MD

Internal Medicine

10 Ratings
Dr. Annette Andrews, MD

Dr. Stephen Andrews, MD

Oncology

38 Ratings
Dr. Stephen Andrews, MD

Dr. Kashif Anwar, MD

Family Medicine

4 Ratings
Dr. Kashif Anwar, MD

Dr. Anna Ayoub, MD

Internal Medicine

Dr. Anna Ayoub, MD

Dr. James Bailey, MD

Family Medicine

25 Ratings
Dr. James Bailey, MD

Dr. Mitchell Ballin, MD

Infectious Disease Medicine

1 Ratings
Dr. Mitchell Ballin, MD

Dr. Tanya Banerjee, MD

Obstetrics & Gynecology

20 Ratings
Dr. Tanya Banerjee, MD

Dr. Richard Banozic, MD

Internal Medicine

7 Ratings
Dr. Richard Banozic, MD

Dr. Sherri Barr, MD

Family Medicine

23 Ratings
Dr. Sherri Barr, MD

Dr. Karen Barton, MD

Family Medicine

29 Ratings
Dr. Karen Barton, MD

Dr. Michael Baumgardner, DO

Emergency Medicine

5 Ratings
Dr. Michael Baumgardner, DO

Dr. Todd Beyer, DO

Ophthalmology

33 Ratings
Dr. Todd Beyer, DO

Dr. John Biondi, MD

Orthopedic Hand Surgery

68 Ratings
Dr. John Biondi, MD

Dr. Jessica Bittence, MD

Family Medicine

12 Ratings
Dr. Jessica Bittence, MD

Dr. Nader Botros, MD

Critical Care Medicine

10 Ratings
Dr. Nader Botros, MD

Dr. Brenda Buis, DO

Osteopathic Manipulative Therapy

25 Ratings
Dr. Brenda Buis, DO

Dr. Kathryn Bulgrin, DO

Emergency Medicine

Dr. Kathryn Bulgrin, DO

Dr. Jennifer Carroll, MD

Obstetrics & Gynecology

24 Ratings
Dr. Jennifer Carroll, MD

Dr. Shelby Cash III, MD

Internal Medicine

50 Ratings
Dr. Shelby Cash III, MD

Dr. Kelley Cerroni, MD

Internal Medicine

30 Ratings
Dr. Kelley Cerroni, MD

Dr. Saneka Chakravarty, MD

Cardiology

4 Ratings
Dr. Saneka Chakravarty, MD

Dr. Elaine Chan, MD

Family Medicine

Dr. Elaine Chan, MD

Dr. Joseph Chase, MD

Family Medicine

12 Ratings
Dr. Joseph Chase, MD

Dr. Michael Chen, MD

Family Medicine

24 Ratings
Dr. Michael Chen, MD

Dr. Jennifer Clapper, MD

Internal Medicine

16 Ratings
Dr. Jennifer Clapper, MD

Dr. Elaine Cruz, DO

Internal Medicine

Dr. Elaine Cruz, DO

Dr. Robert Dallara, MD

Anesthesiology

3 Ratings
Dr. Robert Dallara, MD

Dr. Erin Dean, MD

Orthopedic Surgery

8 Ratings
Dr. Erin Dean, MD

Dr. Steve Dean, MD

Internal Medicine

2 Ratings
Dr. Steve Dean, MD

Dr. Rosanna Dean-Scott, MD

Family Medicine

6 Ratings
Dr. Rosanna Dean-Scott, MD

Dr. Natalie Demyan, MD

Internal Medicine

11 Ratings
Dr. Natalie Demyan, MD

Dr. Datinder Deo, MD

Nephrology

1 Ratings
Dr. Datinder Deo, MD

Dr. Dane Donich, MD

Neurosurgery

28 Ratings
Dr. Dane Donich, MD

Dr. Roswell Dorsett III, DO

Neurology

9 Ratings
Dr. Roswell Dorsett III, DO

Dr. Anurag Duggal, MD

Infectious Disease Medicine

4 Ratings
Dr. Anurag Duggal, MD

Dr. Robert Eberlein, MD

Emergency Medicine

Dr. Robert Eberlein, MD

Dr. Khalid Elamin, MD

Internal Medicine

Dr. Khalid Elamin, MD

Dr. James Eley, MD

Family Medicine

5 Ratings
Dr. James Eley, MD

Dr. Deborah Ewing-Wilson, DO

Sleep Medicine

3 Ratings
Dr. Deborah Ewing-Wilson, DO

Dr. Virginia Factor, DO

Family Medicine

9 Ratings
Dr. Virginia Factor, DO

Dr. David Fantelli, MD

Internal Medicine

22 Ratings
Dr. David Fantelli, MD

Dr. Arnold Feltoon, MD

Emergency Medicine

1 Ratings
Dr. Arnold Feltoon, MD

Dr. Gregory Ferner, MD

Hospital Medicine

Dr. Gregory Ferner, MD

Dr. John Foss, MD

Family Medicine

17 Ratings
Dr. John Foss, MD

Dr. Jason Fried, DO

General Surgery

20 Ratings
Dr. Jason Fried, DO

Dr. John Fu, MD

Internal Medicine

Dr. John Fu, MD

Dr. Lawrence Geller, MD

Urology

14 Ratings
Dr. Lawrence Geller, MD

Dr. Badr Ghumrawi, MD

General Surgery

5 Ratings
Dr. Badr Ghumrawi, MD

Dr. Anjan Gupta, MD

Cardiology

7 Ratings
Dr. Anjan Gupta, MD

Dr. John Gusz, MD

General Surgery

11 Ratings
Dr. John Gusz, MD

Dr. Emil Hayek, MD

Cardiology

32 Ratings
Dr. Emil Hayek, MD

Dr. Michelle Holmer, MD

Family Medicine

29 Ratings
Dr. Michelle Holmer, MD

Dr. Soghra Homafar, MD

Obstetrics & Gynecology

17 Ratings
Dr. Soghra Homafar, MD

Dr. Michael Hughes, MD

Cardiology

6 Ratings
Dr. Michael Hughes, MD

Dr. Sara Irvin, MD

Family Medicine

17 Ratings
Dr. Sara Irvin, MD

Dr. Shah Jalees, MD

Psychosomatic Medicine

8 Ratings
Dr. Shah Jalees, MD

Dr. Patrick Janovick, MD

Family Medicine

12 Ratings
Dr. Patrick Janovick, MD

Dr. Mazen Jarach, MD

Internal Medicine

3 Ratings
Dr. Mazen Jarach, MD

Dr. Edward Jastrzemski, MD

Internal Medicine

12 Ratings
Dr. Edward Jastrzemski, MD

Dr. Paul Jesionek, MD

Emergency Medicine

Dr. Paul Jesionek, MD

Dr. Marc Jones, MD

Ophthalmology

15 Ratings
Dr. Marc Jones, MD

Dr. Bong Kauh, MD

Geriatric Medicine

1 Ratings
Dr. Bong Kauh, MD

Dr. Manjinder Kaur, DO

Endocrinology, Diabetes & Metabolism

16 Ratings
Dr. Manjinder Kaur, DO

Dr. Matthew Kay, MD

Orthopedic Surgery

23 Ratings
Dr. Matthew Kay, MD

Dr. Frank Kelley, MD

Internal Medicine

Dr. Frank Kelley, MD

Dr. Philip Keyser, MD

Cardiology

3 Ratings
Dr. Philip Keyser, MD

Dr. Mohammad Khan, DO

Internal Medicine

Dr. Mohammad Khan, DO

Dr. Bryan Klich, MD

Emergency Medicine

Dr. Bryan Klich, MD

Dr. Victor Kopyev, MD

Internal Medicine

9 Ratings
Dr. Victor Kopyev, MD

Dr. Matthew Krauza, MD

Critical Care Medicine

9 Ratings
Dr. Matthew Krauza, MD

Dr. Okap Kwon, MD

Internal Medicine

7 Ratings
Dr. Okap Kwon, MD

Dr. Isabelle Lane, DO

Family Medicine

9 Ratings
Dr. Isabelle Lane, DO

Dr. Sarah Lang, MD

Family Medicine

10 Ratings
Dr. Sarah Lang, MD

Dr. Robin Laskey, MD

Oncology

3 Ratings
Dr. Robin Laskey, MD

Dr. Dominic Lefoer, MD

Family Medicine

6 Ratings
Dr. Dominic Lefoer, MD

Dr. Thomas Lindsay, DO

Family Medicine

7 Ratings
Dr. Thomas Lindsay, DO

Dr. Nathan Lucardie, MD

Internal Medicine

13 Ratings
Dr. Nathan Lucardie, MD

Dr. Charles MacCallum, MD

Family Medicine

23 Ratings
Dr. Charles MacCallum, MD

Dr. Rajat Maheshwari, MD

Nephrology & Hypertension

5 Ratings
Dr. Rajat Maheshwari, MD

Dr. Hitesh Makkar, MD

Critical Care Medicine

7 Ratings
Dr. Hitesh Makkar, MD

Dr. Frederick Marquinez, MD

Internal Medicine

10 Ratings
Dr. Frederick Marquinez, MD

Dr. Myttle Mayuga, MD

Cardiology

Dr. Myttle Mayuga, MD

Dr. Laura Meyer, DO

Osteopathic Manipulative Therapy

9 Ratings
Dr. Laura Meyer, DO

Dr. Kevin Mineo, MD

Internal Medicine

18 Ratings
Dr. Kevin Mineo, MD

Dr. Ronald Mineo, DO

Orthopedic Surgery

16 Ratings
Dr. Ronald Mineo, DO

Dr. Howard Minott, MD

Urology

4 Ratings
Dr. Howard Minott, MD

Dr. Susanne Mont, MD

Hospital Medicine

Dr. Susanne Mont, MD

Dr. Bashar Mubashir, MB

Hematology

6 Ratings
Dr. Bashar Mubashir, MB

Dr. Maina Mungai, DO

Family Medicine

12 Ratings
Dr. Maina Mungai, DO

Provider Reviews

Nov 23 2019

Review for Dr. David Rubin, MD

Nov 21 2019

Review for Dr. Rajat Maheshwari, MD

He wasn't friendly and felt like I was rushed out and it was first time appt with him because my Dr had retired. He didn't go over all my health issues I'd b seeing him for.

Nov 21 2019

Review for Dr. Nader Botros, MD

Wonderful doctor, she takes her time and truly listens

Nov 20 2019

Review for Dr. Jessica Bittence, MD

Dr Makkar is a very intelligent, compassionate fine doctor. I do and would recommend him to anyone.

Nov 19 2019

Review for Dr. Hitesh Makkar, MD

Everyone I encountered with both carpal tunnel surgeries was friendly and nice. All went well and I suggest them to anyone who may need hand surgery!

Nov 18 2019

Review for Dr. John Biondi, MD

Nov 14 2019

Review for Dr. Sara Irvin, MD

Nov 06 2019

Review for Dr. Timothy Neely, DO

Been with Dr. MacCallum for several years.He is very knowledgeable, he takes his time and explains everything. He listens to what is going on and very proactive! Staff is great!

Nov 04 2019

Review for Dr. Charles MacCallum, MD

The surgery was so much better than I had imagined. I was able to use my hand so much quicker than I thought. The pain was minimal. The surgery experience was a piece of cake. My hand had been experiencing a burning sensation which disappeared almost imediately.

Oct 29 2019

Review for Dr. John Biondi, MD

Oct 26 2019

Review for Dr. Dmitri Souza, MD

Oct 11 2019

Review for Dr. Jose Rafecas, MD

in Cuyahoga Falls, OH - Oct 10 2019

Review for Dr. Todd Beyer, DO

Horrible, uncaring, cocky, praise Jesus mom and baby so far are semi ok. Still waiting for them to be released. Seven days of hellish pain, wonder if it was his daughter would he have done things differently.

Oct 09 2019

Review for Dr. Alan Rosenwasser, MD

How wonderful to have a specialist who really listens to you! Dr.Dorsett spent a great deal of time examining me and going over my history. He was amazing. Best appointment in a long time.

Sep 18 2019

Review for Dr. Roswell Dorsett III, DO

Great doctor. Your not just a number he actually cares. I am so thankful for the care he gave me. I highly recommend him.

Sep 16 2019

Review for Dr. John Nakayama, MD

I was super pleased with the whole expirence. The doctor and whole staff are excellant at the office and the surgery center.

Sep 09 2019

Review for Dr. John Biondi, MD

Everything went according to plan and it was great.

Aug 26 2019

Review for Dr. John Biondi, MD

All staff at office and surgery center were warm and welcoming. I felt comfortable from start to finish and did not feel like an imposition at all. I will definately return if other issues arise.

Aug 26 2019

Review for Dr. John Biondi, MD

Aug 24 2019

Review for Dr. Dmitri Souza, MD

Aug 21 2019

Review for Dr. Hassan Abbass, MD

Very caring doctor, answered all of my questions and was easy to talk to. Office staff was very friendly.

in Ravenna, OH - Aug 16 2019

Review for Dr. Scott Smith, MD

He explained my condition to me and offered suggestions in how to treat it. I just wish his office staff was more responsive to calling back. It can be a hassle to deal with his staff but the doctor is caring and makes himself available. Build a relationship with him and give him a chance.

Aug 15 2019

Review for Dr. Robert Dallara, MD

Aug 11 2019

Review for Dr. William Pakan, MD

Poor attitude. I don't know if he was have a bad day and took it out on me, or if he is just a jerk. I will never see him again!

Aug 09 2019

Review for Dr. Chad Paxson, DO

Uncaring doctor waited almost an hour to receive no real care or help

Jul 31 2019

Review for Dr. Dmitri Souza, MD

I came in with a very seriously bad ring finger joint; unable to sleep and one that interfered with my daily living. Dr. Biondi performed surgery and I couldn't be happier with my overall experience.

Jul 29 2019

Review for Dr. John Biondi, MD

Dr. Biondi is a caring physician. He tells you exactly what is happening and is exact in his instructions. i would recommend him and the clinic without reservation.

Jul 29 2019

Review for Dr. John Biondi, MD

Jul 23 2019

Review for Dr. Stephen Andrews, MD

Has zero empathy. Very strange and zero bedside manor. Suggests one treatment option and if that’s not your preference he blows you off. You see his students most of the time and they aren’t knowledgeable or helpful. Also spends less than 2 minutes in the room with you.

Jul 22 2019

Review for Dr. James Sable Jr, MD

Totally worthless doesn’t return phone calls to his patients and neither does the staff… Oh you’ll get a bill though before you get results of a test!

Jul 16 2019

Review for Dr. James Bailey, MD

Dr. Barr is the best doctor I've ever been to she's the most thorough and to truly caring doctor and I highly recommend her.

Jul 02 2019

Review for Dr. Sherri Barr, MD

Excellent physician. Spent over one half hour with my wife. Complete examination. Took time to ask and answer any questions or concerns she had. Great bedside manner. Would highly recommend her to friends and family.

Jul 02 2019

Review for Dr. Deborah Ewing-Wilson, DO

Dr Hughes kept my husband alive for many years. His care and concern for our family was outstanding.

Jun 20 2019

Review for Dr. Michael Hughes, MD

After quad by-pass surgery in 1995 Dr. Rubin has keep me alive, active and happy these last 24 years! A Doctors Doctor as far as I'm concerned! Highly recommend Dr. Rubin. Understands medicine and also insurance and personal needs .

Jun 14 2019

Review for Dr. David Rubin, MD

Terrible , and unprofessional . He is dangerous . RUN

May 30 2019

Review for Dr. Inderprit Singh, MD

He is so gentle and easy going. And I love how he prays with u

May 25 2019

Review for Dr. Michael Chen, MD

May 16 2019

Review for Dr. Erin Dean, MD

Awful awful doctor who convinced me I had a condition that I did not and then treated me for the condition before we got the test results back. Not good at communicating and lacks sympathy for patient.

May 09 2019

Review for Dr. Alan Rosenwasser, MD

I am so happy that I finally convinced my husband to change doctors. Dr. O'Neill treated my husband as a patient and not as a number. He seemed genuine in his concern for his health and the number of medications that he is on. I feel so much relief knowing he is in good hands!

May 08 2019

Review for Dr. Hugh O'Neill, MD

May 03 2019

Review for Dr. John Nakayama, MD

Apr 22 2019

Review for Dr. Myttle Mayuga, MD

Beyond excellent .She is sweet ,kind ,quiet makes you relaxed when you are explaining your health issues She makes you confident that everything will be fine.She is the only doctor that I trust to preform any kind of procedures or surgeries on me.

Apr 19 2019

Review for Dr. Lynn Wojtasik, MD

Dr. Beyer did a lift on my forehead due to ptosis on October 5, 2018. I have been left with horrible scars on my forehead and have had several visits to the either ER or a plastic surgeon to deal with necrosis and the scarring which cannot be corrected. This was the biggest mistake of my life.

Apr 11 2019

Review for Dr. Todd Beyer, DO

Apr 11 2019

Review for Dr. Paula Schaffer-Polakof, MD

Apr 09 2019

Review for Dr. Paula Schaffer-Polakof, MD

Very caring doctor. Office run efficiently with little wait time. Health improved after seeing this doctor.

Apr 09 2019

Review for Dr. Rajat Maheshwari, MD

Very nice and outstanding specialist. A doctor's doctor. Best of the best technically according to the nurses who assisted him during my wife's surgery.

Apr 09 2019

Review for Dr. Hassan Abbass, MD

Dr Pokakof is kind, caring, and patient. I never feel rushed during our appointments and she listens intentionally. I highly recommend Dr Paula Schaffer- Pokakof, I’ve been her patient for 24 years.

Apr 07 2019

Review for Dr. Paula Schaffer-Polakof, MD

Dr Shaffer-Polakof is vary care Doctor. She takes time to listen. She cares about her patients. She is a great Doctor.

Apr 04 2019

Review for Dr. Paula Schaffer-Polakof, MD

Location

University Hospitals Portage Medical Center

6847 N Chestnut St, Ravenna, OH 44266