University Hospitals Parma Medical Center

63%

Patients that would definitely recommend
7% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Cardiac Care Award™ (2019)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Accidental cut, puncture, perforation or hemorrhage during medical care

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10
3% lower than the national average

63%

Would definitely recommend
7% lower than the national average

University Hospitals Parma Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

University Hospitals Parma Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

Timely appts nice doctor.

David Jun 01 2020

Review for Dr. Goomber

Dr. Pelagalli has been a great Gyn for me. I am saddened to learn that she is retiring June 30, 2020, but I wish her the best!

ksasso Jun 01 2020

Review for Dr. Pelagalli

Molly B. May 31 2020

Review for Dr. Naem

Wisdom teeth removal. Dr. Khanuja was great!

David Rohman May 30 2020

Review for Dr. Khanuja

McKenna May 22 2020

Review for Dr. Issa

I was totally impressed with Dr, Forouzandeh's ability to diagnose my problem, solve it and send me home a new man... I feel great..... God Bless him... Don Myers 440 570-6904

Don Myers May 22 2020

Review for Dr. Forouzandeh

Pain free, does excellent work. Been going to him over 30 years

May 22 2020

Review for Dr. Dagostino

Dr. Naem has been my gastro the last 2 years, and he’s been great. He recommended a new medication that put my Crohns into remission. He is extremely personable and friendly.

Nate H May 20 2020

Review for Dr. Naem

Dr. Bures is fantastic. He listened to all of my concerns and addressed them. I would recommend him to anyone.

Dana May 15 2020

Review for Dr. Bures

May 15 2020

Review for Dr. Frantz

It’s really my worst experience . It seemed Dr Popa was very rude and looked down of her patient, the office is dirty, I wait 2 hours ,will not recommend.

Pam May 13 2020

Review for Dr. Popa

very bad, he yelled at me when he got multiple pages. he accused me of asking for him to be paged when I had nothing to do with it. I found him knowledgeable but gruff, rude, a bully!

May 11 2020

Review for Dr. Modi

lousy service office dirty waiting time over two and half hours staff walking around like zombies blood work for everything what a joke

May 11 2020

Review for Dr. Popa

Very rude, doesn't listen at all. Just walks out of the room and leaves you to assume the appointment has ended. Yelled at me during the appointment too. Won't be going back to Dr. Desai ever.

May 07 2020

Review for Dr. Desai

TAS May 06 2020

Review for Dr. Rodriguez

Dr Faranucci provided excellent explanations to my condition. I was treated with respect and genuine concern . I would recommend him to anyone looking for an experienced knowledgeable provider .

Hope Callahan Apr 30 2020

Review for Dr. Farinacci

Apr 30 2020

Review for Dr. Madhun

Mike Jackson Apr 28 2020

Review for Dr. Wong

Apr 24 2020

Review for Dr. Wurst

Terrible. He does not care about his patients. He gives off the vibe he is there to just collect a paycheck.

Apr 22 2020

Review for Dr. Ungvarsky

She is a fantastic doctor. She really takes her time to listen and talk to you.

Debby Rogowski Apr 11 2020

Review for Dr. Koepke

Dr. nice , staff rude, doesn't return calls, would not use.

Dave Sobleski Apr 05 2020

Review for Dr. Madhun

Patty Strenk Apr 03 2020

Review for Dr. Nader

John Rhoads Apr 02 2020

Review for Dr. Smith

Did not help me . Not a great doctor. Was treated in 2015. Was able to find a great doctor at the Cleveland clinic. Don’t waist your time with this clown.

Apr 01 2020

Review for Dr. Cohen

Disappointed.He did not practice social distancing. Walking around the waiting room. He did not appear to be practicing hand washing, so I asked him if he was going to use a hand santizer? Then he did.I am afraid to go back for my shots in April unless his nurse is there.

Marlene Costanzo Apr 01 2020

Review for Dr. Milkovich

Mar 27 2020

Review for Dr. Schnell

I can’t say enough positive things about Dr. Ashoo Khanuja and her staff. They are professional and really care about their patients. I highly recommend! Thank you so much for your service. My surgery went well and fast, no complications whatsoever and no pain afterwards either! Great work!

Annette Hodzic Mar 27 2020

Review for Dr. Khanuja

terrible sat in waiting room three hours had seven people working in doctor office walking around lost what disturbed me ur sitting n waiting room with a bunch of sick people who knows what any body has especially now

Mar 26 2020

Review for Dr. Popa

Mike & Nancy Peters Mar 24 2020

Review for Dr. Pelletier

I have been going to Dr. Nekl for many years. He is a very good listener and is always attentive to my needs. His staff is also very good.

Ken in Parma Mar 24 2020

Review for Dr. Nekl

Was going to this office for over ten years. Saw two different doctors after frustration with one pushing a specific bc I was not interested in. Had a surprising diagnosis and felt abandoned as the office never called to schedule next steps in process. Would never return.

Mar 19 2020

Review for Dr. Knotek

had hernia surgery 3-5-2020 was back at gym on 3-7-2020 with no problems only walking but had no pain and no problems great job dr renner thanks.

gary Mar 19 2020

Review for Dr. Renner

Amanda Broeker Mar 19 2020

Review for Dr. Naem

Dr. Gary Joseph takes the time to explain everything both medically and in layman's terms. I have seen excellent results with him, and I can't remember the last time I have felt this good.

Mar 17 2020

Review for Dr. Joseph

Dave Stock Mar 10 2020

Review for Dr. Khanuja

Marcia Bruns Mar 10 2020

Review for Dr. Rhiew

Rafael martinez Mar 05 2020

Review for Dr. Khanuja

The doctor was somewhat rude to me, didn't seem interested in my problem and didn't spend much time with me. I never really got my issue resolved. Once I was taken to an exam room and examined, I was done in less than 15 minutes, not a whole lot of time.

Mar 05 2020

Review for Dr. Mehle

good doctor

Mar 02 2020

Review for Dr. Frantz

Very welcomed and enjoyable... Dr.Chagin is the best doctor I ever had and most caring person!

Nina Mar 01 2020

Review for Dr. Chagin

Kristie G. - Cleveland, OH Feb 28 2020

Review for Dr. Pelletier

Feb 26 2020

Review for Dr. Polster

Mike O Cleveland, Ohio Feb 23 2020

Review for Dr. Pelletier

Relieved my back pain of 20 years!

Jon Feb 22 2020

Review for Laura Kaleta

Michael P. Joyce Feb 22 2020

Review for Dr. Khanuja

Horrible doctor and staff rude never call you back. Do not go to this Doctor I have spoke to so many other past patients and same results.

Feb 22 2020

Review for Dr. Waters

W. Harper Feb 22 2020

Review for Dr. Khanuja

C. Santoro Feb 20 2020

Review for Dr. Pelagalli

Typically the wait time in office is over 45 minutes. Looks like office schedule could use better management.

Feb 20 2020

Review for Dr. Kedia

Angela Feb 19 2020

Review for Dr. Grossman

Dr. Gliga was 2 hours late for my check up. and then she had a rude attitude with me about it seemed like she was in a bad mood and had no time for me .also she was fighting with one of the patients right in front of me. I have left Dr. Gligla and will not go back she seems to hate her job.

Feb 18 2020

Review for Dr. Gliga

Went in for a standard exam and because of an attentive doctor an underlying condition was discovered. Dr. Naem literally saved my life!

Jcle Feb 17 2020

Review for Dr. Naem

Lucian A. - Cleveland OH Feb 15 2020

Review for Dr. Pelletier

Get a second opinion. Over promised and under delivered. I wish I had it to do over again.

Feb 14 2020

Review for Dr. Lopresti

Gaylyn Wallace Feb 13 2020

Review for Dr. Ahn

Dr. Karns is the best. My shoulder was so bad I could not sleep or raise my arm above my chest. After the surgery and PT I have all of the strength and range of motion back! He always took time to explain every step of the process, and Flo rocks!

Mike K. Feb 12 2020

Review for Dr. Karns

Doc Tom is an awesome general doc. Been w/him 5 years now, been really helpful in a bunch of stuff. Very conversational, attentive, understanding, and analytical. No hesitation on recommending him in this capacity.

MM Feb 12 2020

Review for Dr. Barwacz

Everyone was very friendly and concerned about the best care for my daughter. We were sent home with detailed instructions for a speedy recovery. Thank you for making her experience as pleasurable as could be.

Jenny Johnson Feb 12 2020

Review for Dr. Khanuja

Maryanne Feb 05 2020

Review for Dr. Garratt

Jerry Koils Jan 30 2020

Review for Dr. Khanuja

I have never been treated with such respect and attentiveness . Dr. El-Nashar is an amazing physician.

Jan 29 2020

Review for Dr. El-Nashar

Went to have an echo done, the woman was nice. Then saw desai and he was unprofessional and emotionally cold. I'm glad I don't have to deal with him anymore

Jan 29 2020

Review for Dr. Desai

Duane V Kemenyes Jan 28 2020

Review for Dr. Wong

I highly recommend Dr. Szucs. She has a great bedside manner, truly listens to your concerns, and is extremely thorough. She is great about calling promptly with test results and communicating via my chart. Her office is convenient and I feel confident in all her colleagues as well.

Jan 28 2020

Review for Dr. Szucs

Barbara Kachmarik Jan 25 2020

Review for Dr. Saridakis

I did a colonoscopy with Dr Naem and he is by far the most caring, professional, and knowledgeable doctors I have ever visited. My procedure was painless and Dr Naem took the time to go over everything with me in detail making sure I was comfortable. Highly recommended

Richard Hage Jan 23 2020

Review for Dr. Naem

I have been a patient of Dr. Naem’s since he joined North Shore Gastroenterology. I have never felt better because of the care I receive from him. He always gives clear explanations and directions. Best Doctor Ever! I’m now in remission! I trust Dr. Naem!

Karen, Avon Lake, OH Jan 21 2020

Review for Dr. Naem

Excellent experience. Dr. Pajka is very personable and caring. The staff is helpful and knowledgeable. A great experience under the circumstances. I would highly recommend Dr. Pajka to everyone.

Henry Strongsville Oh. Jan.20,2019 Jan 21 2020

Review for Dr. Pajka

Brendan Kahl Jan 21 2020

Review for Dr. Naem

I had a bad fall and ended up having brain surgery. I had a massive blood Clot on my brain and multiple bleeds. Dr Rhiew did my surgery. I went to the ER Tuesday night, had the surgery Wednesday and came home Thursday. As fa as I am concerned he saved my life.

Pamela Greetham Jan 19 2020

Review for Dr. Rhiew

Joyce Cosby Jan 18 2020

Review for Dr. Ranasinghe

Jan 16 2020

Review for Dr. Koletsky

Jan 14 2020

Review for Dr. Ahn

Dr. Sidor is very professional, listens to your problems, asks many questions to sort out the direct problem, does a thorough exam and then makes the correct decision for the outcome of treatment.

Jennifer Cole Jan 12 2020

Review for Dr. Sidor

Christine Monki Jan 11 2020

Review for Dr. Naem

Kevin Jan 11 2020

Review for Dr. Naem

Dr. Naem is a great physician. He takes his time with all of his patients to assure they have a full understanding of their diagnosis as well as their treatment plan. I would recommend him to anyone.

Jan 11 2020

Review for Dr. Naem

Kelliann Jan 11 2020

Review for Dr. Naem

OH - Jan 09 2020

Review for Dr. Mehle

My husband had to have an emergency neck laminectomy. Dr. Ahn took an hour with us and explained the procedure in detail. His bedside manners were excellent. We felt very comfortable with the procedure after he talked with us. He is very polite and understanding as well as though all. I

Brenda and Larry Jan 08 2020

Review for Dr. Ahn

Was my intensive care doctor after a major surgery. He was great. He listened and explained everything.

Jan 03 2020

Review for Dr. Razmi

Jan 01 2020

Review for Dr. Popa

Great experience every time One of the best medical decisions I have made.

G. M. Dec 31 2019

Review for Dr. Joseph

Over priced and the front desk was rude. She was even rude to someone over the phone. Other patients shouldn't hear the conversations. Our visit was over 3 hrs for a simple tooth extraction

Dec 31 2019

Review for Dr. Khanuja

Dr. Rose was working at Parma Hospital and left the hospital for a significant lenth of time. He was supposed to discharge me hours before. Even after the staff paged him there was no sighting. THIS WAS A SCARY expierence not only for me but for all of the patients at Parma

Dec 31 2019

Review for Dr. Rose

Dec 28 2019

Review for Dr. Kumar

Robert Ripley Dec 21 2019

Review for Dr. Ahn

The most arrogant doctor that I've ever seen. Go elsewhere because he has a God complex.

CTOWN Dec 21 2019

Review for Dr. Naem

Wonderful! Dr. Michael fixed my left knee that was messed up by another surgeon. He then replaced my right knee and recently my right hip. I wouldn't let another surgeon touch me. He is caring, knowledgeable, and extremely competent.

Mary Dec 17 2019

Review for Dr. Lopresti

Albert J Falkenstein, Akron, OH Dec 14 2019

Review for Dr. Pelletier

I would highly recommend Dr. Naem. He is very professional, great bed side manner, he explains every thing to you. All the nurses were wonderful also!

Micky Dec 12 2019

Review for Dr. Naem

Dr. Mo is a great guy and has a great bedside manner. He put me at ease throughout my procedure

TONY- north ridgeville, ohio Dec 12 2019

Review for Dr. Naem

Dec 10 2019

Review for Dr. Mahajan

very cold and non caring doctor an extreme alarmist, jumps to conclusios without researching a problem first

nealflowerman Dec 09 2019

Review for Dr. Rossi

Dr Sanallah was my doctor in 1992. In Royston Georgia. He was a life saver for me. I had multiple health issues and he was helpful in finding my health issues. My stove was broken and he purchase me a stove. I would love to tell himThanks.

Tracey Morgan Gibson Dec 05 2019

Review for Dr. Sanaullah

Location

University Hospitals Parma Medical Center

7007 Powers Blvd, Parma, OH 44129