University Hospitals Cleveland Medical Center

74%

Patients that would definitely recommend
4% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 100 Best Hospitals Award™ (2020, 2019)

Top 2% in the nation for consistently delivering clinical quality year over year

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Cardiac Care Award™ (2020)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2020, 2019, 2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

America’s 100 Best Hospitals for Stroke Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in the care and treatment of stroke

Cranial Neurosurgery Excellence Award™ (2020)

Superior clinical outcomes in cranial neurosurgery

Neurosciences Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in stroke care and neurosurgery

Pulmonary Care Excellence Award™ (2020, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Pulmonary Care Award™ (2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

3 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Bloodstream infection following surgery

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10
3% higher than the national average

74%

Would definitely recommend
4% higher than the national average

University Hospitals Cleveland Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%66%

University Hospitals Cleveland Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%73%

Providers

Provider Reviews

Dr. Costedio and her staff are the absolute best! They are truly a blessing to me. I can not thank them enough for giving me my life back!

Johnny Trupiano Jun 02 2020

Review for Dr. Costedio

Dr. Kraay is an absolute gold mine. The trick is to get some of his time on a one on one basis. His knowledge is vast and his willingness to share, inform, educate is the same.

May 27 2020

Review for Dr. Kraay

Wesley H May 24 2020

Review for Dr. Petersilge

Deb.G. May 23 2020

Review for Dr. Sila

Always caring. Shows exactly what happens after each treatment. I have macular degeneration in left eye. Have been treating for over a year. Does feel like family. A genuinely caring staff. I would recommend to others.

A George May 21 2020

Review for Dr. Coney

I have been a patient of Dr. Joseph Coney for sometime. He is very professional and listens to my concerns with great patience. I highly recommend Dr. Coney to anyone in need of a retina specialist.

Ruth Patterson May 21 2020

Review for Dr. Coney

I have been seeing Dr. Coney for a little over a year . He is a wonderful doctor I recommend anyone who has a problem with their eyes to see him . My eyes came a very long way

May 20 2020

Review for Dr. Coney

May 19 2020

Review for Dr. Ringo

Very positive. Very efficiently run office. I have no complaints. I would strongly recommend this doctor to my friends and family

Roy M Lewis May 19 2020

Review for Dr. Coney

When I walked in I was greeted by the front desk with a warm welcome my experience from begin to end at Exclusively Skin was amazing!! Not to mention Dr. Ringo is the Bomb!!

May 19 2020

Review for Dr. Ringo

I am so thankful I found Dr Pinto. I have had 2 appointments with him. He is very through and his follow up is impeccable. I’d give him 10 stars ?? if I could!!

May 18 2020

Review for Dr. Pinto

Andrea Y May 17 2020

Review for Dr. Hardacre

DR. KRAAY DID MY LEFT KNEE IN SEPT. AND MY RIGHT KNEE IN FEB.I'M DOING GREAT! HAVING BOTH KNEES DONE THEY SEEM LIKE FAMILY. DR. KRAAY AND HIS STAFF ARE THE BEST!

brett manning May 16 2020

Review for Dr. Kraay

Jackie May 14 2020

Review for Dr. Sila

Very professional office. Staff is knowledgeable and efficient. My eye surgeon Dr. Rao did a great job with results that exceeded expectations. Highly recommend!

May 11 2020

Review for Dr. Rao

I had total knee replacement of my right knee in February and 3 months later I am walking relatively pain free! Thank you to Dr Kraay and his staff for this wonderful life change!

Jim May 10 2020

Review for Dr. Kraay

M. Douglas May 09 2020

Review for Dr. Coney

Howard R May 09 2020

Review for Dr. Coney

Dr. Hardacre is a very good surgeon. He is very compassionate and takes time to answer any questions you may have.

May 08 2020

Review for Dr. Hardacre

Nancy Bevere May 08 2020

Review for Dr. Coney

John C. May 05 2020

Review for Dr. Hardacre

Tim P. May 01 2020

Review for Dr. Heather

Dr. Krayy performed a total left knee replacement and to say the least, I couldn't be more satisfied with the outcome. I am currently only 46 years old and lived with chronic knee pain since high school. Dr. Krayy's professionalism during the whole process was second to none!

Apr 20 2020

Review for Dr. Kraay

Dr. Huntsman was able to really help me with my foot pain. I am very glad I found him.

Ash Apr 14 2020

Review for Dr. Huntsman

Marty R Apr 12 2020

Review for Dr. Kraay

The whole experience was great. Everyone is so friendly and helpful. They are there for you at every step. Things were explained well.

Deborah Rokiski Apr 10 2020

Review for Dr. Kraay

Great experience with Dr. Huntsman at Highland Podiatry. Very caring and knowledgeable doc. Would recommend.

Sherry Apr 10 2020

Review for Dr. Huntsman

Dr Ringo was not transparent about all charges I would incur. I paid for all my cost out of pocked then was added additional fees after the appointment. Dr Ringo lied and said she combined an assessment and procedure appointment together due to a cancellation. This was not true.

Apr 10 2020

Review for Dr. Ringo

Caring and thorough

Apr 03 2020

Review for Dr. Henderson

John Rhoads Apr 02 2020

Review for Dr. Smith

Dr. Juza saved my life! He has done wait no one else could do for me. Thank you Dr. Juza

Rhonda Mar 25 2020

Review for Dr. Juza

Mike & Nancy Peters Mar 24 2020

Review for Dr. Pelletier

Amazing doctor. Great bed side manner.

Anna Mar 24 2020

Review for Dr. Juza

Had a TKR December 17, 2020. My experience was good right from the first visit. I felt very comfortable there, felt very informed and my surgery and recovery went better than I expected it would be. Very happy i chose Dr. Petersilge and i have recommended Dr. Petersilge to anyone that asked.

Debbe Mar 17 2020

Review for Dr. Petersilge

I have been seeing Dr. Singerman for many years. He and all his staff are proficient, professional and efficient I would highly recommend Dr. Singerman and his associates to anyone with complicated eye problems.

Robert L. Craig Mar 16 2020

Review for Dr. Singerman

I have been a patient of Dr Blumenthal for over 40 years. Three generations of my family are his patients. I cannot say enough about his professionalism and his caring manner. I highly recommend him to anyone needing treatment for a dermatological concern!

Joan Martin Mar 14 2020

Review for Dr. Blumenthal

i ve had a great experience with my dental visits here...highly reccommend them

Joe P. Mar 11 2020

Review for Dr. Quereshy

Dr Quereshy and his staff have been everything I could want in handling a very personnel and painful situation. At all times they were very professional and very patient. I highly recommend Dr Quereshy.

Anonymous Mar 10 2020

Review for Dr. Quereshy

Peggy Jakab Mar 08 2020

Review for Dr. Coney

Very professional and caring.

Anonymous Mar 07 2020

Review for Dr. Quereshy

Mar 03 2020

Review for Dr. Petersilge

Kristie G. - Cleveland, OH Feb 28 2020

Review for Dr. Pelletier

i had a string lift today. Great experience, dont be scared i was for no reason and the fear was the only negative part. i had no pain , in fact at one time fell asleep. as always staff made me feel like a queen. so glad i was able to do it. feel better about myself already.

Linda O. Feb 27 2020

Review for Dr. Quereshy

I have nothing but positive things to say about Dr. Kraay. He's amazing at what he does. I wouldn't change a thing.

Feb 27 2020

Review for Dr. Kraay

LilyF Feb 25 2020

Review for Dr. Kusuma

Mike O Cleveland, Ohio Feb 23 2020

Review for Dr. Pelletier

Feb 21 2020

Review for Dr. Petersilge

Dr Kraay is the best doctor I have ever met and at 69 years of age, that’s impressive!

Ron Salvador Feb 19 2020

Review for Dr. Kraay

I cannot say enough about Dr. Pendergast. He is just fantastic. As an airline pilot, my career was in his hands. WOW! Did he save my bacon!

TK Feb 18 2020

Review for Dr. Pendergast

jude Feb 18 2020

Review for Dr. Heather

Khaleda.H Feb 15 2020

Review for Dr. Almudallal

Lucian A. - Cleveland OH Feb 15 2020

Review for Dr. Pelletier

Dr. Kraay performed a bilateral knee replacement ( both knees at the same time) on Jan 27, 2014. On April 1 ,2014, I was playing 18 holes of golf every day in Myrtle Beach. To this day Feb 9, 2020, I have not felt any knee pain. I have returned to an active lifestyle. Thank you, Dr. Kraay.

Mike Placko Feb 10 2020

Review for Dr. Kraay

James Winston Feb 05 2020

Review for Dr. Huntsman

Feb 03 2020

Review for Dr. Petroff

Dr. Matthew Kraay is a top notch surgeon who exemplifies the words "A Total Pro". I highly recommend anyone who is seeking / needing knee replacement surgery to contact Dr. Matthew Kraay & feel confident that your in the best of hands!

I.J.K. Feb 01 2020

Review for Dr. Kraay

Told to get there 15 minutes early for any paperwork...ok; Get bad treatment from the desk and ignored...not ok; Watch 2 hours of The Price is Right and still not called in....way not ok! No way would I go back there. Middleburg office is filthy too.

Jan 31 2020

Review for Dr. Turgeon

Total hip replacement May 28, 2019. Changed my life. No more pain!!!

Denise Grant Jan 29 2020

Review for Dr. Kraay

I have never been treated with such respect and attentiveness . Dr. El-Nashar is an amazing physician.

Jan 29 2020

Review for Dr. El-Nashar

Lorene Schmelter Jan 29 2020

Review for Dr. Miller

Dr. Gordon was attentive, answered all questions, Very knowledgeable. Explained surgery, what needed to be done. Had surgery, been 3 weeks , already feeling better. His office is wonderful, returns calls ASAP. I would recommend Dr Gordon.

Jan 28 2020

Review for Dr. Gordon

Judy Anderson Jan 28 2020

Review for Dr. Kraay

Felt very comfortable with Dr. Quereshy and trusted his judgment! Excellent staff!

Anonymous Jan 24 2020

Review for Dr. Quereshy

Don S. Jan 23 2020

Review for Dr. Kraay

Tracy Harshin Akron, OH - Jan 21 2020

Review for Dr. Juza

I had a complete hip replacement done by Dr. Petersilge. From the first office visit and through the whole procedure, I was very comfortable and trusted Dr, Petersilge. I am very happy with the end result and highly recommend him to others for their replacements.

Dale V. Dotson Jan 20 2020

Review for Dr. Petersilge

Richard Gurgle Jan 18 2020

Review for Dr. Juza

Joyce Cosby Jan 18 2020

Review for Dr. Ranasinghe

Penny Maroldo Jan 16 2020

Review for Dr. Hazen

Jan 14 2020

Review for Dr. Mann

Jan 13 2020

Review for Dr. Petersilge

I have been very happy with the care from Dr. Cireddu over the years. He is always able to squeeze us into clinic for urgent visits and follows up when we were in the hospital.

Jan 11 2020

Review for Dr. Cireddu

Kathryn Huggins Jan 10 2020

Review for Dr. Henderson

Vicki jacksonin Streetsboro, OH - Jan 06 2020

Review for Dr. Kraay

Very courteous and professional.

George Hapker Jan 06 2020

Review for Dr. Kraay

He is the best! Wonderful personality, very knowledgeable and easy to talk to. He was my surgeon and did an excellent job!

Stacie Jan 03 2020

Review for Dr. Petrosky

Jan 01 2020

Review for Dr. Sabik

I was admitted through emergency room at university hospital in Ravenna Ohio for toe infection and was introduced to Dr Scott for surgery he was very INFORMATIVE about explaining what he going to do to get me well .I HIGHLY RECOMMEND THIS DOCTOR TO EVERYONE

LARRY Dec 30 2019

Review for Dr. Scott

I have been seeing Dr. Coney for several years for macular degeneration and feel very confident in his knowledge and appreciate his compassion. I highly recommend Dr. Coney and his wonderful technicians Eve and Jen.

Dec 22 2019

Review for Dr. Coney

Dr. Coney is the best. I can't say anything more. I love him for everything he's done for my eyes. He fixed my retina. He is wonderful and all the staff is so friendly.

June Bunvissuto Dec 21 2019

Review for Dr. Coney

Very unhelpful with acne treatments. Ended up prescribing me the same exact thing another one gave me that didn’t work... not helpful in treating the acne at all

Dec 19 2019

Review for Margaret Bobonich

Dr Coney is very receptive to the needs of his patients. He tries to involve you on what you want while recommending what he thinks is best based off his experience and others with the same conditions.

Dec 19 2019

Review for Dr. Coney

Dec 18 2019

Review for Dr. Huntsman

he is truly a wonderful doctor and very patient with a scary person like me. i have told everyone with a joint problem to use him. i will never change doctors. Thanks for all your help along with the staff Teara Wheeler 12 16 2019 Tear

Teara Wheeler Dec 17 2019

Review for Dr. Petersilge

Happy in the Heights Dec 17 2019

Review for Dr. Petroff

Albert J Falkenstein, Akron, OH Dec 14 2019

Review for Dr. Pelletier

The entire staff from the receptionist to Dr. Coney and everyone in between were very professional, kind and caring! Would give them a 5 star rating.

Richard Ferrese Dec 13 2019

Review for Dr. Coney

Always willing to explain conditions to her patients. Very good bedside manners. The staff is kind as well.

Dec 11 2019

Review for Dr. Brown

Dec 10 2019

Review for Dr. Coney

Dr. Lovinger was fully attentive to me and my needs in the most professional and compassionate way.

Dec 09 2019

Review for Dr. Lovinger

Great bedside manner. Kind and very supportive.

Susan Seese Dec 06 2019

Review for Dr. Hardacre

Efficient, thorough and kind.

Jeff Booth Dec 06 2019

Review for Dr. Singerman

Dec 04 2019

Review for Dr. Gordon

please have Dr Prologo's assistant contact me thank you Dr Patryla 770 674 4078

Nov 26 2019

Review for Dr. Prologo

Erik Lindstrom Nov 26 2019

Review for Dr. Kraay

James J.in NORTHFIELD, OH - Nov 25 2019

Review for Dr. Coney

Location

University Hospitals Cleveland Medical Center

11100 Euclid Ave, Cleveland, OH 44106