UH St. John Medical Center

78%

Patients that would definitely recommend
8% higher than the national average


UH St. John Medical Center is a medical facility located in Westlake, OH. This hospital has been recognized for Patient Safety Excellence Award™ and Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2020)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10
10% higher than the national average

78%

Would definitely recommend
8% higher than the national average

UH St. John Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%68%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%75%66%

UH St. John Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%80%73%

Providers

Provider Reviews

Made for a good visit as everyone was so pleasant and doc covered everything and no rush in answering questions.

Aug 07 2020

Review for Dr. Templeton

Dr Strimbu is always professional and personable. He has shown several times that he has my best interest at heart! I highly recommend Dr Strimbu.

Sandy Gimino Aug 06 2020

Review for Dr. Strimbu

Dr. Hardacre performed Whipple Surgery on me 5/18/20. Very professional, great in explaining operation beforehand, and recuperation afterwards. Very personable and answers all questions.

Susan Bindas Aug 06 2020

Review for Dr. Hardacre

Saw me in a pinch (my regular doc was out) . Treated my pain and followed up.

Aug 06 2020

Review for Dr. Strimbu

He was me right away. Knew almost instantly what was wrong . Good experience pre and post op.

Aug 06 2020

Review for Dr. Martinez

Olivera Dunjic Aug 05 2020

Review for Dr. Naem

Dr Shahed was my brother’s doctor until he passed away from cancer. Dr Shahed was truly the most amazing and compassionate doctor I have ever met. He helped restore my faith in the medical profession as a whole.

Aug 01 2020

Review for Dr. Shahed

Aug 01 2020

Review for Dr. Freyvogel

He is a fantastic dr. He is kind and compassionate. He made time for me and answered all my questions. He is an excellent surgeon! I would highly recommend!!

Aug 01 2020

Review for Dr. Schleicher

Dr. Baar is my Oncologist. He is kind, gentle and compassionate. I never felt rushed. He answered my questions as well as my family’s questions. I would highly recommend him. I trusted him. His protocol for my treatment eliminated my cancer. He’s fantastic!!

Aug 01 2020

Review for Dr. Baar

Dr Naem has been extremely kind to me, and truly connects on the human level. He is thoughtful, caring, thorough, and very knowledgeable. He listens carefully and then comes up with a plan of action. I highly recommend Dr Naem!!!

Julia Patton Jul 29 2020

Review for Dr. Naem

An excellent physician. He cares about his patients, gives them all time needed to understand their problems, and address their concerns. I highly recommend him.

Jul 29 2020

Review for Dr. Alhaddad

I am grateful Dr. White is my Ophthalmologist. Dr. White performed cataract surgery on both of my eyes in February. Results are terrific! I highly recommend Dr. White and his staff.

Tim Jul 29 2020

Review for Dr. White

Went for colonoscopy - everyone was professional, helpful and explained everything thoroughly

Thomas K Jul 25 2020

Review for Dr. Naem

Rebecca R Jul 22 2020

Review for Dr. Jimenez

Katie Jul 22 2020

Review for Dr. Naem

K. M. Jul 21 2020

Review for Dr. Govani

I've been seeing Dr. Henry for years. She always takes allot of time with me - explains everything and all options. Highly recommend.

Pam Sweitzer Jul 21 2020

Review for Dr. Henry

Great doctor!!! Very nice personality and very caring!

Rose B. Jul 20 2020

Review for Dr. Glagola

Dr. Nemr actually cares !!! Explains in detail and makes you understand whats going on. I am 61 yrs. old and know a genuine person when i meet one. Dr. Nemr is just that .The staff has always been truly professional in every way and will go out of their way to get things done for you.

Ray Chervenak Jul 20 2020

Review for Dr. Nemr

Jul 15 2020

Review for Dr. Novotny

I'm a fairly new patient with Dr. Epstein and so far I find him to be very attentive, good insight and treatment suggestions, compassionate and honest. I also like his assistant too.

Azaela Jul 14 2020

Review for Dr. Epstein

Excellent

Christina Jul 14 2020

Review for Dr. Holtzmeier

Kay Jul 10 2020

Review for Dr. Nemr

Cale Jul 10 2020

Review for Dr. Naem

Dr Naem is very responsive and straight to the point. He got my UC in remission in a few months. Very glad to be under his care.

Jul 10 2020

Review for Dr. Naem

Very knowledgeable, patient and skilled doctor. Dr. Plasa listens to her patients and communicates well. She answers all your questions and takes time to make sure you understand what needs to be done for your medical needs.

Tina Jul 08 2020

Review for Dr. Plasa

Great doctor would not see anyone else. He has help me thru my rotator cup tear . I would recommend him to friends and family.

Wayne O. Jul 07 2020

Review for Dr. Gillespie

My visit went super well

Karen Kawecki Jul 07 2020

Review for Dr. Horwood

Dr. Maheshwer takes his time with me, answers all questions I have for him and asked me a lot of questions about my situation. Very pleased with him and would recommend him to family and friends.

Jul 06 2020

Review for Dr. Maheshwer

DrTempleton has been the best ortho doc I have ever seen. He has wonderful bedside manners and complete understanding of anxious patients.

Cochran Rita Jul 06 2020

Review for Dr. Templeton

Grandpa Jul 04 2020

Review for Dr. Kabbara

Jo O. Jul 01 2020

Review for Dr. Naem

Dr Robert Straub is a very dedicated doctor. He is very kind and caring. He has treated my family for over 24 years. He never makes you feel rushed and throughly explains procedures and medications.

J. Paytas Jul 01 2020

Review for Dr. Straub

Amazing physician! She listens and execute. Very versatile in her work. I will recommend everyone to her. Best physician ever!

Asheley Patreace Jul 01 2020

Review for Dr. Hill

Jun 30 2020

Review for Dr. Myers

Donald Jackson Jun 26 2020

Review for Dr. Rice

Patient Jun 22 2020

Review for Dr. Crandell

Absolutely the most amazing and caring doctor a patient can find. Dr. Shahed has a wonderful best side manner and is truly dedicated to his patients. He goes above and beyond and treats them like family! The absolute best!

Ghassan Ashkar Jun 21 2020

Review for Dr. Shahed

Jun 21 2020

Review for Dr. Nair

Professional, compassionate, precise and knowledgable.

louis kayatin Jun 18 2020

Review for Dr. Abouassaly

Mike S Jun 16 2020

Review for Dr. Hardacre

Kelsey Sheppard Jun 15 2020

Review for Dr. Alhaddad

Rachael Jun 15 2020

Review for Susan Krieger

Dr. Tabbaa is without a doubt the best community-based GI in Northeast Ohio. His NP Gabriella is also very knowledgeable and caring. I’ve recommended family and friends to Dr. Tabbaa as well.

JBF Jun 13 2020

Review for Dr. Tabbaa

The absolute best doctor/surgeon ever. Perfect bedside manner and really goes above and beyond to make sure all your needs are met. I highly recommend him to everyone.

Christine Perez Jun 06 2020

Review for Dr. Smith

Very compassionate, thorough and takes the time necessary to explain in laymen’s terms. I highly recommend him.

MT Jun 06 2020

Review for Dr. Dan

I have always had a great experience with this group whether for myself or my mom. I recently saw Dr Elyaderani for bursitis in my shoulder. One shot later and I am a new person! Thank you!

Susan Jun 04 2020

Review for Dr. Elyaderani

Molly B. May 31 2020

Review for Dr. Naem

Dr. Naem has been my gastro the last 2 years, and he’s been great. He recommended a new medication that put my Crohns into remission. He is extremely personable and friendly.

Nate H May 20 2020

Review for Dr. Naem

very friendly, knowledgeable, and not judgmental like so many doctors today he also takes his time and listens to what you have to say and answers aby questions you have

Patricia Holt May 19 2020

Review for Dr. McKinley

Dr. Li was very compassionate and explained my condition and treatment in a knowledgeable way. I felt very confident that I was in good hands.

May 19 2020

Review for Dr. Li

Dr jimenez listens carefully and presents information that is concise, useful and reassuring. He is very professional with a real personality. Procedures done for me have had outstanding results. I highly recommend this doctor.

J. Warner May 18 2020

Review for Dr. Jimenez

Dr Vollweiler is veryProfessional efficient, & kind. I highly recommend this Dr & his staff

KG May 18 2020

Review for Dr. Vollweiler

Andrea Y May 17 2020

Review for Dr. Hardacre

Dr. Templeton and his staff are very friendly and efficient. Dr. Templeton always takes the time to explain any treatment plans thoroughly and thoughtfully. I have had both hips replaced by Dr. Templeton with excellent results.

John Keith Estes May 17 2020

Review for Dr. Templeton

Jackie May 14 2020

Review for Dr. Chhabra

Couldn’t diagnose a dingbat if it flew into her face.

Suffering at the hands of Dr Davis Luarde May 13 2020

Review for Dr. Davis

Dr. Templeton is personable, efficient, explains your orthopedic condition succintly and in understandable terms. He lets you know what the course of treatment will be and asks if you have any questions.

Joanne Yakumithis May 09 2020

Review for Dr. Templeton

Went to him with a broken finger and he was very kind and helpful. I felt foolish for coming in with only a small break but he made me feel ok about taking up his time with something so little.

wendy May 09 2020

Review for Dr. Smith

May 09 2020

Review for Dr. Elyaderani

Dr. Hardacre is a very good surgeon. He is very compassionate and takes time to answer any questions you may have.

May 08 2020

Review for Dr. Hardacre

Dr. Mandel is an excellent physician! I highly recommend!

May 08 2020

Review for Dr. Mandel

One of the best doctors I have ever had. I highly recommend Dr. Epstein.

James Robertson May 06 2020

Review for Dr. Epstein

John C. May 05 2020

Review for Dr. Hardacre

Bad... Unthinkable!!!. Did a faulty surgery and hid it from me. Now I have more issues that are far more serious than the original. Stanfield... you're dishonestly is having such an effect on me. You need to really think about that. You should be ashamed of yourself.

Apr 30 2020

Review for Dr. Stanfield

Apr 30 2020

Review for Dr. Madhun

Dr. Brahmbhatt literally saved my life 26 years ago and upon returning to live in Cleveland 2 years ago and learning that he was still practicing I return to him. In addition to being an outstanding doctor, he practices collaborative medicine by including me in my treatment.

John K Apr 27 2020

Review for Dr. Brahmbhatt

Apr 27 2020

Review for Dr. Hulyalkar

Dr. Haddad is one of the best doctors I've ever had. He is reliable and took great care of me during serious health issues. It would be hard to find a better pulmonologist.

James A Chait Apr 22 2020

Review for Dr. Haddad

Dr. Al-Mubarak is very professional, personable, and kind. He is thorough and literally takes his time with his patients and answers every question I may have without hesitation. If only all doctors can be this way.

EvaM Apr 13 2020

Review for Dr. Al-Mubarak

Gary Vinicky Apr 13 2020

Review for Dr. Berkowitz

I have had 4 different surgeries done by dr Elyaderani with excellent results.I have recommended him to family members.We have all been very pleased with dr E. He is very knowledgable and great surgeon.

Apr 08 2020

Review for Dr. Elyaderani

Went well was thoroughly informed

Curt Martin Apr 08 2020

Review for Dr. Horwood

Lost fingertip at work dr.evens could not reattach but did take time to explain what options we could do trusted in his experience and could not of been happier thank u dr. evens for the time u spent in ur field world needs more ppl like u

Kevin Baker Apr 07 2020

Review for Dr. Evans

Dr. nice , staff rude, doesn't return calls, would not use.

Dave Sobleski Apr 05 2020

Review for Dr. Madhun

John Rhoads Apr 02 2020

Review for Dr. Smith

HORRIBLE EXPERINCE!!! Staff is untrained. Unless you have time to make your office a "Day Trip", I would advise finding someone else.

Mar 22 2020

Review for Dr. Corpus

I've been waiting 73 days for a pair of contacts - EPIC FAIL, staff could care less.

Mar 21 2020

Review for Dr. Stern

Amanda Broeker Mar 19 2020

Review for Dr. Naem

Horrible vary unprofessional. Orders procedures done and does not properly bill insurance

Mar 18 2020

Review for Dr. Vollweiler

Kim Mar 17 2020

Review for Dr. Baaklini

Marcia Bruns Mar 10 2020

Review for Dr. Rhiew

Chris K. Mar 04 2020

Review for Dr. Berkowitz

Excellent doctor!

Mar 03 2020

Review for Dr. Chhabra

He has no personality or bedside manner. Like talking to a dead fish. Tells you nothing. Taking my mother to him will be one of the biggest regrets of my life. He doesn’t know what he is doing. I wish we had proceeded with a lawsuit. I wouldn’t take my dog to him. Go elsewhere.

Mar 03 2020

Review for Dr. Garcia

This doctor downplayed my presenting condition. He did not complete a thorough examination nor check the wound. I returned to a different ER the following day and the issue was taken care of.

Feb 29 2020

Review for Dr. Parente

Long term patient highly recommend this practice

Feb 25 2020

Review for Dr. Tabbaa

Colleen Susan Coryea Feb 24 2020

Review for Dr. Tully

Feb 22 2020

Review for Dr. Moussa

Typically the wait time in office is over 45 minutes. Looks like office schedule could use better management.

Feb 20 2020

Review for Dr. Kedia

Dr. Stokes delivered my 3 girls and he’s an awesome OB. He’s always explained all my questions and has a down to earth bed side manner.

Jenny S Feb 20 2020

Review for Dr. Stokes

Recently underwent a lower Blepharoplasty and neck lift surgery with Dr. Wojtanowski. He is a true artist at his profession. He and his team are compassionate, trustworthy and professional. Highly recommend Dr. Wajtanowski if you are considering any type of cosmetic surgery.

Feb 18 2020

Review for Dr. Wojtanowski

Feb 18 2020

Review for Dr. Hulyalkar

Went in for a standard exam and because of an attentive doctor an underlying condition was discovered. Dr. Naem literally saved my life!

Jcle Feb 17 2020

Review for Dr. Naem

Coralee Feb 14 2020

Review for Dr. Wojtanowski

Location

UH St. John Medical Center

29000 Center Ridge Rd, Westlake, OH 44145

Frequently Asked Questions

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