Southwest General Health Center

77%

Patients that would definitely recommend
7% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

America's 250 Best Hospitals Award™ (2018, 2017)

Top 5% in the nation for consistently delivering clinical quality

Outstanding Patient Experience Award™ (2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Pulmonary Care Award™ (2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Stroke Care Award™ (2018, 2017)

Superior clinical outcomes in the care and treatment of stroke

Critical Care Excellence Award™ (2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

General Surgery Excellence Award™ (2018, 2017)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

America’s 100 Best Hospitals for Cardiac Care Award™ (2017)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

Pulmonary Care Excellence Award™ (2017)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Deep blood clots in the lungs or legs following surgery

4 ratings were better than expected

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10
10% higher than the national average

77%

Would definitely recommend
7% higher than the national average

Southwest General Health Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Southwest General Health Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Southwest General Health Center

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Providers

7225 Old Oak Blvd Ste A210 Middleburg Heights, OH 44130undefined mi
7225 Old Oak Blvd Ste A210 Middleburg Heights, OH 44130undefined mi
6525 Powers Blvd Ste 301 Parma, OH 44129undefined mi
18100 Jefferson Park Rd Ste 102 Cleveland, OH 44130undefined mi
29101 Health Campus Dr Bldg 2 Westlake, OH 44145undefined mi
18099 Lorain Ave Ste 208 Cleveland, OH 44111undefined mi
Dr. John Alton, MDObstetrics & Gynecology
Dr. John Alton, MD
18181 Pearl Rd Strongsville, OH 44136undefined mi
4001 Carrick Dr Ste 210 Medina, OH 44256undefined mi
Dr. Mary Anthony, DONeuromusculoskeletal Medicine
Dr. Mary Anthony, DO
6115 Powers Blvd Ste 100 Parma, OH 44129undefined mi
Dr. Costas Apostolis, MDUrogynecology & Reconstructive Pelvic Surgery
Dr. Costas Apostolis, MD
3009 Smith Rd Fairlawn, OH 44333undefined mi
11100 Euclid Ave Cleveland, OH 44106undefined mi
Dr. Jenny Arman, DOEmergency Medicine
Dr. Jenny Arman, DO
1 Perkins Sq Akron, OH 44308undefined mi
18697 Bagley Rd Cleveland, OH 44130undefined mi
4065 Center Rd Ste 220 Brunswick, OH 44212undefined mi
Dr. Maher Azzouz, MDTransplant Hepatology
Dr. Maher Azzouz, MD
850 Columbia Rd Westlake, OH 44145undefined mi
Dr. Ronald Bailey, MDDiagnostic Radiology
Dr. Ronald Bailey, MD
1930 State Route 59 Ste A Kent, OH 44240undefined mi
10900 Pearl Rd Ste C1 Strongsville, OH 44136undefined mi
7255 Old Oak Blvd Ste C405 Middleburg Heights, OH 44130undefined mi
3647 Medina Rd Medina, OH 44256undefined mi
9500 Euclid Ave Cleveland, OH 44195undefined mi
18697 Bagley Rd Cleveland, OH 44130undefined mi
Dr. Shirley Bennett, MDObstetrics & Gynecology
Dr. Shirley Bennett, MD
18181 Pearl Rd Ste B206 Strongsville, OH 44136undefined mi
18660 Bagley Rd Bldg 101 Middleburg Heights, OH 44130undefined mi
18660 Bagley Rd Ste 201A Cleveland, OH 44130undefined mi

Location

Southwest General Health Center

18697 Bagley Rd, Middleburg Heights, OH 44130