South Pointe Hospital

61%

Patients that would definitely recommend
9% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
64%

Patients who gave a rating of 9 or 10
5% lower than the national average

61%

Would definitely recommend
9% lower than the national average

South Pointe Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%66%

South Pointe Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%56%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

He is a wonderful man. Compassionate and human, which is what you need when sick!

Aug 04 2021

Review for Dr. Lazar

He's terrible -- cold, unpleasant, nasty, uncaring. He couldn't care less that the patient is suffering. All he wants is to make sure he gets paid.

Aug 04 2021

Review for Dr. Mikhail

Jul 28 2021

Review for Dr. Krajekian

Great job over everything

Carol Prell Jul 27 2021

Review for Dr. Krajekian

Amyhume

Jul 16 2021

Review for Dr. Smit

Location

South Pointe Hospital

20000 Harvard Ave, Warrensville Heights, OH 44122

Frequently Asked Questions

Where is South Pointe Hospital located?

Has South Pointe Hospital won any recent awards from Healthgrades?

Does South Pointe Hospital score well in safety ratings?