Saint Vincent Charity Medical Center

78%

Patients that would definitely recommend
8% higher than the national average


Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

1 rating was better than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10
7% higher than the national average

78%

Would definitely recommend
8% higher than the national average

Saint Vincent Charity Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

Saint Vincent Charity Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

Sharon Thomas Aug 08 2020

Review for Dr. Grubb

Excellent have been a patient for 20 years

Aug 06 2020

Review for Dr. Barry

Dale Needham Aug 06 2020

Review for Dr. McLain

Dr. Frantzis spent time with me during my first visit and every visit after. He spent time listening to my questions and answering them very thoroughly. He always made sure all of my questions were answered. He was very supportive as well as understanding and professional. HIGHLY RECOMMEND!

Ashleigh Jul 30 2020

Review for Dr. Frantzis

Linda A Jul 22 2020

Review for Dr. Leedy

Long wait to be seen but doctor is very helpful and kind. Recommend him for anyone.

Jul 20 2020

Review for Dr. Chokan

Rimvydas Augis Jul 14 2020

Review for Dr. Pai

Jul 08 2020

Review for Dr. McLain

It was so good to see you in your new building. I'm sure it took many years of preparation. I am more than pleased with Dr. Leedy and his staff. I know I'm getting the best treatment available. Thanks for being here. Check him out!

Joni Christian Jun 29 2020

Review for Dr. Leedy

Jun 27 2020

Review for Dr. Louis

Caring and highly competent

Reuben Jun 19 2020

Review for Dr. Kyei

Dr Wilde and Staff are amazing!! He always is informative and exploring options, so very gentle when it comes to root canals. I actually fell asleep on my last visit during a root canal.

Bart Jun 18 2020

Review for Dr. Wilde

Excellent in every regard! My heartfelt thanks to Dr Wilde and staff, with special kudos to Ryan and Holly for helping me communicate and navigate a few tricky nuances.

Eric R. Jun 17 2020

Review for Dr. Wilde

Jun 17 2020

Review for Dr. Chokan

Lynn Kraizel Jun 17 2020

Review for Dr. Spech-Holderbaum

So highly recommend! He took care of my Dad at Parma Hospital when he had a heart issues and my dad has been with him ever since. Very responsive, calls right back. He has helped my dad immensely, and I am so thankful for him!

Sharon Means Jun 12 2020

Review for Dr. Debs

I suffer from severe depression, anxiety and grief. I am very grateful to Dr. Amit Mohan

Teri Jenkins Jun 11 2020

Review for Dr. Mohan

Nicholas Anagnost Jun 05 2020

Review for Dr. Wilde

Excellent Replaced left hip in 2009 no problems whatsoever

Jim May 25 2020

Review for Dr. Stulberg

Dr. McLain is extremely knowledgeable and was able to diagnose the problem and schedule my surgery after only one visit. Surgery went well, have never felt better! So very pleased and still amazed with the result even after 2+ years post-surgery and recovery!

May 22 2020

Review for Dr. McLain

Excellent experience, staff was friendly, beautiful office, waited maybe 5 minutes. I was a new patient and he spent 30 minutes with me explaining all my treatment options and treating my problems. Highly recommend

May 22 2020

Review for Dr. Singerman

Dr. Farr and his staff have by far exceeded my expectations as a new patient. I had a bad experience elsewhere in the past, Dr. Farr has quickly made me feel comfortable, trusting his work and looking forward to continuing a plan to get the smile I desire!

Kristina May 21 2020

Review for Dr. Farr

Sean Sweeney May 21 2020

Review for Dr. Farr

Doug M May 18 2020

Review for Dr. Zivic

Angela May 14 2020

Review for Dr. Hamm

Longdong Vonhugenrod May 11 2020

Review for Dr. Zivic

Quick visits that work around my schedule Virtual visits available Dr Mohan is a great listener and funny, very down to earth Ive been seeing him for almost 2 years now My quality of life/mental health has improved greatly!

May 07 2020

Review for Dr. Mohan

Dr. Brahmbhatt literally saved my life 26 years ago and upon returning to live in Cleveland 2 years ago and learning that he was still practicing I return to him. In addition to being an outstanding doctor, he practices collaborative medicine by including me in my treatment.

John K Apr 27 2020

Review for Dr. Brahmbhatt

Completely unprofessional and useless. Would never return and won't recommend. Far better Chiropractors in the area.

Jessica Apr 16 2020

Review for Dr. Frantzis

He is the bestttt doctor ever!

Megha Gupta Apr 13 2020

Review for Dr. Mohan

Caring, listens to your concerns, doesn't rush. GREAT surgeon also

Apr 07 2020

Review for Dr. Chokan

ROBERT CARPENTER Mar 29 2020

Review for Dr. Lapeyrolerie

Dr. Dang Is the best, she treats more than a patient

Faye Johnson Mar 23 2020

Review for Dr. Alagarsamy

I love how the doctor conduts her treatment plant and how sge is amazing with my children especially my special needs son.she is an amazing doctor with an extra amazing secretary.

Heather Mar 11 2020

Review for Dr. Mobasseri

very happy with the doctor and the staff

Bryan S. Mar 03 2020

Review for Dr. Kellis

Had cataracts with lens implants etc,, Excellent; care and results, I see better now than I did 40 years ago. Very pleasant staff in office and surgery center. I would trust him with my family.

michael cole Feb 29 2020

Review for Dr. Louis

Susan Taylor Feb 23 2020

Review for Dr. Louis

Typically the wait time in office is over 45 minutes. Looks like office schedule could use better management.

Feb 20 2020

Review for Dr. Kedia

Great office and staff. Very professional - very happy with my surgery - glad I did it and with Dr. Leedy!

Feb 07 2020

Review for Dr. Leedy

Barbara Calfee, JD Feb 06 2020

Review for Dr. Zivic

M&T C Feb 06 2020

Review for Dr. Blades

Dr. Singerman is a very rude and condescending man. I have had long standing relationships with almost every physician I have and have never been treated so rudely before. He talks over you and doesn't listen to your health concerns adequately. Very little value added from a visit here.

Feb 04 2020

Review for Dr. Singerman

Dr. Louis did an amazing job on removal of my cataracts. He was very kind as his staff was too. They were all exceptional!! You were made to feel very comfortable throughout the entire procedure.

Patricia A Miller Jan 17 2020

Review for Dr. Louis

Patty Magazzine Jan 13 2020

Review for Dr. Kyei

Helen Jan 10 2020

Review for Dr. Louis

Bryan W. Jan 04 2020

Review for Dr. Parran

My family and I have been going to Dr. Farr for many years. Dr. Farr and his staff have great bedside manner and most importantly, always provides us with great care to our teeth. I couldn’t recommend him enough!

Allison S. Dec 23 2019

Review for Dr. Farr

DR. WARDEGA IS MY DOCTOR FOR 6 YEARS. I TRUST HER WITH HER MEDICAL DECISIONS ABOUT MY HEALTH. SHE TAKES TIME TO EXPLAIN MY HEALTH ISSUES. SHE IS THE BEST DOCTOR I EVER HAD.

LIZ CHALASINSKI Dec 12 2019

Review for Dr. Hause-Wardega

Always willing to explain conditions to her patients. Very good bedside manners. The staff is kind as well.

Dec 11 2019

Review for Dr. Brown

My family have been patients of Dr. Farr for over 20 years. We stay because we know we can trust him and his work, which is superb. His office is welcoming and very accommodating.

J. Hugo Dec 04 2019

Review for Dr. Farr

Laetitia Agnew Dec 03 2019

Review for Dr. Wilde

KKopecky Nov 27 2019

Review for Dr. Stulberg

After an initial consultation, Dr Zahra order a heart monitor to be sent to my home. After a week there was no sign of the monitor. We called and were told that it hasn't been ordered. A week later we still don't have it. Heart is racing out of control and they do nothing

Nov 23 2019

Review for Dr. Zahra

Dr McLain is a highly skilled surgeon and has a great bedside manner. My back surgery was very successful and has reduced my level of pain. What a blessing. Thank you Dr McLain.

R. Gilliland Nov 16 2019

Review for Dr. McLain

Stacey Tharp Nov 06 2019

Review for Dr. Farr

David St.G Oct 30 2019

Review for Dr. Farr

Ed O'Malley Oct 25 2019

Review for Dr. Farr

The entire staff is so friendly and helpful. Dr. Farr corrected a mistake done by another dentist and his approach is less invasive and less coercive than a lot of other places I’ve been.

Caitlin T. Oct 22 2019

Review for Dr. Farr

Michele Oct 13 2019

Review for Dr. Leedy

Oct 10 2019

Review for Dr. Kyei

Alex Durbin Oct 09 2019

Review for Dr. McLain

Dr. Levy is wonderful!!!! I highly recommend him

Cathy Harbaugh Oct 08 2019

Review for Dr. Levy

Linda in Cuyahoga Falls, OH - Oct 02 2019

Review for Dr. Leedy

Very pleasant staff. Answered all my questions. Took time to listen. Very pleasant experience.

Oct 01 2019

Review for Dr. Zivic

Daphne Sep 13 2019

Review for Dr. Leedy

Dr Perse was great. Scheduling was easy. Didn’t wait too long in the room. Awesome

Aug 29 2019

Review for Dr. Perse

While surgery for myself is needed and knowing of my hesitation there has never been any pressure to talk me into having it

Bill W Aug 25 2019

Review for Dr. Anderson

Roy Suomi Aug 23 2019

Review for Dr. Blades

my husband has been going to him for years! He is knowledgeable and caring!

Aug 22 2019

Review for Dr. Raed

Anjela Williams Aug 21 2019

Review for Dr. Chokan

Dr Louis was fantastic! He took the time to discuss the procedure so that I was comfortable with everything. The staff also was very helpful. I would highly recommend Dr Louis.

Karen Schultz Aug 21 2019

Review for Dr. Louis

Sam Dervisevic Aug 15 2019

Review for Dr. Mohan

Marie Frimel in Maple Heights, OH - Aug 06 2019

Review for Dr. McLain

Lindsay Aug 03 2019

Review for Dr. Leedy

Steven A. Aug 01 2019

Review for Dr. McLain

Frank Palagyi Jul 28 2019

Review for Dr. McLain

Breast Augmentation Jul 24 2019

Review for Dr. Leedy

Doctor Farr is out of this world fantastic. I was very impressed. I would highly recommend him to all my friends and family . Actually I already did ??

Connie Parsons Jul 16 2019

Review for Dr. Farr

I was very impressed with Dr Kyei. I had Melanoma and she did an excellent job checking my body. She explained things to me that I never was told. She was very kind and made me feel comfortable.

JoAnn Santoiemmo in Cleveland - Jun 26 2019

Review for Dr. Kyei

Jessica Winter in Shaker Heights, OH - Jun 15 2019

Review for Dr. Leedy

Sandra in Hudson, OH - Jun 13 2019

Review for Dr. Shah

I recently became a new patient of Dr.Farrs and my first visit was a great experience. The staff is very efficient and welcoming. I left feeling very confident in choosing Rocky River Dental .

Rebecca Sheets in Lakewood , OH - Jun 11 2019

Review for Dr. Farr

Myeyesr4u2002@yahoo.com in Cleveland , OH - Jun 01 2019

Review for Dr. Keppler

May 21 2019

Review for Dr. Wilde

Great understanding of the issues and know before I told him my challenges. Sounds like he will be great to work with.

May 16 2019

Review for Dr. Friedhoff

Explanation of what he planned face to face in terms I could understand.

May 12 2019

Review for Dr. Huntley

Dr. is being indicted for prescribing narcotics.

May 07 2019

Review for Dr. Rakhit

Dr Keppler replaced my 2 nd of 2 hips. 3 months later I can play 8 round of golf in 10 days and feel good. Excellent care start to finish.

May 02 2019

Review for Dr. Keppler

Dr. Louis is a fantastic doctor. He basically saved my eyesight after getting a false diagnosis three times by my previous eye doctor who was rush, rush, rush. Dr. Louis seemed more interested in curing me than anything else. He is a kind thoughtful and great doctor.

Apr 28 2019

Review for Dr. Louis

Apr 22 2019

Review for Dr. Louis

Apr 19 2019

Review for Dr. Blades

He has zero communication skills. Zero bedside manners. He gets upset with questions about pretty much anything. Don’t expect to understand the results of any tests, because he won’t explain them. Just don’t see this guy!

Apr 19 2019

Review for Dr. Kedia

Both office and surgery. All staff and Dr. Louis professional, courteous, efficient, and pleasant. First-rate care and follow-up. Exemplary.

Apr 13 2019

Review for Dr. Louis

Apr 12 2019

Review for Dr. Reed

Dr. Blades is extremely warm and caring. She listens closely to what your concerns are, however her nurse Tracy needs an attitude adjustment, she’s very rude and acts as if she’s the doctor.

Apr 10 2019

Review for Dr. Blades

Apr 10 2019

Review for Dr. Louis

Location

Saint Vincent Charity Medical Center

2351 E 22nd St, Cleveland, OH 44115

Frequently Asked Questions

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