ProMedica Toledo Hospital

69%

Patients that would definitely recommend
1% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 50 Best Hospitals Award™ (2020, 2019, 2018)

Top 1% in the nation for providing the highest clinical quality year over year

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Cardiac Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2020, 2019)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

America’s 100 Best Hospitals for Joint Replacement Award™ (2020, 2019, 2018)

Superior clinical outcomes in knee and hip replacement

America’s 100 Best Hospitals for Pulmonary Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Coronary Intervention Award™ (2019)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Stroke Care Excellence Award™ (2019)

Superior clinical outcomes in the care and treatment of stroke

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2018)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

America’s 100 Best Hospitals for Stroke Care Award™ (2018)

Superior clinical outcomes in the care and treatment of stroke

Critical Care Excellence Award™ (2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Neurosciences Excellence Award™ (2018)

Superior clinical outcomes in stroke care and neurosurgery

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

3 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Bloodstream infection following surgery

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10
1% higher than the national average

69%

Would definitely recommend
1% lower than the national average

ProMedica Toledo Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

ProMedica Toledo Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

Krista Aug 01 2020

Review for Dr. Burnell

Very caring towards his patients! I was already seeing another dr from his group and he left so I got transferred to seeing him what a breath of fresh air he is on top of all my health problems and this is what a true dr should be! Thank you Dr Stephan??!!

Jul 31 2020

Review for Dr. Stephan

Mark Jul 31 2020

Review for Dr. Buck

Mark Polley Jul 30 2020

Review for Dr. Boutros

Kathy Meyer Jul 30 2020

Review for Dr. Stanek

Very attentive and knowledgeable but also very friendly and down to earth!

Jul 29 2020

Review for Dr. Reiner

every time we go it is a great experience. yesterday was no exception. thorough exam, explained what was we are watching, and in and out in 45 minutes. Highly recommend.

Alan Pelrman Jul 29 2020

Review for Dr. Albright

She is excellent. Great personality, funny, caring, very helpful. She definitely puts me at ease.

Sarah S Jul 26 2020

Review for Dr. Denny

Excellent and very thorough doctor.

Jennifer Wise Jul 24 2020

Review for Dr. Machanda

it was good visit every one was nice

Jul 23 2020

Review for Dr. Al-Sayed

Dr. Wharry was very down to earth and an absolute pleasure to work with. She listens, answers questions, and is not dismissive, which were key elements for me. Dr. Wharry and her staff renewed my faith in the medical community. I highly recommend her and her practice.

Laura from Haskins, OH Jul 23 2020

Review for Dr. Wharry

Love this doc! Office personnel are awesome! Would refer to everyone I know!

cindy enbody Jul 22 2020

Review for Dr. Foetisch

As a girl being nervous about seeing a guy doctor for issues, it was one of the best experiences I could've hoped for.

lynn Jul 21 2020

Review for Dr. Stephan

Jul 18 2020

Review for Dr. Boutros

great

Jul 16 2020

Review for Dr. Al-Sayed

I love my Doctors Office.

Jul 16 2020

Review for Dr. Al-Sayed

Dr warning got me in right away. He diagnosed my neck and throat cancer a Neuro, the doctor who read the ct scan,my family Dr. All missed the cancer. Within 10 minutes of looking at the ct scan Dr. Werning made the diagnosis and got me in for the biopsie the next day. No other ENT for me.

DW Jul 16 2020

Review for Dr. Werning

Douglas Ward Jul 16 2020

Review for Dr. Werning

good timing friendly very nice

mika wattley mother Jul 15 2020

Review for Dr. Al-Sayed

Brandon j Jul 14 2020

Review for Dr. Vogel

Great services by all.

Debbie Beard Jul 10 2020

Review for Dr. Albright

My husband had 3 surgeries with Dr. Buck over a four month span. By far, he was the best surgeon we have ever worked with. Highly recommend him!

Jul 10 2020

Review for Dr. Buck

great

chellcee Jul 09 2020

Review for Dr. Al-Sayed

Excellent doctor always answer my questions and concerns

Celeste E Jul 09 2020

Review for Dr. Litt

The visit went very well.

Shauntae Gipson Jul 06 2020

Review for Dr. Al-Sayed

My dad got bad Lamagna and all I’m saying is Dr. Klada is one of the best doctor in Toledo thank you,

Ks Jul 06 2020

Review for Dr. Klada

Dr. SPetka has been through this journey with my back and I would not have had it any other way. He does a great job, is compassionate, encouraging and really cares. To top it off Dee is such a pleasure each time I come in.

Jul 03 2020

Review for Dr. Spetka

Did a great job on my hip. Very good recovery. I thought he explained things very well and was very accurate with how recovery would go. I'm glad I chosed Dr. Feeling.

Berkey Jul 03 2020

Review for Dr. Gehling

I love Dr. Kanios! She’s very thoughtful and makes you feel comfortable. Listens to you and makes you feel heard! Such a wonderful lady I highly recommend her.

Jul 03 2020

Review for Dr. Kanios

She takes the time to listen to you. She's been amazing all these years.

Cicely Watkins Jul 02 2020

Review for Dr. Ford

Jul 01 2020

Review for Dr. Zakeri

I have been seeing Dr. Boutros for over 18 years for skin cancer screening. He takes a lot of time with my concerns and has this uncanny ability to remember just about every mole on my body, and I have a lot. His PA is also very knowledgeable and kind. I would highly recommend his practice.

Kimberly Hanson Jul 01 2020

Review for Dr. Boutros

Dr.Werning is one of the best doctors I’ve ever met. He’s very professional and gets things done that need to be handled and done! I definitely recommend him to anyone that needs a new ENT. He changed my life and I’ll always be grateful for him!

Kaytlynn Jun 27 2020

Review for Dr. Werning

I love her she is awesome

krishana mccall Jun 26 2020

Review for Dr. Al-Sayed

Staff very friendly. Nurse who I called a few times after surgery was super nice. Was literally pain free when I woke up!! Heard nothing but great things about Dr. Spetka and he lived up to them.

Jun 26 2020

Review for Dr. Spetka

Dr. Tank is very caring and does the job right!!

Chris Stanley Jun 26 2020

Review for Dr. Tank

Jun 25 2020

Review for Dr. Boutros

Such a kind and personable surgeon

Jun 24 2020

Review for Dr. Hall

Mike Jacobs Jun 23 2020

Review for Dr. Boutros

Dr Flanigan is super friendly and disarming. I was made to feel very comfortable and his reconstructive skills are amazing. Staff is great too.

S. Eberle Jun 23 2020

Review for Dr. Flanigan

Great

Jen Jun 19 2020

Review for Dr. Al-Sayed

my daughter had a good visit the dr made her feel comfortable as usual and she ease her mind about whats going on with her and i thank her for that

Jun 19 2020

Review for Dr. Al-Sayed

Debbie H. Jun 18 2020

Review for Dr. Boutros

The visit was awesome and helpful as usual. I am very thankful for a great doctor for mmy children.

Alisha Juniors Jun 18 2020

Review for Dr. Al-Sayed

Dana M. Horton Jun 18 2020

Review for Dr. Al-Sayed

Excellent care and treatment - would recommend Dr. Judge to anyone with foot or ankle issues.

Jun 17 2020

Review for Dr. Judge

Jun 17 2020

Review for Dr. Sferra

He was so kind to me and really was knowledgeable about the surgery that he did for me!

Jun 17 2020

Review for Dr. Al-Jubouri

everything is good

luisa vazquez Jun 16 2020

Review for Dr. Al-Sayed

Jun 16 2020

Review for Dr. Bernsdorff

I have seen Dr Boutros several times in the last 3+ years for simple rash to skin carcinoma removal. He and his staff are very professional, very thorough and take all the time you need to get your questions answered. He and his staff will make you very comfortable!!!

Barbara Fisher Jun 15 2020

Review for Dr. Boutros

Jun 14 2020

Review for Dr. Tank

Dr. McCormick has done two microdisctomy’s on me over the last thirty years. I am now considering a pedicle screw fixation and would not feel any more comfortable with any other surgeon.

Jun 14 2020

Review for Dr. McCormick

Very Good, never a long wait to be seen, but will always spend whatever time is necessary to discuss and treat any issues. Very attentive office staff, and a great doctor to patient relationship. Highly recommend this group!

Jun 13 2020

Review for Dr. Boutros

Fantastic staff and doctor!

Jun 12 2020

Review for Dr. Hoeflinger

Dr Bosio is a fine doctor and a surgeon. I recently had a hernia repair and a bowel resection. He was very caring and thorough during the surgery and talking to me about the procedures that his team did. I was very comfortable and confident with his great skills as a surgeon.

Rick Kopka Jun 11 2020

Review for Dr. Bosio

Jun 11 2020

Review for Dr. Burnell

It was a pleasant and friendly visit

Mahad Jun 10 2020

Review for Dr. Albright

He installed my fistula for kidney dialysis. He has been very friendly and informative about my situation. I definitely trust him. Always remembers my name and speaks to me even when I see him outside the office.

Linda Huss Jun 09 2020

Review for Dr. Abbas

My visit with Dr. Al-Sayed is always pleasant and thorough. She is a delight to have as a doctor.

Jun 09 2020

Review for Dr. Al-Sayed

Dr. Justus is finally the doctor I have been looking for. She and her staff are. Wet caring and very easy to talk to !!

Mrs. Ball Jun 09 2020

Review for Louise Justus

yes i would recommend her to anyone. she has been all five of my child doctors she is very nice doctors

LaNeva Williams Jun 08 2020

Review for Dr. Al-Sayed

Office is clean and professional, was seen in a timely manner.

Jun 06 2020

Review for Dr. Al-Sayed

Knox Jun 05 2020

Review for Dr. Gupta

Gastric Sleeve 3/28/18 What a Awesome Doctor very kind knowledgeable Very patience With you go over everything With you ..

Carmen Morgan Jun 04 2020

Review for Dr. McCullough

My experience with the practice and Dr. Aalsayd has always been wonderful. They're very efficient and helpful. I wouldn't choose any other practice.

Tasha Jones Jun 04 2020

Review for Dr. Al-Sayed

check up

danielle thornton Jun 04 2020

Review for Dr. Al-Sayed

What a great Dr., very empathetic and knowledgeable enthusiastic about treatment.

michael Jun 04 2020

Review for Noha Elnagar

I have been a patient of Dr. Boutros for many years. I have complete trust in him. He spends whatever time is necessary to explain what he finds and always asks my permission before he does any treatments. I highly recommend Dr. Boutros.

Bill R Jun 03 2020

Review for Dr. Boutros

They are always warm and friendly, I trust no one with my children’s health.

Sharina Brooks Jun 02 2020

Review for Dr. Al-Sayed

Dr. Al-Sayed has assisted in caring for my son even before she became his primary physician. She has always gone above and beyond for any concerns I’ve had concerning my son. She is an amazing physician and I would recommend her to any new parent!

Nichole Jun 02 2020

Review for Dr. Al-Sayed

IT WAS GOOD

SHIRLEY HOWARD Jun 02 2020

Review for Dr. Al-Sayed

it was a fine visit. my daughter is autistic and the staff was very helpful in that manner.

Jun 02 2020

Review for Dr. Al-Sayed

Jun 02 2020

Review for Dr. Safadi

MATTHEW OVERHULSE Jun 01 2020

Review for Dr. Rader

Dean Barley Jun 01 2020

Review for Dr. Assenmacher

Dr. Boutros was fast, friendly, and saved my life by removing multiple cancerous spots. Would highly recommend this family-friendly office as they take much more care and pay closer attention than some of the money hungry larger offices in town.

May 28 2020

Review for Dr. Boutros

Dont recommend

May 28 2020

Review for Dr. Muler

I haven't had great experiences at this office and neither has my family members. Issues of patients getting fired for coming back with the same issues they came in originally for. Honestly, wouldn't go back to this ob if someone paid me, just from the horror stories other patients have told me.

May 27 2020

Review for Dr. Apoian

From the first time I met with Dr. Bosio until my situation was fully remedied I always felt that I was receiving the best care possible. Dr. Bosio took care of a very difficult medical issue that I had and now I am feeling great. A great surgeon and very nice person.

Jeff Nistel May 23 2020

Review for Dr. Bosio

Tiffanie is absolutely amazing! She is upbeat, has a wonderful attitude, always has a smile on her face and is always very attentive to your health concerns. I referred both of my parents to her and they both love Tiffanie. I would highly recommend her.

Kristie Mason May 22 2020

Review for Tiffanie Henderson

Dr. Rhee made me feel so comfortable and listened to everything I had to say. 100% recommend her. She is a phenomenal doctor!

May 15 2020

Review for Dr. Rhee

Very friendly and knowledgeable. Very organized and well run office. Every one is so friendly.

Coco May 15 2020

Review for Dr. Albright

May 08 2020

Review for Dr. Vannuyen

Dr. Bosio was very thorough in explaining my procedure. What to expect and the recovery. He answered all my questions. I would highly reccomend him.

Ann May 07 2020

Review for Dr. Bosio

Great doc! Had a kidney stone in the covid crisis. I was scared. He put my mind at ease by surgically removing my stone while I was admitted. Have been pain free ever since. Would highly recommend!

May 05 2020

Review for Dr. Zafar

Dr Francis is the best doctor I've ever had. He truly listens. He is down to earth and has a great sense of humor. The thing I like best about Dr Francis is his specialty in sports medicine. This means he can usually take care of an ache or pain without the use of pain meds.

Barbara May 04 2020

Review for Dr. Francis

Christi Merrill-Lewis Apr 28 2020

Review for Dr. Bodine-Zeller

Dr. Burnell is a down to earth, tell it like it is, no messing around great doctor. He has gotten my health back to near normal.

Len Belcher Apr 26 2020

Review for Dr. Burnell

She the best dr that I have she does really good an don’t have to wait long to see her

Christina banks Apr 23 2020

Review for Dr. Marshall

Juliana Keech Apr 23 2020

Review for Dr. Bosio

Kathy Cim. Apr 22 2020

Review for Dr. Bosio

He did my vasectomy 5 yrs ago.but I have a question has anyone gotten a reversal done by Dr Boyle?? And after that did u become pregnant

Apr 22 2020

Review for Dr. Boyle

She is kind but firm. She listens and she follows what your feelings are.

KristaWarren Apr 22 2020

Review for Noha Elnagar

This is one of the kindest and most thorough specialists I have seen (I’ve seen many in my day unfortunately). Would highly recommend Dr. Zafar. My next priority is to make an appointment for my father to see him.

John S Apr 21 2020

Review for Dr. Zafar

Dr. Burnell was very good and helpful. He got straight to the point. I want a Dr. That is sure of himself. He never steered me wrong.

Apr 17 2020

Review for Dr. Burnell

Location

ProMedica Toledo Hospital

2142 N Cove Blvd, Toledo, OH 43606

Frequently Asked Questions

Where is ProMedica Toledo Hospital located?

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