ProMedica Memorial Hospital

56%

Patients that would definitely recommend
14% lower than the national average


Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
61%

Patients who gave a rating of 9 or 10
8% lower than the national average

56%

Would definitely recommend
14% lower than the national average

ProMedica Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%72%66%

ProMedica Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%45%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

Went for a doctors visit yesterday. She was very helpful and answered all my questions.

Melissa Knight Jul 15 2020

Review for Dr. Hohman

Dr. Bauer and his nurse have always been very helpful to me. He is very knowledgeable and willing to try different treatments to make my health condition better. But...I do think the main office could benefit from friendlier receptionists whom are greeting his patients.

Jun 30 2020

Review for Dr. Bauer

My son is always diagnosed with strep. Every single time. She yells at him & gets easily frustrated. Seems to just guess at what’s wrong with patients.

Jun 05 2020

Review for Shelly Lehmann

Explained labs and details well , professional and took time to listen to my concern. He shows great clinical skills and caring.

Krebs May 28 2020

Review for Dr. Haladay

Worst experience ever! Place is a joke if they give you something you may want a second opinion. He knew I was allergic to medications and yet still gave it to me. WILL NEVER Ruturn or refer 2h waits or longer. Staff was great

Bradley Caudill May 20 2020

Review for Dr. Williams

Caring, listened and helped me heal my injury.

Apr 12 2020

Review for Dr. Kale

The office runs like a well oiled machine. Staff and Dr Morrow are always kind, considerate, and caring.

Sharon D Apr 04 2020

Review for Dr. Morrow

Dr. Magsi is knowledgable and very thorough. I appreciate his willingness to explain information. He is very pleasant and I feel very confident in his judgment. I highly recommend Dr. Magsi as a physician.

Linda Mar 19 2020

Review for Dr. Magsi

Dr. Hot is fabulous. He listened and has helped me greatly with kids and husband.

Christine Mar 11 2020

Review for Dr. Hoy

Sees each patient personally\ no dishing off to midlevel\ excellent in all ways

Joe in Fremont, OH - Mar 01 2020

Review for Dr. Bondra

Amanda B Feb 29 2020

Review for Dr. Rashid

Terrible stuff, lost my blood work results 2 time, rude, the assistance always talks about how bad her day was and her personal life.... I'm currently looking for a new doctor

Feb 23 2020

Review for Judith Schuessler

Shelly always takes as much time with you as you need. She actually listens and you never feel rushed. She’s very easy to talk to and is very caring.

Feb 07 2020

Review for Shelly Lehmann

Did not recognize side effects of drugs he prescribed.

Jan 27 2020

Review for Dr. Garman

Dr. Linley is exactly what you would want in a healthcare provider. Knowledgeable, thorough, efficient, and friendly.

Jan 24 2020

Review for Dr. Linley

Heather Gerhart Jan 19 2020

Review for Dr. Waters

He knows he stuff delivered my daughter I had a C-section alittle tricky my daughter and I are healthy thanks to Dr Car??

Bryce Martinez Jan 10 2020

Review for Dr. Carr

May be able to handle a cold or the flu, but not concerned about mental health at all. Left the office feeling worse than I came in. Do not recommend.

Jan 06 2020

Review for Shelly Lehmann

Emily Romanowski Dec 18 2019

Review for Dr. Richards

Dr Sanallah was my doctor in 1992. In Royston Georgia. He was a life saver for me. I had multiple health issues and he was helpful in finding my health issues. My stove was broken and he purchase me a stove. I would love to tell himThanks.

Tracey Morgan Gibson Dec 05 2019

Review for Dr. Sanaullah

Dr Huddleston has got to be the best surgeon I've ever met!!! He listens, he helps in every way possible before just cutting you open and he explains everything!!!! More people need to learn from him!!!!!

Jennifer Dec 04 2019

Review for Dr. Huddleston

Ms. Castillo always takes time to listen and treat my symptoms. I really like having her as my nurse practitioner.

Oct 22 2019

Review for Valerie Castillo

Oct 09 2019

Review for Dr. Girvin

Incompetent. Had surgery years ago from him. He removed all of my stitches from 5 of my incisions too early and they all opened back up. Took months to heal and now they look disfigured.

Oct 02 2019

Review for Dr. Wiecek

Wouldn't go back for any reason. When he learned I was paying out of pocket and thus could not get the injections he was then very short, walked out when I still was asking questions.

Marie Sep 14 2019

Review for Dr. Hogan

Aug 27 2019

Review for Dr. Waters

Norwalk, OH - Aug 25 2019

Review for Dr. Vargas

Very nice and very informative. Staff was really nice too. Wait time wasn't bad.

Armando in Westerville, OH - Jun 28 2019

Review for Dr. Vargas

Really listened to my symptoms and addressed them well

Marblehead, OH - Jun 01 2019

Review for Dr. Sabbagh

Wonderful experience. Dr Fish listened to me and took all the time necessary for me to get all my questions answered.

Findlay - May 30 2019

Review for Dr. Fish

Dr. Elston is one of the best, most caring doctors I have ever known. She really listens and doesn't dismiss my problems.

Janis in Montpelier, OH - May 21 2019

Review for Dr. Elston

Dr. Tim is amazing! Very knowledgeable, answered all of my questions, Made me feel comfortable. Very down to earth and easy to talk to!

May 17 2019

Review for Dr. Adamowicz

Great don’t care so much for Sandusky front help but Love Dr Bauer & his nurses

May 15 2019

Review for Dr. Bauer

He and his staff treated me excellent. My vasectomy was uncomfortable for obvious reasons but that was it everything was easy peazy.

Toledo, OH - Apr 01 2019

Review for Dr. Schuster

Very easy to talk with. He easly arrives at the right treatment program.

Mar 11 2019

Review for Dr. Adamowicz

Wouldn't even look at my son. Told him I don't know why you are hurting and let him go. Now he is sitting in the hospital for the 3rd day trying to get rid of an infection that Dr Hogan could have found earlier IF HE WOULD HAVE JUST TAKEN THE TIME TO FIND OUT WHY MY CHILD WAS HURTING !

delphos, OH - Jan 14 2019

Review for Dr. Hogan

Very easy to talk to. He takes whatever time is needed to answer your questions. I highly recommend.

Don B in Fremont, OH - Dec 19 2018

Review for Dr. Schuster

Oak Harbor, OH - Dec 16 2018

Review for Dr. Rashid

Dr Sabbagh was amazing! He took his time with me and listened to my concerns. He knew exactly what was wrong and is working with me to get my thyroid issue fixed. There was no wait and his staff is very friendly.

Shawntee in Fremont, OH - Nov 27 2018

Review for Dr. Sabbagh

My parents and I all have been patients of Dr. DeFrance for decades. He is an excellent physician and truly cares about his patients. He takes time and explains things to us, and offers different options if there are issues. We hope he never retires!

Crystal C in Oak Harbor, OH - Nov 27 2018

Review for Dr. Defrance

God bless this man..... He is the best!

Joseph Poorman in FREMONT, OH - Nov 27 2018

Review for Dr. Peters

Dr. Comerota did a bypass on me in Ohio it done good for a year are longer. They have done rechecks on it and I have been told the blood flow has stoped now. Have been trying to get intouch with him for several months now. My name is Craig Roland Ilive in Rome Ga. my number is 706-409-3776

Craig Roland in Rome - Nov 24 2018

Review for Dr. Comerota

I've been gpimg to him for over 25 years. Never steered me wrong and very personal care.

Sue Y in Port Clinton, OH - Nov 13 2018

Review for Dr. Defrance

Wasn't sure if I would be comfortable with a male doc. He is great! Never felt awkward with him. Office is nice, staff are super. Can't believe I was nervous about seeing a guy gyno!!

Nov 03 2018

Review for Dr. Harrison

I have had an ongoing back problem for years. Dr Yoo properly diagnosed it and performed surgery. He told me exactly how that would go and i am FINALLY on the road to revovery. I no longer struggle to just walk.

Bill H in Oberlin, OH - Oct 06 2018

Review for Dr. Yoo

OH - Aug 06 2018

Review for Dr. Sabbagh

Gary G. in NORWALK, OH - Jul 04 2018

Review for Dr. Sabbagh

Very thorough and supportive, compassionate and straightforward. I feel blessed to have him as my doctor.

Anne H. in OH - Jul 03 2018

Review for Dr. Sabbagh

May 23 2018

Review for Dr. Schuster

Dr. Mullins is kind and very smart. She is a very good listener, she hears you and what you are saying. She asks good questions to make sure she has covered the bases and that the plan for you is proper. And she has zero attitude. I have no problem in recommending Dr. Mullins.

Steve Mar 26 2018

Review for Dr. Mullins

Megan Marie in Sandusky, Ohio - Mar 21 2018

Review for Valerie Castillo

Highly recommend Valerie J Castillo.My doctor retired and I called a lot of Doctors and they were not accepting new patients. So glad they didn't & I found Valerie she is great!

Vicki Ollom in Fremont, Ohio - Feb 16 2018

Review for Valerie Castillo

Dr Russell is amazing. He is a straight forward dr and knows what he is doing and what is best for your health.

John & Jan Pool in Upper Sandusky - Feb 10 2018

Review for Dr. Russell

Very personable and truly cares about your pain. Only complaint is the wait time in the office when seeing the PA- usually have to wait 30-45 minutes.

Jan 17 2018

Review for Dr. Hogan

Dec 27 2017

Review for Dr. Sabbagh

Dr. Hohman is personable and thorough during her visits. However, at times she does seem to be rushed and leans toward prescribing medications versus lifestyle choices in terms of treatment.

Denver, CO - Nov 29 2017

Review for Dr. Hohman

Gibsonburg, OH - Nov 29 2017

Review for Valerie Castillo

Dr. Phibbs saved my life. He continues to care about me as a patient and about me as a person. He is skilled. He is compassionate. He is kind.

Shirley in Defiance, OH - Nov 28 2017

Review for Dr. Phibbs

fremont ohio - Nov 20 2017

Review for Valerie Castillo

I have been going to Dr. Girvin for a few years now and I am incredibly happy. He listens to everything you have to say, he is excellent regarding preventative measures. I have had a lot of small issues over this time and he has addressed everyone. An excellent Doctor.

Clyde, Ohio - Nov 15 2017

Review for Dr. Girvin

port clinton, oh - Nov 14 2017

Review for Dr. Wiecek

I found the office and it's staff to be friendly and efficient. Dr. Davis was very professional and has good patient communication. I would recommend her highly.

Oak Harbor, OH - Nov 14 2017

Review for Dr. Davis

I loved seeing Valerie! She was very pleasant to talk to and I would highly recommend her. She answered any questions I had, all while making me feel important. Everyone in the office made me feel welcomed and Valerie really cared about my health and any concerns i had.

Gibsonburg, OH - Nov 11 2017

Review for Valerie Castillo

I cannot say enough about how kind and compassionate Dr. Narra is. He is an excellent physician and very professional, never makes you feel hurried, and listens to your concerns.

Livonia, MI - Oct 24 2017

Review for Dr. Narra

Oct 14 2017

Review for Dr. Schuster

Treated my mother for five years and helped keep her cancer at bay. However, when my mother passed this year, we received no condolences at all from Dr. Vijendra.

Bowling Green - Oct 09 2017

Review for Dr. Vijendra

sandusky, oh - Sep 25 2017

Review for Valerie Castillo

Medina, OH - Aug 20 2017

Review for Dr. Yoo

Dr. Carone was kind, compassionate, understanding and very knowledgeable as she took care of me during an emergency room visit.

Temperance, MI - Aug 08 2017

Review for Dr. Carone

Cindy in Monroeville, OH - Jul 28 2017

Review for Dr. Yoo

Dr. Benedict doesn't have a bedside manner! Doesn't listen to his patients or give them a chance to talk! He tried to take me off a seizure med and it could lead to more bigger seizures and in depression while I am pregnant!

Jul 19 2017

Review for Dr. Benedict

All I can say is that she is amazing!!!

Steve Monticue in Fremont, OH - Jul 18 2017

Review for Dr. Bower

The most rude Dr I have ever met!

Fremont, OH - Jul 18 2017

Review for Dr. Randall

Tim Gocke in Fremont, OH - Jul 05 2017

Review for Dr. Diller

This M.D. treated me with great respect,patience and concern. He is highly sensible and knowledgeable about all of my medical conditions....wonderful physician!

Bennie Y. in Grand Rapids,Mi - Jun 30 2017

Review for Dr. Sanaullah

A great doctor, always cheerful, smiling and supurb bedside manner.

Celina, OH - Jun 29 2017

Review for Dr. Hogan

i thought Dr. Boo was very personable, treated me with caring respect. Especially, for the first visit. I thought he would want to do surgery, however, that was not the case, and I felt very relieved and hope to have the needed MRI and get some relief for the pain with physical therapy .

AnnaHammer in Fremont, OH - May 26 2017

Review for Dr. Yoo

Dr. Phibbs saved my life. He is the reason I am here today. I recommend him without reservation.

Jackie Haskins in Toledo, OH - May 16 2017

Review for Dr. Phibbs

Connie Fravel in Port Clinton, Oh - Apr 27 2017

Review for Dr. Issa

Westerville, OH - Apr 24 2017

Review for Dr. Girvin

He takes his time with you.

Dayton, OH - Apr 20 2017

Review for Dr. Randall

Dr. Linley is an awesome eye doctor. He is friendly kind and very helpful. If you have a problem with your eyes he explains everything. He will answer all of your questions. He always welcomes you with a smile. In my life i have seen many eye doctor, but he is by far, the best...

Linda Bury in Sylvania, OH - Apr 14 2017

Review for Dr. Linley

Cut to the chase and listens to you gives you straight answers . He wants to make sure that you understand everything.

Frank E. Thomas in Toledo, OH - Apr 12 2017

Review for Dr. Richards

Doesn't even deserve one star, admitted me and my wife as patients, she had one appointment with him, and when I went for my appointment, I was told that we had been discharged, and he wasn't going to have us as patients

Trenton, MI - Apr 09 2017

Review for Dr. Naderer

I thank Dr. Garth Phibbs. I am here today because of him. He saved my life. With his wisdom I'm 16 years Ovarian Cancer free. His staff was amazing. He has one of the best bedside manner's I have experienced. He was welcoming, reassuring. I was young and scared he took that fear away from me.

Kristen in Temperance, Mi - Apr 03 2017

Review for Dr. Phibbs

One of the BEST and KNOWLEDGEABLE neurologists I have worked with.

Thomas A. Young in Milan, OH - Apr 01 2017

Review for Dr. Bauer

Fremont, OH - Mar 31 2017

Review for Dr. Wonderly

L Morris in Toledo, OH - Mar 30 2017

Review for Dr. Ilo

He works with you. He listens to and respects your ideas.

Hank Cetola in Adrian, MI - Mar 27 2017

Review for Matt Hall

Stosh in Toledo, OH - Mar 25 2017

Review for Dr. Letcher

For the first time I have hope. I've finally found someone who is listening to me about my pain and symptoms. Dr. Bauer is obviously a caring and supremely intelligent doctor. He ordered many tests and xrays and I'm convinced he will be able to help me.

Cygnet - Mar 24 2017

Review for Dr. Bauer

Dr Brian Dolsey is an excellent cardiologist. He listens to my concerns, and gives well thought out answers. His medical advice is easy to understand. He does a great job of tailoring a medical plan to fit my needs.

Toledo, OH - Mar 13 2017

Review for Dr. Dolsey

I would not recommend this doctor !! Very unprofessional and I have never been made to feel so terrible by a doctor in my life. I was told that "He doesn't think I had RA." If he was unsure then why were NO tests run. Extremely dissatisfied.

Sandusky, OH - Mar 09 2017

Review for Dr. Haladay

Rita Gillen in Swanton, Ohio - Mar 06 2017

Review for Dr. Russell

Harry Reems in Toledo, OH - Feb 15 2017

Review for Dr. Fayad

Jackie in Sylvania, OH - Feb 10 2017

Review for Dr. Xia

Location

ProMedica Memorial Hospital

715 S Taft Ave, Fremont, OH 43420

Frequently Asked Questions

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