Mount Carmel St. Anns

74%

Patients that would definitely recommend
4% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Critical Care Excellence Award™ (2020)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Pulmonary Care Excellence Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Cardiac Care Award™ (2019, 2018)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Critical Care Award™ (2019, 2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2019, 2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for Pulmonary Care Award™ (2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

General Surgery Excellence Award™ (2019, 2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Coronary Intervention Excellence Award™ (2018)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Accidental cut, puncture, perforation or hemorrhage during medical care

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

74%

Would definitely recommend
4% higher than the national average

Mount Carmel St. Anns

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

Mount Carmel St. Anns

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%73%

Providers

Provider Reviews

Alyssa H. Jul 31 2020

Review for Dr. Jones

I love the personal care that I received from my doctor and the staff as well they are outstanding in patient care.

Geri D???? Jul 31 2020

Review for Dr. Briones

Dr B is the best doctor I have ever had , he see’s myself and my husband for over 24 years ! He listens and gives his time to explain , I have found any referral he makes , the specialist has the same bed side manner !

Jstanutz Jul 30 2020

Review for Dr. Buchanan

He takes the time to connect with us, and I felt that our session was very thorough. I never felt rushed.

Jill Podolan Jul 29 2020

Review for Dr. Houts

susan e wisneski Jul 29 2020

Review for Dr. Amico

Patrick Brown Jul 28 2020

Review for Dr. Shehadi

Dr. Patel saved my 25 yr old son's life!! He explained everything to us, always answered our questions, was extremely caring and compassionate! I trust him 100% and am forever grateful to him!!!

Donna Jarrell Jul 27 2020

Review for Dr. Patel

Been an existing so Dr Hughes us well. She is always on top of everything.

Jul 27 2020

Review for Dr. Hughes

Jul 25 2020

Review for Dr. Kesari

Jul 24 2020

Review for Dr. McInerney

Thankful Jul 23 2020

Review for Dr. Anderson

Anita C Jul 23 2020

Review for Dr. Zarraby

Shari Toth Jul 21 2020

Review for Dr. Hirsch

Awesome

Jul 19 2020

Review for Dr. Stock

Dr. Gossard is great. Her attention to your health care is second to no one. She discusses previous appointment concerns. Offers constructive comments in a positive manner. She is attentive and an active partner in your health and well-being.

Jul 18 2020

Review for Dr. Gossard

Kind, caring and knowledgeable. Couldn’t ask for a better PCP.

Jul 17 2020

Review for Dr. Gossard

Dr Westerheide did a thorough exam and explained his findings in terms that I understood. He explained his treatment recommendations in detail. He performed two injections on my shoulder with minimal discomfort.

Jul 17 2020

Review for Dr. Westerheide

Dr. Wilson is a compassionate and knowledgeable physician. He always has time to answer concerns and never seems to be watching the clock. Have seen him for over 30 years.

Richard Bunner Jul 15 2020

Review for Dr. Wilson

Dr Crisp is exceptional. Not only is she caring and easy to talk to but seems to have an innate sense of my condition even when I haven’t noticed anything wrong.

Suzanne Borchers Jul 15 2020

Review for Dr. Crisp

Jul 14 2020

Review for Dr. Somasundaram

Katy B Jul 13 2020

Review for Dr. Bernacki

Best OB I've ever seen!

Jenn Jul 13 2020

Review for Dr. Jackson

Best podiatrist in town!

Michael Freyer Jul 10 2020

Review for Dr. Abshier

I would certainly recommend Dr. Fosselman. He is very thorough and he demonstrates really caring about his patients well-being and overall health.

M.C. Jul 10 2020

Review for Dr. Fosselman

Megan, Grove City Jul 10 2020

Review for Dr. Jones

I've been a patient of Dr Mike Waluzak for 30 years, having had the good fortune to meet him soon after we moved to OH. We have done well with all of COPC services and would recommend them to anyone. Very good care from caring people.

Elliott Hannum Jul 10 2020

Review for Dr. Waluzak

I have been a patient with Dr. McKee for years. She has always been very professional, listens to you and asks questions to help her with the best treatment possible. She is proactive in medical issues and offers additional ways to help. I would highly recommend her for all your needs.

Mary Munley Jul 09 2020

Review for Dr. McKee

Patricia Bevan Jul 09 2020

Review for Dr. Gossard

Dr Amico is very an exceptional Doctor. She is both knowledgeable and caring.

Jul 08 2020

Review for Dr. Amico

Wonderful as always! Dr. Kesari is very kind and compassionate. I look forward to my appointments with her. She is very knowledgeable and offers a wide variety of treatment options. I highly recommend her. I see her for Lupus.

Jill Cooley Jul 08 2020

Review for Dr. Kesari

Excellent

Jul 08 2020

Review for Dr. Richard

Totally gives her patience her full attention. Listens to everything you have to say.

Intravia Linda Jul 07 2020

Review for Dr. Tsalikova

Dr. Kesari is very personal, listens well and addresses all concerns.

Jul 07 2020

Review for Dr. Kesari

Very good, kind, and caring. Takes time with his patients and truly has their best interests at heart.

Jul 07 2020

Review for Dr. Jacko

He took care of a health issue that I had for 20+ years.

KathyKnipp Jul 07 2020

Review for Dr. Miller

Dr Houts did a fantastic job making us and our newborn comfortable. Explained things clearly with limited wait time to be seen, and got back to us within set timeframes. Scheduling was easy as well.

Jul 06 2020

Review for Dr. Houts

Very good always enjoy seeing Dr Jacko

Lorraine Wake Jul 05 2020

Review for Dr. Jacko

Dr Giannetto is always pleasant and very caring. I trust her completely with my health care always asking the right question and takes her time, never rushing your appointment. She doesn’t miss a thing.

Philip Holdren Jul 04 2020

Review for Dr. Giannetto

She is warm and attentive to my medical needs and symptoms. Good listener.

Jul 03 2020

Review for Dr. Tsalikova

I was surprised by what a good listener Dr. McClung was. He asked good questions and really heard my responses. We talked and I think I will schedule surgery with him soon. Wait times weren’t very long.

Lady B Jul 02 2020

Review for Dr. McClung

Very experienced, friendly, and caring physician/staff. Excellent outcome from my daughters tonsillectomy. Would highly recommend Dr. Hirsch without reservation.

Ed and lauren Jul 02 2020

Review for Dr. Hirsch

Dr. Gossard is outstanding. She is the best Dr. I’ve ever known and a true professional. Her passion and enthusiasm for the care of her patients is evident in every interaction.

Jul 02 2020

Review for Dr. Gossard

Dr crisp is awesome So happy with her bedside manner . Always there when I need her

mary Ann Jul 01 2020

Review for Dr. Crisp

Dr. Richard is kind and caring. A great listener always willing to answer all your questions.

Dortha Ruth Brown Jul 01 2020

Review for Dr. Richard

He was very patient and thorough during my visits. He listened and asked as many questions as needed to determine his treatment recommendations.

Cathy Jul 01 2020

Review for Dr. Woods

She was amazing. For 3 years I have been seeing a variety of doctors to figure out what is wrong with my feet. Dr. K. Identified a diagnosis and I am beginning a new treatment.

Jane H Jul 01 2020

Review for Dr. Kesari

Great

Francis Gardner Jun 30 2020

Review for Dr. Kesari

Absolutely excellent! This was my first ever WebEx doctor appointment and it went extremely smoothly and he was exactly on time. The nurse called me in advance to ask the typical questions that would be present during an office visit and then I went live with Dr. Richard. Very easy!

Chris J Jun 30 2020

Review for Dr. Richard

A. Corns Jun 30 2020

Review for Dr. Kovack

Jun 29 2020

Review for Dr. Hirsch

Emily Remillard Jun 29 2020

Review for Dr. Tobin

To continue: she is very caring and listens to what I have to say. She is awesome.

Margie Hunter Jun 27 2020

Review for Dr. Kesari

Dennis Dawes Jun 26 2020

Review for Dr. Paes

Dr Taddeo is always patient and listens to my concerns.

LeAnn M. Jun 26 2020

Review for Dr. Taddeo

Professional, helpful, caring, and he wants to make sure you are very happy and satisfied with his setvices.

Jun 25 2020

Review for Dr. Powell

I have been a patient of Dr. Ann’s for years. She is very kind and compassionate and really helped me a lot during my recent visit.

M. Radford Jun 25 2020

Review for Dr. Calland

?????? ??????? ???? ?????????. ????????????, ????????? ???????????? ?????? ????. ??????????? ? ????????.

Jun 24 2020

Review for Dr. Tsalikova

Dr. Powell is the BEST! I had cosmetic work done and couldn’t be happier. I am very pleased with the results.

Sara Wright Jun 20 2020

Review for Dr. Powell

I had laser hair removal and the whole process was very easy and the results were great

Jun 20 2020

Review for Dr. Powell

Went for just a checkup to renew my meds, but I had a very pleasant experience. Dr Saul's seemed very kind and informative, I will be returning.

Jon Kruger Jun 20 2020

Review for Dr. Sauls

He’s the best!!

Angie Doles Jun 18 2020

Review for Dr. Westerheide

Dr. Crisp is friendly, prompt and reliable. She is available when I need her.

Jun 17 2020

Review for Dr. Crisp

Min. Duane A. Landrum Jun 17 2020

Review for Dr. Burkhart III

Went for a routine checkup and ended up in the ER. He even called the hospital with additional info and requests.

Joseph Tabor Jun 17 2020

Review for Dr. Jacko

She was able to see me without a wait. She always spends time to explain and answer questions. I appreciate that she reads your file and test results so that she can ask the right questions.

Sandy Jun 16 2020

Review for Dr. Tsalikova

Dr Powell has treated my whole family! He's hardworking and I appreciated him adjusting his schedule to get my sons ear tubes done.

Ashley W Jun 16 2020

Review for Dr. Powell

John Swanson Jun 16 2020

Review for Dr. Hoffman

Lionel Hanlin Jun 15 2020

Review for Dr. Wilmer

Theresa N. Jun 14 2020

Review for Dr. Kovack

Dr. Kesari provided excellent information and treatment for pain management and recovery from an arthritic Knee flare up. She is extremely personable and knowledgeable in her field. I would recommend highly to anyone needing this kind of consultation.

Carol Ann Ankrom Jun 14 2020

Review for Dr. Kesari

Maureen Ross Jun 12 2020

Review for Dr. Wilson

Kelly Montgomery Jun 11 2020

Review for Dr. Bright

Jun 10 2020

Review for Dr. Patel

I appreciated Dr Powells approach, he offered a plan A and a plan B treatment for my chronic sinus infections. I felt comfortable and confident after our conversation.

Beth W Jun 10 2020

Review for Dr. Powell

Direct to the point friendly & helpful.

Carolyn Bratton Jun 05 2020

Review for Dr. Barnhart

I’ve seen Dr Hughes for over 20 years. She is timely and thorough.

Theresa Many Jun 04 2020

Review for Dr. Hughes

I consider Dr. Baker a friend in addition to bring an excellent cardiologist. He explains things in a manner that is easy to comprehend and seems to recall my health history without even consulting his notes.

Steve Blackledge Jun 03 2020

Review for Dr. Baker

Mary Jun 02 2020

Review for Dr. Richard

She is wonderful!

luz Jun 02 2020

Review for Dr. Chan

Denise Furtick May 31 2020

Review for Dr. Hirsch

Very personable and listened attentively to every concern.

May 31 2020

Review for Dr. Hughes

May 30 2020

Review for Dr. Rangi

Prompt, courteous, informative

May 30 2020

Review for Dr. Richard

As always, Dr. Crisp listened to my concerns and questions before conducting her exam. I appreciate her willingness to listen and problem solve with me as we discuss my health concerns. She is always pleasant and respectful.

Ellen Frasca May 30 2020

Review for Dr. Crisp

What a bozo! You would get better care from your local vet.

Lori May 27 2020

Review for Dr. Ozbolt

Was referred to Dr Rhol from my pain specialist. Dr Rhol is very pleasant and very good sense of humor. Makes you feel at ease and helps relieve any stress and fears. Easy to talk with and does not rush through anything. He showed he is a team player. If i could give more than 5 stars i would..

May 27 2020

Review for Dr. Rohl

May 27 2020

Review for Dr. Chen

So pleased with Dr. Olejko. Both my teens had their wisdom teeth out in the space of a week and everything went smoothly. Great staff and a reasonable price too.

May 26 2020

Review for Dr. Olejko

My family has had the honor of having Dr.Buchanan care for our family for 30 years. He has been nothing short of an amazingly loving, compassionate, caring, and above all ultimate professional. Very thorough and methodical. He goes above and beyond. Would highly recommend him to anyone.

Loni Burnip May 22 2020

Review for Dr. Buchanan

Great visit. Good rapport, easy to talk to, and very professional.

May 21 2020

Review for Dr. Buechel

Dr.Spies reset my nose after a nasty fall. Both in the office and in the surgery center, he was kind, compassionate, and professional. He and his staff were helpful at answering any questions and keeping me comfortable. Thank you Dr Spies!!!

Stephanie P May 21 2020

Review for Dr. Spiess

Dr. McKee is extremely smart and kind. I would highly recommend her to anyone.

Lawnie May 20 2020

Review for Dr. McKee

Dr Richard's has been my primary care doctor for over 5 yrs. I never feel rushed in an appt, he takes time to listen to me. You can tell he cares about his patients. I think he is a great doctor and I would highly recommend him.

Barb H May 20 2020

Review for Dr. Richard

I was seen for BWC second opinion right shoulder surgery. He made me comfortable and confident he could help me, and he did!!!

Denny Woods May 19 2020

Review for Dr. Kovack

Caroline May 18 2020

Review for Dr. Kesari

Very professional, knowledgeable doctor. His assistant Karen is very personal, friendly, help any way she can. Also knowledgeable.

May 16 2020

Review for Dr. Ward

Location

Mount Carmel St. Anns

500 S Cleveland Ave, Westerville, OH 43081

Frequently Asked Questions

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