Mercy Regional Medical Center

64%

Patients that would definitely recommend
6% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Vascular Surgery Excellence Award™ (2020)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

America’s 100 Best Hospitals for Spine Surgery Award™ (2019, 2018)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Accidental cut, puncture, perforation or hemorrhage during medical care

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
67%

Patients who gave a rating of 9 or 10
2% lower than the national average

64%

Would definitely recommend
6% lower than the national average

Mercy Regional Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Mercy Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

Tim Stevens Jul 01 2020

Review for Dr. Novak

Donald Jackson Jun 26 2020

Review for Dr. Rice

Visit went very good. as normal staff and doctor David MILLER very pleasant.

Richard Spahr Jun 23 2020

Review for Dr. Miller

Dr.Mensah understood my PTSD and my ADHD. He was compassionate and professional.

Lisa Malbasa Jun 22 2020

Review for Dr. Arthur-Mensah

He is the most kind, compassionate, caring oncologist any patient can find. Dr. Haddad goes out of his way to make sure patients are taken care of in the best way and tries to make sure he optimizes treatment for each individual patient. I am fortunate to be a patient of Dr. Haddad.

Ghassan Ashkar Jun 21 2020

Review for Dr. Haddad

Great. Always jokes around, very down to earth and understanding.

Jun 16 2020

Review for Dr. Mendoza

Dr. Tabbaa is without a doubt the best community-based GI in Northeast Ohio. His NP Gabriella is also very knowledgeable and caring. I’ve recommended family and friends to Dr. Tabbaa as well.

JBF Jun 13 2020

Review for Dr. Tabbaa

She’s very east to talk to and is amazing.

Jun 04 2020

Review for Dr. Kovach

She is very compassions, attention, and kind. My favorite doctor.

Jun 04 2020

Review for Dr. Kovach

Very thorough regarding my questions

Jun 04 2020

Review for Dr. Kovach

I love her. She’s absolutely amazing. Would recommend 100%.

Jun 04 2020

Review for Dr. Kovach

She’s absolutely fantastic.

Jun 03 2020

Review for Dr. Kovach

Good doctor

Jun 03 2020

Review for Dr. Kovach

Amazing doctor.

Jun 03 2020

Review for Dr. Kovach

very friendly, knowledgeable, and not judgmental like so many doctors today he also takes his time and listens to what you have to say and answers aby questions you have

Patricia Holt May 19 2020

Review for Dr. McKinley

I’ve been seeing Dr. Mahajan for about 3 years in total and he’s always respected me, listened to me and has been there for me especially his receptionist Paula. I cherish his office and for the comfort they’ve brought me and my life.

Ashlee Pfarner May 19 2020

Review for Dr. Mahajan

Couldn’t diagnose a dingbat if it flew into her face.

Suffering at the hands of Dr Davis Luarde May 13 2020

Review for Dr. Davis

Dr. Peskin has been my OB/Gyn since 2014. My favorite Dr. ever. He delivered my twins by cesarean then my last baby by cesarean as well. I wouldn't trust anyone but him. He's soft spoken, mellow, patient & funny. He takes the time to listen and I would recommend him to any female.

May 08 2020

Review for Dr. Peskin

I have never met a doctor who cares more than Dr. Wendschuh. He is experienced, caring, and easy to talk to.

SB Apr 30 2020

Review for Dr. Wendschuh

Bad... Unthinkable!!!. Did a faulty surgery and hid it from me. Now I have more issues that are far more serious than the original. Stanfield... you're dishonestly is having such an effect on me. You need to really think about that. You should be ashamed of yourself.

Apr 30 2020

Review for Dr. Stanfield

Apr 27 2020

Review for Dr. Hulyalkar

Dr. Cajigas is the best! He's been my PCP for quite a while now & there's no one else I'd rather have as my doc. He's thorough, explains things in an easy manner, & is a great listener/advisor. Highly recommended.

Apr 16 2020

Review for Dr. Cajigas

Valerie K. Apr 14 2020

Review for Dr. Popa

Gary Vinicky Apr 13 2020

Review for Dr. Berkowitz

Apr 10 2020

Review for Dr. Pande

Terrible

lexxie Mar 30 2020

Review for Dr. Haxhiu-Erhardt

He explained a lot of things to me

Michael Mccall Mar 25 2020

Review for Dr. Hazen

Dr.Sidloski is a great Doctor he took care of my mom about 12 years ago until she pass and I recommend him to anyone may God always bless him,,

Mar 18 2020

Review for Dr. Sidloski

I couldn't have had a better doctor! He listened to me, came to the ER to see me, did what I wanted Everytime!!! He explains things in ways anyone could understand. I would recommend over and over again. This was the one of the hardest times in my life but he made it so much easier!!!

Ariana Mar 12 2020

Review for Dr. Haas

I absolutely love her. She treats my mother with care, dignity, and respect. She makes you feel very comfortable and confident in her findings. What a gem!

Diane Mar 12 2020

Review for Dr. Jurek

Chris K. Mar 04 2020

Review for Dr. Berkowitz

One hour late ... staff comment you know you are at a professional Dr. office .. He was a little confused had to tell him why I was there. Not going back

Mar 04 2020

Review for Dr. Blair

If I could give her a zero I would. The information given to her verses the notes she documents do NOT match up. Plus she has ZERO people skills and is VERY rudeeeeeeeeeeeeeeeeee!

DISSATISFIED Feb 27 2020

Review for Dr. Armstrong

Long term patient highly recommend this practice

Feb 25 2020

Review for Dr. Tabbaa

I have been with Dr. Stamatis for over 20 years. She is a very caring and thoughtful person She will find out what your situation or ailment may be, and get you the help needed. I am proud to have her as my primary physician. I trust her and consider her my friend.

Feb 22 2020

Review for Dr. Stamatis

Dr Mookerjee has helped me so much with my whole way of living I have rheumatoid arthritis and am extremely overweight she has given me the incentive to lose weight and am doing great with that. I am living more of a life now than I ever was I recomend her very smart Lady.

Jamie Casey Feb 21 2020

Review for Dr. Mookerjee

I cannot say enough about Dr. Pendergast. He is just fantastic. As an airline pilot, my career was in his hands. WOW! Did he save my bacon!

TK Feb 18 2020

Review for Dr. Pendergast

Feb 18 2020

Review for Dr. Hulyalkar

Deborah Jones Feb 12 2020

Review for Dr. Mehta

Office is inefficient and Kara is not available in any meaningful way, 30 days for an appointment when your afib returns is not reasonable and the option of seeing her nurse practitioner is a no go. Moved on to the clinic and glad I did she missed the flutter doing my ablation

Tom Feb 12 2020

Review for Dr. Quan

Feb 11 2020

Review for Dr. Zanotti

I WORKED IN THE EMERGENCY DEPARTMENT AND FOUND DR RINGEL TO BE PROFESSIONAL YET PERSONABLE TO THE PATIENTS. EXCELLENT PLASTICS WORK...ONE OF THE BEST i HAVE SEEN.

Feb 04 2020

Review for Dr. Ringel

Jayne Fisher Feb 02 2020

Review for Dr. Popa

Dr. Calabrese is amazing! She is so kind, compassionate, and completely thorough each and every visit. Since she went with University from Mercy, they no longer accept my insurance. I pay cash to see her still. Even without insurance, I would never trust anyone else.

Gianni Dimacchia Jan 31 2020

Review for Dr. Calabrese

Lorene Schmelter Jan 29 2020

Review for Dr. Miller

I absolutely love Dr Butrey! He does have long wait times, but if you're wanting someone who cares and listens to your concerns he's the one to go to. I myself go and after 3 years, my husband, sons(5&1) go to him. And my daughter will be as well.

Brandi Jan 25 2020

Review for Dr. Butrey

Dr. Carandang is a great listener and very thorough. Her staff are amazing and would recommend her.

Jan 24 2020

Review for Dr. Carandang

Charlotte Sambunjak Jan 21 2020

Review for Dr. Yates

Jan 20 2020

Review for Dr. Marsh

We felt Dr. Sidloski was a very caring, knowledgeable oncologist that was down to earth and able to relieve any anxiety associated with my husbands condition. We would highly recommend him.

Patricia H. Todd Jan 19 2020

Review for Dr. Sidloski

He was very knowledgeable and listened. Good bedside manner. He took care of me in the hospital after a emergency situation

Jan 17 2020

Review for Dr. Makadia

Penny Maroldo Jan 16 2020

Review for Dr. Hazen

Jan 13 2020

Review for Dr. Calabrese

Dr. Bonnie Stamatis is still the number one doctor to visit! From her hospitality and friendliness to your health concerns.... she's on top of it! I recommend her to all of my family and friends. It's soo hard to find an "old school" physician these days, she's the one! #SatisfiedPatient! ??

Marie A Oliver-Williams Jan 13 2020

Review for Dr. Stamatis

Dr Rice is straight forward and thorough, and very accommodating. She refers to specialists without hesitation when needed.

Jan 11 2020

Review for Dr. Rice

He is a very talented doctor. Took very good care of my husband.

Jan 09 2020

Review for Dr. Diaz

I have been going to Dr. Butrey for years and have always been so happy with his knowledge and care.

Becky Jan 05 2020

Review for Dr. Butrey

Jan 02 2020

Review for Dr. Paige

Excellent results for removal of my cataracts and placement of LAL lenses. Dr. Wiley and his staff are very professional and helpful. Thank you!

CindyK Dec 23 2019

Review for Dr. Wiley

She took excellent care of me. Is very caring and explained the procedure and put me at ease.

Lisa in Monroeville, OH - Dec 11 2019

Review for Dr. Quan

very pleasant people

Dec 10 2019

Review for Dr. Wiley

Thank you Dr. Wiley and everyone at the surgery center. WOW great results in my right eye' I am looking foreword to my second upcoming surgery. Thank you again. Bob Olsey

Dec 09 2019

Review for Dr. Wiley

Dr Kumar is a delight! Very personable and listens to your ailments! Procedure room, Dr Kumar and team are very relaxing, calming and spot on. Yet they keep a very energetic sense of humor that keeps your mind off the procedure. Podiatrist, Dr Gerhard is also a great part of the team.

Suzanne Dec 06 2019

Review for Dr. Kumar

Great staff support, very smooth and professional procedure.

Frank Zelasko Dec 06 2019

Review for Dr. Wiley

Dr. Wiley is the best.

Dec 05 2019

Review for Dr. Wiley

Great doctor! Great results! Getting next eye done soon!

GDM777 Dec 01 2019

Review for Dr. Wiley

Wonderful

Nov 27 2019

Review for Dr. Mohan

He wasn't available for the follow ups and my grandson has a horrible ribbon like scar about 8" in length.

Nov 23 2019

Review for Dr. Krebs

Nov 23 2019

Review for Dr. Wiley

Nov 21 2019

Review for Dr. Wiley

Kathleen Repko Nov 21 2019

Review for Dr. Wiley

Everyone was so friendly and kind. I am well pleased.

Lorna B. Nov 20 2019

Review for Dr. Wiley

As usual wit a good DR he is busy and runs behind scheule

Nov 20 2019

Review for Dr. Wiley

Nov 19 2019

Review for Dr. Saravanan

Bridget Riley Nov 17 2019

Review for Dr. Saravanan

Horrible, waited over an hour, my visit was to renew a prescription. The office staff and nurse who checked me were wonderful, I believe her name was Sue or Susan.

Nov 17 2019

Review for Dr. Mendoza

Waited over an hour for him. Spends no time getting to know his patients.

Nov 16 2019

Review for Dr. Mendoza

Dr. Wiley has a busy practice. All really good doctors do. You will spend some time in the waiting room but it’s worth it. You don’t want anyone else messing with your eyes!!!

Viia Beechler Nov 12 2019

Review for Dr. Wiley

Everyone was very professional and caring. Any questions or concerns that I had were answered by the doctor or nurses. Overall, I would say it was a very good experience.

Henry Wheeler Nov 11 2019

Review for Dr. Wiley

Dr. Ali Jahan provided excellent critical care for my nephew in the SICU. My family and I are truly grateful.

Nov 11 2019

Review for Dr. Jahan

Great Provider!!!!!!!

Nov 08 2019

Review for Dr. Engstrom

Everyone was very kind and professional. The procedure is quick and the staff is very organized. I liked receiving the informative packet before my first appointment.

Mary Coletta Nov 07 2019

Review for Dr. Wiley

Very professional and I felt I was in good hands

John Perdion Nov 07 2019

Review for Dr. Wiley

Nov 07 2019

Review for Dr. Wiley

I have happily followed Dr. Ware for several years. She is currently affiliated with NOMS HEALTHCARE, 6055 Park Square Dr., Lorain, OH 44053

Nanci Hardwick Nov 07 2019

Review for Dr. Ware

Earl Bledsoe Nov 06 2019

Review for Dr. Pande

Would highly recommend.

Nov 04 2019

Review for Dr. Wiley

Very professional excellent care top to bottom

Nov 02 2019

Review for Dr. Wiley

I love Dr Wiley. I have all the confidence in the world in him. I recommend him to everyone i know.

Janet Gelsinger Oct 31 2019

Review for Dr. Wiley

After appointment I ended up worse. Changed my script for the worse and broke out in hives and had to go to emergency room to get it under control took a week. You would think I could just talk to him about it without making a appointment. It’s all about the money not the person that’s in pain.

Oct 24 2019

Review for Dr. Engstrom

AWESOME DOCTOR FRIENDLY AND CARING

Terri Iverson-Rutledge Oct 24 2019

Review for Dr. Wiley

Outstanding, professional, total confront level both with Dr Guay and staff.

Thoma Ursem Oct 23 2019

Review for Dr. Guay

Probably one of the finest doctors i have ever encountered in my 55 years! He saved my eyesight and has an incredible bedside manner. A true professional! Very deserving of any accolades given! Simply the best!

Kerri Halula Oct 17 2019

Review for Dr. Pendergast

Dr. Birchall and staff are wonderful. He always listens and provides exceptional services; never pressures or pushes any procedures. I love all the spa's special monthly promotions.

Anonymous Oct 10 2019

Review for Dr. Birchall

I underwent a colonoscopy today by Dr. Lai. Because of work demands later in the day I asked to try to have it done without sedation. This was successfully completed because of Dr. Lai’s skill and his supportive and encouraging staff! Thank you all!

Oct 09 2019

Review for Dr. Lai

I visited the Fountain Clinic today for a consult and had a great experience. Dr. Birchall took the time to explain all my options. The staff was friendly and provided outstanding customer service. #patientforlife

S. C. Oct 08 2019

Review for Dr. Birchall

Location

Mercy Regional Medical Center

3700 Kolbe Rd, Lorain, OH 44053