Mercy Health - Willard Hospital


Patients that would definitely recommend
16% higher than the national average

Mercy Health - Willard Hospital is a medical facility located in Willard, OH. This hospital has been recognized for Outstanding Patient Experience Award™.


Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience

Patients who gave a rating of 9 or 10
17% higher than the national average


Would definitely recommend
16% higher than the national average

Mercy Health - Willard Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well


Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well


Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients


Discharge Information

Percent of patients who said they were given information about recovering at home


Care Transition

Percent of patients who said they understood their care needs when they left the hospital


Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff


Mercy Health - Willard Hospital

National Average


Percent of patients who said the area around their rooms was always kept quiet at night



Percent of patients who said their room and bathroom were always kept clean



Provider Reviews

He cares about his patients and takes time to talk to you,excellent surgeon.

Jan 15 2021

Review for Dr. Kuivinen

Mark's sister Jan 08 2021

Review for Dr. Brown

Worked with him for many years. Excellent cardiac surgeon

Penny Dec 27 2020

Review for Dr. Brown

Cheryl Dec 23 2020

Review for Dr. Al-Nsour

Great doctor and very personable. Explains things very well and will take the time to make sure you understand everything. I would not hesitate to recommend him to others.

Dec 22 2020

Review for Dr. Powers


Mercy Health - Willard Hospital

1100 Neal Zick Rd, Willard, OH 44890

Frequently Asked Questions

Where is Mercy Health - Willard Hospital located?

Has Mercy Health - Willard Hospital won any recent awards from Healthgrades?

Does Mercy Health - Willard Hospital score well in safety ratings?