Mercy Health - Willard Hospital

85%

Patients that would definitely recommend

15% higher than the national average

Mercy Health - Willard Hospital is a medical facility located in Willard, OH. This hospital has been recognized for Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2021, 2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
86%

Patients who gave a rating of 9 or 10

17% higher than the national average

85%

Would definitely recommend

15% higher than the national average

Mercy Health - Willard Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%93%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%89%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%84%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%80%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%94%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%74%53%

Mercy Health - Willard Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%88%73%

Providers

Provider Reviews

Jan 12 2022

Review for Dr. Zadeh

Nov 29 2021

Review for Dr. Bohach

Can't say enough good things about this Doctor. From the first visit to the last it was great. He receives top scores for every category in any review. The bonus is that his staff is also incredible, taking care of everything and so friendly.

Thomas S Nov 02 2021

Review for Dr. Powers

Dr Bohach did not listen. His ears don't work. Mis-labels his patients. 0/1 was not an option. Went in for a foreign body, got nothing but mistreat meant here.

the patient he dissed Oct 08 2021

Review for Dr. Bohach

I feel that Dr. Al-Nsour has always been thorough during my visits. He is compassionate, friendly & makes you comfortable. He takes his time & answers all my questions & makes sure that I understand. I would recommend him to anyone who needs his services. Diane. T.

Diane Sep 28 2021

Review for Dr. Al-Nsour

Location

Mercy Health - Willard Hospital

1100 Neal Zick Rd, Willard OH 44890

CallDirections

(419) 964-5000

Frequently Asked Questions

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Contact Us

1100 Neal Zick Rd

Willard, OH 44890

Directions

(419) 964-5000