Mercy Health-West Hospital
Patients that would definitely recommend
4% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 100 Best Hospitals Award™ (2020)
Top 2% in the nation for consistently delivering clinical quality year over year
America's 250 Best Hospitals Award™ (2020, 2019, 2018)
Top 5% in the nation for consistently delivering clinical quality
Patient Safety Excellence Award™ (2020)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Critical Care Award™ (2020, 2019, 2018)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
America’s 100 Best Hospitals for Pulmonary Care Award™ (2020, 2019, 2018)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
America’s 100 Best Hospitals for Stroke Care Award™ (2020, 2019, 2018)
Superior clinical outcomes in the care and treatment of stroke
America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2019, 2018)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
America’s 100 Best Hospitals for General Surgery Award™ (2019, 2018)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries
America’s 100 Best Hospitals for Cardiac Care Award™ (2018)
Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePatients who gave a rating of 9 or 10
6% higher than the national average
Would definitely recommend
4% higher than the national average
Mercy Health-West Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Mercy Health-West Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Jul 09 2020
Review for Dr. Wilson
Customer friendly, very little wait time to been seen by requested physician, Dr.Roedersheimer, who was pleasant and patient friendly. Excellent time management
Sondra Jul 07 2020
Review for Dr. Roedersheimer
Dr. Raskin performed my angioplasty and inserted a stent in an emergency situation due to a heart attack. When I entered the emergency operating room, he was ready and prepared to operate. I felt well leaving the hospital after an overnight stay and went back to work after one week of rest. He took...
Linda Andry Jul 02 2020
Review for Dr. Raskin
Dr. Wrenn is doing what she was meant to do. She explains everything so I can easily understand, is very informed with new and alternative options, keeps our focus on 1 goal, and has so much compassion! Love her!
Jul 02 2020
Review for Dr. Wrenn
I broke my ankle but thought it was a bad sprain, walked and drove on it for a couple days, before x rays and verdict; surgery with hardware. I had broken bones before but not immobilizing. Dr Chen's progress timeline was spot on (3 months+) to regain adequate usage. It is not OEM for sure but with...
Bud Jun 30 2020
Review for Dr. Chen
He is fantastic a very compassionate doctor. He saved my sisters life. So grateful that we have him on board!
Jun 30 2020
Review for Dr. Puri
I have been a patient of Dr. Geering for 9 years. He is very knowledgeable, proficient and professional. He has a lot of patients but he listens and attends to each one as if they are his top priority. I hope that he never retire.
Jun 27 2020
Review for Dr. Geering
I was DR. Tegtmeier patient for 18 yrs. The finest doctor I ever had. always eager to listen to your physical problems and fantastic at curing them. I have a severe problem in my thoracic back. My wife was also a patient for the same amount of time However she passed away Sept 29th. through no...
Russell L. Strunk Jun 25 2020
Review for Dr. Tegtmeier
Dr Vodela is very thorough and came every day I was in the hospital. My visit with him in his office went very well. He and his staff were wonderful. I would recommend him to family and friends with highest regards. He is a great doctor.
Kimberly Holmes Jun 24 2020
Review for Dr. Vodela
Dr. Sifri is professional, listens to his patients, and has the skills and talents to give top eye care. I would trust no other doctor with my eye care.
Rebecca Samborsky Jun 24 2020
Review for Dr. Sifri
Dr. Campbell is very through with you examination he listens to what you have to tell him what is going on with you and he takes time to explain everything so you can understand it
Janice Jones Jun 23 2020
Review for Dr. Campbell
It was great, very pleasant experience. Very good surgeon and did an awesome precise cataract surgery!
Gary Keller, DVM Jun 23 2020
Review for Dr. Sifri
Dr. Gaiser is very easy to communicate with, he addresses all of my questions and concerns in a timely manner. 5 star doctor!!
Mrs. Farmer Jun 20 2020
Review for Dr. Gaiser
Dr. Gaiser is one of the first doctors to actually listen to me, and not downplay my symptoms or my knowledge. I’ve fired MANY doctors along my health journey, but he is one of the best! I told Dr. Gaiser how I feel about prescriptions versus supplements, and he was willing to talk thru them with...
Jun 20 2020
Review for Dr. Gaiser
I was anxious about having cataract surgery and Dr Sifri made me feel at ease and explained the whole procedure to me. Explained what he was doing during surgery and did an excellent job. I can see so clearly now.
Jean Blessing Jun 19 2020
Review for Dr. Sifri
I went to Dr. Gaiser for help losing weight. We went through a full visit to discuss my current situation, then my goals. He set me up with a program that fit into my life and I was able to lose 60 pounds.
Gates Jun 19 2020
Review for Dr. Gaiser
Very down to earth doctor. Listens to what you have to say and actually helps. Clearly cares about his patients. He is very easy to talk to and helps you to find the best care
Jun 19 2020
Review for Dr. Gaiser
Excellent doctor! He listens to your concerns and asks good questions to make a quick diagnosis.
Becky N Jun 19 2020
Review for Dr. Gaiser
Dr. Gaiser was thorough, kind, and didn’t rush my visit. Highly recommended!
Abbe Jun 19 2020
Review for Dr. Gaiser
To all those who want a great honest personal experience, Dr. Daniel Robertshaw is the man!
Jun 17 2020
Review for Dr. Robertshaw
Awesome person and smart. Just doesn't look into much and most communication is through his staff. I am a black male and I was hoping for a much better rapport . Great and funny guy, just beware if you are a minority.
Jun 17 2020
Review for Dr. Gaiser
Living without back pain for first time in years! He listens and is very skilled
Jun 16 2020
Review for Dr. Dinapoli
Dr. Gaiser is the best doctor ever. This is no exaggeration. He really listens and talk to thoroughly about your body, medications and alternative medicine.
Sherrell O. Jun 16 2020
Review for Dr. Gaiser
Dr. Fitzpatrick was wonderful, very kind, explained what procedures I needed for a bad wound I had. I know he’s an excellent surgeon also.
Patricia J. Rentschler Jun 13 2020
Review for Dr. Fitzpatrick
Dr. Glassman was very professional and explained what was wrong with me where I could understand. He was very pleasant, too.
April Kochanowski Jun 13 2020
Review for Dr. Glassman
I have been with Dr. Mitchell for over 15 years. I have followed her from office to office. She truly cares about her patients and has reached out to me at home several times. I would definitely recommend Dr. Mitchell. She really listens to you and cares about your health.
Cheryl Table/Bartnik Jun 12 2020
Review for Dr. Mitchell
Dr. Orlev is Great - was thorough and took time to listen to my concerns. He read my medical history and addressed all my past health issues.
Andrea Jun 05 2020
Review for Dr. Orlev
I love Dr. Sobolewski so much I remembered her for years after my first surgery and specifically requested her the second time I needed it. She performed surgery on my right breast in 2013 when I had a tumor. When another tumor showed up in 2019 in the other breast, I requested her. She has a...
Rosie S. Jun 05 2020
Review for Dr. Sobolewski
Dr. Duell is wonderful. She is by far one of the most empathetic doctors I've ever had (in any field) and takes the time to listen to my entire concerns and explain all my options. She's also extremely open-minded and considers how I feel about particular options before deciding what to do. The...
Rosie S. Jun 05 2020
Review for Dr. Duell
Dr. Wright is very thorough and took her time while she listened. I did not feel rushed at all. She’s professional and informative. I would recommend her to anyone and I have
Tanya T May 27 2020
Review for Dr. Wright
Best experience they he really care. I walked into his office in so much pain i couldnt even speak only tears a week later i had surgery all during COVID 19 mess when i got off table no pain instantly. Best surgeon and his nurse is great and friendly and cant forget Ramona she got everything...
May 23 2020
Review for Dr. Dinapoli
Dr Schilff is an amazing Doctor. Always Carling and williams to help. Easily acessible. Great service overall. Thank you!
May 22 2020
Review for Dr. Schilff
Fabulous caring physician. Always attentive, returns messages in mychart quickly and he listens
May 20 2020
Review for Dr. Roper
Dr Heile, his office and staff are courteous and professional. They usually run on schedule, but don't make the patient feel rushed.
Carina Renee Stout May 19 2020
Review for Dr. Heile
Dirk Hines is the most caring and considerate doctorI have ever met. He gives as much time as needed to get things right and make you feel comfortable. He lets patients be involved in decisions about their healthcare and provides all the information available to guide you through.
Jenny M. May 15 2020
Review for Dr. Hines
My procedure was put off 2 months ,had it last friday. I was told to call wednesday for results. I called twice. Was told the doctor would call me back , still no call back about my results!!!!! Pissed
Maria Walden May 14 2020
Review for Dr. Loughrey
I didn’t have a visit, I left a message with the receptionist at CEI. Dr Mecoli.’s office called back and I talked to the nurse who took information about my eye condition. After a short while Dr Mecoli. called and asked for more information He then called me back again and explained what was...
Janet Kent May 13 2020
Review for Dr. Mecoli
Dr. Mosko has been my PCP for a year and then had to switch due to my insurance. She is fabulous. I have never had a PCP take their time as she does. She listens, is honest, and develops a great plan of care. She also holds the patient accountable, which I needed, and follows up on accountability....
May 13 2020
Review for Dr. Mosko
I was a referral from my PCP. I had been having insomnia, fibromyalgia, and neuropathic symptoms for months. Dr. A. spent all of six minutes with me. No exam, didn't look up my records, said I didn't fit the profile for fibromyalgia or depression (which I was) and said she didn't know what to do...
May 11 2020
Review for Dr. Adhikari
Dr Ash is so very knowledgeable and very professional, with a fantastic personality and confident that she is doing what is best for her patients. i for one feel even better when i leave knowing she has my health of my feet foremost above anything.
Fiel M. May 11 2020
Review for Dr. Ash
A friend recommended me to Dr. Bohme well over 6 years ago. She's an amazing doctor, with a heart of gold. I've followed her from Finneytown to Hartwell to Amberly Village, without a second thought. The facility, the staff and Dr. Bohme, growing together seems bigger and better at every visit. She's...
Yolanda May 08 2020
Review for Dr. Bohme
2 years ago I made several complaints about this QUACK and if you value your life, please Stay AWAY from this physician. I had a visit with him due to my pulmonary disease and needed albuterol refill and he would not subscribe it to me. So I left the office straight to Mercy Fairfield Hospital amd...
Warning May 05 2020
Review for Dr. Khan
She dismissed my sister as a patient during this Pandemic and without proper notification, I have high blood pressure and need my refills, I am afraid I will not be able to find a new doctor in time. I need help!
Sharon Richardson May 02 2020
Review for Dr. Jepson
Shame on you Dr. Peerless you messed up my face! ?? Don’t trust! You go in looking one way come out looking another. They use to call me Barbie. Now all my friends want to know who did this to me? Just for a common Biopsy? Do Not Trust this place!!! Especially with your face!! ...
R. Mann Apr 29 2020
Review for Dr. Peerless
I am very impressed with Dr. Munjal expertise and knowledge. He did an ablation that other physicians didn't want to touch. I am very well now, better than I have been in years. I would recommend Dr. Munjal any time.
Lisa Apr 23 2020
Review for Dr. Munjal
None! I understand why he left Indiana! This doctor should not be able to play the game Operation! Do not trust him. Please do not go to him! I fear the surgery he performed on me has left me debilitated in so areas of my body.
Jane Fadely Bargo Apr 22 2020
Review for Dr. Biel
Husband and I have been with Dr Bullard over 10 yrs.—outstanding doctor; professional, yet fine balance of warmth, empathy and humor. Listens, follows up with specialist referrals. Fine analytic mind has found solutions to difficult problems. Blessed to have him and Christ Hospital network!
Barbara and Jim Livingston Apr 21 2020
Review for Dr. Bullard
She's extremely knowledgeable, kind and patient. If you read reviews about her being "judgemental," I'm going to guess they're from overweight women who are upset because Dr. Narendran was honest with them and told them it's not healthy to be obese. She's a VERY good, thorough Dr. who delivered both...
Apr 20 2020
Review for Dr. Narendran
He was one of the best doctors I’ve seen in a long time. Like that other person said I’m surprise he can’t get a bad rating.
Bob Klein Apr 13 2020
Review for Dr. Schmerler
I cannot even believe this man does not have five stars across-the-board?!?! OMGoodness Because of this horrible corona I had a video visit with Dr. S. It was my 1st time with him. In the past I had NP Amy & Dr. Smith… When I heard I would have a new doctor… I was NOT happy. I am an old bird.I am...
NatesMawMaw Apr 13 2020
Review for Dr. Schmerler
Dr. Biel was the 1st dr. to believe my pain was real and after looking at my MRI decided surgery was the best solution. I can absolutely say surgery was the best choice. I am three weeks post-op today and my pain is decreasing day by day. I fully recommend his care to any spinal issues....
Angelo Apr 13 2020
Review for Dr. Biel
Dr. Seibert is an exceptional physician. As my primary care physician for twenty years, he knows me, respects me and provides the best medical care. His explanations are extremely clear, his actions are quick and decisive and his caring is unparalleled. The extra miles I drive to consult with him...
Michael T Glenn Apr 10 2020
Review for Dr. Seibert
Dr Mitiek was my surgeon for an emergency aortic aneurysm repair and aortic valve replacemnt. Prior to day of the surgery, Dr Mitiek stopped into see me and was a very direct communicator concerning the procedure he was going to perform and the possible complications he may encounter. He gave me...
Apr 09 2020
Review for Dr. Mitiek
He is always very considerate, and concerned and listens to what you have to say. He is one of the best Dr’s I have ever seen. I appreciate all his help with my heart issues!
Nancy Shipwash Apr 03 2020
Review for Dr. Egnaczyk
Very nice indeed. Very professional . I was in pain she listen. I wish all Dr would listen we know our bodies and we r trying to tell u something. Don't dismiss us she listen and I like that. I'm hoping she gives me when I see her more than 30 seconds visit I pray she listen and try to find a remedy...
Jewell D Jessup Mar 24 2020
Review for Dr. Singla
Dr.Gaiser is the most down to earth doctor I've been to. He's a realist and doesn't BS you.Last but no least he has a hell of a sense of humor!
Andy Mar 24 2020
Review for Dr. Gaiser
My mother chose to have a steroid back injection for her pain. She was nervous about the procedure, but the staff at Mercy Outpatient Fairfield and Dr. Singla made this a painless experience and were kind and professional from start to finish. They answered questions and reassured her. Well done.
Deb and Colleen Dallmer Mar 23 2020
Review for Dr. Singla
Dr. Singla is an outstanding physician. She is compassionate, caring, and understanding. Goes the extra mile to make you feel good about the options presented and choices provided - gives you the information necessary to make the best informed decision about your health care. I've received care...
Jerry W Davenport Mar 20 2020
Review for Dr. Singla
Dr, Singla is very professional and always keeps you informed both before during and after any procedure. I recently completed an ablation for my lower back. First time in over 20 years I have no lower back pain! Thank you Dr. Singla.
Mar 20 2020
Review for Dr. Singla
love Dr Singla, she is very good at what she does. Wouldn't go any where else. Mike Merriman
James Michael Merriman Mar 20 2020
Review for Dr. Singla
My father was suffering from constant back and leg pain. We was unable to stand up straight and had resorted to using a walker. 4 years prior he had a surgery to relieve a compressed disc. The pain he was currently experiencing was from the discs above the prior repair. He had tried working with...
Patty Koehne Capehart Mar 20 2020
Review for Dr. Kachmann
Was very helpful and understanding. Will be scheduling an injection to help with my pain.
Mar 19 2020
Review for Dr. Singla
I just love Dr. Singla, she effectively addressed my pain, and has 100% relieved my pain. I went from a solid 10 that I've lived with for years & years to a 0!!! I took a few injections, but they were worth it! She is very thorough on ensuring you are comfortable before your injections!
Mar 19 2020
Review for Dr. Singla
She was very thorough with my evaluation and made excellent recommendations for my condition
Lester Suna Mar 19 2020
Review for Dr. Singla
Dr.Melvin is a very good Doctor I've been going to him for years, no issues to report at this time.
DLC Mar 19 2020
Review for Dr. Melvin
I had my first injection and it was super fast and Dr. Singla made me feel very comfortable during it.
Mar 18 2020
Review for Dr. Singla
Every visit was great and very informative dr and everyone else was very good and super nice
Freeda Smith Mar 18 2020
Review for Dr. Singla
I really like like Dr. Singla , she seems to be very concerned about her patients’ medical problems and the best way to treat them. I just wish I had her to treat the rest of my medical problems.
Sheila Mar 18 2020
Review for Dr. Singla
I had LLIF surgery with Dr Michael Kachmann of The Mayfield Brain and Spine Institute about 15 months ago. Just had my last followup check yesterday. From first appt, to surgery, to last visit, I was very pleased with care and professionalism of all involved medical staff. Dr.Kachmann was great with...
Jim Lupariello Mar 14 2020
Review for Dr. Kachmann
Both my husband and I have been patinents of Dr. Saunders for over 20 years. He is by far the best primary care doctor I have ever met. He always goes over each of our medicines, is very thorough with our physicals and get us in quickly if we have an issue or gives us a referral if it's something...
A & D Mar 13 2020
Review for Dr. Saunders
Professional, knowledgeable, compassionate. Extremely satisfied. One of the best around!!
Jean Rust Mar 13 2020
Review for Dr. Runk
I have been going to Dr. Michael Sifri for years and he just took cataracts off both of my eyes. I could not be more pleased and happy with the results. He is a very professional and dedicated doctor who listens to his patients and really cares how they are feeling and dealing with surgery. I can...
William J. Kleiner Mar 13 2020
Review for Dr. Sifri
Having a heart attack on a bike ride this past February my friend called 911 and I was rushed to Mercy West Hospital. Dr. Adam Raskin, MD and his team took very good care to remove the 99% blockage using a device already cleared by the (FDA). It's an Aspiration Catheter. This was used to remove the...
Joseph Czyzyk Sr. Mar 11 2020
Review for Dr. Raskin
Dr Rahn treated a stubborn corn on my foot that had been bothersome for months. In 2 visits my foot feels like new. Now I wonder why I put it off so long. He was very friendly and new exactly what was needed.
John Mar 09 2020
Review for Dr. Rahn
Dr Fitzpatrick is a kind, heartfelt physician. He takes his time and listens to the patient. Provides wonderful care both in the office and hospital. Recommend him without any reservation
Mar 07 2020
Review for Dr. Fitzpatrick
Outstanding surgeon. Wonderful bedside manner! Highly recommend
Mar 07 2020
Review for Dr. Fitzpatrick
I have been going to Dr. Mangels for years. He listens to every word you say and will and has gone beyond to help you. His medical assistant is fantastic and she definitely will work with you. My cousin recommended him to me years ago and he has helped me tremendously. My daughter and another...
Roberta Smith Mar 03 2020
Review for Dr. Mangels
Dr. Hanna herself seem to be knowledgeable, but her nurse assistant is rude, they do not communicate with you on issues and they're very smug about everything when you call them, if you like being treated like crap then I suggest you get an appointment with her
Donny L Brencis Mar 03 2020
Review for Dr. Hanna
Been going to Dr.Smith for a few years and like him a lot. He is thorough and listens well. Overall easy to talk to and is very professional.
Mar 03 2020
Review for Dr. Smith
I have been a patient for Dr. Campbell for many years. He has always demonstrated professionalism, knowledge and good judgement in his treatment. I have a high level of confidence in him. Whenever he sees me in the office or elsewhere, he always takes the time to chat a little and shows interest...
Earl Killy Mar 02 2020
Review for Dr. Campbell
Incredible surgeon and doctor with pleasant bedside manner. Highly recommend.
Feb 29 2020
Review for Dr. Zenni
I have been going to Dr. Schaible for about 20 years now. I have always been satisfied with my visits and my health care. She has treated me very well and always listens to my input. She has treated me through some rough times and I wouldn’t hesitate to recommend her to anyone.
Jim Feb 29 2020
Review for Dr. Schaible
I’ve been going to Dr Nicole for years. She has helped me beyond my expectations. From Achilles surgery to helping with my arthritis in my feet. She is an excellent provider.
Fred Feb 28 2020
Review for Dr. Rahn
She interrupted me while I was giving my history, and felt very dismissive. She didn’t include my input at all in treatment plans or ask what I think or feel about the process moving forward. It felt very one sided. I was extremely disappointed. I chose this provider based on her high ratings and...
Feb 27 2020
Review for Dr. Roedersheimer
Dr. Robertshaw saved my life . I am cancer free for 3 years now. He is very Professional , Kind , and Considerate to all the needs of a patient . His office staff is the best of any physicians office I have been to and not to mention his new location is beautiful, clean, and so convenient. Thank...
Stewart C. Leonard Feb 27 2020
Review for Dr. Robertshaw
Dr Patel was very knowledgeable. He was also very attentive and was able to figure out the best path to helping me sleep. I'm finally able to get a healthy, restful sleep.
Feb 26 2020
Review for Dr. Patel
Dr. Augustine is always professional and takes great care to make sure that I am comfortable. He is always positive and shakes my hand when he enters the room. I know that he tries very hard not to hurt me when he is removing my calluses. I trust him and would give him my strongest recommendation!
Connie Saho Feb 24 2020
Review for Dr. Augustine
I saw Dr. Singla for a long history of back pain. After trying physical therapy and medications with little relief, we talked about injections to help. We did a few injections and my pain is completely gone.
Feb 23 2020
Review for Dr. Singla
Dr Singla treated me for my neck and back pain after a car accident. She helped me understand where my pain was coming from and what I could do to help it. I was able to go back to work in no time.
Feb 23 2020
Review for Dr. Singla
My husband and I both went to Doctor Abbottsmith so sad that he has retired and we have to go to another doctor
Rickey and Rebecca Christian Feb 21 2020
Review for Dr. Abbottsmith
Dr. Tussey has been my primary care physician for at least the past 10 years. She is very thorough, compassionate and personable. Her manner is professional yet always very friendly and easy to talk to. She answers all my questions with clear, easy to understand explanations. I would recommend her...
Kurt Feb 21 2020
Review for Dr. Tussey
My spouse, children, and I are all patients of Dr. Wilson and have been for years. He's a great pcp who definitely listens to your concerns and makes sure you are taken care of.