Mercy Health - Fairfield Hospital

75%

Patients that would definitely recommend
5% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 50 Best Hospitals Award™ (2020)

Top 1% in the nation for providing the highest clinical quality year over year

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™ (2020, 2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

America's 100 Best Hospitals Award™ (2019, 2018)

Top 2% in the nation for consistently delivering clinical quality year over year

Outstanding Patient Experience Award™ (2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Critical Care Award™ (2020, 2019)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2020, 2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2020, 2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

America’s 100 Best Hospitals for Pulmonary Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in the care and treatment of stroke

America’s 100 Best Hospitals for Coronary Intervention Award™ (2019, 2018)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Gastrointestinal Care Excellence Award™ (2019)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

General Surgery Excellence Award™ (2019)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Critical Care Excellence Award™ (2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Deep blood clots in the lungs or legs following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

75%

Would definitely recommend
5% higher than the national average

Mercy Health - Fairfield Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%66%

Mercy Health - Fairfield Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

Rudest doctor I have ever had the displeasure to meet.

Kathy Latimer Jul 11 2020

Review for Dr. Kotzin

He is a great doctor. Had diviticlist and triple hernia surgery. Explained everything. I trust him. And would recommend him. Thank you.

Karen Hoopes Jul 11 2020

Review for Dr. Fitzpatrick

Dr Mcconnell was pleasant and provided a clear explanation of the surgery needed. Staff is great! The surgery was successful and I am no longer in pain.

Jul 09 2020

Review for Dr. McConnell

My spouse, children, and I are all patients of Dr. Wilson and have been for years. He's a great pcp who definitely listens to your concerns and makes sure you are taken care of.

Jul 09 2020

Review for Dr. Wilson

Very very kind!

Jul 09 2020

Review for Dr. Alcasid

Dr. Wrenn is doing what she was meant to do. She explains everything so I can easily understand, is very informed with new and alternative options, keeps our focus on 1 goal, and has so much compassion! Love her!

Jul 02 2020

Review for Dr. Wrenn

Bud Jun 30 2020

Review for Dr. Chen

He is fantastic a very compassionate doctor. He saved my sisters life. So grateful that we have him on board!

Jun 30 2020

Review for Dr. Puri

K Jun 29 2020

Review for Dr. Gravely

Cynthia S. Jun 26 2020

Review for Dr. Langenderfer

Carol showes Jun 24 2020

Review for Dr. Lang

Dr. Campbell is very through with you examination he listens to what you have to tell him what is going on with you and he takes time to explain everything so you can understand it

Janice Jones Jun 23 2020

Review for Dr. Campbell

Dr. Shaw is our family’s go-to orthopedist. He and his office staff are very professional. Highly recommend him.

Mrs. G. Jun 21 2020

Review for Dr. Shaw

To all those who want a great honest personal experience, Dr. Daniel Robertshaw is the man!

Jun 17 2020

Review for Dr. Robertshaw

Living without back pain for first time in years! He listens and is very skilled

Jun 16 2020

Review for Dr. Dinapoli

Dr. Fitzpatrick was wonderful, very kind, explained what procedures I needed for a bad wound I had. I know he’s an excellent surgeon also.

Patricia J. Rentschler Jun 13 2020

Review for Dr. Fitzpatrick

Dr. Glassman was very professional and explained what was wrong with me where I could understand. He was very pleasant, too.

April Kochanowski Jun 13 2020

Review for Dr. Glassman

Felicia Estrada Jun 12 2020

Review for Dr. Shockley

Rosie S. Jun 05 2020

Review for Dr. Duell

Beth Walker Jun 04 2020

Review for Dr. Mitchell

Good communication. Personable. Takes time to explain management plan. Very happy with care received.

Jun 01 2020

Review for Dr. Lakshminarayana

She is thorough..it was obvious to me from the beginning she loves what she is doing..she really cares about the human race..great cheerleader talking with me..always a positive atmosphere..so very patient when I didnt get 1st try what she was telling me..smiles easily..warm personality..

May 31 2020

Review for Dr. Okoye

May 23 2020

Review for Dr. Dinapoli

Dr. Baker is simply the best. He explains things and answers all your questions. Very coring and a great bedside manor.

Colette Young May 21 2020

Review for Dr. Baker

Fabulous caring physician. Always attentive, returns messages in mychart quickly and he listens

May 20 2020

Review for Dr. Roper

Dirk Hines is the most caring and considerate doctorI have ever met. He gives as much time as needed to get things right and make you feel comfortable. He lets patients be involved in decisions about their healthcare and provides all the information available to guide you through.

Jenny M. May 15 2020

Review for Dr. Hines

I really like Dr. Ambe. I had previously went to another Dr. so it took me a little time to get use to another Dr. but she is a very good Dr. and is very through. The office people are always very pleasant and helpful.

Robin Falkner May 13 2020

Review for Dr. Ambe

Dr. Shertzingter was very nice. He was easy to talk to about my issues. He was prompt getting me to X ray and follow up with MRI. I couldn't expect anything more. I am very pleased..

April May 13 2020

Review for Dr. Schertzinger

May 10 2020

Review for Dr. Leming

I would recommend highly to anyone that wants a excellent doctor that can talk in terms that a lay person can understand. He takes his time and picks the best way to treat your condition. He cares about you as a person. He is a breath of fresh air to the medical profession.

May 08 2020

Review for Dr. Merz

He has done carpal tunnel release on both my wrists. They feel much better. I have also had trigger finger cortisone injections with Dr. Rhoad. He is calm, thorough, and educates you on your conditions along the way. Highly recommend.

Julie Nugent May 06 2020

Review for Dr. Rhoad

Warning May 05 2020

Review for Dr. Khan

I had bariatric surgery with Dr Dahman in 2017. He was very informative, easy to speak to, compassionate, and willing to educate along the process.

May 03 2020

Review for Dr. Dahman

She dismissed my sister as a patient during this Pandemic and without proper notification, I have high blood pressure and need my refills, I am afraid I will not be able to find a new doctor in time. I need help!

Sharon Richardson May 02 2020

Review for Dr. Jepson

Emilee R May 02 2020

Review for Dr. Chin

Arlena Williams Apr 27 2020

Review for Dr. Mathur

Gina Apr 23 2020

Review for Dr. Kiehl

None! I understand why he left Indiana! This doctor should not be able to play the game Operation! Do not trust him. Please do not go to him! I fear the surgery he performed on me has left me debilitated in so areas of my body.

Jane Fadely Bargo Apr 22 2020

Review for Dr. Biel

VINCENT G VENTURA Apr 20 2020

Review for Dr. Tobler

Apr 20 2020

Review for Dr. Narendran

Ellen Apr 15 2020

Review for Dr. Winters

brian ellis Apr 15 2020

Review for Dr. Tobler

He was one of the best doctors I’ve seen in a long time. Like that other person said I’m surprise he can’t get a bad rating.

Bob Klein Apr 13 2020

Review for Dr. Schmerler

NatesMawMaw Apr 13 2020

Review for Dr. Schmerler

Angelo Apr 13 2020

Review for Dr. Biel

My family has been going to Dr.Diatte for 24 years. Everyone in the whole office are very professional and I really appreciate all of you and your hard work.

Kelly Apr 02 2020

Review for Dr. Diatte

Virtual Visit - very thorough and so helpful!

Cheryl A Mar 29 2020

Review for Dr. Fields

Jewell D Jessup Mar 24 2020

Review for Dr. Singla

My mother chose to have a steroid back injection for her pain. She was nervous about the procedure, but the staff at Mercy Outpatient Fairfield and Dr. Singla made this a painless experience and were kind and professional from start to finish. They answered questions and reassured her. Well done.

Deb and Colleen Dallmer Mar 23 2020

Review for Dr. Singla

Jerry W Davenport Mar 20 2020

Review for Dr. Singla

Dr, Singla is very professional and always keeps you informed both before during and after any procedure. I recently completed an ablation for my lower back. First time in over 20 years I have no lower back pain! Thank you Dr. Singla.

Mar 20 2020

Review for Dr. Singla

love Dr Singla, she is very good at what she does. Wouldn't go any where else. Mike Merriman

James Michael Merriman Mar 20 2020

Review for Dr. Singla

Patty Koehne Capehart Mar 20 2020

Review for Dr. Kachmann

Was very helpful and understanding. Will be scheduling an injection to help with my pain.

Mar 19 2020

Review for Dr. Singla

I just love Dr. Singla, she effectively addressed my pain, and has 100% relieved my pain. I went from a solid 10 that I've lived with for years & years to a 0!!! I took a few injections, but they were worth it! She is very thorough on ensuring you are comfortable before your injections!

Mar 19 2020

Review for Dr. Singla

She was very thorough with my evaluation and made excellent recommendations for my condition

Lester Suna Mar 19 2020

Review for Dr. Singla

Mar 19 2020

Review for Dr. Shockley

I had my first injection and it was super fast and Dr. Singla made me feel very comfortable during it.

Mar 18 2020

Review for Dr. Singla

Every visit was great and very informative dr and everyone else was very good and super nice

Freeda Smith Mar 18 2020

Review for Dr. Singla

I really like like Dr. Singla , she seems to be very concerned about her patients’ medical problems and the best way to treat them. I just wish I had her to treat the rest of my medical problems.

Sheila Mar 18 2020

Review for Dr. Singla

Chris S. Mar 15 2020

Review for Dr. Northup

Jim Lupariello Mar 14 2020

Review for Dr. Kachmann

Excellent surgeon. Fixed my back and I was immediately better following the procedure. I am glad I put my trust in Dr. Taha and would recommend him to my friends and family.

Curtis Philpot Mar 11 2020

Review for Dr. Taha

Mar 10 2020

Review for Dr. Spaedy

Mar 10 2020

Review for Dr. Brenner

Dr Fitzpatrick is a kind, heartfelt physician. He takes his time and listens to the patient. Provides wonderful care both in the office and hospital. Recommend him without any reservation

Mar 07 2020

Review for Dr. Fitzpatrick

Outstanding surgeon. Wonderful bedside manner! Highly recommend

Mar 07 2020

Review for Dr. Fitzpatrick

Karl M Mar 06 2020

Review for Dr. Hans

I'm sure he did a top notch surgery on my rotator cuff repair. Unfortunately this is a difficult surgery to recover from. Dr. Favorito will only prescribe pain meds for one week after surgery. Rehab has been tough and painful.

Mar 05 2020

Review for Dr. Favorito

I was comfortable there from Day 1. My progress through the program was great with his team. I have had no problems and highly recommend this office and Dr. Northup.

Theresa L. Storer Mar 04 2020

Review for Dr. Northup

Carlene Mar 03 2020

Review for Dr. Northup

exhalant, he is very through and caring

lawerence g anderson Mar 03 2020

Review for Dr. Merz

Dr. Crane is currently my doctor that manages my blood disorder. He is a very compassionate doctor and is very knowledgeable. Dr. Crane takes his time with me and answers any questions that I have.

Darlene Mar 02 2020

Review for Dr. Crane

Earl Killy Mar 02 2020

Review for Dr. Campbell

Incredible surgeon and doctor with pleasant bedside manner. Highly recommend.

Feb 29 2020

Review for Dr. Zenni

I have been going to Dr. Schaible for about 20 years now. I have always been satisfied with my visits and my health care. She has treated me very well and always listens to my input. She has treated me through some rough times and I wouldn’t hesitate to recommend her to anyone.

Jim Feb 29 2020

Review for Dr. Schaible

She helped me with my sciatic pain after 2 shots in back.

Feb 28 2020

Review for Dr. Singla

Chris Hetz Feb 28 2020

Review for Dr. Shields

Stewart C. Leonard Feb 27 2020

Review for Dr. Robertshaw

Dr Patel was very knowledgeable. He was also very attentive and was able to figure out the best path to helping me sleep. I'm finally able to get a healthy, restful sleep.

Feb 26 2020

Review for Dr. Patel

Dr. Merz was great! Took time to speak with me about my options, I did not feel rushed. Advised me to take control of my pain through proactive things like stretching and core work. He left the door open to come back if needed, great guy!

Steve Almond Feb 26 2020

Review for Dr. Merz

I have the utmost respect for Dr.Kiehl.He is very professional and kind.I trust his judgment about care of my feet.He is very knowledgeable.

P.Rittenhouse Feb 25 2020

Review for Dr. Kiehl

I saw Dr. Singla for a long history of back pain. After trying physical therapy and medications with little relief, we talked about injections to help. We did a few injections and my pain is completely gone.

Feb 23 2020

Review for Dr. Singla

Dr Singla treated me for my neck and back pain after a car accident. She helped me understand where my pain was coming from and what I could do to help it. I was able to go back to work in no time.

Feb 23 2020

Review for Dr. Singla

Service was good.. But was charged 700 $.. I supposefor surgery when all they did was providing me a brace. Don't visit if you want a right bill for your service.

Charged extremely high Feb 21 2020

Review for Dr. Langenderfer

Kurt Feb 21 2020

Review for Dr. Tussey

Dr. Scherzinger was very personable. He showed me xrays and explained what was going on so I could understand. I would highly recommend him to anyone.

Feb 20 2020

Review for Dr. Schertzinger

My neck pain was bothering me and making it hard to sleep. After she examined me, she sent me for Physical therapy. After a few sessions, I could sleep with no pain.

Feb 20 2020

Review for Dr. Singla

I saw her for arm pain. After a few treatments my arm is back to normal. I am so happy to have seen her.

Feb 19 2020

Review for Dr. Singla

Dr. Simpson was fantastic, she was able to diagnose a infection in my spine my other doctor missed. She came by every day and kept me updated on my progress while I was in the hospital & answered all of my questions (I had a lot) during my home recuperation. I highly recommend her.

Tom Moore Feb 18 2020

Review for Dr. Simpson

Dr. Sharif is an amazingly skilled surgeon.. I would trust my life to him again if ever needed. My family is very grateful and thank God for him. William

Feb 17 2020

Review for Dr. Sharif

Just rude and arrogant!! Never had a doctor so rude and disrespectful. Hes the dr and he is smarter and better then anyone apparently

Dewey Hays Feb 15 2020

Review for Dr. Biel

Office visit to discuss erectal problems. Prescribed injection. Excellent results and follow-up. Recommend him highly.

Feb 15 2020

Review for Dr. Campbell

Admitted to hospital with back pain. X-Ray showed large kidney stone in urinary track. Dr. Robertshaw performed surgery. He explained procedure, risks, recommendations. Excellent work. All is well and on new medication.

Feb 15 2020

Review for Dr. Robertshaw

Feb 14 2020

Review for Dr. Mitchell

Mike Dunn Feb 14 2020

Review for Dr. Curt

Location

Mercy Health - Fairfield Hospital

3000 Mack Rd, Fairfield, OH 45014