Memorial Hospital

74%

Patients that would definitely recommend
4% higher than the national average


Memorial Hospital is a medical facility located in Marysville, OH. This hospital has been recognized for Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

74%

Would definitely recommend
4% higher than the national average

Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%57%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%74%66%

Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

My appointment went well. Dr McConnell takes time to listen to my concerns. I appreciate his compassion

Aug 11 2020

Review for Dr. McConnell

I highly recommend Dr. Coss. I rate him a 10. He is a top physician. He has treated our family since we moved to Powell 6 years ago. We are so grateful to have such a caring and outstanding physician. Thank you Dr. Coss! Sabina RN

Sabina Aug 09 2020

Review for Dr. Coss

Dr Sorg, is a caring person and a fantastic doctor. She cares about her patients and listens to their concerns. I would recommend her to anyone.

J.L Jul 29 2020

Review for Dr. Sorg

Patrick Brown Jul 28 2020

Review for Dr. Shehadi

yogi Jul 26 2020

Review for Dr. Coss

Very personalized and well informed.

Judith A Bodenbender Jul 24 2020

Review for Dr. Johnson

LMD Jul 17 2020

Review for Dr. Feller

Dr. Bonasso has listened to my concerns from day 1 and has always given me an honest opinion. He is very compassionate and understanding. I was referred by a friend who heard that he was a great doctor and told me about him.

Jul 12 2020

Review for Dr. Bonasso

Very good staff to work with. Always willing to help.

Jul 11 2020

Review for Dr. Bonasso

Establishing as a new patient and physical. Dr. Johnson was very thorough. Very patient driven. I would absolutely recommend her.

Jul 10 2020

Review for Dr. Johnson

I have been a patient since 2015 for my thyroid. Dr Dhawale has always provided exceptional care and is very caring.

Jul 06 2020

Review for Dr. Dhawale

Emery B Jun 16 2020

Review for Dr. Linscott

After 6 years with leg pain, it now is great to be pain free.

May 28 2020

Review for Dr. Bonasso

Dr. Sorg is a very caring physician. I would highly recommend her.

Harold May 20 2020

Review for Dr. Sorg

Dr. Delman is a very caring person. She gives you her full attention and responds quickly to your health needs. I highly recommend Dr. Delman

Phyllis Osborn May 11 2020

Review for Dr. Delman

Jeff Currence May 07 2020

Review for Dr. Shehadi

Marianne Miller Apr 21 2020

Review for Dr. Coss

Dr. Shehadi is the best. Removed a growth from between two discs and fused the 2 together. Pain immediately relieved following surgery, recovery superb--- remarkable. Felt near normal after 2 weeks, and at 4 weeks completely normal. Thanks Dr. Shehadi!!!!

Bill Sparks Apr 17 2020

Review for Dr. Shehadi

He has been my Doctor for 13 years. I have multiple health issues and he is very good at trying to figure out my best plan of care. I would highly recommend him!

Tricia Apr 10 2020

Review for Dr. Henzel

I had a televisit with Dr. Johnson. As always she was caring and helpful and followed through on what we had talked about. I’m glad that she’s my doctor.

Kathy Apr 10 2020

Review for Dr. Johnson

I have found Dr. McConnell to be attentive and willing to listen to my concerns.

Sandy Apr 09 2020

Review for Dr. McConnell

Dr Krueger is an excellent physician. He possesses the medical knowledge coupled with the caring and concern that leads to both a productive and pleasant experience.

John Freudenberg Apr 08 2020

Review for Dr. Krueger

Gazal N Apr 08 2020

Review for Dr. Henzel

Kirk Mar 31 2020

Review for Dr. Shehadi

Dr Johnson is one of the most kind compassionate doctors I’ve ever been to. She very professional and knowledgeable with an amazing bedside manner. So happy to have found her 13 years ago.

Erica P Mar 31 2020

Review for Dr. Johnson

Mar 25 2020

Review for Dr. Shehadi

Kellie Heymann Mar 17 2020

Review for Dr. Shehadi

I like Dr Coss as my physician because he takes the time to discuss my issues and not in a rush . Keeps me up to date on when I should look at my numbers as needed. He know how serious I take my health . Great to have someone that cares.

Mike Mar 17 2020

Review for Dr. Coss

Best I know

Mar 13 2020

Review for Dr. Pellegrini

Great Doctor and even Better Person!!!!

Brian C. Matesic Mar 10 2020

Review for Dr. Metz

She didn't spend very much time with me and I was a new patient

Mar 10 2020

Review for Dr. Morrison

Dr. Johnson is the bright spot in our day when we have our annual check ups. She is always thorough, professional and pleasant.

Marsha Young Mar 06 2020

Review for Dr. Johnson

Dr McConnell is a great Dr. He cares about his patients. He takes the time to talk too, and to explain things. My husband, and I, are both his patients. The BEST family Dr we have had.

Lisa Cayot Mar 06 2020

Review for Dr. McConnell

Going in for a checkup with Dr. Johnson is about as pleasant an experience as a doctor's appointment can be. She is good, fast, thorough, and talks straight talk, not medical mumbo-jumbo. I like her.

Mar 06 2020

Review for Dr. Johnson

Dr. Coss has been my physician for several years. He has accurately diagnosed and treated me for a number of illnesses. He works with me on affordability and effectiveness of treatment. A very good and conscientious man.

Dave Feb 29 2020

Review for Dr. Coss

My yearly checkup, but also had a few issues to have sorted out. Dr Coss addressed everything, we discussed a plan of action and still he took the time to the time to make sure I was alright with everything.

Gail Feb 27 2020

Review for Dr. Coss

Jim Black Feb 26 2020

Review for Dr. McConnell

Dr. Bonasso was very friendly and took the time to answer any and all questions that I had. I would recommend Dr. Bonasso to anyone.

Feb 25 2020

Review for Dr. Bonasso

The spinal fusion I had done absolutely helped me. It did give me a little more mobility than I had prior to the surgery. Dr. Bonasso is awesome as well as his staff - also kind and courteous.

Feb 24 2020

Review for Dr. Bonasso

This was a really great experience. I believe that Dr. Bonasso was thorough and went above and beyond. I am really pleased with the results. I am really glad that I chose Dr. Bonasso. Everything was professional and top notch. Kudos. He even came in at 5:30 am the day after my surgery.

Feb 23 2020

Review for Dr. Bonasso

I appreciate how Dr.McConnoll takes his time and explains his care plans and answers questions. Everyone in the office is helpful and kind.

Feb 21 2020

Review for Dr. McConnell

Yearly check up and review of meds.

Lori L Feb 21 2020

Review for Dr. Johnson

Tim Feb 16 2020

Review for Dr. Dhawale

Get my file wrong, did not followup as had promised, failed to look into other issues I had brought up. Overall seems more interested in processing volume and billings.

Feb 12 2020

Review for Dr. Kilofliski

Perfect!

Jon Feb 11 2020

Review for Dr. Galloway

I was able to be seen and my back surgery was scheduled ASAP since I was in a lot of pain. The laminectomy was performed and everything went smoothly. My experience was great and I will recommend Dr. Bonasso to anyone.

Feb 08 2020

Review for Dr. Bonasso

Dr. Sorg Always greats you with a hug. She really cares about her patients.

Lori A Feb 07 2020

Review for Dr. Sorg

I love how the whole staff is caring & very prompt!

Esther Kelley Feb 07 2020

Review for Dr. McConnell

A patient wants to be heard. Dr. Coss listens.

Carol Feb 04 2020

Review for Dr. Coss

Dr skura is a awesome doctor very caring and listens to what you have to say

Jan 29 2020

Review for Dr. Skura

Dr Dhawale offered a practical treatment plan without chastising me ot treating me like a child.

Stacy DaSilva Jan 26 2020

Review for Dr. Dhawale

Dr Laura is the most caring and patient focused doctor I have seen. She truly cares about her patients and starts every appointment with a hug.

Jan 19 2020

Review for Dr. Sorg

I confidently make appointments with Dr Johnson knowing she will treat me with respect, take the time to listen to me and answer my questions truthfully . She covers all the bases and I always leave knowing Dr J is there for me. She is definitely in the right profession.

Barb Carpenter Jan 18 2020

Review for Dr. Johnson

Dr. Johnson is quite simply the most professional, caring, knowledgable and personable doctor I have ever used. You can't find a better doctor in central Ohio.

Jon G Jan 16 2020

Review for Dr. Johnson

All my experiences, office, surgery, hospital, have exceeded my expectations with Dr. Bonasso. If I would rate my experience on a scale of 1-10 I would give it an 11+.

Jan 15 2020

Review for Dr. Bonasso

Yvette wenger Jan 13 2020

Review for Dr. Shehadi

Outstanding Doctor came to hospital on a Saturday night and saved my life .

Tom brush Jan 11 2020

Review for Dr. Bicknell

Had fusion - feel great. Dr. Bonasso is awesome. He did an outstanding job. I have not felt this good in a long time.

Jan 07 2020

Review for Dr. Bonasso

Listened, responses were superb. Knowledge is incredible. Easy to be comfortable with problems I had. Office was professional.

Barry edelman Dec 22 2019

Review for Dr. Coss

She is hands down the best doctor around! Very thorough and really cares about her patients! Definitely a blessing in her field.

Rebecca Dec 20 2019

Review for Dr. Sorg

Excellent physician who takes the time to listen to concerns and provides excellent support and advice. Dr. Coss truly cares about his patients.

Dec 19 2019

Review for Dr. Coss

Great

Ed Vance Dec 11 2019

Review for Dr. Dhawale

I really like Dr. Coss. He's friendly and easy to talk to. The staff could use some improvements. The Lab technician is not that friendly and I seem to always have problems with billings. They need to be more organized.

Dec 10 2019

Review for Dr. Coss

Dr Dhawale is always very attentive to my needs.

John Dec 06 2019

Review for Dr. Dhawale

I’ve seen her for years and she’s been amazing in assisting in all of my women’s health needs

Dec 04 2019

Review for Dr. Martter

Extremely informative, listens carefully to what you are saying and helps you through the process, whatever that may be. Would recommend him to everyone.

Samantha Dec 04 2019

Review for Dr. Dhawale

Amazing very helpful

Nov 30 2019

Review for Dr. Krueger

I’ve been a patient of Dr. Dhawale’s for more than 10 years. He has always been very professional and caring. I believe he is a top notch physician and would highly recommend him.

Nov 23 2019

Review for Dr. Dhawale

Nov 21 2019

Review for Dr. Bonasso

Incredibly nice Doctor who knows her stuff and has great bedside manor. I really felt I was being listened to and that she is going to help me figure out what’s going on with my health.

Nov 21 2019

Review for Dr. Kilofliski

He always listens and shares my information with me very professionally.

Nov 20 2019

Review for Dr. Coss

Been seeing DrCoss nearly 20 years,Very professional, compassionate, caring,very personable. Tells what you need in good way.Not looking for new Dr very satisfied with DrCoss,highly recommend

LFerguson Nov 20 2019

Review for Dr. Coss

Susan Hannan MSN, RNC, CHC Nov 20 2019

Review for Dr. Shehadi

It went well. Would highly recommend to anyone

Nov 20 2019

Review for Dr. Sorg

Excellent care!

Nov 16 2019

Review for Dr. Krueger

Harwood A. Hegna Nov 12 2019

Review for Dr. Shehadi

I absolutely love this woman! I have been going to her for 13 yrs ! She’s so caring and she makes you feel very comfortable. She takes very good care of me. Very personable.

Nov 10 2019

Review for Dr. Sorg

I went in for a follow and bloodwork.

PP Nov 07 2019

Review for Dr. Kilofliski

I cannot say enough good things about Dr. Martter. She is amazing. She listens, she does not rush, she makes you feel calm when your nervous about something. She is compassionate and thorough. Without her I wouldn’t have my two children and I will be forever thankful to have her as my obgyn.

Julie Nov 06 2019

Review for Dr. Martter

DR Coss cares about his patients and leaves no stone unturned..

Frank Oct 30 2019

Review for Dr. Coss

Dr. Coss made me feel very at ease and comfortable . Glad I have him as my doctor

Anita N Oct 19 2019

Review for Dr. Coss

Have been seeing Dr. Coss since Bill Wulf became CEO. Has managed my diabetes well and kicks my butt in a nice way when necessary. Has very good character and very detailed. Follow up and access to him is quite easy and his staff is wonderful. Would highly recommend.

Tim Springer Oct 17 2019

Review for Dr. Coss

Dr. Sorg is always very personal, easy to talk to and genuinely cares for her patients. She treats you like family.

Oct 17 2019

Review for Dr. Sorg

I had a procedure with Dr. Shehadi on Friday morning. It was a bit more painful than expected but very very pleased so far with the out come. I highly recommend him without reservation. Helpful, caring and knows his stuff.

Jerry Borshm Oct 06 2019

Review for Dr. Shehadi

Very good , on time, and very friendly

Ron Doebert Oct 05 2019

Review for Dr. McConnell

Always have a great experience when I need to see Dr. Johnson. Never feel rushed!

Oct 05 2019

Review for Dr. Johnson

My visit with Dr. Sorg was, as always, highly satisfactory! She really listens to every issue that I bring to her and either helps me or directs me to a specialist. She is a very kind and compassionate doctor. I feel very lucky to have found her!

Wendy Oct 04 2019

Review for Dr. Sorg

I recommend Dr. Dhawale 1000%!! I never thought I would be as happy with an endocrinologist as I was with my previous Dr. in my home town but Dr. Dhawale is the best.

Grace Gross Oct 02 2019

Review for Dr. Dhawale

Krista L. Oct 01 2019

Review for Dr. Dhawale

Very personable. Treats you as family.

Todd Oct 01 2019

Review for Dr. Sorg

Great

Sep 25 2019

Review for Dr. Kilofliski

Excellent provider with great staff and organization. I appreciate this practice and as a provider myself, know how difficult it is to find such a great practice that accepts new patients. Highly recommend!

Shelley Shults Sep 21 2019

Review for Dr. Coss

Very bad and horrible experience Sep 19 2019

Review for Dr. Knudson

She was thorough and gave practical advice.

Sep 19 2019

Review for Dr. Sorg

Dr Muniyappa is always very helpful and is very approachable!! He is amazing and has been my doc for years and I would never choose a different one!!! He is a great listener and goes to any lengths for his patients!!!!

Hannah Bateson Sep 15 2019

Review for Dr. Muniyappa

Provides excellent care. Always listens to concerns.

Sep 08 2019

Review for Dr. Krueger

Location

Memorial Hospital

500 London Ave, Marysville, OH 43040

Frequently Asked Questions

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