Lutheran Hospital

79%

Patients that would definitely recommend
9% higher than the national average


Lutheran Hospital is a medical facility located in Cleveland, OH. This hospital has been recognized for Outstanding Patient Experience Award™ and Patient Safety Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Patient Safety Excellence Award™ (2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

3 ratings were better than expected

  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10
8% higher than the national average

79%

Would definitely recommend
9% higher than the national average

Lutheran Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%87%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%70%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%65%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%75%66%

Lutheran Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%79%73%

Providers

Provider Reviews

Dr Molloy replaced my hip 2 years ago, my knee 2 weeks ago and will be doing my other knee next year. So I guess that says it all.

Oct 22 2020

Review for Dr. Molloy

My visit went extremely well. I have had an excellent recovery with my knee rehab.

Robert Griffith Oct 13 2020

Review for Dr. Molloy

Amazing doctor

Oct 09 2020

Review for Dr. Golembiewski

Dr. Bowers was very rude and arrogant she did not care to even show up on time she was at least 2 hours late then she did not even want to talk to me . she was in a rush to get me out and gave me some meds that had bad side effects .

Oct 06 2020

Review for Dr. Bowers

Upon first meeting and describing that I was referred by the E.R., he was very nasty. He located my my MRI and didn't know what he was looking at. I'm glad I cancelled any further appointments with him and went to a different ENT doctor. I would never refer this physician to any friends or family.

Charles Timblin Oct 02 2020

Review for Dr. Yerukhim

Location

Lutheran Hospital

1730 W 25th St, Cleveland, OH 44113

Frequently Asked Questions

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