Cleveland Clinic

86%

Patients that would definitely recommend
16% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

America's 250 Best Hospitals Award™ (2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Cardiac Surgery Award™ (2020, 2019, 2018)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

America’s 100 Best Hospitals for Cardiac Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Coronary Intervention Award™ (2020, 2019, 2018)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Stroke Care Excellence Award™ (2019, 2018)

Superior clinical outcomes in the care and treatment of stroke

Cranial Neurosurgery Excellence Award™ (2018)

Superior clinical outcomes in cranial neurosurgery

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

6 ratings were better than expected

  • Death following a serious complication after surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

5 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
83%

Patients who gave a rating of 9 or 10
14% higher than the national average

86%

Would definitely recommend
16% higher than the national average

Cleveland Clinic

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%61%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%70%66%

Cleveland Clinic

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

Elizabeth Jul 02 2020

Review for Dr. Ali

Very thorough good results would recommend him to anybody

Tony Tiberio Jul 02 2020

Review for Dr. Masaryk

Jo O. Jul 01 2020

Review for Dr. Naem

Still working on getting my migraine under control, but he actually listened to my concerns, where my other doctor dismissed the migraine as stress.

Christina Jul 01 2020

Review for Dr. Rathore

Dr Robert Straub is a very dedicated doctor. He is very kind and caring. He has treated my family for over 24 years. He never makes you feel rushed and throughly explains procedures and medications.

J. Paytas Jul 01 2020

Review for Dr. Straub

Dr. Bauer and his nurse have always been very helpful to me. He is very knowledgeable and willing to try different treatments to make my health condition better. But...I do think the main office could benefit from friendlier receptionists whom are greeting his patients.

Jun 30 2020

Review for Dr. Bauer

Fantastic. He care for his patients. He tells them what to do control diabetes. Weight loss is his goal for his patients better themselves on watch what they eat. Im thinking having him and his wife as my new diabetic doctors.

Benny T Adams 3rd Jun 30 2020

Review for Dr. Kumar

Sue geary Jun 30 2020

Review for Dr. Rickard

Excellent communicator, caring , excellent care Giver!

Audrey A Klebba- Goodman Jun 30 2020

Review for Dr. Babcox

Was very pleased. He took the time explaining the workings of my body and helping to find the problems. Very patient and basic so I could understand the happenings. Five stars Dr Powell! Here’s to the bucket story

Carol Rodriguez Jun 30 2020

Review for Dr. Powell

Jun 27 2020

Review for Dr. Rathore

Kristin Jun 26 2020

Review for Dr. Genin

Dr. Higuera is excellent. I was living in pain for about 5 years. He quickly diagnosed my issue for a hip replacement and within 3 weeks, I had the surgery and was up and walking around without pain. He is professional and caring. I highly recommend Dr. Higuera!!!!

Barbara Clarke Webb Jun 26 2020

Review for Dr. Higuera

Marcia - Youngstown Jun 26 2020

Review for Dr. Krajekian

I found him Professional and to the point. I read the other reviews and found out for myself. They obviously want their hands held.I want a good Doctor. Which is what I found in him and his staff. He made me feel he was competent for my upcoming surgery and put my mind at ease.

Linda Wolff Jun 26 2020

Review for Dr. Kosmorsky

Donald Jackson Jun 26 2020

Review for Dr. Rice

I believe the Doctor is a very good Doctor, he was very thorough with me on my very first visit, he explained what wa wrong with me and what to expect with my stroke, I like the way he goes about his business.

L. Mustello Jun 25 2020

Review for Dr. Rathore

He's a very caring doctor who shows genuine concern. He thoroughly explains my test results and always answers any questions I have. He's honest about potential dangers but also offers the best recommendations on how to prevent them. Grateful the surgeon sent me his way!

Jun 24 2020

Review for Dr. Rathore

1st visit, discussed any, if any problems. set appointment CT scan. vitamins recommended. 2nd visit with Dr. Rathore. Reviewed and explained CT scans thoroughly. Gave recommendations. set next appointment.

Jun 23 2020

Review for Dr. Rathore

Dr. Agwa is a wonderful doctor who explained everything so thoroughly and answered all the questions I had. She took her time with me and was overall a very caring, wonderful lady.

Julia Riley Jun 23 2020

Review for Dr. Agwa

Patient Jun 22 2020

Review for Dr. Crandell

He is the most kind, compassionate, caring oncologist any patient can find. Dr. Haddad goes out of his way to make sure patients are taken care of in the best way and tries to make sure he optimizes treatment for each individual patient. I am fortunate to be a patient of Dr. Haddad.

Ghassan Ashkar Jun 21 2020

Review for Dr. Haddad

Dr. Dakhil is the best gastroenterologist anyone can find. i was a very difficult case and she was able to locate my bleeding and stop it. She has wonderful bedside manner and goes above and beyond for her patients. I am very fortunate to have her as my doctor.

Ghassan Ashkar Jun 21 2020

Review for Dr. Dakhil

Margaret Brownlee Jun 20 2020

Review for Dr. Rathore

Caring and highly competent

Reuben Jun 19 2020

Review for Dr. Kyei

Excellent orthopedic! He repaired my daughters ACL. He is knowledgeable, thorough, and compassionate, with an excellent bedside manner! Very personable. Has a genuine concern for his patients.

SG Jun 19 2020

Review for Dr. Farrow

William Gordon Jun 18 2020

Review for Dr. Abraham

Professional, compassionate, precise and knowledgable.

louis kayatin Jun 18 2020

Review for Dr. Abouassaly

Dr. Rathore is a breath of fresh air. We don't always know what to ask, but he asks a lot of questions to help me have a normal quality of life and adjusts my medications as needed. Thank you very much.

Elizabeth Casey Jun 18 2020

Review for Dr. Rathore

Craig Bowen Jun 17 2020

Review for Dr. Caputo

Dr. Rathore he is an excellent doctor, takes care of the patient and explains everything that helps the patient feel comfortable. he wants the best for his patients.

Daniela Díaz Jun 17 2020

Review for Dr. Rathore

Dr. Rathore is an excellent physician. I never feel rushed, and he explains all information thoroughly. His staff is very kind and understanding.

Jun 17 2020

Review for Dr. Rathore

I wouldn't go to anyone else! Dr. Kusuma and his staff are the best. I felt totally comfortable by the time I got on the table in his operating suite that my outcome would be fantastic and it was!

Laura B Jun 16 2020

Review for Dr. Kusuma

Would highly recommend!

Gerri Basso Jun 16 2020

Review for Dr. Grimm

Dr. Tabbaa is without a doubt the best community-based GI in Northeast Ohio. His NP Gabriella is also very knowledgeable and caring. I’ve recommended family and friends to Dr. Tabbaa as well.

JBF Jun 13 2020

Review for Dr. Tabbaa

Jun 13 2020

Review for Dr. Evans

Spent about 5 minutes with me during both my visits. Wouldn't answer my questions and seemed very disintered in actually being there.

BRETT DRUMMOND Jun 13 2020

Review for Dr. Dash-Modi

I don’t recommend. Results are 50/50 with this guy. I’ve seen many of his surgeries not go completely well. Apparently he shakes while performing too, although I don’t know... Very nice and caring but that honestly shouldn’t matter as much as how your face looks in my opinion.

na Jun 12 2020

Review for Dr. Zins

Tom Jun 11 2020

Review for Dr. Stearns

Dr Krpata was able to remove 100% of my failed Bard 3d max mesh that I am most appreciated of! Will see in three months about the other one.

Eric Jun 08 2020

Review for Dr. Krpata

Dr. Neena Florsheim Jun 08 2020

Review for Dr. Shawki

My televisit with Dr. Ringo was very easy and smooth. I was glad to still be able to have an appointment with her during the stay at home order.

Jun 07 2020

Review for Dr. Ringo

My experience with Dr. Fareed was bad--is predeterminded to do something without giving more options. I would recommend avoiding him.

Jun 06 2020

Review for Dr. Fareed

Dr. Popovsky performed surgery on my left arm that was relatively extensive. Her surgical skills are without question as is her manner and professionalism.

Allen Jun 05 2020

Review for Dr. Popovsky

She is fabulous. I have had 6 unsuccessful hernia surgeries in 5 years at several major hospitals in the US. Dr. Prabhu explained everything she had planned to make my 7 th and last surgery successful. That was 4 years ago and I couldn’t be more Thankful. Teri Hartz

Teri Hartz Jun 05 2020

Review for Dr. Prabhu

Jun 04 2020

Review for Dr. Schuermeyer

Dr. Molloy explained everything clearly and answered any questions I had. His team is wonderful!

Jun 04 2020

Review for Dr. Molloy

Heather Lewis Jun 04 2020

Review for Dr. Siperstein

Dr. Rathore is a GREAT doctor he concern about his patient, patient care UNDERSTANDING what's the problem and what we need to do.

Jun 04 2020

Review for Dr. Rathore

Sandra D. Jun 04 2020

Review for Dr. Khatri

Have been a patient for several years and have been very happy with the care I have received. It really helps to have a doctor that is familiar with my insulin pump.

Jun 04 2020

Review for Dr. Kumar

Dr Rathore is very patient and understanding. It is very evident that he wants the best for his patients.

Erin Caldwell Jun 02 2020

Review for Dr. Rathore

Molly B. May 31 2020

Review for Dr. Naem

Suzi May 30 2020

Review for Dr. Ekman

Simply the most brilliant doctor in the nation, if not the world.

Ron Hale May 30 2020

Review for Dr. Culver

HeatherOz May 29 2020

Review for Dr. Koczan

Excellent Doctor! Take time to explain any questions.

Thomas Fessler May 29 2020

Review for Dr. McLaughlin

May 28 2020

Review for Dr. Qadir

Dr Rathore has been wonderful from the very first visit. Explained everything thoroughly to me and I recently had a lumbar puncture with him. Was very nervous but he made it comfortable and was very easy going. I would recommend him to everyone. Very great doctor!!!

Amanda Bain May 28 2020

Review for Dr. Rathore

Karie May 28 2020

Review for Dr. Young

Why can’t all doctors be like this man? He explains everything so well and makes you feel good about a bad situation. The best!

Janice Justen May 27 2020

Review for Dr. Valent

JILL May 26 2020

Review for Dr. Svensson

Bonnie S Samsel May 26 2020

Review for Dr. Lietman

Anonymous May 26 2020

Review for Dr. Helper

Frank Forbes May 26 2020

Review for Dr. Svensson

May 26 2020

Review for Dr. Punia

William Sproul May 24 2020

Review for Dr. Rathore

He cares and take on some of the hardest cases. I was one... Also educates and follow up.

Shaila May 23 2020

Review for Dr. Krebs

Dr. Edelman has always been there for my ultrasounds and biopsies. Dr. Edelman is very professional, compassionate. Truly an amazing Doctor!

Debbie Shoup May 23 2020

Review for Dr. Edelman

Evaluation for abdominal tenderness & acute abdomen. Thorough, pleasant discussed plan for testing, follow up & referral. Highly recommend.

May 23 2020

Review for Dr. Kirsh

Dr. McLain is extremely knowledgeable and was able to diagnose the problem and schedule my surgery after only one visit. Surgery went well, have never felt better! So very pleased and still amazed with the result even after 2+ years post-surgery and recovery!

May 22 2020

Review for Dr. McLain

Excellent experience, staff was friendly, beautiful office, waited maybe 5 minutes. I was a new patient and he spent 30 minutes with me explaining all my treatment options and treating my problems. Highly recommend

May 22 2020

Review for Dr. Singerman

Jen May 22 2020

Review for Dr. Brown

Carole Davis May 22 2020

Review for Dr. Rathore

May 21 2020

Review for Dr. Funk

excellent

May 21 2020

Review for Dr. Ringo

Knowledgeable, reassuring, patient. Very thorough explanations. Very pleasant visit.

Karen Smyczek May 21 2020

Review for Dr. Vlastaris

Great doctor. I was able to do a virtual visit and he was very thorough.

May 21 2020

Review for Dr. Razik

Dr. Naem has been my gastro the last 2 years, and he’s been great. He recommended a new medication that put my Crohns into remission. He is extremely personable and friendly.

Nate H May 20 2020

Review for Dr. Naem

Had a good visit with the doctor he asked lots of questions and. Answered all of my questions and my wife's.I like the doctor because he takes the time with me and don't rush truly my appt.

G Dufour May 20 2020

Review for Dr. Rathore

Dr Awadalla is my and my husbands doctor and has been for several years. We just love her! She is very understanding and direct with her patients and appears to really care about us. I hope she never leaves@

May 20 2020

Review for Dr. Awadalla

Dr. Yunus is the doctor I have been looking for. Caring, considerate, thorough and concerned. I had my ex doctor til he retired and went to a couple of others till I found her. Cannot say enough good about her. I trust her judgement and recommendations.

rgb of Chagrin May 19 2020

Review for Dr. Yunus

May 19 2020

Review for Dr. Ringo

When I walked in I was greeted by the front desk with a warm welcome my experience from begin to end at Exclusively Skin was amazing!! Not to mention Dr. Ringo is the Bomb!!

May 19 2020

Review for Dr. Ringo

This guy was released from Lake Health and it's a good thing. He's a terrible terrible doctor. Avoid him.

Mark May 19 2020

Review for Dr. Reznick

Arunas P. May 19 2020

Review for Dr. Kumar

Doug M May 18 2020

Review for Dr. Zivic

May 18 2020

Review for Dr. Schwartz

Caring, extremely knowledgeable, explains everything in detail and listens when I explained my concerns and answered all my questions. I would highly recommend this physician!

Marilyn Robinson May 16 2020

Review for Dr. Jaber

Louis G Wenner III May 16 2020

Review for Dr. Herbert

Annie Singerman May 15 2020

Review for Dr. Lasalle

Dr. Nelson and Lisa were very friendly. Helpful and knowledgeable. Had to wait 15 minutes, but for a specialist, like vascular, I’m used to waiting 2 hours. Highly recommend.

Ed May 15 2020

Review for Dr. Nelson

May 13 2020

Review for Dr. Reddy

Susan May 13 2020

Review for Dr. Katyal

Carolyn Rickard May 11 2020

Review for Dr. Shin

Longdong Vonhugenrod May 11 2020

Review for Dr. Zivic

Location

Cleveland Clinic

9500 Euclid Avenue, Cleveland, OH 44195