Cleveland Clinic Avon Hospital

87%

Patients that would definitely recommend
17% higher than the national average


Cleveland Clinic Avon Hospital is a medical facility located in Avon, OH. This hospital has been recognized for Outstanding Patient Experience Award™, America’s 100 Best Hospitals for General Surgery Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020, 2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for General Surgery Award™ (2020)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Gastrointestinal Care Excellence Award™ (2020)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Pulmonary Care Excellence Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2020)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

  • Respiratory failure following surgery

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
84%

Patients who gave a rating of 9 or 10
15% higher than the national average

87%

Would definitely recommend
17% higher than the national average

Cleveland Clinic Avon Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%86%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%69%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%61%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%72%66%

Cleveland Clinic Avon Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%74%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%83%73%

Providers

Provider Reviews

Judy Hough Sep 10 2020

Review for Dr. George

Karen Millet Sep 09 2020

Review for Dr. Costandi

He’s honest and very very good at what he does. Completely trust him.

Judi S Sep 08 2020

Review for Dr. Khoury

Excellent care received. I will be returning to her

Jul 28 2020

Review for Dr. Hussain

Dr Robert Straub is a very dedicated doctor. He is very kind and caring. He has treated my family for over 24 years. He never makes you feel rushed and throughly explains procedures and medications.

J. Paytas Jul 01 2020

Review for Dr. Straub

Dr Kelly is outstanding! Very professional and compassionate!

Keith Snoddy Jun 28 2020

Review for Dr. Kelley

Donald Jackson Jun 26 2020

Review for Dr. Rice

Dr. Dakhil is the best gastroenterologist anyone can find. i was a very difficult case and she was able to locate my bleeding and stop it. She has wonderful bedside manner and goes above and beyond for her patients. I am very fortunate to have her as my doctor.

Ghassan Ashkar Jun 21 2020

Review for Dr. Dakhil

Excellent Doctor! Take time to explain any questions.

Thomas Fessler May 29 2020

Review for Dr. McLaughlin

Why can’t all doctors be like this man? He explains everything so well and makes you feel good about a bad situation. The best!

Janice Justen May 27 2020

Review for Dr. Valent

Louis G Wenner III May 16 2020

Review for Dr. Herbert

Dr. Mandel is an excellent physician! I highly recommend!

May 08 2020

Review for Dr. Mandel

I have been Dr. Pennell's patient for over 3 years. He has been very straightforward with the information and treatment plans. His staff have been very helpful throughout these years. Very kind, responsive, highly knowledgeable in the latest and greatest treatment options.

R Apr 29 2020

Review for Dr. Pennell

Apr 27 2020

Review for Dr. Costandi

Dr. Pham has been my podiatrist for years. He is friendly, concerned and is an excellent Doctor. He always makes you feel special in the time he takes with you. I would highly recommend him for any foot problems.

Sue Rufo Apr 25 2020

Review for Dr. Pham

Debbie K. Apr 23 2020

Review for Dr. Cann

Apr 10 2020

Review for Dr. Pande

I had a zoom visit with Dr. Costin today and I have to say I felt like I was in the office! It went very well ! I would recommend this type of Visit to his patients! The staff is just as attentive! 5 stars!

Jenifer johnson Apr 03 2020

Review for Dr. Costin

Judy( Judith) Clemons Mar 05 2020

Review for Dr. Kolczun

Very caring,will explain everything on a one to one basis.

Mar 04 2020

Review for Dr. Nemeth

Colleen Susan Coryea Feb 24 2020

Review for Dr. Tully

Did great job on my knee relacement. Have had 0 problems so far. I am progreessing rapidly through the recover and rehab process according to home health aides ," nurse and PT".

Dave Hasel Feb 20 2020

Review for Dr. Serna

EXCELLENT Doctor and staff.

Kimberly Steyns Feb 08 2020

Review for Dr. Peters

Dr. Cooper sets the bar high. Great bedside manner. He made a Correct difficult diagnosis (a little outside the scope of ER medicine) and provided excellent care. Excellent referrals for further care too.

Little One Jan 28 2020

Review for Dr. Cooper

Dr Rice is straight forward and thorough, and very accommodating. She refers to specialists without hesitation when needed.

Jan 11 2020

Review for Dr. Rice

Dr. George and his staff are awesome. Make you feel safe and they are very professional.

Jan 08 2020

Review for Dr. George

I wasn't impressed, I have Graves Opthalmology, she specialized in this condition. She came in did measurements and handed me a stack of papers about it, left, Wasted my time.

Dec 31 2019

Review for Dr. Hwang

Greg Dorner Dec 23 2019

Review for Dr. George

Jenny Dec 17 2019

Review for Dr. Nemeth

I had full trust in Dr. Erica Peters the first time seeing her. She explained what she would do in surgery and she made me feel confident in her doing my surgery. She explained everything very well. She is friendly and considerate to her patients. It was a blessing to have her do my surgery.

Donald Monyak Dec 14 2019

Review for Dr. Peters

I was very confident in the care I would get for Dr. Nemeth...

David Gifford Nov 27 2019

Review for Dr. Nemeth

The best experience and professional staff I have dealt with and its been quite a experience during my operation an care after. Thanks again

Thomas Schoerverth Nov 27 2019

Review for Dr. Serna

Rebecca M. Nov 25 2019

Review for Dr. Herbert

Dee Drake in North Olmsted, OH - Nov 23 2019

Review for Dr. Straub

Dr. Nemeth has been my ortho since I had a less than positive experience with another. My experience was fantastic start to finish and I did very well. Thank you.

Nov 19 2019

Review for Dr. Nemeth

I have acid reflux and IBS. He takes his time with each patient and doesn't rush you!

Nov 19 2019

Review for Dr. Straub

Very knowledgeable about the science of medicine. Low key, not demeaning, listens and explains.

Mary Jo in Westlake - Nov 18 2019

Review for Dr. Greco

Highly recommend Dr. Poblete. Very pleased with the outcome of my surgery. Excellent staff. Positive experience.

Willie V Layne Nov 16 2019

Review for Dr. Poblete III

R.E.Jenkins Nov 16 2019

Review for Dr. Mandel

I'm happy with Dr Serna, his staff is very helpful when I called with a question.

Jayne Eisbrenner in Elyria, OH - Nov 11 2019

Review for Dr. Serna

Earl Bledsoe Nov 06 2019

Review for Dr. Pande

Greg Mcf. Nov 01 2019

Review for Dr. George

This was my first visit with Dr Greco. He was laid back and made you feel comfortable telling him your medical history as well as your family’s.

Kevin K Nov 01 2019

Review for Dr. Greco

Dr. Pham has treated my elderly mother with the utmost care, respect, and professionalism. He and his office staff make her feel like a priority at each and every visit. He is prompt and provides a thorough explanation of the plan of care as well as appropriate patient education.

hlow Oct 21 2019

Review for Dr. Pham

Very experienced and professional. He was easy to talk to and understand when first discussing surgery! Highly recommend!

Edward Schefft Oct 13 2019

Review for Dr. Kolczun

I underwent a colonoscopy today by Dr. Lai. Because of work demands later in the day I asked to try to have it done without sedation. This was successfully completed because of Dr. Lai’s skill and his supportive and encouraging staff! Thank you all!

Oct 09 2019

Review for Dr. Lai

Doctor Matko is a caring, passionate doctor. I have not had problems with my shoulder since he repaired my rotator cuff. I would gladly refer him to others if they had shoulder problems.

Gary in Elyria, OH - Oct 07 2019

Review for Dr. Matko

Oct 06 2019

Review for Dr. Pande

Greg Sep 28 2019

Review for Dr. Lempel

Sep 22 2019

Review for Dr. Marsh

Sep 22 2019

Review for Dr. Cooper

Dr Cooper was fantastic. He treated me with kindness and compassion. I also feel he was able to get me back on the road to recovery that others physicians were unable to do.

Sep 20 2019

Review for Dr. Cooper

Kevin Pletka Sep 12 2019

Review for Dr. Harris

Shannon F. Sep 08 2019

Review for Dr. Kolczun

staff is extremely courteous. Dr. Costin is skilled and professional and careful to explain procedures and monitor comfort levels.

Sep 06 2019

Review for Dr. Costin

It couldn’t have been better. Not only is he highly skilled he is also informative & personable

Howard Sep 05 2019

Review for Dr. Costin

Very professional and approachable. Listens to the patients concerns. Always available and follows up with my mom’s care as needed. He is excellent

Agustina Cortes Jul 29 2019

Review for Dr. Anton

Dr. Tan was less than supportive of my goals. I can only assume that if I were younger woman, she would have been more apt to help me. Instead she tried to talk me out of getting treatment. She left me and my husband feeling alienated and discouraged.

CS Jul 11 2019

Review for Dr. Tantibhedhyangkul

This man is arrogant and rude. He barely addresses the concerns and provided me with little to know explanation of my knee concerns. I would not recommend and never plan to return.

Jul 10 2019

Review for Dr. George

Professional, friendly, respectful, knowledgeable, thorough, open, honest, compassionate.

KB Jun 28 2019

Review for Dr. Costin

I woke up during a endoscopy due to his negligence. Do not recommend

Jun 18 2019

Review for Dr. Ahmed

Dr Matko is a wonderful doc kind compassionate and listens explains everything.

OH - Jun 18 2019

Review for Dr. Matko

Dr. Costin was very informative and treated me like family.

Jun 14 2019

Review for Dr. Costin

I arrived 2 hours early - my mistake, and Dr. Costin squeezed me in right away. Follow up visit so I didn't chew into other patients time. Once again Dr. Costin and Tamera exceeded all expectations. I would highly recommend this surgeon!

May 24 2019

Review for Dr. Costin

May 22 2019

Review for Dr. Sabbagh

May 21 2019

Review for Dr. Berenger

Dr Serna and his staff really went above all expectations. From the initial office visit for a torn acl, to the day of surgery and appointments post-op. Dr Serna and his team truly care and you can feel it when talking with them.

May 17 2019

Review for Dr. Serna

I couldn't ask for a more professional doctor. His technical skills along with his communication skills are exceptional. His entire staff also has these same qualities

May 13 2019

Review for Dr. George

May 09 2019

Review for Dr. Costin

May 07 2019

Review for Dr. Dobler

Apr 23 2019

Review for Dr. Dobler

He is condescending, rude, and unprofessional. Focused on computer rather than patient. Dismissive of questions

Apr 22 2019

Review for Dr. Sabbagh

Apr 17 2019

Review for Dr. Subramaniam

Be careful that the billing department doesn't get creative with the diagnostic codes in order to maximize profits at the patients (that's you) expense!

Apr 12 2019

Review for Dr. Blades

He takes time with you and you talk over your situation and then discuss the matter.

Apr 12 2019

Review for Dr. McLaughlin

Amazing Doctor, incredible results, I wish I would have found him years ago...

Apr 12 2019

Review for Dr. Costin

Dr. Blades and his staff provide excellent care. They truly care about their patients, providing detailed information and follow-up. I have been going to Dr. Blades for many years, and he and his staff have always been helpful and respectful.

Apr 11 2019

Review for Dr. Blades

I couldn't say enough about Dr. Issa. I have doctored with him for many years and find him to be the most caring considerate highly qualified doctor. I can't say enough Actually he saved my life. He found cancer five years ago and I am hoping for another 15 or so years.

Apr 03 2019

Review for Dr. Issa

This man has no business practicing any kind of medicine. He has an obvious God-complex and refuses to listen to his patients.

Mar 31 2019

Review for Dr. Tully

He is very patient and explains things. He never acts in a hurry to get you out of there.

Mar 31 2019

Review for Dr. Gomes

Mar 30 2019

Review for Dr. Gallo

This doctor is amazing!!!! He just performed eye surgery on my sister and has gone above and beyond with her after care. He has a bedside manner that is unheard of these days. I can’t say enough good things about him. And his office staff is just as amazing.

Mar 29 2019

Review for Dr. Costin

Mar 29 2019

Review for Dr. Costin

Best Gastro ever!

Mar 29 2019

Review for Dr. Harris

She was wonderful. I really like how she listened, took time and accurately figured out what was going on in my body!

Mar 28 2019

Review for Dr. Rice

Mar 28 2019

Review for Dr. Rice

Mar 27 2019

Review for Dr. Herbert

Always on time always professional but so friendly and makes you feel at ease even having a cystoscopey - only doc I would go to for my problem.

Mar 24 2019

Review for Dr. Campbell

I found Dr Costin friendly, willing to answer all questions and i felt assured I would be cared for well during surgery. I would highly recommend him to anyone contemplating having eyelid surgery.

Mar 24 2019

Review for Dr. Costin

Dr Bogard was great.He took the time to explain what was going to happen and took the time needed to answer all my questions.

Mar 22 2019

Review for Dr. Bogard

Mar 21 2019

Review for Dr. Cann

Dr. Costin is extremely warm and personable and makes you feel that he values you and your needs. Explained my procedure thoroughly and I’m looking forward to it in April

Mar 21 2019

Review for Dr. Costin

Everyone in this office is extremely friendly and caring. Dr. Costin is wonderful and I highly recommend him

Mar 21 2019

Review for Dr. Costin

Dr. Khuri listens! He takes his time to listen to you.He seems to know what's wrong with you,without you saying to much.Dr. Khuri is an excellent Doctor.

Mar 21 2019

Review for Dr. Khuri

Mar 20 2019

Review for Dr. Berenger

Mar 19 2019

Review for Dr. Valent

Location

Cleveland Clinic Avon Hospital

33300 Cleveland Clinic Blvd, Avon, OH 44011

Frequently Asked Questions

Where is Cleveland Clinic Avon Hospital located?

Has Cleveland Clinic Avon Hospital won any recent awards from Healthgrades?

Does Cleveland Clinic Avon Hospital score well in safety ratings?