University of North Carolina Hospital

84%

Patients that would definitely recommend
14% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

2 ratings were better than expected

  • Deep blood clots in the lungs or legs following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
81%

Patients who gave a rating of 9 or 10
12% higher than the national average

84%

Would definitely recommend
14% higher than the national average

University of North Carolina Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%61%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

University of North Carolina Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%73%

Providers

Provider Reviews

She is very kind has a wonderful bedside manner. She explained everything and made sure I understood everything. Dr. Lisa Jackson Moore takes the time to listen to you. I will highly recommend her to anyone who is looking for an OB/GYN

Doreen A Spero Jul 08 2020

Review for Dr. Jackson-Moore

Excellent bedside manner.

Jun 30 2020

Review for Dr. Kaufer

Solid doctor.

Jun 10 2020

Review for Dr. Noorani

Jean, Alamance County Jun 10 2020

Review for Dr. Williams

He is very knowledgeable. He make his patients feel cared for. Great Doctor

Diane May 25 2020

Review for Dr. Zacks

Dr Figler is an outstanding urologist. He listened patiently, reviewed carefully and responded expediently. When dealing with cancer you need someone that truly cares and that is definitely Dr Figler. We highly recommend him!

Jim and Lynda Fuller May 23 2020

Review for Dr. Figler

May 17 2020

Review for Dr. Boyd

Love Doctor Muss. Cared for me when he was director of Oncology in Vermont Fletcher-Allen. We were both in tears when he had to leave to go to Chapel Hill, NC.

May 12 2020

Review for Dr. Muss

1 year check up Excellent bedside manner Turned my life around Rate highly

James Gray May 06 2020

Review for Dr. Figler

Virginia Apr 28 2020

Review for Dr. Fox

Dr. Fritz is a great doctor. He is extremely knowledgeable and answered any questions and concerns. After having multiple miscarriages and not being able to get pregnant again for 2 years, he was able help. We are now expecting twins.

Apr 28 2020

Review for Dr. Fritz

Had such a great experience with Dr. Derebail. Very attentive to patients needs. Kind. Always there too help. Very knowledgeable!

Nina Apr 28 2020

Review for Dr. Derebail

Excellent Doc Apr 23 2020

Review for Dr. Sonis

Rhonda Schwarz Apr 21 2020

Review for Dr. Sasaki-Adams

I am a long time healthcare worker, Dr. Stouffer is simply the best, there aren't enough good things I could say about him!

Cath Lab RN Apr 20 2020

Review for Dr. Stouffer

Excellent

Jim Collins Apr 14 2020

Review for Dr. Charles

Apr 10 2020

Review for Dr. Connolly

Caitlin Apr 07 2020

Review for Dr. Fritz

Dr. Gehrig is a leader in her field of medicine. Not only is she Knowledgeable and thorough she is also compassionate. Her skills as a surgical gynecological oncologist are superb. I highly recommend Dr. Gehrig.

Amy Fox Apr 04 2020

Review for Dr. Gehrig

She is the best. Direct and professional. And what is best - accurate in her diagnosis.

Rich Komisar Mar 31 2020

Review for Dr. Lam

Dr. Muss cared for my wife several years with her breast cancer. A more caring, more passionate Dr. there could never be. He took time to answer all my and my wife's concerns every visit. That alone these days is hard to find! I would recommend this angle of a doctor to anyone!

JOHN SNEAD Mar 30 2020

Review for Dr. Muss

MY VISIT BY THIS PHYSICIAN LASTED AT MOST, 5 MINUTES. HE ASKED HOW MY PREVIOUS SURGERY WENT ( UNRELATED TO MY LUNG CONDITION ). THEN HOW DO YOU FEEL? FOLLOWED BY QUICK CHIT-CHAT ABOUT MY CURRENT HEALTH. HE THEN RECOMMENDED I COULD START OXYGEN AT HOME. I DECLINED AND HE LEFT THE ROOM.

Mar 19 2020

Review for Dr. Ford III

Mar 10 2020

Review for Dr. Jackson-Moore

Julie McPherson Mar 09 2020

Review for Dr. Pendergraft

Lori - Haw River Mar 01 2020

Review for Dr. Steinbicker

Jennifer Johnson Feb 28 2020

Review for Dr. Barzin

Very thorough with answering questions. Was able to fit me in for a wisdom tooth extraction very quickly. Very satisfied with the care.

Feb 27 2020

Review for Dr. Jelic

Feb 16 2020

Review for Dr. Viprakasit

Feb 12 2020

Review for Dr. McRee

Very rude. Totally condescending. Uncaring. Walked out of appt.

Feb 11 2020

Review for Dr. Malkin

I wish she would run tests after an accident, be more helpful in figuring out why someone is in pain and try more pain medication options.

Feb 09 2020

Review for Dr. Chidgey

Dr. Jowza is an excellent pain specialist. She's easy to talk with, explores options and has great technical skills.

Jan 31 2020

Review for Dr. Jowza

Impressive doctor. Down to earth and explains things Very clearly. Friendly and even a little funny. Super knowledgeable and right on target. Knew I had one problem which she addressed well but she quickly discovered another underlying problem.

Jan 31 2020

Review for Dr. Scarlett

Jan 24 2020

Review for Dr. Casey

Nick Prato Jan 24 2020

Review for Dr. Bhowmick

Been With Dr. Min over 25 years and I trust and value the care he has provided for me over this time period. He is our family Doctor.

Rev. Joseph T. Alston MMin. Jan 09 2020

Review for Dr. Min

Excellent

Jan 09 2020

Review for Dr. McClure

Compassionate and helpful. Understands the brain-gut connection and explains things fully; glad to have found him.

Jan 04 2020

Review for Dr. Drossman

PA Dec 27 2019

Review for Dr. Wang

Ruth wade, mother of KATIE HAYNES Dec 20 2019

Review for Dr. Gerber

Dec 19 2019

Review for Dr. Noorani

Michael Lebert Dec 18 2019

Review for Dr. Williford

Dec 13 2019

Review for Dr. Bhowmick

Alison F. Dec 12 2019

Review for Dr. Fritz

Dec 08 2019

Review for Dr. Weir

DR. BARRITT NOT ONLY DISPLAYS METICULOUS DETAIL TO A PATIENT'S MEDICAL DILEMMA AND PROGNOSIS, HE ALSO SHOWS AN EMPATHIC AND SINCERE CONCERN .

Nov 29 2019

Review for Dr. Barritt IV

Dr Hackman is an amazing doctor and surgeon. I've been through a lot of doctor's and surgery's in my life and I have never had a better one all the way around. We are blessed to have such an amazing doctor in our presence.

Adriene Nov 23 2019

Review for Dr. Hackman

LOVE LOVE Dr. McGill! She is an amazing GI Dr. She goes out of her way to help her patients. She takes her time and really explains things. I would recommend her to anyone. I travel 4 hours to see her.

m Nov 22 2019

Review for Dr. McGill

Dr. McGill is fantastic! She is very knowledgeable and so sweet! She is very concerned about her patients. She always makes me feel like I am her only patient. She takes extra time to answer all of my questions.

MC Nov 22 2019

Review for Dr. McGill

Nov 22 2019

Review for Dr. McGill

I had a labral tear repaired in 2015 and Emile helped me for three weeks with recovery. She was the best physical therapist I've ever had - detail-oriented, patient and kind. She also wrote a very detailed letter to the next physical therapist when I had to move my recuperation elsewhere.

Nov 19 2019

Review for Emile Olsen

Daughter of Patient Nov 07 2019

Review for Dr. Wu

Cole Nov 05 2019

Review for Dr. Dorn

Nov 04 2019

Review for Dr. Fritz

Amazing and truly incredible.

Nov 01 2019

Review for Dr. Wood

Kevin LeCount Oct 31 2019

Review for Dr. Armistead

We had the greatest experience at UNC. Dr Fritz, our nurse Wendy, Dr. Coward, and the staff are all so helpful and personable. They gave us hope and were so helpful along our journey.

Oct 31 2019

Review for Dr. Fritz

I was referred to this office for a procedure. I’ve called multiple times and left a voicemail but no one has called me back. If their customer service is this poor, I wouldn’t want them doing any of my procedures or care.

Oct 29 2019

Review for Dr. Hayashi

Astrid Oct 26 2019

Review for Dr. Traub

She doesn't rush and spends as much time with you as she needs to to help. Great Doctor

Oct 22 2019

Review for Dr. Skariah

Mary Anne Thornton Oct 22 2019

Review for Dr. Drossman

Oct 21 2019

Review for Dr. Khagi

Now in Southport , NC - Oct 18 2019

Review for Dr. Lim

DJD Oct 14 2019

Review for Dr. Bhowmick

He did not have the level of maturity expected, but at the time we did not have a choice in the crisis, and the outcome was horrific.

Caregiver Oct 06 2019

Review for Dr. Crowner

After seeing several urologist she was able to determine the surgery needed. Nearly two years later I'm still in great shape after 25 years of a debilitating bladder issue. Some minor complications after surgery but they were quickly resolved.

Katherine Oct 04 2019

Review for Dr. Geller

Very knowledgeable and helpful. Makes the correct diagnosis that other doctors overlooked

Oct 03 2019

Review for Dr. Carneiro

Michele White Oct 01 2019

Review for Dr. van Deventer

Sep 26 2019

Review for Dr. Ollila

Can’t get a return appt for months when dr says see me in two weeks after ur Liver Specialist sees u...Having all records moved to Duke ...It is a shame

Sep 17 2019

Review for Dr. Majithia

You can’t go wrong with Dr. Fritz and his team. You feel like family the moment you walk in the door. We had our ups and downs through treatment but they were there every step of the way. We now have a beautiful 2 year old and our newest blessing is 3 weeks old.

Sep 17 2019

Review for Dr. Fritz

Chip Younce Sep 16 2019

Review for Dr. Figler

A BRILLENT doctor who cares about his patients not the $$. Treats his patients like people not cattle. Takes the time to listen, NEVER makes you feel rushed.

Irene Fried Sep 14 2019

Review for Dr. Carey

I was seen in a timely manner waiting only 10 minutes. The care I received was thorough and all of my questions were answered. Most importantly, I feel very comfortable with Dr Luyando and she answered all of my questions.

RD Sep 13 2019

Review for Dr. Simon

Sep 12 2019

Review for Dr. Fritz

Jonathan Taylor Sep 10 2019

Review for Dr. Majithia

A most friendly and direct Dr. He is thorough and completely explained my irregular heart beat problems! He performed two heart ablutions on me to correct the problems! It was delightful to have him as my surgeon!

Van in Raleigh , NC - Sep 10 2019

Review for Dr. Gehi

Dr. Bossenbrook, is an amazing Dr. I have been seeing her for, over 7 years now, and I’ve been blessed having her for my provider! Thank you, Dr. Kelly for being an amazing Dr., and for everything you have and do for me!

Donna Villano Sep 09 2019

Review for Dr. Fedoriw

Beverly Holub Sep 09 2019

Review for Dr. Soper

My daughter and I had a very unpleasant experience with this woman.

Sep 06 2019

Review for Danielle Anspach

Marie Gorman Sep 05 2019

Review for Dr. Jelic

Dr.McGill was very rude and non professional to me as a patient. Stated “I shouldn’t mess up her schedule”!! I would not recommend this doctor to anyone. Very selfish and self serving.

Sep 03 2019

Review for Dr. McGill

Have been patient of Dr. Monroe for several years. She listens, remembers and responds to all you have to share. She carefully monitors your progress. I am moving out of state and hope I find a doctor as good as she was for me.

Aug 30 2019

Review for Dr. Monroe

Dr. Grimm operated on my husband on this past Friday using the POEM procedure. He was very informative on the procedure, caring on feedback after surgery and his staff was very professional as well.

Great care by Dr. Grimm and staff. Aug 26 2019

Review for Dr. Grimm

Cranky, didn't listen to my concerns, argued with me about questions I had.

Aug 23 2019

Review for Dr. Cohen

I'm very pleased with the outcome of my surgery and meeting with Dr. Figler It was a pleasant experience. I'd highly recommend Dr. Figler to anyone who asks. I hope to heal well and need no further services but if so I will only trust his judgment and his professional opinion and expertise. thanks.

Joseph Garcia Parsons Aug 19 2019

Review for Dr. Figler

we had very good results always good care

Aug 15 2019

Review for Dr. Figler

Lisa Chayra Aug 14 2019

Review for Dr. Hwang

Dr. Wu exceeded my expectations! She and her staff were so welcoming and warm. My experience from surgery to recovery has been wonderful. She really listens to what you want and does her best to achieve that! I highly recommend her!

Shelley Wykle Aug 11 2019

Review for Dr. Wu

Maria Aug 10 2019

Review for Dr. Hwang

She was on time to attend to me.she was,nice,accommodating,friendly.

Aug 10 2019

Review for Dr. Mersereau

Lynda LV, NV 7/17/2019 Aug 08 2019

Review for Dr. Hwang

Have been seeing Doctor Klein for about 20 years, down to Earth, no knee jerk reactions, thoughtful and follows through!

Aug 07 2019

Review for Dr. Klein

Robert Martin Aug 07 2019

Review for Dr. Kashefsky

Aug 05 2019

Review for Dr. Fritz

She was the 1st doctor who listened to me about my health issues. She made me feel comfortable and she understood what I needed. She is a blessing and I appreciate her.

Jones Aug 05 2019

Review for Dr. Carey

Location

University of North Carolina Hospital

101 Manning Dr, Chapel Hill, NC 27514