The Moses H. Cone Memorial Hospital

76%

Patients that would definitely recommend
6% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™ (2020, 2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Joint Replacement Award™ (2020, 2019)

Superior clinical outcomes in knee and hip replacement

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2020, 2018)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

America’s 100 Best Hospitals for Spine Surgery Award™ (2020, 2019)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Pulmonary Care Excellence Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Cardiac Care Award™ (2019)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Pulmonary Care Award™ (2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Critical Care Excellence Award™ (2019)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Orthopedic Surgery Excellence Award™ (2019)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Stroke Care Excellence Award™ (2019, 2018)

Superior clinical outcomes in the care and treatment of stroke

Joint Replacement Excellence Award™ (2018)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

5 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

7 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

76%

Would definitely recommend
6% higher than the national average

The Moses H. Cone Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%66%

The Moses H. Cone Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%73%

Providers

Provider Reviews

Dr. Chandler and his assistant, Danielle, were great! They identified the likely source of my problem and recommended treatment options. I am optimistic that I will be able to resume my previous activities in a few weeks.

Bill Jul 02 2020

Review for Dr. Chandler

Dr. Kramer was very knowledgeable and very relatable. My 6 year old had to be taken in for an office visit and Dr. Kramer explained everything so that he could understand what was going on.

Jul 02 2020

Review for Dr. Kramer

Eric Musselman Lexington N.C, Jul 02 2020

Review for Dr. Jones

Very compassionate and caring doctor. Always goes the extra mile for his patients.

Amelia E.Wilson Jun 30 2020

Review for Dr. Lucey

Due to COVID there was a little delay but understood. Although busy Dr. Lucey took time to sit and explain everything to me while listening to what I also had to say. Great Doctor and wonderful staff.

Jim Mullins Jun 30 2020

Review for Dr. Lucey

Dr. Kate Tabori makes you feel very comfortable in her care. Her gentle manner makes you feel you can have her ear. Great listener

Patricia Jun 25 2020

Review for Dr. Tabori

Edwin Draughn Jun 25 2020

Review for Dr. Dumonski

Dr. Ibazebo is very kind, knowledgeable and caring. He took time with me to explain everything to me. I was going to have to wait a week for my next appointment so he gave me medication (2 shots) to relieve some of my pain. I was able to get a good nights sleep. Just want to thank him.

Jun 24 2020

Review for Dr. Ibazebo

The staff at Wendover OBGYN is absolutely the best! I’ve been a patient at this practice for 24 years! There is no doctor better than Dr. Taavon!! So blessed to have such a great healthcare system in place that I can be a part of!!!

Amy Davis Jun 24 2020

Review for Dr. Taavon

Dr. Graves has performed two of my ACL surgeries, he’s an excellent surgeon who is incredibly knowledgeable and caring. I trust Dr. Graves and his PA James and I appreciate the time they have taken with me throughout my recovery.

Jun 23 2020

Review for Dr. Graves

Awesome Dr she will be truly missed enjoy your retirement

Katrice Wade Jun 23 2020

Review for Dr. Voytek

I cane out feeling my issue could be resolved and knowledgeable about options.

Jun 20 2020

Review for Dr. Kramer

Faith McIntosh Jun 19 2020

Review for Dr. Taavon

I’ve been with Dr. Cole for over 10 years. She is friendly, very thorough, knowledgeable, kind, and caring. I recommend her to everyone.

JaeLynn Jun 19 2020

Review for Dr. Cole

He explained everything very well and take time to answer my questions.

Irma Schmidt Jun 17 2020

Review for Dr. Rowan

Dr. Wrenn is the best!!!

Mary Luper Jun 17 2020

Review for Dr. Wrenn

I love Dr Harding and his nurse Sharon. He saved my life one night and I will always be grateful.

Sarah Jun 16 2020

Review for Dr. Harding

We had our virtual visit not too long ago . He is going to deliver my baby ! He is funny and very personable. I look forward to him delivering my daughter!!!!

LaTisha Smith Jun 16 2020

Review for Dr. Arnold

I would recommend Dr. Dumonski because of his professionalism and bed side manner. His team that surrounds him also has the same work ethic. Almost a year since my surgery and I would not have gone to any other doctor. I am very pleased with the result and his recommendations.

Jun 15 2020

Review for Dr. Dumonski

Barbara Steslow Jun 14 2020

Review for Dr. Dalldorf

Dr. Sturn has been friendly and extremely helpful during this time.

Jun 13 2020

Review for Dr. Stern

The staff and Dr listen and treat you like family. Very help full on the update medicine. They are down to earth people and very professional.

Robert and Gail Comer Jun 12 2020

Review for Dr. Garba

Excellent provider and Caring staff! Friendly, thorough and knowledgeable. Thank you!

Jill Jun 12 2020

Review for Dr. Ignelzi

Jun 11 2020

Review for Dr. Murphy

Dr was interested in how I was doing and he was engaging me with information about having surgery!

Rosa W Jun 10 2020

Review for Dr. Lucey

Fathiyyah Jun 10 2020

Review for Dr. Graves

Ron Hall Jun 10 2020

Review for Dr. Thompson

Great service and great professionalism. I felt like I was being cared for like I was when his dad was in practice!

Flo Macklin Jun 09 2020

Review for Dr. Murphy

Satisfied Jun 09 2020

Review for Dr. Ferguson

Very professional! My experience was great.

Jun 04 2020

Review for Dr. Dalldorf

Dr. Taavon is always informative and let’s me know if he has concerns and allows me to always voice my concerns.

Kenya H. Jun 04 2020

Review for Dr. Taavon

Mostly always on time always friendly always helpful. I’ve been going to this clinic since 1992.

Deryle Peaslee-Wood Jun 03 2020

Review for Dr. Bassett

Amazing service, quick and efficient

Eddie Jun 03 2020

Review for Dr. Wainer

I have been seeing Dr Hilty for a number of years. He always makes time to talk about what is going on and how I'm feeling. He is so attentive. It is a blessing to have him as my doctor and I know I'm in good hands. I would recommend Dr. Hilty to anyone looking for a great doctor.

Jun 03 2020

Review for Dr. Hilty

Excellent experience with Dr. Ibazebo. He is always professional and compassionate.

Jun 02 2020

Review for Dr. Ibazebo

Dr Kramer was very nice and very helpful with my daughter. They front staff was also very sweet with helping me check in

Jun 02 2020

Review for Dr. Kramer

Always treated very well by staff and Dr. Nudelman.

Dorothy Bush May 29 2020

Review for Dr. Nudelman

Very knowledgeable. Empathized with me regarding my issues. Willingness to help me with all options without the possibility of surgery

May 28 2020

Review for Dr. Ibazebo

Dr.Graves and Jim are the best. Funny caring and putting you and your loved ones health and activities first. Really put an emphasis on listening to find out what you expect and trying there best to get you there.

Mark May 27 2020

Review for Dr. Graves

I highly recommend Dr. Caffrey. He is compassionate and an exceptional medical intellectual. If my husband or children were to ever need an orthopedist, Dr. Caffrey would be my first choice. All personnel are friendly and patient - they've made a very sweet impression.

Ivy T. May 27 2020

Review for Dr. Caffrey

His knowledge with how to handle Dementia is very limited. Had to change to another doctor to get my spouse diagnosed. He did not listen to family. His diagnosis was nothing wrong but after changing to another doctor and one visit spouse was referred to Neurologist and was diagnosed with Dementia.

May 27 2020

Review for Dr. Burchette

I have been seeing Dr. Nelson for over 2 years and I can't say enough about her. She is professional, knowledgeable and cares about her patients. If you need a cardiac doctor you can not find a better one than Dr. Nelson

Roy Phillips May 24 2020

Review for Dr. Nelson

Needed to check my left knee replacement after falling in shower.

Renee Hooks May 23 2020

Review for Dr. Rowan

Dr. Ditty is extremely knowledgeable very understanding and spends as much time as you need answering your questions . And making you feel comfortable about your procedure, I would recommend Dr. Ditty to anyone.

Dayne Wilson May 23 2020

Review for Dr. Ditty

Dr. Ditty is a compassionate and attentive surgeon. He listened to my concerns, symptoms and reviewed all tests thoroughly. I would highly recommend. The office staff at Joint Implant was awesome as well.

May 23 2020

Review for Dr. Ditty

Never have any issues with staff. Dr. Miller is easy to talk to and very knowledgeable. I enjoy having her as my doctor. Dr. Miller, her nurse Susan and the rest of the staff are awesome.

.B May 22 2020

Review for Dr. Miller

Dr Voytek is awesome! Best wishes for her on retirement. Irreplaceable!

Michele May 22 2020

Review for Dr. Voytek

Anna is one of the best doctors I have ever dealt with. She listens and asks probing questions. She is an excellent diagnostician and genuinely cares about you as an individual and patient. She is a wonderful person and doctor. I'm so grateful to and for her.

Jean May 22 2020

Review for Dr. Voytek

Dr. Bassett is great. I am so thankful to have her for my doctor. Murphy-Wainer should feel so privileged to have such a wonderful doctor on their staff.

Cathy Kirkman May 22 2020

Review for Dr. Bassett

I love Dr. Ibazebo. He exudes warmth, concern, and humor. I have been seeing him for a while. Each time he has been consistent in his approach. I would recommend him to everyone, no matter their age.

Bernadette Giss May 21 2020

Review for Dr. Ibazebo

Excellent as usual

Janet Boykins May 20 2020

Review for Dr. Miller

Dr. Taavon is the greatest doctor I have ever had! He truly cares about his patients and takes time to address all questions and concerns during our consultation. I appreciate his response time whenever I have called to request prescription refills or have other medical inquiries.

WENDY F. May 20 2020

Review for Dr. Taavon

I should have had him years ago.

Angela May 20 2020

Review for Dr. Taavon

Beverly M. May 19 2020

Review for Dr. Gramig

Competent, Compassionate, Committed

Dr Cole May 17 2020

Review for Dr. Dean

Simply the best!

May 16 2020

Review for Dr. Graves

Very professional answered all questions and choose the best path for healing without surgery

May 15 2020

Review for Dr. Rowan

Marilyn Schwarz May 15 2020

Review for Dr. Yates

Taavon and his office has been the absolute best in care. His bedside manner is superb!!! I’ve been a patient for years and I feel like I’m catching up with friends when I visit.

Karen Byers May 14 2020

Review for Dr. Taavon

Dr. Murphy took time to provide detailed information and answered questions. The injection in my right knee was professionally and gently administered.

Judith V Alexander May 14 2020

Review for Dr. Murphy

Joe & Mary Edwards May 14 2020

Review for Dr. Bassett

Very Friendly! Interested in what I had to say and acted concerned!

May 14 2020

Review for Dr. Landau

May 13 2020

Review for Dr. Mann

Dr. Brown is a phenomenal doctor and runs a great clinic. She helped me with my contacts and dry eye issues.

Jimmy May 13 2020

Review for Dr. Brown

.P May 13 2020

Review for Dr. Griffin

Virtual visit was easy to set up, Dr was able to call me a little before the appt. He was very through and we discussed medication. I was happy that it could be done over the phone.

.D May 13 2020

Review for Dr. Harris

It was a pleasant experience. I would say fast and efficient

.P May 13 2020

Review for Dr. Polite

Very pleasant staff and Dr. Cole was extremely thorough and was awesome!

.H May 13 2020

Review for Dr. Cole

Dr Knapp is the best Dr I have had since moving to Greensboro. She explains things in a way that helps you understand your issues and does it in a very professional way. I WOULD recommend her as the best.

Helen L Blyshak May 12 2020

Review for Dr. Knapp

Dr. Dalldorf is absolutely fantastic! He is very knowledgeable and listened to all of my knee complaints. He is about to do total knee replacement on me and I am feeling very confident in him and his staff!

Kimberly Garner May 12 2020

Review for Dr. Dalldorf

Terrible, 10 years of face lasering after using the "incorrect" laser, now with the "correct" one, am getting charged double! If you're looking for high prices and never ending sessions, this is your doctor.

May 12 2020

Review for Dr. Truesdale

Dr. Rigby is the first Sports Med doctor that I feel truly listened to me and answered my questions to the fullest extent. He made me feel truly heard. I wish all doctors were like him. He is truly amazing with great bedside manner.

Gray Moulton May 11 2020

Review for Dr. Rigby

Dr. Hung is by far my favorite medical professional. He always takes the time to listen, and he explains things in a clear, easy to understand manner. He is a down to earth guy and I wish he was a general practice doc; I'd switch in a heartbeat.

Vincent Nappo May 11 2020

Review for Dr. Hung

I am so happy we have such a knowledgeable and caring doctor. She addresses my child’s whole health the physical, mental and social. The staff is great and my child feels comfortable discussing her Heath with her. I recommend her and the office to my friends and family.

.J May 08 2020

Review for Dr. Quinlan

Was quick an easy to connect and talk about problem. Appreciated the advise and referral

.M May 08 2020

Review for Dr. Barnes

I had total knee replacement surgery in March. Dr. Lucey answered all my questions about surgery and recovery. His staff have been helpful and kind especially Kim who I called the first couple of weeks and she reassured me with my issues. I would recommend Dr Lucey to anyone with knee issues.

Debbie E. May 08 2020

Review for Dr. Lucey

Met using Healow. Actually began the appointment before the scheduled appointment time. Did not feel rushed. Sufficient time was allowed to cover the issues for review and I was asked if I had additional questions or concerns.

.C May 08 2020

Review for Dr. Meyers

I only have great things to say about Dr. Gates and his practice! So grateful for him and all that he and his team do for my family. THANK YOU for being so wonderful!

Allison Kleinman May 08 2020

Review for Dr. Gates

Video Appt. All needs were taken care of as well as a face to face appt.

.C May 08 2020

Review for Dr. Stoneking

Dr Chandler and the staff are very courteous, friendly and encouraging.

Patricia Hall May 08 2020

Review for Dr. Chandler

Very helpful! I have been having pain in my knee for 24 days, and they are helping me getting it straightened out

Eric Hamm May 08 2020

Review for Dr. Caffrey

Dr Voytek has always listen and has always been extremely patience and understanding.

Michael R May 08 2020

Review for Dr. Voytek

Always enjoy see these guys. Usually low wait times and quick service with good results and recommendations. Usually with a good bit of humor involved!

Ellen Hopkins May 07 2020

Review for Dr. Dalldorf

Met with Dr. Chandler for my post-op appt. He is a phenomenal guy and orthopedic surgeon. I would highly recommend him to anyone with shoulder issues.

Matt M. May 07 2020

Review for Dr. Chandler

He identified spinal issues previous orthopedic surgeons had not. A very thorough and careful professional.

Lucia Holliday May 07 2020

Review for Dr. Dumonski

Bonnie E Meeks May 07 2020

Review for Dr. Wolters

Dr. Bassett was excellent! She was confident, caring and gentle. She did a fabulous job draining fluid off of my knee and made me feel so comfortable about having it done. I highly recommend her!

Tracey Keaton May 07 2020

Review for Dr. Bassett

I am recovering from total knee replacement and I am doing well thank you Dr. Lucey.

Frances B Nance May 07 2020

Review for Dr. Lucey

He replaced both my knees. Very nice and listens to you.

Melda Crum May 06 2020

Review for Dr. Beane

Dr. Bassett is very nice and takes time to explain everything. I like her very much.

May 06 2020

Review for Dr. Bassett

Dr. Bassett was great. The only complaint I have is the wait. My appointment was at 10:00. I did not get called back until around 10:40. That is too long.

May 06 2020

Review for Dr. Bassett

I will recommend this doctor, Dr. Mark Dumonski to anyone. I know people that have had back surgery and still have problems. I can only speak for myself. This doctor is one of the best. Even at this point right now, you cannot tell I even had surgery unless you look close.

Ozzy May 05 2020

Review for Dr. Dumonski

Everyone was very nice and professional. They all answered my questions thoroally.

Glenda Coble May 05 2020

Review for Dr. Landau

Great doctor with great outcomes, actually listens to patient concerns and provides reasonable and well thought out plans of care. As a DPT I’ve always said If I need surgery, Dr. Landau will be one of my first choices.

May 05 2020

Review for Dr. Landau

Dr. Landau thoroughly explained all of my options. I had plenty of time to ask questions. His PA, Brandon Parry, is also fantastic

May 05 2020

Review for Dr. Landau

Dr Rowan is always very professional and knowledgeable. I always feel very comfortable talking with him.

Ray Cromer May 02 2020

Review for Dr. Rowan

Location

The Moses H. Cone Memorial Hospital

1200 N Elm St, Greensboro, NC 27401