Southeastern Regional Medical Center

60%

Patients that would definitely recommend
10% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

1 rating was better than expected

  • Pressure sores or bed sores acquired in the hospital

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10
4% lower than the national average

60%

Would definitely recommend
10% lower than the national average

Southeastern Regional Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Southeastern Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%73%

Providers

Provider Reviews

Dr. Rozier is one of the kindest, most gentle spirited, compassionate doctors I have ever seen. I have been going to him for almost 40 years and he has never changed! Thank you for your service to ladies throughout Robeson County!

Vickie Taylor Jun 19 2020

Review for Dr. Rozier

I enjoy Dr.McLeod. I switched from Medical Clinic. I’ve only had 2 visits. I really like Dr. McLeod. The wait time both times was too long!

Jun 18 2020

Review for Dr. McLeod

Very pleased.

Jun 06 2020

Review for Dr. Breitbart

Brandy N Hughes May 12 2020

Review for Dr. Thomas-Montilus

Kasseme Rhodes May 06 2020

Review for Dr. Daniels

Audrey Houser Apr 21 2020

Review for Dr. Calderon

He is a D.O. and not a good one. Very arrogant and cocky.

Apr 01 2020

Review for Dr. Blandford

Great, always is!!!very professional, friendly great Doctor. He cares about his patients

Hollis Britt Mar 21 2020

Review for Dr. Rush

Dr. Carter is a rarity - a caring surgeon who clearly explains all treatment options and helps you decide which is best for you. Follow up after surgery is thorough and expectations clearly delineated. I would recommend him in an instant.

P. Phillips Mar 20 2020

Review for Dr. Carter

Anne McGirt Mar 18 2020

Review for Dr. Rush

Love this Dr. and his wonderful staff. I rarely have waited more than 10-20 minutes for my appointment. Very caring.

Mar 16 2020

Review for Dr. Lal

bossbuddy1969@aol.com Feb 28 2020

Review for Dr. Velazquez

Excellent service and care. Very thorough with the examination and explaining different treatment methods.

Anthony Matthews Feb 01 2020

Review for Dr. Carter

I knew him from work but new nothing about his skills. Very friendly and warm. He takes his time and explains.

Jan 30 2020

Review for Dr. Walters

L Garrison Jan 22 2020

Review for Dr. Rush

great visit all my questions were answered.

O. W. Altman Jan 17 2020

Review for Dr. Rush

Dr. Shetty is awesome!

Jan 15 2020

Review for Dr. Shetty

love the office

Anonymous Jan 09 2020

Review for Dr. Hendricks

love the staff

Anonymous Jan 09 2020

Review for Dr. Hendricks

love the office

A. W. Jan 09 2020

Review for Dr. Hendricks

love the staff here

Anonymous Jan 09 2020

Review for Dr. Hendricks

love staff and office

Anonymous Jan 08 2020

Review for Dr. Hendricks

love staff and office

Anonymous Jan 08 2020

Review for Dr. Hendricks

love this office and staff

Anonymous Jan 08 2020

Review for Dr. Hendricks

love the staff

M. P. Jan 08 2020

Review for Dr. Hendricks

Great staff and awesome doctor

Anonymous Jan 08 2020

Review for Dr. Hendricks

love office and staff

Anonymous Jan 08 2020

Review for Dr. Hendricks

love this office and staff

Anonymous Jan 08 2020

Review for Dr. Hendricks

would highly recommend anyone to this office

Anonymous Jan 08 2020

Review for Dr. Hendricks

Lisa Smith Jan 08 2020

Review for Dr. Rush

C Jan 07 2020

Review for Dr. Rush

Excellent physician expresses concern, explains issues thoroughly and provides outstanding care.

Linda Jones in Bennettsville, SC - Dec 18 2019

Review for Dr. Rush

I have been seeing Dr Rush for many years. Currently I am being treated for multiple fractures of my left heel and ankle. I find him knowledgeable, compassionate, explains everything well and provides great care.

R. Mathis Nov 23 2019

Review for Dr. Rush

My visits with Dr. Nail are awesome. He always tell me the truth about my situation and illnesses. He never, never has a bad attitude and he's always concerned about my other issues as well.

Nicole Watson Nov 20 2019

Review for Dr. Naik

These Jason I need to talk to you about something please

Jason Jones Nov 15 2019

Review for Dr. Peace

El hizo la cirugía de hernia de mi esposo. Me encanta su amabilidad y deseo por la mejoría del paciente

Laura Perez Nov 14 2019

Review for Dr. Velazquez

Nov 01 2019

Review for Dr. Rush

Dr. Rush is a good doctor and a good man.

Stanley Knick Nov 01 2019

Review for Dr. Rush

Dr. Rush has treated our family for 25 years. He has always been a faith based professional, caring, accurate and up to date with a diagnosis, procedures and equipment used.

Orlah King Oct 23 2019

Review for Dr. Rush

Dr. Rush has a friendly staff that made me feel comfortable during my visit and was very thorough explaining what needed to be done for me to get back to being pain free

Oct 23 2019

Review for Dr. Rush

Dr Carter always seems to care about me and my well-being. Thank you for your concert

Billy Oct 19 2019

Review for Dr. Carter

Very professional and personable. Provided clear information

Dorothy Oct 17 2019

Review for Dr. Rush

Dr. Baza is very caring and genuine. He is the best primary care physician that I have ever had. He is very professional and I highly recommend him.

Oct 15 2019

Review for Dr. Baza

Dr Hendricks and his staff were very helpful and are willing to take the time to assist there patients

M. A. Oct 15 2019

Review for Dr. Hendricks

Love Dr H and his staff

R. C. Oct 15 2019

Review for Dr. Hendricks

Wait time was excellent and love his bed side manners

S. C. Oct 15 2019

Review for Dr. Hendricks

Great provider

Anonymous Oct 02 2019

Review for Dr. Hendricks

Excellent

Anonymous Oct 02 2019

Review for Dr. Hendricks

Shoutheastern dermatology provided as great experience.

Anonymous Oct 02 2019

Review for Dr. Hendricks

Dr Hendricks and staff took great care of me

Anonymous Oct 02 2019

Review for Dr. Hendricks

Dr. Hendricks and his staff are wonderful

Anonymous Oct 02 2019

Review for Dr. Hendricks

Dr Hendricks is a great provider and has the best bed side manner around. He provides excellent care.

Anonymous Oct 02 2019

Review for Dr. Hendricks

Tiffany and the staff took great care of me and provided with the answers and treatment I truly needed!!

Anonymous Oct 02 2019

Review for Tiffany Clowers

Tiffany is an amazing provider and truly cares about her patients. She provides Excellent care and goes above and beyond to insure her patients are well cared for. She is truly amazing

Anonymous Oct 02 2019

Review for Tiffany Clowers

Dr Hendricks is very knowledgeable and able properly diagnosis my needs.

Anonymous Oct 02 2019

Review for Dr. Hendricks

Dr Hendricks has a great bedside manner and is willing to spend the time you need with you to explain things appropriate

Anonymous Oct 02 2019

Review for Dr. Hendricks

Dr Hendricks answered all my questions and explained things well to me.

Anonymous Oct 02 2019

Review for Dr. Hendricks

The Doctor and staff were great and took great care of me

Anonymous Oct 02 2019

Review for Dr. Hendricks

Great experience with doctor and staff. Everything was explained to me well and the staff was very proffesional.

Anonymous Oct 02 2019

Review for Dr. Hendricks

Great staff, great doctor. Listens thoroughly and tries to work with you to create the perfect treatment for your health. Glad i have found a doctor i can trust

Lacey Sep 27 2019

Review for Dr. Shikha

Excellent, caring doctor

Sep 17 2019

Review for Dr. Maggitti

Always professional, instills confidence, takes time to be informative and supportive

Whit gibson Sep 13 2019

Review for Dr. Rush

DR. Watson is an excellent doctor who takes the time to discuss, inform and help get to the bottom of medical issues. I enjoy her high energy and wealth of knowledge. She has improved my health when other specialists couldn't.

Aug 22 2019

Review for Dr. Watson

Wonderful!

Aug 17 2019

Review for Dr. Agyei-Gyamfi

I lovethe fact that Dr. Rush gives a complete analysis of my specific condition. He is honest about what can and cannot be done to eleliminate or resolve the issue. I respect his advise especially when he tells me to use surgery as a last resort. He is compassionate and caring.

Teresa Aug 15 2019

Review for Dr. Rush

Charlotte Medina Aug 02 2019

Review for Dr. Smith

Efficient staff. Dr. Rush quite helpful with reason for visit and helped me to realize he is able to help me with problems I am having with my knees. Easy to talk too.

Godfather213 Jul 26 2019

Review for Dr. Rush

Excellent Friendly staff Dr Rush explained my issue and treated in layman’s terms Great Dr

Jul 26 2019

Review for Dr. Rush

everything was great

Anonymous Jul 22 2019

Review for Dr. Hendricks

1 hour wait time bedside manner was great

Anonymous Jul 22 2019

Review for Dr. Hendricks

excellent

Anonymous Jul 22 2019

Review for Dr. Hendricks

Everything was great

Anonymous Jul 22 2019

Review for Dr. Hendricks

everything was excellent, wait time could be better

Anonymous Jul 22 2019

Review for Dr. Hendricks

very easy day

Jacobs B. Jul 19 2019

Review for Dr. Hendricks

great visit great staff

George C. Jul 19 2019

Review for Dr. Hendricks

Dr. Baza is a caring and compassionate doctor who takes the time to really listen to his patients medical issues/needs.

Jul 04 2019

Review for Dr. Baza

Very

Ronald Ray in Laurinburg, NC - Jun 27 2019

Review for Dr. Carter

dr brewington is in lumberton at mission foot and ankle right hand side past bobs jewelry

betty cowser in Hope Mills, NC - Jun 03 2019

Review for Dr. Brewington

good bedside manners. great doctor.

B. W. May 30 2019

Review for Dr. Hendricks

Wondreful Experience

L. M. May 30 2019

Review for Dr. Hendricks

Excellent Bedside Manner!

C. G. May 30 2019

Review for Dr. Hendricks

Great experience! Would recommend to family and friends!

N. L. May 30 2019

Review for Dr. Hendricks

Great experience!

E. D. May 30 2019

Review for Dr. Hendricks

Excelent!

S. D. May 30 2019

Review for Dr. Hendricks

Great experience!

M. B. May 30 2019

Review for Dr. Hendricks

my experience this visit was one of the best

Anonymous A. May 30 2019

Review for Dr. Hendricks

wait time was not as bad as it usually is

Kim B. May 30 2019

Review for Dr. Hendricks

pleasing visit

Carolyn S. May 30 2019

Review for Dr. Hendricks

I would highly recommend Dr Hendrix for all procedures, really does awesome work. He takes time to explain things in full detail. I am very well pleased. Thank you Dr. Hendrick for making me feel good about myself.

SC - May 29 2019

Review for Dr. Hendricks

Dr Brenner is very serious about his work and his desire to help his patients. He has done two different joint replacement surgeries for me both of which turned out excellent.

May 28 2019

Review for Dr. Brenner

neck and lower back.

May 27 2019

Review for Dr. Allen

We had to wait two hours past our appointment. Very unprofessional.

May 21 2019

Review for Dr. Brenner

i had a rare cardiac paraganglioma. as i understand, the first at duke. an 8 hour open heart surgery by Dr. Milano to remove the tumor and a lot of recovery time and im 100%. there are no words to describe my gratitude and level of respect for this wonderful Dr. thank you Dr. Milano

May 17 2019

Review for Dr. Milano

great interview

May 15 2019

Review for Dr. Carter

great

May 13 2019

Review for Dr. Carter

Connie S. Graham in Fayetteville, NC - Apr 24 2019

Review for Dr. Hendricks

Location

Southeastern Regional Medical Center

300 W 27th St, Lumberton, NC 28358