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Randolph Hospital

Randolph Hospital is a medical facility located in Asheboro, NC. This hospital has been recognized for Patient Safety Excellence Award™.

62%

Patient Experience Rating

2% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2024, 2023, 2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10

Equal to the national average

62%

Would definitely recommend

2% lower than the national average

Randolph Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%47%

Randolph Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%66%

Providers

Provider Reviews

Dr. Rettinger is fantastic. She's kind, knowledgable and attentive. I am very grateful to have her as my doctor!

Jul 14 2024

Review for Dr. Rettinger

Dr Morgan was wonderful I couldn’t have asked for a better surgeon. He talked to me and even gave me a copy of his notes. My surgery went great and I felt very happy that he was the one that performed it

Jul 12 2024

Review for Dr. Morgan

Dr. Ramos was very efficient in taking time to explain my condition in great detail. He did not hurry thru my visit and proved to be most helpful in telling me what my problem was. I was very pleased with him and would highly recommend him to any one who has a back problem.

Ammie Keatts Jul 11 2024

Review for Dr. Ramos

All good

Jul 07 2024

Review for Dr. Rettinger

Dr Rettinger is a wonderful, caring, and thorough provider, who is always helping me to feel my best.

Jul 06 2024

Review for Dr. Rettinger

Location

Randolph Hospital

364 White Oak St, Asheboro NC 27203

CallDirections

(336) 625-5151

Frequently Asked Questions

Where is Randolph Hospital located?

Randolph Hospital is located at 364 White Oak St, Asheboro, NC 27203. Find other locations and directions on Healthgrades.

Has Randolph Hospital won any recent awards from Healthgrades?

Yes, Randolph Hospital has been awarded with Patient Safety Excellence Award™ in the past two years.

Is Randolph Hospital highly rated with patients?

65% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Randolph Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Randolph Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Randolph Hospital profile..

How does Randolph Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

364 White Oak St

Asheboro, NC 27203

Directions

(336) 625-5151