Novant Health Rowan Medical Center
Patients that would definitely recommend
11% lower than the national average
Hospital Quality
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePatients who gave a rating of 9 or 10
7% lower than the national average
Would definitely recommend
11% lower than the national average
Novant Health Rowan Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Novant Health Rowan Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Jan 14 2021
Review for Dr. Wilson
I just want to let everyone know that Dr. Robinson is an excellent doctor, he's very personal he listens which is extremely important for me I have gone through three neck fusions and multiple other surgeries so that's the most important thing for me. I have gone through multiple surgeries and for...
John Geisler Nov 20 2020
Review for Dr. Robinson
I saw Dr Whitaker many years ago, but have never forgotten the experience since due to his disregard I ended up in the ER. I find him to be a doctor who is tired of dealing with people and not interested enough in your health problems to take the time to ensure the treatment option best for you.
Nov 12 2020
Review for Dr. Whitaker
I attended an office visit with a relative. The wait time was almost non-existent. Dr. Brinkley is obviously a caring and competent physician. He had information ready at hand, but aided in making decisions without sugarcoating anything, but with a feeling of hope as well. I am a retired...
Dr. Richard Joslin Nov 12 2020
Review for Dr. Brinkley
At our family care office we asked for a doctor that could help my husbands back problem. Without missing a beat the answer was Dr. Ranjan Roy. At the first appointment we were comfortable. Dr .Roy listened . He ordered an MRI and took the time to show us the results. He said be believed he...
Roy Barnes Oct 29 2020
Review for Dr. Roy
Location
Novant Health Rowan Medical Center
Frequently Asked Questions
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A doctor should always put a patient health and well-being before the staff...Wilson has not earned that title ..... please be aware and more respectful with the elderly patients.