Novant Health Rowan Medical Center

59%

Patients that would definitely recommend
11% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

10 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
62%

Patients who gave a rating of 9 or 10
7% lower than the national average

59%

Would definitely recommend
11% lower than the national average

Novant Health Rowan Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%83%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Novant Health Rowan Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

A doctor should always put a patient health and well-being before the staff...Wilson has not earned that title ..... please be aware and more respectful with the elderly patients.

Jan 14 2021

Review for Dr. Wilson

John Geisler Nov 20 2020

Review for Dr. Robinson

I saw Dr Whitaker many years ago, but have never forgotten the experience since due to his disregard I ended up in the ER. I find him to be a doctor who is tired of dealing with people and not interested enough in your health problems to take the time to ensure the treatment option best for you.

Nov 12 2020

Review for Dr. Whitaker

Dr. Richard Joslin Nov 12 2020

Review for Dr. Brinkley

Roy Barnes Oct 29 2020

Review for Dr. Roy

Location

Novant Health Rowan Medical Center

612 Mocksville Ave, Salisbury, NC 28144

Frequently Asked Questions

Where is Novant Health Rowan Medical Center located?

Has Novant Health Rowan Medical Center won any recent awards from Healthgrades?

Does Novant Health Rowan Medical Center score well in safety ratings?