Novant Health - Presbyterian Medical Center

74%

Patients that would definitely recommend
4% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2019)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2019)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Pulmonary Care Excellence Award™ (2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2018)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

1 rating was better than expected

  • Bloodstream infection following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

74%

Would definitely recommend
4% higher than the national average

Novant Health - Presbyterian Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%66%

Novant Health - Presbyterian Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

Paula Linman Jul 11 2020

Review for Dr. Fishburne

B. Ennis Jul 11 2020

Review for Dr. Mohanty

Dr. Brotze was ready to begin my procedure at the exact time it was scheduled. He explained what he was going to do and how long it would take In plain language. Dr. Brotze has performed several medical procedures on me over the past several years and I highly recommend him.

Rhonda Jul 10 2020

Review for Dr. Brotze

Chris is a good listener, did not rush, and gave me information that would help me with diagnosis. I would definitely recommend Chris Maambo.

Jul 10 2020

Review for Nchimunya Maambo

Elaine Martin Jul 09 2020

Review for Dr. Tucker

Luci Jul 09 2020

Review for Dr. Rawl

Melanie S. Jul 09 2020

Review for Dr. Jimoh

Excellent physician. Fantastic bedside manner. Highly recommend!

Jul 08 2020

Review for Dr. Cheruvu

Saw him at Charlotte GI on Randolph Rd. He was prepping me for an upcoming colonoscopy. He did a great job of thoroughly explaining the steps to prepare and answering questions.

Jul 06 2020

Review for Nchimunya Maambo

Rhonda Jul 05 2020

Review for Dr. Homesley

The definition of a GREAT surgeon! I hope to never need surgery again, but if I do, I will not hesitate to go see Dr. Fowler. He took the time to explain everything in great detail to me which put my mind at ease. His PA, Michael, is amazing too!

Jul 03 2020

Review for Dr. Fowler

My experience was very good with Dr Clements. He sits and listens to you. I highly recommend.

Jul 01 2020

Review for Dr. Clements

Dr, Dobson is thorough, thoughtful, and offers treatment options.

Richard Duncan Jul 01 2020

Review for Dr. Dobson

knowledgeable, very approachable, displays a willingness to discuss a patient's concerns and a graduate of U of Texas medical !! ( we know a few of those medical professionals in Houston and med school professors there)

Clarence Jordan Jul 01 2020

Review for Dr. Brotze

Great office!

Jul 01 2020

Review for Dr. Helton

great doctor always listens and explains where yoju can understand

Jun 30 2020

Review for Dr. McClelland

The doctor and his staff were first rate.

Jane Shoemaker Jun 29 2020

Review for Dr. Ryan

I have been seeing Dr. Friedman for 25 years. I had an issue with something in my eye. He was able to get it out and then help restore the damage in my eye. Ever since that I have gone to him for all my eye problems and eye exams.

Jun 29 2020

Review for Dr. Friedman

I had a procedure performed by Dr. Moore. Dr. Moore, his nurses and entire staff were very friendly and professional. I would highly recommend Dr. Moore and the Charlotte Gastroenterology & Hepatology to anyone.

Gary Stewart Jun 28 2020

Review for Dr. Moore III

Lisa Cannon Jun 28 2020

Review for Dr. Fishburne

KMick Jun 27 2020

Review for Dr. Kuruvilla

Very informative Ver through And knowledgeable Very impressed

Bobby Jun 26 2020

Review for Dr. Arbid

professional and very kind

Jun 26 2020

Review for Dr. Cheruvu

Awesome and informative. Dr. Arbid has given me hope!

Jun 25 2020

Review for Dr. Arbid

Listens to you and explains everything and doesn’t beat around the bush... very straight forward .

Marie Ewing Jun 25 2020

Review for Dr. Arbid

Dr Arbid is loving, caring doctor. He explain everything slowly. I was lucky to get to know him. I love the staff they very friendly.

Amgad Shehatta Jun 25 2020

Review for Dr. Arbid

Annie Dixon Jun 24 2020

Review for Dr. Sacksteder

Dr. Cheruvu was very friendly and professional. He explained his approach in terms that were easily understandable. He made me feel very comfortable and at ease.

Jun 24 2020

Review for Dr. Cheruvu

I have been seeing Dr. Tucker for over 4 years now. He has done several eye surgeries on me. He takes the time to help you understand what he is going to do. He explains in a very easy to understand language. Thank you for helping my eyes stay healthy.

james ray everette Jun 23 2020

Review for Dr. Tucker

Dr. Sacksteder is a wonderful dr.. She takes the time to listen to her patients and gives them all their options to explore. She is kind, knowledgeable and professional. I would highly recommend her to adults and children.

Jen Lewis Jun 20 2020

Review for Dr. Sacksteder

I most appreciate how comfortable doctor Roddey made me feel, his real down to earth approach is refreshing.

Jun 19 2020

Review for Dr. Roddey Jr

I Hairston Jun 19 2020

Review for Dr. Parker

Wonderful experience. Dr. Berman and his staff were all kind and compassionate to me and my family. So happy we heard about his office.

Jose Jun 18 2020

Review for Dr. Berman

Addison E. Jun 18 2020

Review for Dr. Sacksteder

Dr. Sacksteder made me feel instantly calm the second she walked in. She was professional yet so friendly and welcoming, I left feeling heard, cared for, and beyond pleased with my treatment. Highly recommend!!!!

Jun 18 2020

Review for Dr. Sacksteder

Dr. Sacksteder is a five star dermatologist! I’ve seen her for acne treatments, annual skin checks, and cosmetic procedures. At every appointment she has patiently listened to my medical history and concerns, made me feel validated and comfortable, and created an easy to follow treatment plan.

CMR Jun 18 2020

Review for Dr. Sacksteder

Dawn Jun 18 2020

Review for Dr. Sacksteder

My visit was upbeat and positive. Very encouraging!!

Kristie Jun 18 2020

Review for Dr. Lidogoster

Very knowledgeable and compassionate. Takes her time in answering all your questions and concerns. Highly recommend

Mark M Jun 17 2020

Review for Dr. Whiteside

Very professional and inclusive on all aspects of my surgery

Dennis Marsoun Jun 17 2020

Review for Dr. Pederson

ABSOLUTELY THE BEST DR I HAVE EVER MET >...IF IT WASN"T FOR HIM AN THE GOOD LORD I WOULD NOT BE ALIVE >>>SOOO VERY CARING >>LOVE U DR DALTO

frances simpson Jun 16 2020

Review for Dr. Dalto

Went to their Charlotte office for my Colonoscopy last week and they were excellent. I was in and out in less than 2.5 hours. The entire staff took care of me from the paperwork I completed in advance, and through the entire procedure. Great Team.

Cecil Jun 16 2020

Review for Dr. Prendiville

Dr.Arbid has been extremely through in his examination and listening to what my needs were. The staff has been very helpful and welcoming with all my visits and my needs.

Nell Jun 16 2020

Review for Dr. Arbid

Staff was very nice.My procedure that he did it went very well.

Jun 15 2020

Review for Dr. Arbid

Courtney made my nose look 110% better in just a 45 minute visit. Im beyond happy with the way my nose looks and id reccomend ANYONE who wants a Non Surgical Rhinoplasty to go see courtney whitley at Dr Kulbersh office. Ill be going back to her again and again

Rocky Jun 14 2020

Review for Dr. Kulbersh

Jun 13 2020

Review for Dr. Beck

Dr.Biber was so caring and professional! I felt so at ease during eye surgery and now the colors are so vibrant again! I would recommend Dr Biber and his staff to everyone one I know! He is truly my hero!!

Brenda Lee Meade Jun 13 2020

Review for Dr. Biber

Very skilled doctor that listens and puts together a plan so you feel part of the solution. Friendly staff that also is really on top of things. Up to date digital usage which really saves me time. Excellent care for many years! Trustworthy and Ethical always.

Mrs. B. Jun 12 2020

Review for Dr. Clements

Excellence ! Dr Mohanty & staff left no room for improvement re caring about & for me.. he has been my GI Doctor for over 10 years. Have referred many friends & family to him.... all praise him.

Linda Sue Pinkston Jun 12 2020

Review for Dr. Mohanty

Excellent doctor. Caring, informative, proactive, and truly seemed interested in me and my health.

Stephanie Thompson Jun 11 2020

Review for Dr. Cheruvu

Ray Jun 11 2020

Review for Dr. Fulp

Loved Dr. O'Connor, she knows her stuff.

Jeanne T. Jun 11 2020

Review for Dr. Connor

Dr. Hsu is an outstanding Doctor and I'm glad that he is taking care of me with my AFib.

Mark Nolff Jun 10 2020

Review for Dr. Hsu

Lindy Jun 09 2020

Review for Dr. Farr

Lindy Jun 09 2020

Review for Dr. Samiy

Jun 04 2020

Review for Dr. Brotze

Joe M. Jun 04 2020

Review for Dr. Homesley

Very helpful and cares deeply for his patients. Has been very thorough, but got my surgery scheduled quickly.

Art Register Jun 04 2020

Review for Dr. Rhyne

Emily Jun 02 2020

Review for Dr. Jimoh

except for delays in steps (blood work), the appointment was thorough and well managed.

Mary A. M. Jun 02 2020

Review for Dr. Connor

I loved Dr. Evans. She was my kids Dr. as well and they loved her. She was always pleasant and helpful. I will follow her. I hate that she is not at the office I go to anymore. Need to know if she is somewhere else

Tracy Artis Jun 02 2020

Review for Dr. Evans

My first visit I was apprehensive about this type of procedure but once I met the team they made me feel quite at ease. They kindly answered my questions and with each step I was informed of what was to be done. Great team excellent doctor. Very professional. I would highly recommend Dr. Jimoh.

Rosemary Shaw Jun 02 2020

Review for Dr. Jimoh

Mr. Ward is the most understand doctor around he listens, he doesn't judge; he tries to help even if the circumstances are difficult.He always has the kindest heart. Exactly what you look for in a doctor.

Sarah Jun 01 2020

Review for Dr. Ward

Jack Powell May 29 2020

Review for Dr. Romanowski

Steven Hyman May 28 2020

Review for Dr. Farr

DR. ERIC SEMEKO SHOULD BE LOCKED UP FOR HIS MISTREATMENT OF PATIENTS!!!!! DO NOT go to him if you need actual care! HE IS PROFESSIONALLY INCOMPETENT, HE ABUSES AUTHORITY AND IS AN EVIL PERSON! GROSS NEGLIGENCE IS A REASON FOR HIM TO LOSE HIS LICENSE AND IT SHOULD BE TAKEN AWAY!

Jessica May 27 2020

Review for Dr. Semeko

Courtney Galinkin May 27 2020

Review for Dr. Udoff

Absolutely top notch. I had an appointment to be scheduled for knee replacement. Dr. Springer is very polite and caring. He gave me extra time due to an illness in my other leg. He didn’t have to help since I had come for my other knee, but he did and I know now, I picked the best, absolutely.

Van Bolick May 23 2020

Review for Dr. Springer

I’m 82 years old, and I have experienced many health practices during that time. In full honesty, I have never met a more considerate or kinder doctor. His knowledge of his special field shines through any worries you may have. I am blessed to have full confidence if Dr. Brotze.

May 23 2020

Review for Dr. Brotze

May 21 2020

Review for Dr. McClelland

AMAZING EXPERIENCE! May 21 2020

Review for Dr. Kulbersh

I am trying to get her appointment. But she is not available. Whereas her name is reflecting as top gynaecologist in this area. But people are not getting her appointment.

May 19 2020

Review for Dr. Arronte

He is a kind, highly intelligent educated man. I absolutely recommend him. He took care for me when I couldn’t take care of myself.

A May 18 2020

Review for Dr. Semeko

Mandy May 18 2020

Review for Dr. Freeman

Amy Nelson May 17 2020

Review for Dr. Kulbersh

Mrs. English May 16 2020

Review for Dr. Narasimhan

Dr. Toussaint is very attentive, knowledgeable, compassionate doctor.

May 14 2020

Review for Dr. Toussaint

CHERYL LEWIS May 13 2020

Review for Dr. Moore

I've been a patient for several years and I wouldn't hesitate to recommend Dr. Rhyne to anyone. Highly knowledgeable and straight forward, he's one of the very best surgeons I've ever seen, and a great guy.

Nick T. May 12 2020

Review for Dr. Rhyne

Artie P Morrow May 12 2020

Review for Dr. Deal

He's been my doctor for years. Personable and cares for his patients.

CJ Jones May 12 2020

Review for Dr. Schneider

May 11 2020

Review for Dr. Ogunwale

BA May 10 2020

Review for Dr. Farr

Dr. Price is always explanatory. He has never rushed me out of a visit. He seems always to be concerned about what I have to say. I recommend him highly.

Salvatore Tepedino May 09 2020

Review for Dr. Price

Dr. Brotze is very caring, thorough and professional. I trust him completely. I highly recommend him if you are looking for a good doctor.

May 09 2020

Review for Dr. Brotze

On a scale of 1-10 Dr. Nikolaus is an 11! Ditto for staff!

Betsy Tubbs May 06 2020

Review for Dr. Nikolaus

Fr. Floberg always is professional and honest! The best family Dr. I know!

May 06 2020

Review for Dr. Floberg

Dr. McClelland was awesome! Couldn't have asked for a better experience

May 05 2020

Review for Dr. McClelland

He laughed at my concerns and was hard to understand

May 05 2020

Review for Dr. Sicard

F Keller May 02 2020

Review for Dr. Kane

Dr. Albright is a compassionate doctor who cares for his patients. He takes time to know who you are and is attentive to your issues. I have been a patient of Doctor Albright for more than 15 years. He is the best!

May 01 2020

Review for Dr. Albright

Dr. Mason was very personable, communicated well and was thorough. I would certainly recommend Dr. Mason to anyone who would be looking for an experienced professional for hip related problems

Apr 29 2020

Review for Dr. Mason

My visits with Dr. Hall have been immensely pleasant. I am disappointed that I did not get to do my follow-up visit because of the Covid19 recently. I want to wish Dr. Hall a very happy retirement; I will miss him at my future appointment.

Adriana Hannahs Apr 29 2020

Review for Dr. Hall

Was treated by Dr. Jerby over twenty years ago. Very kind and a one of a kind great doctor who saved my life. A true professional !!!

T. Crisco Apr 29 2020

Review for Dr. Jerby

Dan McAfoose Apr 29 2020

Review for Dr. Sherrill

Apr 28 2020

Review for Dr. Devine

Location

Novant Health - Presbyterian Medical Center

200 Hawthorne Ln, Charlotte, NC 28204