Novant Health Presbyterian Medical Center

76%

Patients that would definitely recommend
6% higher than the national average


Novant Health Presbyterian Medical Center is a medical facility located in Charlotte, NC. This hospital has been recognized for America’s 100 Best Hospitals for Gastrointestinal Care Award™ and America’s 100 Best Hospitals for General Surgery Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2019)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2019)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

76%

Would definitely recommend
6% higher than the national average

Novant Health Presbyterian Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%66%

Novant Health Presbyterian Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

Dr. Rhyne is very skilled. He performed my second C-spine surgery, and I am very pleased with the outcome--especially compared to my first surgery.

Karyn S. Jul 29 2021

Review for Dr. Rhyne

Dr. Schneider was very receptive to all my needs. Easy to speak with and responsive to my questions.

Jul 29 2021

Review for Dr. Schneider

If you are looking for compassion, diagnostic skills, or someone looking after the best interests of their patients, do not choose Dr. Naumann as your ob/gyn. I received none of the above.

Olga Karatkevich Jul 29 2021

Review for Dr. Naumann

Dr. Chadderdon has a wonderful bedside manner, I would recommend him to anyone I cared about. He explains everything he's doing in a very easy to understand way. He's an excellent doctor!

Jul 29 2021

Review for Dr. Chadderdon

Dr. Mohanty and his entire team are very professional and a joy to experience. Very friendly and caring.

Scott Jul 28 2021

Review for Dr. Mohanty

Location

Novant Health Presbyterian Medical Center

200 Hawthorne Ln, Charlotte, NC 28204

Frequently Asked Questions

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