hospital-image
hospital-image

Novant Health Mint Hill Medical Center

Novant Health Mint Hill Medical Center is a medical facility located in Charlotte, NC. This hospital has been recognized for Patient Safety Excellence Award™.

78%

Patient Experience Rating

9% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2024)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10

7% higher than the national average

78%

Would definitely recommend

9% higher than the national average

Novant Health Mint Hill Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%78%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%63%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%60%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%86%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%57%50%

Novant Health Mint Hill Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%73%59%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%71%

Providers

Provider Reviews

Went over all options for my allergy needs. Recommended!

Jul 17 2024

Review for Dr. Caicedo

Dr. Thomas have been such a pleasure to work with. The doctor is very professional, knowledgeable and patient through my whole experience. The whole process has been excellent. He’s very talented in his trait. I would highly recommend Dr. Thomas.

Jul 17 2024

Review for Dr. Liszka

The friendliest of everyone is a nice characteristic of the office.

Jul 16 2024

Review for Dr. Caicedo

It was my first visit and I was greatly impressed by his friendly demeanor and his ability to make eye contact. I immediately felt he was truly listening. He answered all my questions and gave me a very helpful perspective about my care. I would highly recommend Dr Khural.

Sheila Sambrotto Jul 13 2024

Review for Dr. Khural

Dr Natalie did emergency surgery on my kidney which was very infected. He is an excellent practitioner - committed to providing gold standard treatments for his patients. Thankful I had him in surgery. He and his team are very impressive.

Jul 12 2024

Review for Dr. Natale II

Location

Novant Health Mint Hill Medical Center

8201 Healthcare Loop, Charlotte NC 28215

CallDirections

(704) 384-4089

Frequently Asked Questions

Where is Novant Health Mint Hill Medical Center located?

Novant Health Mint Hill Medical Center is located at 8201 Healthcare Loop, Charlotte, NC 28215. Find other locations and directions on Healthgrades.

Has Novant Health Mint Hill Medical Center won any recent awards from Healthgrades?

Yes, Novant Health Mint Hill Medical Center has been awarded with Patient Safety Excellence Award™ in the past two years.

Is Novant Health Mint Hill Medical Center highly rated with patients?

77% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Novant Health Mint Hill Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Novant Health Mint Hill Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Novant Health Mint Hill Medical Center profile..

How does Novant Health Mint Hill Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

8201 Healthcare Loop

Charlotte, NC 28215

Directions

(704) 384-4089