Novant Health Medical Park Hospital

87%

Patients that would definitely recommend

17% higher than the national average

Novant Health Medical Park Hospital is a medical facility located in Winston Salem, NC. This hospital has been recognized for Patient Safety Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2023, 2022, 2021)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
84%

Patients who gave a rating of 9 or 10

12% higher than the national average

87%

Would definitely recommend

17% higher than the national average

Novant Health Medical Park Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%88%80%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%86%80%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%76%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%70%62%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%86%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%61%52%

Novant Health Medical Park Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%72%62%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

Providers

Provider Reviews

You may want to compare your visit with the documentation in your My Chart for accurate and honest documentation. Any concerns you may have can reviewed by the N C Medical Board complaint division.

Feb 25 2024

Review for Dr. Peacock

I have never left a negative review of anyone before, but I feel compelled and responsible for sharing that Biggerstaff performed 2 failed ridge augmentations of my #8 tooth area. I had to visit her office no less than 10 times for complications, and 8 weeks into the 2nd ridge augmentation I had...

Feb 23 2024

Review for Dr. Biggerstaff

I went to Dr. Inman for a deviated septum and will be having surgery soon. He has been fantastic through the 2 appointments I’ve had so far and can’t imagine that changing. He is easy to understand, listens to me and has made me feel very comfortable that my surgery will go well.

Angie Feb 16 2024

Review for Dr. Inman

Dr. Kok is very knowledgeable. He is quiet, so do not expect a lot of chitchat. He will answer all questions asked and describes procedures adequately. I am putting my life in his hands and feel it is a good decision. He has a lot of experience with ablations. He asked at least three times if...

jb Feb 15 2024

Review for Dr. Kok

I started seeing Dr. Thompson when all of my other providers in the practice retired, He is kind and knowledgeable even with senior patients who demonstrate high anxiety. Even the staff was patient with my anxiety levels.

Feb 15 2024

Review for Dr. Thompson

Location

Novant Health Medical Park Hospital

1950 S Hawthorne Rd, Winston Salem NC 27103

CallDirections

(336) 718-0785

Frequently Asked Questions

Where is Novant Health Medical Park Hospital located?

Novant Health Medical Park Hospital is located at 1950 S Hawthorne Rd, Winston Salem, NC 27103. Find other locations and directions on Healthgrades.

Has Novant Health Medical Park Hospital won any recent awards from Healthgrades?

Yes, Novant Health Medical Park Hospital has been awarded with Patient Safety Excellence Award™ in the past two years.

Is Novant Health Medical Park Hospital highly rated with patients?

84% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Novant Health Medical Park Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Novant Health Medical Park Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Novant Health Medical Park Hospital profile..

How does Novant Health Medical Park Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1950 S Hawthorne Rd

Winston Salem, NC 27103

Directions

(336) 718-0785