Novant Health Medical Park Hospital

90%

Patients that would definitely recommend

20% higher than the national average

Novant Health Medical Park Hospital is a medical facility located in Winston Salem, NC. This hospital has been recognized for Patient Safety Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2022, 2021, 2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

2 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
88%

Patients who gave a rating of 9 or 10

19% higher than the national average

90%

Would definitely recommend

20% higher than the national average

Novant Health Medical Park Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%87%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%86%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%73%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%71%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%60%53%

Novant Health Medical Park Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%80%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

Nathan will take the time to talk to you and answer questions. He doubly works filling the void of the Northern Surry Hospital since the hospital cannot keep doctors.

John Butera Nov 29 2022

Review for Nathan McGeathy

Knowledgeable, caring, there are no words to describe this man bottom line.

carl wilkins Nov 19 2022

Review for Dr. Howe

Dr. Mason has done surgery on my left hand and will be doing my right hand at the beginning of 2023.

Tracey Sims Nov 18 2022

Review for Dr. Mason

Removed my stitches and examined my hand fateful surgery.

Tracey Sims Nov 18 2022

Review for Brett Anderson

Katie was very professional and explained everything. Letting me know exactly what to expect. Asked if I had any questions. Very supportive.

Nov 17 2022

Review for Kathryn Battle

Location

Novant Health Medical Park Hospital

1950 S Hawthorne Rd, Winston Salem NC 27103

CallDirections

(336) 718-0785

Frequently Asked Questions

Where is Novant Health Medical Park Hospital located?

Has Novant Health Medical Park Hospital won any recent awards from Healthgrades?

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Contact Us

1950 S Hawthorne Rd

Winston Salem, NC 27103

Directions

(336) 718-0785