Novant Health Medical Park Hospital

88%

Patients that would definitely recommend
18% higher than the national average


Novant Health Medical Park Hospital is a medical facility located in Winston Salem, NC. This hospital has been recognized for Patient Safety Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2021, 2020, 2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
87%

Patients who gave a rating of 9 or 10
18% higher than the national average

88%

Would definitely recommend
18% higher than the national average

Novant Health Medical Park Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%90%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%90%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%71%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%64%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%81%66%

Novant Health Medical Park Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%80%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%79%73%

Providers

Provider Reviews

Dec 04 2021

Review for Dr. Howe

Josh was very helpful and had a lot of patience. He helped accommodate my daily life and explained things thoroughly. 10/10 recommend.

Brithany Teran-Boza Dec 02 2021

Review for Dr. Edwards

Excellent ! I had a great experience with Dr . Satterfield , his PA and the office staff . All were friendly and helpful . He takes time to listen and answer questions . He is knowledgeable and I trust his treatment and recommendations .

Julie Gainer Nov 30 2021

Review for Dr. Satterfield

Nov 20 2021

Review for Dr. Satterfield

Dr Robinson is friendly, professional, and efficient. He along with my Oncologist and Christ saved my life.

Cami Oxentine Nov 16 2021

Review for Dr. Robinson

Location

Novant Health Medical Park Hospital

1950 S Hawthorne Rd, Winston Salem, NC 27103

Frequently Asked Questions

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