Novant Health Medical Park Hospital

88%

Patients that would definitely recommend
18% higher than the national average


Novant Health Medical Park Hospital is a medical facility located in Winston Salem, NC. This hospital has been recognized for Patient Safety Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020, 2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery

8 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
88%

Patients who gave a rating of 9 or 10
19% higher than the national average

88%

Would definitely recommend
18% higher than the national average

Novant Health Medical Park Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%87%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%87%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%69%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%65%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%76%66%

Novant Health Medical Park Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%77%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%79%73%

Providers

Provider Reviews

Dr Lawson and his nurse was so nice and very prefessional. He did such a good job! I would highly recommend him!

Lisa B. Jul 29 2020

Review for Dr. Lawson III

Jul 22 2020

Review for Dr. White

I would highly recommend Dr. Lawson. I am very pleased with the care and results he has provided.

Anonymous Jul 22 2020

Review for Dr. Lawson III

Natalia Jul 22 2020

Review for Dr. Bray

Mary L. W. Jul 13 2020

Review for Dr. Schneider

I received a breast augmentation from Dr. Lawson and I have been so happy with my experience from the beginning. They were very honest and helpful in the decision making process and the surgery went so very smooth and my post-op experience has been amazing as well! I highly suggest him!

Olivia D. Jul 11 2020

Review for Dr. Lawson III

Tim Jul 03 2020

Review for Dr. Ranjit-Reeves

Very friendly and professional. Would 100% recommend!

Irena Eitelmann Jun 27 2020

Review for Dr. Jolly

D. H. Jun 26 2020

Review for Dr. Schneider

Wonderful physician! He has completely changed my life and I am now able to do things I couldn't before!

rena Jolly Jun 25 2020

Review for Dr. Jolly

I have been going to Dr Bray for over 15 years. I consider him saving my life twice, once with colitis and the more serious time with a diagnosis of stomach cancer. I would hate to have to get another one, but would recommend him to anyone!

Sara kelly Jun 25 2020

Review for Dr. Bray

Dr Sears is very professional yet warm and friendly. He takes time to listen to what you have to say. Excellent physician.

Jun 01 2020

Review for Dr. Sears Jr

Dr. K is amazing. He's gentle, thorough and genuinely involved in the treatment of my macular degeneration. He's reassuring and positive and works very hard to make certain I'm comfortable, informed and at ease.

Gail Gurley Jun 01 2020

Review for Dr. Kosobucki

Michael Oates May 30 2020

Review for Dr. Ranjit-Reeves

Alice May 29 2020

Review for Dr. Ranjit-Reeves

Wonderful, wonderful staff, great experience!!

A. Q. May 29 2020

Review for Dr. Kingman

She is so caring. She made the entire journey refreshing. I couldn’t have asked for a better experience.

Rheta J Monroe May 25 2020

Review for Dr. Kellam

Heather B. May 18 2020

Review for Dr. Biggerstaff

Emilie S. May 16 2020

Review for Dr. Schneider

Dr Rosh was very caring. She told me what she was going to do before she did anything. She is very polite & patient. Explained everything to my level. This was not a bad experience at all. If I ever have to have eye surgery again she will be the one to do it.

Bobby Atkins May 15 2020

Review for Dr. Ranjit-Reeves

Dr. Brown is a phenomenal doctor and runs a great clinic. She helped me with my contacts and dry eye issues.

Jimmy May 13 2020

Review for Dr. Brown

Diana Eiler Bost May 13 2020

Review for Dr. Schneider

Carol in Winston-Salem May 06 2020

Review for Dr. Powell

I have been a patient of Dr. Bray/Digestive Health for over 15 yrs. He is outstanding as a professional and a wonderful person as well.

Marie May 05 2020

Review for Dr. Bray

I got injections for over a year. No relief or suggestions of other treatments. Still suffering!

Dot May 02 2020

Review for Dr. Ajam

Outstanding doctor!! Took her time. Answered our questions and was super nice. I would highly recommend her.

Apr 29 2020

Review for Dr. Albertson

Very informative, patient and caring, highly recommend

Deborah B Apr 25 2020

Review for Dr. Robinson

Dr. Ranjit-Reeves is phenomenal! She is talented with compassion and skill! After 2 years of misery and multiple others doctors, she knew how to resolve my issue in the 1st visit and corrected with surgery not long after.

Cassie Apr 22 2020

Review for Dr. Ranjit-Reeves

S Apr 21 2020

Review for Dr. Jolly

Kathy Phlegar Apr 11 2020

Review for Dr. Ranjit-Reeves

Quite proficient. I could not recommend her higher.

Terrace Ward Apr 07 2020

Review for Dr. Johnson

Annette Apr 03 2020

Review for Dr. Ranjit-Reeves

GK Apr 02 2020

Review for Dr. Ranjit-Reeves

Kathy P Bowen Apr 02 2020

Review for Dr. Ranjit-Reeves

Deb Mar 31 2020

Review for Dr. Ward

Very welcoming, above and beyond, like family

Mar 26 2020

Review for Dr. Ranjit-Reeves

Dr. Schneider is a caring, dedicated, experienced doctor who gives his all for his patients.

C. M. Mar 23 2020

Review for Dr. Schneider

Dr. Schneider is very attentive in listening to your concerns. I really appreciated his recommendations that were better than what I was thinking. I am very happy with my results and will be back in the future for other procedures!

Rhonda L. Mar 18 2020

Review for Dr. Schneider

Michelle B. Mar 18 2020

Review for Dr. Schneider

Dr. Satterfield listens and then explains in terms I understand. He is the most knowledgeable and friendly doctor I have.

Mar 18 2020

Review for Dr. Satterfield

Mar 17 2020

Review for Dr. Jolly

My results are exactly what I hoped for!! Dr. Schneider is GREAT!!

Anonymous Mar 12 2020

Review for Dr. Schneider

Mar 11 2020

Review for Dr. Gilmore

Dr. Singh did an excellent job! It was an overall good experience. I would recommend this doctor.

Mar 10 2020

Review for Dr. Singh

I have had two surgeries performed by Doctor Daubert 20 years apart. On both occasions, I received immediate relief. Don't be fooled by his dry approach or his ivy league look. Harlan Daubert is an excellent physician that cares deeply for his patients.

Darrell E. Davis Mar 10 2020

Review for Dr. Daubert

I have been seeing Dr. Sears for several years. He is great! He pulls no punches, so expect honest answers. He cares deeply for his patients and will be very candid about suggested care. I love his honesty. I would not want him any other way.

Darrell Davis Mar 10 2020

Review for Dr. Sears Jr

My husband needs a second biopsy after an inconclusive first biopsy and abnormal MRI. He's been calling the office for a week to get this scheduled and not one person has called him back. So extremely frustrating!

Mar 06 2020

Review for Dr. Craven

Great doctor. She always answers and resolves my questions and concerns. She's very easy to talk too.

Mar 05 2020

Review for Dr. White

Mar 05 2020

Review for Dr. Potts

Dr. Lawson immediately provides a feeling of comfort and understanding. He actively listens to your thoughts and feels like your talking with a friend. I live in CLT but would continue to drive to W-S for anything and everything provided by Forysth Plastic Surgery!

T. F. Feb 29 2020

Review for Dr. Lawson III

Dr. Lawson and staff were more than great to work with. Very eager to answer questions, and detail oriented. I had the best experience possible with my evaluation, procedure, recovery, and everywhere in between.

Anonymous Feb 27 2020

Review for Dr. Lawson III

Riorican Feb 26 2020

Review for Dr. Howe

Dr. Lawson was a wonderful doctor. He was able to cater to my needs and help me with problems I was having with my breast.

Bailey S. Feb 26 2020

Review for Dr. Lawson III

Marty Feb 26 2020

Review for Dr. White

Dr. Powell takes time to listen and approaches health holistically. She makes appropriate referrals and I have always trusted her judgement.

Angela Harriott Feb 24 2020

Review for Dr. Powell

Dr Howe is very nice. He is very thorough and listens to all of your questions. He does not rush you out the door.

Feb 23 2020

Review for Dr. Howe

Great.

Hattie Royall Feb 19 2020

Review for Dr. Satterfield

Dr.Satterfield is very caring. He takes time to explain things. Answer all questions you may have. He did total knee replacement on me. I would highly recommend him to any of my friends and family. He doesn't treat you like a number.

Deborah Collar Feb 16 2020

Review for Dr. Satterfield

Excellent

Vance Feb 15 2020

Review for Dr. Howe

Amazing! I had lip fillers done this week in her office. I am amazed at the results!! I Love the look of my lips now! WOW

Tamara Feb 15 2020

Review for Dr. White

I came in to see Dr. White to get a tattoo removal and all I have to say is that she did an amazing job. This tattoo has kept me from getting jobs and now I feel brand new.

Feb 13 2020

Review for Dr. White

Dr. White is an delightful woman she took great care of me. I came in to get my lips filled and they look amazing.

Feb 13 2020

Review for Dr. White

I've always been more than satisfied with Dr. Howe's treatment of me. Answers any and all questions. He is very informative when explaining my situation.

Michael L Harris Feb 12 2020

Review for Dr. Howe

Excellent......Highly recommend Dr.Ajam ...

Lloyd Walters/ Caregiver Barb Lynn Myers Feb 12 2020

Review for Dr. Ajam

Kind, caring, smart, & always has a smile for you! ... He definitely knows what he’s doing & talks to you in a way you can easily understand everything. ... His bedside manner is absolutely the best. ... You cannot go wrong with Dr. Satterfield & his team!!!

Gina Fulk Feb 12 2020

Review for Dr. Satterfield

Dr. White is an amazing person and one of the best in her practice. I am very thankful to have had my operation done by her.

Feb 11 2020

Review for Dr. White

Lisa Burkholder Feb 04 2020

Review for Dr. Katopes III

Dr. Albertson is outstanding! She is now at Hawthorne.

Feb 03 2020

Review for Dr. Albertson

Dr. Howe did an amazing job with my knee replacement. Working in the OR myself I was very selective in choosing a surgeon. He is a very caring doctor and an excellent surgeon. I highly recommend him.

Alice Baker Jan 30 2020

Review for Dr. Howe

Shan B. Jan 29 2020

Review for Dr. Schneider

Dr Sweasey did my surgery a few years ago and it was a total success. I had no problems with the surgery. I highly recommend him.

Carol Pedigo Jan 27 2020

Review for Dr. Sweasey

Always very compassionate and concerned for the patient. Answers any questions and takes the time you need with her ! Would def recommend her for any surgeries.

Jan 24 2020

Review for Dr. Kellam

Dr. Satterfield is very personable and I always feel a connection with him. He has a good sense of humor as well.

L. Barger Jan 23 2020

Review for Dr. Satterfield

Anonymous Jan 23 2020

Review for Dr. Schneider

Ricky O. Pulliam Jan 23 2020

Review for Dr. Friedman

I had the very best experience with Dr. Schneider and his nurses. They became like family. I could call with any questions or concerns and they were happy to answer them or see me in the office. I was so pleased with my outcome of both the procedures I had done, and most definitely will be back!

Anonymous Jan 23 2020

Review for Dr. Schneider

Dr Schneider and his entire staff are always very welcoming, accomodating, and professional!

Anonymous Jan 22 2020

Review for Dr. Schneider

Absolutely horrible bedside manner I’m not sure why he’s in pain management he has no empathy to the patients

Jan 21 2020

Review for Dr. Jolly

Jan 19 2020

Review for Dr. Biggerstaff

He has been my doctor for several years. Always courteous and kind, patient and professional. Knows his craft well. Helped me through my broken arm. Highly recommend him.

Florence Pridgen Jan 15 2020

Review for Dr. Satterfield

Dr. Singh removed my gallbladder. He is a wonderful surgeon. I would recommend him highly! I was back at work in 6 days. It was the easiest surgery I've ever had.

D.Martin Jan 14 2020

Review for Dr. Singh

Answered all my questions. Very personable and thorough. Will use Dr. Howe when it's time for my knee replacement surgery.

Pat Schlesinger Jan 11 2020

Review for Dr. Howe

Maggie Jan 11 2020

Review for Dr. Ranjit-Reeves

Had a full hip replacement that relieved extreme pain in my leg. The whole process from my first visit to surgery to the follow up was professional, informative and a great success.

Jan 10 2020

Review for Dr. Howe

Most definitely Dr Reeves was very personal & made me feel very comfortable during my visit She explained my diagnosis to me in a way that made it easy for me to understand

Phyllis Wood in High Point , NC - Jan 10 2020

Review for Dr. Ranjit-Reeves

5 weeks post surgery and have full flexibility and strength back in knee following partial knee replacement. The incision has almost completely disappeared.

Bill Pomeroy Jan 09 2020

Review for Dr. Howe

Donna B in Pilot Mountain, NC - Jan 09 2020

Review for Dr. Daubert

Dr Bray is very competent and caring. He listens well, and offers good explanations regarding both procedures and health issues. I highly recommend him!

Sandy Frederick Seeber Jan 07 2020

Review for Dr. Bray

Peggy Lyle Jan 06 2020

Review for Dr. Satterfield

I saw Dr. Ranjit-Reeves for neurotoxin injections recently and she did an EXCELLENT job. Since this appointment, I've had friends, my long time esthetician, and even a plastic surgeon ask who did the injections for me. I HIGHLY recommend Dr. Ranjit-Reeves!

Sarah Montana Jan 06 2020

Review for Dr. Ranjit-Reeves

Excellent Physician who takes as much time with a patient as they want and need.

Lee Taylor in Wilkesboro, NC - Jan 04 2020

Review for Dr. Satterfield

Mariam Brooks Jan 04 2020

Review for Dr. Howe

Dr. Satterfield has done five surgeries on my shoulders and knees and I extremely pleased with the results from each one. Sometimes one might be afraid to recommend a doctor to a friend, but all of my friends who I sent to him have had similar positive results.

Joan A. Crotts Jan 02 2020

Review for Dr. Satterfield

You aren't always laughing and smiling, but there is great satisfaction in getting you to do so. As a nurse, I am always a tad skeptical- but I trust you and your skill and that is very important to me. Thanks!

djRN Jan 01 2020

Review for Dr. Daubert

From the moment I met Dr. Lawson, he put me at ease and took the anxiety away as I was anticipating major surgery. Dr. Lawson He is an excellent surgeon as well as a true gentlemen. This was the best experience I've ever encountered and it has truly changed my life.

Renae T. Jan 01 2020

Review for Dr. Lawson III

Ja'neya L. Jan 01 2020

Review for Dr. Lawson III

Location

Novant Health Medical Park Hospital

1950 S Hawthorne Rd, Winston Salem, NC 27103

Frequently Asked Questions

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