Novant Health Matthews Medical Center
Patients that would definitely recommend
5% higher than the national average
Novant Health Matthews Medical Center is a medical facility located in Matthews, NC. This hospital has been recognized for America's 250 Best Hospitals Award™, America’s 100 Best Hospitals for Pulmonary Care Award™, and more.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 250 Best Hospitals Award™ (2021, 2020, 2019)
Top 5% in the nation for consistently delivering clinical quality
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Pulmonary Care Award™ (2021, 2020, 2019)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Critical Care Excellence Award™ (2021, 2019)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Stroke Care Excellence Award™ (2021, 2019)
Superior clinical outcomes in the care and treatment of stroke
America’s 100 Best Hospitals for Critical Care Award™ (2020)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Gastrointestinal Care Excellence Award™ (2019)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePatients who gave a rating of 9 or 10
5% higher than the national average
Would definitely recommend
5% higher than the national average
Novant Health Matthews Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Novant Health Matthews Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Jun 18 2021
Review for Dr. Burbank
Such a great experience, he helped me in a crisis. All staff is very kind. Let me get appointments very quick! I Recommend!
Jun 18 2021
Review for Dr. Liszka
Dr. Moore is always thorough, kind, and professional. He provides excellent care for his patients and also demonstrates a caring bedside manner
Jun 17 2021
Review for Dr. Moore III
Dr. Gullikson did a total knee replacement on my knee in February 2019. He just did my other knee, May 25, 2021. I could not be happier, with Dr. Gullikson, his nurse, the receptionist, physical therapy, and Ortho Carolina in general. I have nothing but positive to say about them. I did not have a...
Russell colquist Jun 17 2021
Review for Dr. Gullickson
Dr Berman is very knowledgeable and really spends the time to listen to you and figure things out. I feel he is looking out for me better than any other doctor that I have ever been to. His office is very busy but once you get back to see him you would never realize that.
Jun 16 2021
Review for Dr. Berman
Location
Novant Health Matthews Medical Center
Frequently Asked Questions
Where is Novant Health Matthews Medical Center located?
Has Novant Health Matthews Medical Center won any recent awards from Healthgrades?
Does Novant Health Matthews Medical Center score well in safety ratings?
I was very comfortable and reassured that my concerns would be addressed. Dr. Burbank explained in details what was going on with my knee and also showed me through x-rays as well. He really took a personal care approach and that really matters to patients that their doctor cares. Thank You Dr....