Novant Health Matthews Medical Center

74%

Patients that would definitely recommend
4% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Critical Care Award™ (2020)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Pulmonary Care Award™ (2020, 2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Critical Care Excellence Award™ (2019)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Gastrointestinal Care Excellence Award™ (2019)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Stroke Care Excellence Award™ (2019)

Superior clinical outcomes in the care and treatment of stroke

Pulmonary Care Excellence Award™ (2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

74%

Would definitely recommend
4% higher than the national average

Novant Health Matthews Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%57%66%

Novant Health Matthews Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%73%

Providers

Provider Reviews

Dr. Moore has been my Dr. for many years. Very professional and trust him completely.

Carol Dagostin Jul 31 2020

Review for Dr. Moore III

Amazing experience and wonderful results. Definitely recommend. I absolutely love everything about this. I went to another doctor before. Dr. Beck corrected some of his work and gave me 360 lipo. I absolutely love my result, I look like I did in college.

Jul 30 2020

Review for Dr. Beck

Jul 29 2020

Review for Dr. Crews

I've been a patient of Dr. Gillespie for many years. He has always been friendly, concerned, and thorough. He has performed 2 different surgeries, with no issues. I wouldn't trust anyone else. My daughter recently started seeing him and loves him.

Lisa Tilton Jul 24 2020

Review for Dr. Gillespie Jr

Jul 24 2020

Review for Dr. Fulp

Mark White Jul 23 2020

Review for Dr. Newman

My BBL went great! I love my results are beautiful and more than I expected! I am 8 weeks out and feel and look amazing! I feel confident about myself and in my clothes which is exactly what I wanted. Thank you Dr. Beck!!!

Jul 22 2020

Review for Dr. Beck

Jul 21 2020

Review for Dr. Gillespie Jr

Awesome doctor. Great practice in every department!!!!

Jul 20 2020

Review for Dr. Josephson

It is always a pleasurable experience to visit Dr. Moore. He is one of the most personable and caring physicians I have known in the past 20 years of our doctor patient relationship.

Gary Powell Jul 18 2020

Review for Dr. Moore III

Staff was friendly. Chris explained everything well and answered all my questions.

Denise Jul 17 2020

Review for Nchimunya Maambo

Straight forward visit with professional dialogue and communication was excellent. Always leave great confidence and assurance.

Jul 15 2020

Review for Dr. Roddey Jr

Routine colonoscopy performed every 5 years

Jul 15 2020

Review for Dr. Fulp

Paula Linman Jul 11 2020

Review for Dr. Fishburne

B. Ennis Jul 11 2020

Review for Dr. Mohanty

Dr. Brotze was ready to begin my procedure at the exact time it was scheduled. He explained what he was going to do and how long it would take In plain language. Dr. Brotze has performed several medical procedures on me over the past several years and I highly recommend him.

Rhonda Jul 10 2020

Review for Dr. Brotze

She listen very attentively. New parient. She was very concern about my over health concerns.

Two ladies upfront need to be more professional Jul 10 2020

Review for Dr. Pardee

Chris is a good listener, did not rush, and gave me information that would help me with diagnosis. I would definitely recommend Chris Maambo.

Jul 10 2020

Review for Nchimunya Maambo

Luci Jul 09 2020

Review for Dr. Rawl

Es un buen doctor t atiende muy bien y ademas abla español

Jose luis romero huerta Jul 09 2020

Review for Dr. Shawen

Excellent physician. Fantastic bedside manner. Highly recommend!

Jul 08 2020

Review for Dr. Cheruvu

Saw him at Charlotte GI on Randolph Rd. He was prepping me for an upcoming colonoscopy. He did a great job of thoroughly explaining the steps to prepare and answering questions.

Jul 06 2020

Review for Nchimunya Maambo

Rhonda Jul 05 2020

Review for Dr. Homesley

The definition of a GREAT surgeon! I hope to never need surgery again, but if I do, I will not hesitate to go see Dr. Fowler. He took the time to explain everything in great detail to me which put my mind at ease. His PA, Michael, is amazing too!

Jul 03 2020

Review for Dr. Fowler

knowledgeable, very approachable, displays a willingness to discuss a patient's concerns and a graduate of U of Texas medical !! ( we know a few of those medical professionals in Houston and med school professors there)

Clarence Jordan Jul 01 2020

Review for Dr. Brotze

great doctor always listens and explains where yoju can understand

Jun 30 2020

Review for Dr. McClelland

The doctor and his staff were first rate.

Jane Shoemaker Jun 29 2020

Review for Dr. Ryan

I had a procedure performed by Dr. Moore. Dr. Moore, his nurses and entire staff were very friendly and professional. I would highly recommend Dr. Moore and the Charlotte Gastroenterology & Hepatology to anyone.

Gary Stewart Jun 28 2020

Review for Dr. Moore III

Lisa Cannon Jun 28 2020

Review for Dr. Fishburne

professional and very kind

Jun 26 2020

Review for Dr. Cheruvu

My wife and I have been seeing Dr. White for many years and he has shown to be the most wonderful MD you could imagine. He listens to you and takes his time and has always come up with the best solution to what ever problem you are having.

Ronald Ragsdale Jun 24 2020

Review for Dr. White

Dr. Cheruvu was very friendly and professional. He explained his approach in terms that were easily understandable. He made me feel very comfortable and at ease.

Jun 24 2020

Review for Dr. Cheruvu

Dr Castellion Has been my gynecologist for over 20 years. She has always been kind and informative as well as gentle during procedures. I continue to go to her in spite of the fact that my insurance does not cover for Novant

Jun 20 2020

Review for Dr. Castellion

I most appreciate how comfortable doctor Roddey made me feel, his real down to earth approach is refreshing.

Jun 19 2020

Review for Dr. Roddey Jr

Wonderful experience. Dr. Berman and his staff were all kind and compassionate to me and my family. So happy we heard about his office.

Jose Jun 18 2020

Review for Dr. Berman

My visit was upbeat and positive. Very encouraging!!

Kristie Jun 18 2020

Review for Dr. Lidogoster

ABSOLUTELY THE BEST DR I HAVE EVER MET >...IF IT WASN"T FOR HIM AN THE GOOD LORD I WOULD NOT BE ALIVE >>>SOOO VERY CARING >>LOVE U DR DALTO

frances simpson Jun 16 2020

Review for Dr. Dalto

Went to their Charlotte office for my Colonoscopy last week and they were excellent. I was in and out in less than 2.5 hours. The entire staff took care of me from the paperwork I completed in advance, and through the entire procedure. Great Team.

Cecil Jun 16 2020

Review for Dr. Prendiville

Sonia Soliman Jun 13 2020

Review for Dr. Burbank

Jun 13 2020

Review for Dr. Beck

Excellence ! Dr Mohanty & staff left no room for improvement re caring about & for me.. he has been my GI Doctor for over 10 years. Have referred many friends & family to him.... all praise him.

Linda Sue Pinkston Jun 12 2020

Review for Dr. Mohanty

Excellent doctor. Caring, informative, proactive, and truly seemed interested in me and my health.

Stephanie Thompson Jun 11 2020

Review for Dr. Cheruvu

Ray Jun 11 2020

Review for Dr. Fulp

Truly fabulous across the board and would recommend to everyone.

Larry-Roze DORFMAN Jun 08 2020

Review for Dr. O'Neal

Jun 04 2020

Review for Dr. Brotze

Joe M. Jun 04 2020

Review for Dr. Homesley

Jack Powell May 29 2020

Review for Dr. Romanowski

Need a million more Dr Emerys...hands down he best doctor my family has came across

Serg May 25 2020

Review for Dr. Emery

I’m 82 years old, and I have experienced many health practices during that time. In full honesty, I have never met a more considerate or kinder doctor. His knowledge of his special field shines through any worries you may have. I am blessed to have full confidence if Dr. Brotze.

May 23 2020

Review for Dr. Brotze

May 21 2020

Review for Dr. McClelland

Dr. Toussaint is very attentive, knowledgeable, compassionate doctor.

May 14 2020

Review for Dr. Toussaint

Had two very sore big toes (ingrown toenails) After seeing Dr Basinger, a couple of times for minor procedures, I am pain free!!! Great job!

May 13 2020

Review for Dr. Basinger

Artie P Morrow May 12 2020

Review for Dr. Deal

Dr. Price is always explanatory. He has never rushed me out of a visit. He seems always to be concerned about what I have to say. I recommend him highly.

Salvatore Tepedino May 09 2020

Review for Dr. Price

Dr. Brotze is very caring, thorough and professional. I trust him completely. I highly recommend him if you are looking for a good doctor.

May 09 2020

Review for Dr. Brotze

G Warren May 09 2020

Review for Dr. Harris

Dr. McClelland was awesome! Couldn't have asked for a better experience

May 05 2020

Review for Dr. McClelland

He laughed at my concerns and was hard to understand

May 05 2020

Review for Dr. Sicard

F Keller May 02 2020

Review for Dr. Kane

My visits with Dr. Hall have been immensely pleasant. I am disappointed that I did not get to do my follow-up visit because of the Covid19 recently. I want to wish Dr. Hall a very happy retirement; I will miss him at my future appointment.

Adriana Hannahs Apr 29 2020

Review for Dr. Hall

Dr Mohanty cares about me and my condition and I feel he wants me better as much as I do.

Jeff H Apr 24 2020

Review for Dr. Mohanty

Dr. Chris was very professional easy to talk to and easy on the eyes. Lol

Judy Newkirk Apr 18 2020

Review for Nchimunya Maambo

I just spoke to Dr Conner from South Carolina. He was very kind and considerate. This is the first time I’ve had a Dr actually listen to my problem. Highly recommend! AC

AC. Friday April 17, 2020 Apr 17 2020

Review for Dr. Conner

Had a video visit. Dr. Patel was up-to-date on my case, had done research on my conditions, and listened carefully to me. The test series and treatment plan, plus his encouragement, have been most helpful.

JMZ Apr 17 2020

Review for Dr. Patel

Marilynne Bellengi Apr 10 2020

Review for Dr. Ryan

Taffy Kilroe Apr 09 2020

Review for Dr. Cheruvu

Shannon in Stanfield Apr 06 2020

Review for Dr. Conner

Dr Sam Fulp is an excellent doctor and I highly recommend him to anyone.

June Danner Mar 28 2020

Review for Dr. Fulp

LC Mar 27 2020

Review for Dr. Prendiville

Awful; doesn't listen to patients or care about them. Argumentative and rude.

Destal3 Mar 27 2020

Review for Dr. Campbell

R Mar 25 2020

Review for Dr. Harris

B Blake Mar 24 2020

Review for Dr. Emery

Nichole Mar 23 2020

Review for Dr. Smith

One of the best doctors that I have had, he’s a great listener and cares about my quality of life while always solving my health issues. He’s just great!!!!

Reginald A. Mar 22 2020

Review for Dr. Smart

Timely, courteous, professional, and concerned! Excellent bedside manners! A 7-year doctor-patient relationship!! My doctor for life!!!!

Gwendolyn Coppedge Mar 19 2020

Review for Dr. Kane

Dr. Smart was one of the best doctors I have ever seen. He took his time and really explained my diagnosis and answered all my questions.

Mary G Cox Mar 17 2020

Review for Dr. Smart

William Mar 13 2020

Review for Dr. Mohanty

Best Dr ever.

Pat Stanley Mar 13 2020

Review for Dr. Gullickson

I am a new patient of this practice and Dr. Josephson. I am very pleased with the care I have received from him and also his wonderful staff.

Mar 13 2020

Review for Dr. Josephson

Dr. P is a wonderful person and a excellent doctor. He thinks outside the box. He understands how scary this can be and tries to put you at ease without sugar coating it. He has a terrific bedside manner and will always make you smile. I am lucky to have him on my side.

Mar 12 2020

Review for Dr. Pomerantz

Attentive, personable, and makes an uncomfortable subject light and even humorous. Absolutely recommend Dr. Rawl!

Mar 12 2020

Review for Dr. Rawl

Dr Smart is calm, caring and "gets" the bigger picture. He was a saving grace when my husband was hospitalized with a life threatening condition over 6 years ago.

Matthews, Nc Mar 11 2020

Review for Dr. Smart

My experience with Dr. Moore and his staff was excellent. I am very glad that there are people like this available to take care of my health. Thanks Dr. Moore!

Mar 11 2020

Review for Dr. Moore III

Dr Moore and his staff are genuinely friendly. If I had been anxious, they would have put me at ease immediately. The follow up information was easy to understand. It was an incredibly positive experience!

Mar 11 2020

Review for Dr. Moore III

Wonderful bedside manner. Ruth was patient, courteous, and takes the time to answer all my questions and address my concerns.

L.M. Mar 11 2020

Review for Ruth Jameson

Excellent treatment throughout the whole process. Most impressed by the follow-up call to home be Dr. Joes.

Mar 11 2020

Review for Dr. Josephson

Cecilia Broecker Mar 11 2020

Review for Ruth Jameson

He takes the time to listen and answer your questions. Explains things in away you understand.

Connie Mar 11 2020

Review for Dr. Maddukuri

I have been a patient of Dr Moore for 15 years. He is one of the best and a very caring doctor. Always has time for your questions or concerns.

Michael Brooks Mar 11 2020

Review for Dr. Moore III

He is the best. Very nice, personal, very caring . He really cares about your well being. I would recommend him 1000 times over.

Jo Ann West Mar 07 2020

Review for Dr. Vandernoord

Awesome Surgeon! Very pleased with my knee replacement and follow up.

Eric Price Mar 07 2020

Review for Dr. Ternes

Excellent

Mar 05 2020

Review for Dr. Meade

Mar 05 2020

Review for Dr. Gillespie Jr

DR OWEIDA gives full attention to my complaints then gave a treatment path which I agree with. I have using him for 15 years.

JAY E. GARBUS Mar 03 2020

Review for Dr. Oweida

Danny S Mar 02 2020

Review for Dr. Kanelos

April Saxon Mar 02 2020

Review for Dr. McKeown

Location

Novant Health Matthews Medical Center

1500 Matthews Township Pkwy, Matthews, NC 28105

Frequently Asked Questions

Where is Novant Health Matthews Medical Center located?

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