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Novant Health Huntersville Medical Center

Novant Health Huntersville Medical Center is a medical facility located in Huntersville, NC. This hospital has been recognized for Patient Safety Excellence Award™.

68%

Patient Experience Rating

1% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2024, 2023)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10

Equal to the national average

68%

Would definitely recommend

1% lower than the national average

Novant Health Huntersville Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%78%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%50%63%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%52%60%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%86%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%50%

Novant Health Huntersville Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%59%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%71%

Providers

Provider Reviews

As a fellow physician, I have chosen Dr. Lai for my own medical care and am taking the time to leave an unabashed review for him. Dr. Lai is a rare breed of physician: practical, hands-on, and exceptionally knowledgeable. His practice runs with remarkable efficiency, to the point where he personally...

Jun 12 2024

Review for Dr. Lai

Had te Doc for the 21 yrs I lived here saw him once a year, it was always a pleasure to be taken care of him and his Staff. He is retiring,6/26/24, I am sorry that I have to find some one new.

Gisela Jacoby Jun 09 2024

Review for Dr. Godsey Jr

He looked me in the eyes and listened to me. He calmed me with his knowledge about TN and made me feel like he would really try to help me. He also helped me to realize that having TN had possibly given me PTSD. I was able to talk to my GP about it and got help with that. I love that he is my...

Wanda Spearen Jun 08 2024

Review for Dr. Jung

Dr. Smith’s willingness and ability to answer my questions clearly.

Jun 08 2024

Review for Dr. Smith

Dr. Patel is the best doctor I have ever had! She is kind, patient, knowledgeable and has a very pleasant personality! She takes the time to really listen and create a plan with you, and is genuinely interested in you as a patient and person! I hate she is leaving Cornelius! Dr. Patel is such a...

Stephanie Stone Jun 06 2024

Review for Dr. Patel

Location

Novant Health Huntersville Medical Center

10030 Gilead Rd, Huntersville NC 28078

CallDirections

(704) 316-4000

Frequently Asked Questions

Where is Novant Health Huntersville Medical Center located?

Novant Health Huntersville Medical Center is located at 10030 Gilead Rd, Huntersville, NC 28078. Find other locations and directions on Healthgrades.

Has Novant Health Huntersville Medical Center won any recent awards from Healthgrades?

Yes, Novant Health Huntersville Medical Center has been awarded with Patient Safety Excellence Award™ in the past two years.

Is Novant Health Huntersville Medical Center highly rated with patients?

70% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Novant Health Huntersville Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Novant Health Huntersville Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Novant Health Huntersville Medical Center profile..

How does Novant Health Huntersville Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

10030 Gilead Rd

Huntersville, NC 28078

Directions

(704) 316-4000