Novant Health Huntersville Medical Center

75%

Patients that would definitely recommend
5% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Prostate Surgery Award™ (2019)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Pulmonary Care Excellence Award™ (2019, 2018, 2017)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Deep blood clots in the lungs or legs following surgery

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10
2% higher than the national average

75%

Would definitely recommend
5% higher than the national average

Novant Health Huntersville Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%57%66%

Novant Health Huntersville Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%73%

Providers

Provider Reviews

Dr was extremely thorough and kind. She and her nurse made my procedure painless and were very helpful in explaining everything from the procedure to the care afterwards.

Patricia Ellis - Jul 23 2019

Review for Francesca Zappasodi

I have been a patient of Dr. Shapiro for several years. I can always count on him and his staff to have a professional and attentive concern for the health of my feet. His treatments and recommendations have helped my feet considerably.

Joan Rotondi - Jul 20 2019

Review for Dr. Adam Shapiro, DPM

Dr. Smith was on time- explained things well- kind and knowledgeable. He outlined the issue and formulated the standard of care treatment plan. He made it easy to understand.

- Jul 16 2019

Review for Dr. Scott Smith, MD

Confirmed that broken bones were healed and took off boot cast and gave me PT exercises. Since 2013, Dr. Ohl has been my Ortho and I believe his diagnoses!

- Jul 11 2019

Review for Dr. Matthew Ohl, MD

First visit and Dr Shaperio’s recommendations was what I needed. His Injection he did I didn’t even feel! He has a wonderful professional way of talking and listening in a calming manner.

Bonnie - Jul 10 2019

Review for Dr. Adam Shapiro, DPM

I had a great experience with Dr. Suprock. He listened to my concerns and was very thorough. He explained what would be involved in my surgery and the recovery process. I have high confidence in Dr. Suprock.

Terry - Jul 08 2019

Review for Dr. Mark Suprock, MD

- Jul 05 2019

Review for Dr. Brandi Adams, MD

Kathy Conrad in Davidson, NC - Jul 01 2019

Review for Dr. Jess Kirby, MD

Dr. Suprock was very personable and explained my upcoming surgery in a way I could understand. He answered all of my questions without making me feel I was taking up his time. I would definitely recommend him to anyone needing any type of orthopedic treatment. Thanks

Georgie Jolly - Jun 30 2019

Review for Dr. Mark Suprock, MD

Verolme in Mooresville , NC - Jun 28 2019

Review for Dr. Derek Slovak, DPM

none - Jun 25 2019

Review for Dr. Edward Robles, MD

Dr Zappasodi numbed me up and did quick procedure on an extremely painful toe. I expected to be in a lot of pain when the numbing medicine wore off but it was no big deal. Today, the next day, so much better. On the way to healing. I'm walking around without shoes and very little pain. Thanks!

P OBrien in NC - Jun 21 2019

Review for Francesca Zappasodi

I was seen promptly, and Dr. Docket attended my wrist problem in a kind, proficient manner. He provided me with a contact/appointment with a hand surgeon, should this procedure not be a permanent solution.

Martha - Jun 20 2019

Review for Dr. Michael Dockery, MD

ARV - Jun 20 2019

Review for Dr. Jasper Ratterree III, MD

TH in Huntersville - Jun 19 2019

Review for Dr. John Black, MD

Dr. Kirby made my first visit very comfortable. She took time to explain everything that was going on with me foot. Very informative and you can tell she does care about her patients and their well being.

Sandi in Huntersville, NC - Jun 14 2019

Review for Dr. Kristin Kirby, DPM

Dr. Jack Burrow in Charlotte , NC - Jun 13 2019

Review for Dr. Barry Chan, MD

Elizabeth in Charlotte, NC - Jun 13 2019

Review for Dr. Kristin Kirby, DPM

S Wagner in Tega Cay, SC - Jun 12 2019

Review for Dr. Adam Shapiro, DPM

Elaine Cook in Mooresville, NC - Jun 11 2019

Review for Dr. Adam Shapiro, DPM

My experience with Dr Suprock couldn't have been better. He is gentle and kind and was very informative with his diagnosis and recommendations for surgery. He listens to your concerns and puts your mind at ease. He will be replacing my hip soon.

Carol - Jun 10 2019

Review for Dr. Mark Suprock, MD

After visiting many specialists, I finally feel that I'm getting the correct treatment from Dr. Patel. He's taken the time to thoroughly review my charts, asks questions, and really listens. He also seems to be very passionate about his work. I look forward to my visits with him.

Donna Y. - Jun 08 2019

Review for Dr. Viral Patel, MD

This was my first time having this type of procedure, so I was very nervous. My nerves calmed after interacting with the staff. Everyone in the practice was so friendly and professional. Dr. Wilson is top notch!

Charlotte, NC - Jun 08 2019

Review for Dr. Jason Wilson, MD

Outstanding experience. Absolutely nothing could be done to improve the care I receive with my doctor. He's so understanding and the staff makes me feel like I'm their only patient.

Z. Rodgers - Jun 08 2019

Review for Dr. Vinaya Maddukuri, MD

Dr. Shapiro is one of the best doctors in North Carolina. He is knowledgeable, patient, a great listener and compassionate. He truly listens to his patients and is willing to try all the conservative approaches to treatment first. I would highly recommend Dr. Shapiro.

Denver , NC - Jun 06 2019

Review for Dr. Adam Shapiro, DPM

Andrea LaTourette - Jun 06 2019

Review for Dr. Matthew Ohl, MD

- Jun 05 2019

Review for Dr. Michael Dockery, MD

Hewshal Thornton in NC - Jun 05 2019

Review for Dr. Wei Huang, MD

- Jun 05 2019

Review for Dr. Edward Robles, MD

Kathy Smith - Jun 05 2019

Review for Dr. Kristin Kirby, DPM

Mary Hunter - Jun 02 2019

Review for Dr. Wei Huang, MD

Theresa in Charlotte , NC - Jun 01 2019

Review for Dr. Scott Jaben, MD

My followup visit after hip surgery went quite well. Dr. Suprock kindly asked about my progress and felt I was doing well. I am very grateful to him and his team for yet another "medical miracle".

- May 26 2019

Review for Dr. Mark Suprock, MD

I've had several great visits with Dr. Kirby. She was very clear and friendly in the initial visit where I had xrays. A few weeks later, I had toe surgery with her, and it went wonderful. I also had several follow up visits with her. She is very knowledgable and friendly!

- May 23 2019

Review for Dr. Kristin Kirby, DPM

- May 23 2019

Review for Dr. Timothy Kuo, MD

She is a great doctor. She gives you clear instructions on what to do for your problem and the results are excellent! I would recommend her to everyone.

- May 22 2019

Review for Francesca Zappasodi

- May 22 2019

Review for Dr. Scott Smith, MD

Our 2 year old son recently had a fall that required a number of stitches inside and out on his eyebrow. Dr. Haigney was at the ER that day and we were so grateful he was. Our son is healing up nicely and everyone in his office have been wonderful!!! He even called to check in on him the next day!

MOORESVILLE , NC - May 20 2019

Review for Dr. Raymond Haigney II, DDS

Great. Always look forward to seeing her. She's one of my favorite doctors. Very informative, caring and supportive of her patients. Highly recommend her for any foot and ankle issues. You will love her!!!

- May 20 2019

Review for Francesca Zappasodi

- May 17 2019

Review for Dr. William Davis, MD

Dr Shapiro is a very good dr he listens to what you have to say. He cares about his patients and there care. He is friendly and always ask about your life he is like a family friend. I have been going to dr Shapiro for over 15 years and will continue To be one of his patients.

Linda flood in Mooresville - May 17 2019

Review for Dr. Adam Shapiro, DPM

- May 16 2019

Review for Dr. David Homesley Jr, MD

- May 16 2019

Review for Dr. Kristin Kirby, DPM

Fast and efficient check in. Dr. Ohl was great. Did not recommend any costly things to do. Listened and gave me sensible inexpensive solutions to my injury that helped me and my ankle feeling 100% better

- May 15 2019

Review for Dr. Matthew Ohl, MD

Didn’t like her at all . Very RUDE AND TALKED DOWN TO ME . I’ve been to OrthoCarolina for 2 Rotator Cuff and 2 Neck Fusions . She is by far the worst Dr I have been to at any level . WILL NOT GO TO HER .

- May 12 2019

Review for Dr. Erika Gantt, MD

- May 11 2019

Review for Dr. Scott Jaben, MD

- May 10 2019

Review for Dr. Joseph Zuhosky, MD

Went for consultation about issue with a trigger finger and received a silicone injection as initial treatment. Discussed possibility of need for surgery. Dr Gantt has previously operated on another finger with this problem. She is a highly knowledgeable and skilled physician

- May 09 2019

Review for Dr. Erika Gantt, MD

I had to have 2 teeth extracted, first time for me, I was extremely nervous, I could not have asked for anyone as nice and professional as Dr Johnson and his entire staff. Everyone was so kind and made me feel very comfortable the whole time.

- May 08 2019

Review for Dr. Matthew Johnson, MD

It was my first visit with a podiatrist ever and Dr. Kirby was so pleasant and informative. She knew how to explain everything so thoroughly and in a way that I could understand without worrying. I felt so relieved after my visit and grateful I was able to be seen by Dr. Kirby!

- May 07 2019

Review for Dr. Kristin Kirby, DPM

Location

Novant Health Huntersville Medical Center

10030 Gilead Rd, Huntersville, NC 28078