Novant Health Brunswick Medical Center

75%

Patients that would definitely recommend
5% higher than the national average


Novant Health Brunswick Medical Center is a medical facility located in Bolivia, NC. This hospital has been recognized for Patient Safety Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

1 rating was better than expected

  • Deep blood clots in the lungs or legs following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

75%

Would definitely recommend
5% higher than the national average

Novant Health Brunswick Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

Novant Health Brunswick Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%71%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%81%73%

Providers

Provider Reviews

Leg was giving trouble 7 weeks after right knee replacement. SI Joint appears to be inflamed. Got a shot in the hip that is helping some the next day. Tom is a little brutal in his assessment of my progress after surgery but he appears to know what he is doing.

Aug 12 2020

Review for Thomas Lawson III

Aug 06 2020

Review for Dr. Whidby

Excellent. He is very dedicated and skillful and he listens. It’s been a long time since I met a doctor with this kind of interest and compassion. Thank you!

Donald Pastor Jul 29 2020

Review for Dr. Zub

Dr. Foster was professional, competent and spent quality time with me reviewing my situation and choices to move forward. In addition, the front desk staff were absolutely accommodating and friendly.

Jenna Brown Jul 28 2020

Review for Dr. Foster

Very thorough and knowledgeable.

Jul 25 2020

Review for Dr. Zub

Met with quite a few doctors to discuss surgery. Crazy time to do it during pandemic, but Dr. Kays and staff too incredible care of me! Only negative is I wish I would've done it sooner!!!!! Don't wait! Schedule with him!

Brandi Jul 23 2020

Review for Dr. Kays

Dr.Marushack is very pleasant and spends as much time as needed with his patients. He has performed shoulder and knee surgery on me and has done an excellent job.

Jul 23 2020

Review for Dr. Marushack

Very helpful but dissapointed that there was no surgery needed!! Joke! My knee and lef are much betrer now. Thank you!

Jul 19 2020

Review for Dr. Lescault

Dr. Riley explained The types of cataracts I had in a professional manner and with clarity. Great aftercare, called each night after surgery and follow up the next day. Vision is remarkable day after surgery. I would recommend Dr. Riley

William J Maloney Jul 14 2020

Review for Dr. Riley

Fantastically good - more than once!!

Jul 14 2020

Review for Dr. Leighton

Dan Jul 07 2020

Review for Dr. Zub

Dr. Isenhour has been our family doctor for 15+ years. Great skills and a just a wonderful guy. We so appreciate his thoughtful caring demeanor.

Dee Jul 01 2020

Review for Dr. Isenhour

Dr. Emily Touloukian is extremely professional and very caring. I commend her. I have been treated by her for a number of years.

norbert flatow Jun 30 2020

Review for Dr. Touloukian

Does not keep well being of patient as a priority Jun 26 2020

Review for Dr. Wieland

I’m from the Northeast and we have the choice of the best Doctors...Dr Wieland is just Great ...never had a Dr that takes the time to listen

Jeanette Russo Jun 19 2020

Review for Dr. Wieland

Dr. Lescault was very professional yet very personable. He explained everything in a matter that a lay person could understand. I am scheduled for surgery next week and I don’t feel uncomfortable in the least. He has answered all my questions and I feel like I’m in good hands.

PamSpencer Jun 17 2020

Review for Dr. Lescault

Jun 16 2020

Review for Dr. Brown

The provider and his staff were kind and knowledgeable. Dr. Marushack took his time explaining everything from X-ray results to treatment plan. The appointment was not rushed. Would definitely recommend.

Jun 14 2020

Review for Dr. Marushack

Sandra Rabon Allen Jun 14 2020

Review for Dr. Leighton

My experience is that not only is she way behind on her scheduled appointments ,but, seems to think there's something noble about such behavior. Futher, I found her to be a checklist doctor with little common sense.

Jun 08 2020

Review for Dr. Wieland

Dr Robbins is very competent with a calm demeanor. Listens well. Takes time in explaining solutions and alternatives. Highly recommended.

Mike salha Jun 08 2020

Review for Dr. Robbins

A+ mechanic and orthopedist. Knows what he’s doing and does it well. Gold Stars.

Barry Jun 06 2020

Review for Dr. Lescault

The man , although busy, takes time to explain all assets of problems you are having . Friendly, professional, and very knowledgeable . Staff is super all around.

Jim Rich Jun 04 2020

Review for Dr. Kibler

I was happy with the staff , very welcoming and helpful and Dr Foster shown me great concern with professional attitude. The office was very clean and well maintained all over a great experience. Thank you for being there for me.

Wanda Carter May 31 2020

Review for Dr. Foster

Great surgeon !! Did my total knee replacement surgery last year and did a fabulous job. Would recommend him to anyone

Susan Winters May 31 2020

Review for Dr. Kelso

I have been seeing Dr. Zub for over 7 years now. His professional and compassionate care has always been excellent. His staff is friendly and efficient . I have and would recommend him without hesitation.

Brian Prewitt May 29 2020

Review for Dr. Zub

Was very satisfied with total care from start to finish . Dr Lawson was very nice and thorough doing exam of my knee. He explained what he thought was wrong and could possibly be after doing MRI.

Diane Graley May 23 2020

Review for Thomas Lawson III

Doc saw me in NHRMC on a Sunday. I found him pleasant, intelligent and down to earth explaining everything to me. I had a VIRTUAL appt with him and again, he was wonderful!

Joanne Wikander May 16 2020

Review for Dr. Sincock

May 15 2020

Review for Dr. Whidby

The Best! but do what you are asked to do. follow his rules. You do that, youre good

May 04 2020

Review for Dr. Lepore

Very down to earth.Answered all my questions.

Laura Sherrill Apr 30 2020

Review for Dr. Kelso

Answered all questions thoroughly. Supportive and explained reasoning for care

Apr 30 2020

Review for Thomas Lawson III

Took plenty of time to listen to my issues and discuss them. Addressed my concerns with different treatments. Very pleaseed

Apr 28 2020

Review for Dr. Kelso

Dr Zub has been very professional. He found the reason for my constant pain . I greatly appreciated the time and attention He is helping me manage my pain until I can have surgery.

Susanne Apr 24 2020

Review for Dr. Zub

Prompt, professional

Apr 23 2020

Review for Thomas Lawson III

Great doctor, cutting edge knowledge, traditional bedside manner. Courteous staff, efficient.

Apr 19 2020

Review for Dr. Moreci

This is Joe Pagan Owensboro, Ky. Dr. Wieland was my wife (Judi) and my Doctor. We both thought a lot of Dr. Wieland. Just wanted to let her know that Judi passed away. Thats all thanks.

Apr 16 2020

Review for Dr. Wieland

Dr. Marushack has been my doctor for the past two years. Professional, courteous and always willing to answer my questions. I recommend him to all those seeking orthopedic medical service.

Pamela Smith Apr 10 2020

Review for Dr. Marushack

Been with him for over 10 years. No complaints. I'm glad he switched over to more of a private practice as now he can slow down with us patients and take time to fully explain our health to us. He has been wonderful to me.

Kevin G Apr 06 2020

Review for Dr. Blizzard

Mary D Apr 04 2020

Review for Dr. Marushack

Dr. Riley is the most caring person I have ever met in the healthcare industry. His warmth for his patients is second only to his skill and professionalism. I highly recommend him to anyone considering cataract surgery.

Ron Mar 26 2020

Review for Dr. Riley

Dr. Christianson is a good physician. Unfortunately he is hampered by a totally incompetent front office and telephone answering service.

Mar 25 2020

Review for Dr. Christensen

He is a wonderful doctor who I trust completely! He is always kind & compassionate! Great job from his staff in support & professionalism! A 10 from me!!

Dianne Lovingood Mar 20 2020

Review for Dr. Zub

Great visit with Dr. Lescault! Could not find a better ortho doctor. We recommend him to everyone needing orthopedic care.

Richard Mar 18 2020

Review for Dr. Lescault

RJR Mar 13 2020

Review for Dr. Zub

I had Dr. McCarthy on my recent visit. I haven’t felt this comfortable at a gynecology appointment in a long time. She was compassionate, thorough, and understanding. I would definitely recommend her to anyone looking for a great gynecologist.

Debra McCafferty Mar 12 2020

Review for Dr. McCarthy

Very good experience with Dr. Kay's, his staff, the procedure, and the results.

Mar 07 2020

Review for Dr. Kays

C Harms Mar 06 2020

Review for Dr. Carnahan

Mrs Ellen Mar 05 2020

Review for Dr. Marushack

Dr Palgruto is the best, curtious, spends time to diagnose, explain your problem, has come to our home to examine my wife who has dimentia , he is very kind, and nice with her, I am up in my years, and I can honestly state that he is the best that my wife, and I ever had as a family doctor.?????

Glenn Mar 03 2020

Review for Dr. Palagruto

Dr zub said this may be a two process, the first part has not been succesful

Thomas M. Feb 28 2020

Review for Dr. Zub

Pat Quinn Feb 26 2020

Review for Thomas Lawson III

Fantastic doc with a resume that would impress anyone! Love him!! I highly recommend Dr. Lescault and his PA Tom.

Diane Cerulli Feb 25 2020

Review for Dr. Lescault

I highly recommend Tom Lawson. He was very personable and took time to answer questions and explain options. Very satisfied!

Feb 23 2020

Review for Thomas Lawson III

Dr. Lescault was prompt, courteous, & professional! He knew exactly what my problem was, I’m just a few minutes! Exam AND treatment were quick & painless Found a very good doctor and a fine man

Tom Feb 21 2020

Review for Dr. Lescault

I recognize Tom as efficient and caring while taking the lead on my knee replacement recovery. I appreciate his expertise.

Scott Dodd Feb 21 2020

Review for Thomas Lawson III

Excellent visit. Received two steroid injections. I have to say he is the best shot giver I have ever experienced. Very warm and kind person. He will do my second knee replacement in the near future. I recommend!

Carol from Southport Feb 20 2020

Review for Dr. Kelso

Diane Feb 19 2020

Review for Dr. Foster

Cheryl Kerr Feb 17 2020

Review for Dr. Wieland

Personal attention

Ray Feb 17 2020

Review for Thomas Lawson III

Feb 14 2020

Review for Dr. Zub

Corinne DuBay Feb 11 2020

Review for Dr. Kelso

Dr. Lizak has been my ENT for many years. He conducts his practice in a very professional manner. Listens carefully, explains well, gives ample opportunity for questions. Highly recommended.

Feb 09 2020

Review for Dr. Lizak

Feb 08 2020

Review for Dr. Foster

Dr Marushack was very compassionate and offered solutions to my specific problem. He explained everything and promptly answered my email questions.

Dee Feb 07 2020

Review for Dr. Marushack

Tom is a great guy. Very personable and thorough in his explanations

Linda Feb 05 2020

Review for Thomas Lawson III

I appreciated the professionalism of all the staff I encountered. Mr Lawson took time to answer my questions and provided options that allowed me to choose invasive (joint injections) or conservative treatment. I left with answers and a feeling of being in control of my own health!

Linda M. Feb 04 2020

Review for Thomas Lawson III

I love this guy! He’s super sweet and down to earth.

Alice Jan 25 2020

Review for Dr. Bodenheimer

He is an excellent physician! He has great diagnostic skills. He gives you all the time you need. He listens to everything you say. He always explains your Laboratory tests. If you need further follow up, he explains what and why!

Annamarie Jan 24 2020

Review for Dr. Moreci

Knee pain

Jan 22 2020

Review for Dr. Lescault

Jan 14 2020

Review for Dr. Foster

Judie Kesson Jan 12 2020

Review for Dr. Ellis

Jan 10 2020

Review for Dr. Kays

Arthur Epstein Jan 06 2020

Review for Dr. Isenhour

Kimberly Baxter Dec 31 2019

Review for Dr. Willeford

Lois F Dec 29 2019

Review for Dr. Crane

Tom was cordial and straight to the point. He was open to dialogue and answered all my questions about total hip replacement before and after surgery. Very satisfied with the results.

George Dec 25 2019

Review for Thomas Lawson III

Dr. Kelso is treating me for shoulder fracture. He explained treatment plan and patiently answered all my questions. I like that he provides a realistic prognosis so I understand what I'm facing.. He has a friendly bedside manner.

Rgt Dec 21 2019

Review for Dr. Kelso

Excellent Dr and beside manor. Highly recommended.

Steve R Dec 21 2019

Review for Dr. Holt

TURP procedure completed today. I can’t say enough about the positive experience I have had with Dr. Robbins and his team. VERY accommodating, knowledgeable, empathetic, and responsive. Very detailed explanations regarding tests and surgical procedures. Tremendous practice.

Steve Dec 21 2019

Review for Dr. Robbins

Susan Jones Dec 19 2019

Review for Dr. Lescault

Dec 17 2019

Review for Dr. Snow

Jean Dec 06 2019

Review for Dr. Kays

Excellent rapport & thorough exam

Elizabeth Hall Nov 27 2019

Review for Dr. Marushack

Tom knows knees. I came in pain and could barely walk. I left virtually pain free and had fine movement. I couldn’t be happier.

Glen Nov 23 2019

Review for Thomas Lawson III

Ever one was very good I would recommend him to everyone

Kenneth White Nov 23 2019

Review for Dr. Lescault

Dr. Zub always listens and takes time to answer questions and explain everything. He is a kind, thoughtful man. I never felt the least bit nervous when I was getting an epidural. An extremely skilled physician.

Lois Gandy Nov 22 2019

Review for Dr. Zub

Attentive to patient needs; listens.

George Lane Nov 22 2019

Review for Dr. Zub

This is the best place ever ! They worked me in today and I was ushered right on back ! Dr Keebler Always takes care of my issues ! His staff is pretty awesome also ! Thanks everyone for helping me today !

NORD in Shallotte, NC - Nov 20 2019

Review for Dr. Kibler

Ann McEvpy Nov 18 2019

Review for Dr. Wieland

Great staff an doctor

Kegan Nov 16 2019

Review for Thomas Lawson III

William Sturman Nov 16 2019

Review for Dr. Zub

Wendy McGuire Nov 15 2019

Review for Dr. Kays

Very informative, answers questions, doesn't make you feel rushed

Carla Nov 14 2019

Review for Thomas Lawson III

On moving to his practice area, I researched younger, primary care physicians. I was impressed by his listening skills & collaborative approach to care. He values your statements & incorporates them into your plan of care. A 5 Star rating

Nov 11 2019

Review for Dr. Price

Poor, as I waited 25 minutes while I was totally undressed with sheet over myself as I heard Dr and staff laughing and talking in hall for over 20 minutes

Myrtle Beach , SC - Oct 28 2019

Review for Dr. Whidby

Location

Novant Health Brunswick Medical Center

240 Hospital Dr NE, Bolivia, NC 28422

Frequently Asked Questions

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