hospital-image
hospital-image

Northern Regional Hospital

Northern Regional Hospital is a medical facility located in Mount Airy, NC. This hospital has been recognized for Outstanding Patient Experience Award™ and Pulmonary Care Excellence Award™.

73%

Patient Experience Rating

9% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2023, 2022)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2023, 2022

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10

12% higher than the national average

73%

Would definitely recommend

9% higher than the national average

Northern Regional Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%47%

Northern Regional Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%79%66%

Providers

Provider Reviews

Dr. B is always pleasant & calm. She explains your exam at every step. Answers your questions & takes all the time you need!

May 07 2024

Review for Dr. Bondalapati

Very caring and knowledgeable Dr.She is the best. Have been seeing her a couple years now and so glad I found her. Was a car wreck 23 years a lot of damage to my body I've been through it and have seen a lot of doctors over the years. And she is one of the best in Winston Salem would recommend her...

Kimberly Pardue May 01 2024

Review for Dr. Messer

Dr. Hinson has never rushed my visits. He LISTENS intently and thoughtfully considers each of my comments before devising a plan of action for my needs at the time. His longterm care has made a difference in my health challenges, and I am grateful for his continuing care.

JoAnn Hill, DMA Apr 22 2024

Review for Dr. Hinson Jr

Dr. Ford listens and really pays attention to my concerns and priorities. Sometimes I wish she had more overall general knowledge, but she is relatively young and I think that will come in time. That's the only reason I put 4 rather than 5 stars.

Apr 17 2024

Review for Dr. Ford

Love this Doctor. He is a "straight shooter". Isn't going to perform unnecessary procedure. He's one of the Golden Doctors. They don't make them anymore! Knowledgeable and Practical. Has taken care of myself and my husband for years. Outstanding contribution to his Field ??????????

Pam Nance Apr 11 2024

Review for Dr. Dickinson

Location

Northern Regional Hospital

830 Rockford St, Mount Airy NC 27030

CallDirections

(336) 719-7000

Frequently Asked Questions

Where is Northern Regional Hospital located?

Northern Regional Hospital is located at 830 Rockford St, Mount Airy, NC 27030. Find other locations and directions on Healthgrades.

Has Northern Regional Hospital won any recent awards from Healthgrades?

Yes, Northern Regional Hospital has been awarded with Outstanding Patient Experience Award™ and Pulmonary Care Excellence Award™ in the past two years.

Is Northern Regional Hospital highly rated with patients?

77% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Northern Regional Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Northern Regional Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Northern Regional Hospital profile..

How does Northern Regional Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

830 Rockford St

Mount Airy, NC 27030

Directions

(336) 719-7000