North Carolina Specialty Hospital

89%

Patients that would definitely recommend
19% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Patient Safety Excellence Award™ (2017)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
86%

Patients who gave a rating of 9 or 10
17% higher than the national average

89%

Would definitely recommend
19% higher than the national average

North Carolina Specialty Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%89%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%88%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%78%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%93%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%82%66%

North Carolina Specialty Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%80%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%79%73%

Providers

Provider Reviews

Aug 13 2019

Review for Dr. Nicholas Viens, MD

Aug 10 2019

Review for Dr. Nicholas Viens, MD

She includes you in your treatment options. Making decisions together to come up with the best treatment. She is caring, smart, I would definitely recommend her.

in Mebane, NC - Aug 07 2019

Review for Dr. Kathy Yu, MD

Aug 06 2019

Review for Dr. Nicholas Viens, MD

Aug 02 2019

Review for Dr. John Moore IV, MD

I've had both knees replaced by Dr. Gilbert. I am comfortable with Dr. Gilbert and his staff. I felt that Dr. Gilbert listened to my concerns before and after my surgeries. If you are having knee pain, I highly recommend Dr. Gilbert.

Jul 29 2019

Review for Dr. Brett Gilbert, MD

Jul 28 2019

Review for Dr. Jeffrey Murray, MD

Dr. Moore always fully explains my medical situation and asks if I have further questions. He never makes me feel hurried. He is very hands-on - removing the bandage and inspecting the surgical site closely himself. He has a true concern for his patient's welfare.

Jul 26 2019

Review for Dr. John Moore IV, MD

Jul 24 2019

Review for Dr. Ryan Takenaga, MD

All of the staff were professional, positive and friendly. There was no confusion about where to be or when to be there. Not a lot of unecessary visits or long waits. Everything was quick and effective.

Jul 19 2019

Review for Dr. John Moore IV, MD

in Roxboro, NC - Jul 19 2019

Review for Dr. Ryan Takenaga, MD

Dr. Mitchell is caring and thorough. With rheumatoid arthritis, I cannot imagine trusting my health to another physician. She listens! I also love her infusion nurse, Joleen. They make an excellent team. If you are looking for an excellent rheumatologist, she is the one!

Jun 26 2019

Review for Dr. Kate Mitchell, MD

Wonderful doctor and great team! I had a cosmetic procedure performed (lip lift) and I couldn't be happier with the meticulous work Dr. Jelic did! He is very informative, caring and talented. Wholeheartedly recommend!

Wake Forest, NC - Jun 26 2019

Review for Dr. Jeffrey Jelic, DMD

Over booked and doesn't spend enough time with patient. He refers most questions to his assistants before rushing out of the exam room. Suspect he or someone on his staff has written many of the 5 star reviews.

in Chapel Hill - Jun 05 2019

Review for Dr. John Wood III, MD

in Durham, NC - May 31 2019

Review for Dr. Michael Merz, MD

May 25 2019

Review for Dr. Paul Kerner, MD

I had a reverse total shoulder replacement. I could not have asked for a better surgeon than Dr. Takenaga. He took the time to explain everything answered all my questions. Simply a superb physician.

May 21 2019

Review for Dr. Ryan Takenaga, MD

May 17 2019

Review for Dr. Tonica Johnson, MD

May 14 2019

Review for Dr. Julian Aldridge III, MD

Dr Moore is very knowledgeable, very experienced and very confident and no doubt very good at what he does, I just wish we could have had more time for more discussion about my knees and their condition, I guess some more “make the patient feel good time”

May 11 2019

Review for Dr. John Moore IV, MD

Apr 30 2019

Review for Dr. Tonica Johnson, MD

Dr. Gilbert and staff are caring and attentive. Multiple follow-ups to ensure everything was going well after surgery. Dr. Gilbert really listened, before and after knee surgery. Would highly recommend.

Apr 28 2019

Review for Dr. Brett Gilbert, MD

Apr 25 2019

Review for Dr. John Moore IV, MD

Apr 24 2019

Review for Dr. Tonica Johnson, MD

Apr 19 2019

Review for Dr. John Moore IV, MD

Very interesting. Doc is an expert surgeon. His work is impecable. He is compassionate, empathetic, willing to share knowledge and he has a good bed side manner.

Apr 19 2019

Review for Dr. John Moore IV, MD

Dr Moore and his team are by far the greatest! I highly recommend them if you are looking at a total knee replacement. Dr Moore’s care and concern for his patients is beyond any doctor that I have ever had.

Apr 16 2019

Review for Dr. John Moore IV, MD

Apr 11 2019

Review for Dr. Brett Gilbert, MD

Apr 10 2019

Review for Dr. Steven Shaw, MD

She is one of the best Drs that I have seen and is very knowledgeable and professional-great bedside manner! She was a perfect diagnostician for me! I highly recommend her to anyone! Bonnie West

Apr 07 2019

Review for Dr. Elizabeth Hueman, MD

Apr 05 2019

Review for Dr. Nicholas Viens, MD

Dr. Rutherford's bedside manner is exceptional. Seemed truly concerned with my issues. Explained everything thiroughly and on my level. Highly recommend.

Mar 30 2019

Review for Dr. Richard Rutherford Jr, MD

Dr. Johnson and her staff are amazing professionals—warm, caring, personable, knowledgeable and efficient. The wait time was never too long. I couldn't be more happy with the care I received. The results are fantastic—my vision has drastically improved!

Mar 26 2019

Review for Dr. Tonica Johnson, MD

Had both my knees replaced by Dr Gilbert, I would recommend him without hesitation. Having worked in Infection Control for many years, keeping stats on orthopaedic surgeries, I had a lot of trust in his abilities.

Mar 09 2019

Review for Dr. Brett Gilbert, MD

Mar 09 2019

Review for Dr. Tonica Johnson, MD

I was having soooo much pain in my hip before surgery that dr. moore moved my surgery up 1 week sooo very thankful to him would like to also say how much I was in love with the loop felt like his office was in my home the office staff very helpful and attentive

in whispering pines, NC - Mar 07 2019

Review for Dr. John Moore IV, MD

I’m seeing Dr. Johnson for dry eye. She is professional and friendly, well-informed and caring. The eye exam was thorough. I felt that I was in the hands of an expert. By following the simple steps she explained to me, my symptoms have disappeared. I recommend her highly.

Cary, NC - Mar 06 2019

Review for Dr. Tonica Johnson, MD

in Durham, NC - Mar 04 2019

Review for Dr. Tonica Johnson, MD

He was very helpful in diagnosing my problem and suggesting a simple solution. He spent plenty of time explaining my options. It was a pleasant visit.

Mar 01 2019

Review for Dr. Brett Gilbert, MD

in Chapel Hill, NC - Feb 28 2019

Review for Dr. Julian Aldridge III, MD

in Hillsborough, NC - Feb 28 2019

Review for Dr. Julian Aldridge III, MD

in Saxe, VA - Feb 26 2019

Review for Dr. Brett Gilbert, MD

in Durham, NC - Feb 26 2019

Review for Dr. William Silver, MD

She did my laser eye surgery and treating me for dry eyes. Dr Johnson is the best eye Doctor I have ever seen. I have been going to eye doctors for 65 years.

NC, NC - Feb 26 2019

Review for Dr. Tonica Johnson, MD

I would gladly recommend Dr Gilbert to anyone because with my belief in God I knew he was the one that would make a difference in my life, Thank you Dr. Gilbert I am glade to be a spokesperson for you Mary Williams

in Raleigh, NC - Feb 23 2019

Review for Dr. Brett Gilbert, MD

I just had double knee replacement surgery 12 days ago and I feel fantastic! I am able to do much more at this point than I was able to do before surgery! Feel like a new person! Thank you Dr. MOORE!

in Ellerbe , NC - Feb 22 2019

Review for Dr. John Moore IV, MD

Dr Zenn treated me after my breast cancer surgery & followed me until 2 yrs ago when he left Duke. Nurse JoAnn is great too! Still miss them & their encouragement throughout my treatment! Great team!!

in Suffolk, VA - Feb 20 2019

Review for Dr. Michael Zenn, MD

Dr. Gilbert and his staff are well organized, compassionate and professional. Surgery was only performed as a last resort when physical therapy and exercise alone brought limited results. Recovery has been astonishingly swift and uncomplicated.

in Raleigh, NC - Feb 20 2019

Review for Dr. Brett Gilbert, MD

Excellent experience from beginning to end. Dr Jelic was patient and made sure I understood all of my options. The other staff was also great and very professional the entire time. I was nervous about my procedure, but looking back I could not imagine it going any smoother.

Durham, NC - Feb 19 2019

Review for Dr. Jeffrey Jelic, DMD

in Sanford, NC - Feb 18 2019

Review for Dr. John Moore IV, MD

Location

North Carolina Specialty Hospital

3916 Ben Franklin Blvd, Durham, NC 27704