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North Carolina Specialty Hospital

North Carolina Specialty Hospital is a medical facility located in Durham, NC. This hospital has been recognized for Patient Safety Excellence Award™ and Outpatient Orthopedic Surgery Excellence Award™.

89%

Patient Experience Rating

17% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2024)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™ (2024)

Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Death in procedures where mortality is usually very low

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
87%

Patients who gave a rating of 9 or 10

12% higher than the national average

89%

Would definitely recommend

17% higher than the national average

North Carolina Specialty Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%87%82%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%87%81%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%75%71%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%68%64%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%87%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%62%54%

North Carolina Specialty Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%78%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%76%

Providers

Provider Reviews

I am only 1 week out of a total knee replacement, so in good faith, I can't give a full 5 stars yet. However, Dr. Kerner was very clear with my options and what his professional opinions he had moving forward. I was always treated well and respected as a person. Since i am early on i can only speak...

Apr 17 2024

Review for Dr. Kerner

Excellent! He is an excellent communicator, and explained my situation in ways no other doctor has, the procedure he recommended has helped reduce pain so much! I’m so glad found Emergeortho and Dr. Musante. Plus communication with staff is excellent. Head and shoulders above my experience at...

Nancy Apr 17 2024

Review for Dr. Musante

Dr Kerner was very nice! Super thorough and very fast!

Apr 17 2024

Review for Dr. Kerner

I have always had a good experience when I have an appointment with Dr Soria and the staff. Can’t thank her enough for always listening to my concerns. She is very personable, professional, and very knowledgeable. She has done two successful surgeries for me, alleviating the pain and numbness in my...

Liz Apr 17 2024

Review for Dr. Soria

Dr. Soria was very personable and took the time to listen to me and my concerns. She explained the different options (pros and cons) for my hands and wrist. Highly recommended!

Apr 17 2024

Review for Dr. Soria

Location

North Carolina Specialty Hospital

3916 Ben Franklin Blvd, Durham NC 27704

CallDirections

(919) 956-9300

Frequently Asked Questions

Where is North Carolina Specialty Hospital located?

North Carolina Specialty Hospital is located at 3916 Ben Franklin Blvd, Durham, NC 27704. Find other locations and directions on Healthgrades.

Has North Carolina Specialty Hospital won any recent awards from Healthgrades?

Yes, North Carolina Specialty Hospital has been awarded with Patient Safety Excellence Award™ and Outpatient Orthopedic Surgery Excellence Award™ in the past two years.

Is North Carolina Specialty Hospital highly rated with patients?

87% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does North Carolina Specialty Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at North Carolina Specialty Hospital?

Phone number, appointment information, and directions can be found on Healthgrades North Carolina Specialty Hospital profile..

How does North Carolina Specialty Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

3916 Ben Franklin Blvd

Durham, NC 27704

Directions

(919) 956-9300