New Hanover Regional Medical Center

81%

Patients that would definitely recommend
11% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019, 2018, 2017)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Pulmonary Care Award™ (2019, 2018, 2017)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2019)

Superior clinical outcomes in the care and treatment of stroke

America’s 100 Best Hospitals for Stroke Care Award™ (2018, 2017)

Superior clinical outcomes in the care and treatment of stroke

Cranial Neurosurgery Excellence Award™ (2018, 2017)

Superior clinical outcomes in cranial neurosurgery

Neurosciences Excellence Award™ (2018, 2017)

Superior clinical outcomes in stroke care and neurosurgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Respiratory failure following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

2 ratings were better than expected

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10
9% higher than the national average

81%

Would definitely recommend
11% higher than the national average

New Hanover Regional Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%70%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

New Hanover Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

New Hanover Regional Medical Center

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

Providers

1099 Medical Center Dr Ste 101 Wilmington, NC 28401undefined mi
1911 S 17th St Ste 130A Wilmington, NC 28401undefined mi
2131 S 17th St Wilmington, NC 28401undefined mi
1120 Medical Center Dr Wilmington, NC 28401undefined mi
1333 S Dickinson Dr Unit 240 Leland, NC 28451undefined mi
2131 S 17th St Wilmington, NC 28401undefined mi
20 Medical Campus Dr NW Ste 207 Supply, NC 28462undefined mi
1611 NW 12th Ave Rm 600-D Miami, FL 33136undefined mi
1611 NW 12th Ave Miami, FL 33136undefined mi
1230 Medical Center Dr Wilmington, NC 28401undefined mi
Dr. Rabiah Ali, MDInternal Medicine
Dr. Rabiah Ali, MD
2131 S 17th St Wilmington, NC 28401undefined mi
Dr. Joanne Allen, MDPhysical Medicine & Rehabilitation
Dr. Joanne Allen, MD
1721 Allens Ln Ste 101 Wilmington, NC 28403undefined mi
1120 Medical Center Dr Wilmington, NC 28401undefined mi
1090 Medical Center Dr Wilmington, NC 28401undefined mi
2131 S 17th St Wilmington, NC 28401undefined mi
2800 Ashton Dr Ste 200 Wilmington, NC 28412undefined mi
Dr. Barry Amos, MDAnesthesiology
Dr. Barry Amos, MD
2131 S 17th St Wilmington, NC 28401undefined mi
1520 Physicians Dr Wilmington, NC 28401undefined mi
Dr. Ruth Anderson, MDPain Management Nursing
Dr. Ruth Anderson, MD
2716 Ashton Dr Wilmington, NC 28412undefined mi
2512 Delaney Ave Wilmington, NC 28403undefined mi
Dr. Lilian Andries, MDInternal Medicine
Dr. Lilian Andries, MD
2131 S 17th St Wilmington, NC 28401undefined mi
1500 Medical Center Dr Wilmington, NC 28401undefined mi
Dr. Paul Appleby, MDGeneral Surgery
Dr. Paul Appleby, MD
2131 S 17th St Wilmington, NC 28401undefined mi
1520 Physicians Dr Wilmington, NC 28401undefined mi

Location

New Hanover Regional Medical Center

2131 S 17th St, Wilmington, NC 28401