Frye Regional Medical Center

72%

Patients that would definitely recommend
2% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10
1% higher than the national average

72%

Would definitely recommend
2% higher than the national average

Frye Regional Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

Frye Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%63%73%

Providers

Dr. Patience Agborbesong, MD

Hospital Medicine

Dr. Patience Agborbesong, MD

Dr. Daniel Alexander, DO

Clinical Cardiac Electrophysiology

27 Ratings
Dr. Daniel Alexander, DO

Dr. Ghassan Alkoutami, MD

Cardiology

47 Ratings
Dr. Ghassan Alkoutami, MD

Dr. Simon Allport, MD

Gastroenterology

15 Ratings
Dr. Simon Allport, MD

Dr. Patricia Amoako, MD

Internal Medicine

1 Ratings
Dr. Patricia Amoako, MD

Dr. Daniel Anderson, MD

Pulmonary Disease

5 Ratings
Dr. Daniel Anderson, MD

Dr. Mark Anderson, MD

Urology

4 Ratings
Dr. Mark Anderson, MD

Dr. Robert Auton Jr, MD

Neonatal Medicine

3 Ratings
Dr. Robert Auton Jr, MD

Dr. Chandra Baker, MD

Vascular & Interventional Radiology

1 Ratings
Dr. Chandra Baker, MD

Dr. Anthony Barber, MD

Endocrinology, Diabetes & Metabolism

14 Ratings
Dr. Anthony Barber, MD

Dr. James Barker II, MD

Internal Medicine

15 Ratings
Dr. James Barker II, MD

Lisa Barron, ATC

Other

Lisa Barron, ATC

Dr. Perry Bartelt, MD

Family Medicine

11 Ratings
Dr. Perry Bartelt, MD

Dr. John Battiston Jr, MD

Neuroradiology

Dr. John Battiston Jr, MD

Brian Bechtol, PA

Physician Assistant (PA)

13 Ratings
Brian Bechtol, PA

Dr. Bethany Bergamo, MD

Dermatology

92 Ratings
Dr. Bethany Bergamo, MD

Dr. Denise Bilhorn, MD

Gynecology

3 Ratings
Dr. Denise Bilhorn, MD

Dr. F Bishopric, MD

Obstetrics & Gynecology

62 Ratings
Dr. F Bishopric, MD

Dr. John Bools, MD

Diagnostic Radiology

Dr. John Bools, MD

Dr. Robert Boyd, MD

Obstetrics & Gynecology

8 Ratings
Dr. Robert Boyd, MD

Dr. Peter Bradshaw, MD

General Surgery

4 Ratings
Dr. Peter Bradshaw, MD

Dr. Aaron Braunsteiner, MD

Emergency Medicine

2 Ratings
Dr. Aaron Braunsteiner, MD

Dr. Kelly Bridgeman, MD

Pediatrics

2 Ratings
Dr. Kelly Bridgeman, MD

Dr. Mary Britton, MD

Family Medicine

5 Ratings
Dr. Mary Britton, MD

Dr. Donald Brown II, MD

Anesthesiology

2 Ratings
Dr. Donald Brown II, MD

Dr. Joshua Brown, MD

Physical Medicine & Rehabilitation

Dr. Joshua Brown, MD

Dr. Michelle Brown, MD

Anesthesiology

5 Ratings
Dr. Michelle Brown, MD

Dr. Michael Burton, MD

Family Medicine

3 Ratings
Dr. Michael Burton, MD

Dr. David Cabral, MD

Internal Medicine

14 Ratings
Dr. David Cabral, MD

Dr. Felicia Cain, MD

Anesthesiology

4 Ratings
Dr. Felicia Cain, MD

Dr. R Caldwell Jr, MD

Rheumatology

15 Ratings
Dr. R Caldwell Jr, MD

Dr. Benjamin Campbell, DDS

Orthodontics & Dentofacial Orthopedics

Dr. Benjamin Campbell, DDS

Dr. Donald Campbell, MD

Orthopedic Surgery

20 Ratings
Dr. Donald Campbell, MD

Dr. Richard Carlton, MD

Cardiothoracic Surgery

3 Ratings
Dr. Richard Carlton, MD

Dr. Alicia Carroll, MD

Ophthalmology

97 Ratings
Dr. Alicia Carroll, MD

Dr. John Carson II, DO

Critical Care Medicine

Dr. John Carson II, DO

Dr. Lawrence Carter Jr, MD

Internal Medicine

1 Ratings
Dr. Lawrence Carter Jr, MD

Dr. Mariely Castellanos Nouel, MD

Internal Medicine

2 Ratings
Dr. Mariely Castellanos Nouel, MD

Dr. Aimee Cavendish, MD

Family Medicine

12 Ratings
Dr. Aimee Cavendish, MD

Dr. Dana Chambers, MD

Family Medicine

12 Ratings
Dr. Dana Chambers, MD

Dr. Martin Chatelian, MD

Internal Medicine

1 Ratings
Dr. Martin Chatelian, MD

Dr. Kevin Clark, DO

Emergency Medicine

3 Ratings
Dr. Kevin Clark, DO

Dr. Joshua Cochrane, MD

Emergency Medicine

2 Ratings
Dr. Joshua Cochrane, MD

Dr. David Coffey III, MD

Family Medicine

3 Ratings
Dr. David Coffey III, MD

Dr. Jason Coffey, MD

Emergency Medicine

1 Ratings
Dr. Jason Coffey, MD

Dr. John Corder, MD

Hospice & Palliative Medicine

2 Ratings
Dr. John Corder, MD

Dr. Jamey Cost, MD

Allergy & Immunology

25 Ratings
Dr. Jamey Cost, MD

Dr. Montgomery Cox, MD

Bariatric Surgery

10 Ratings
Dr. Montgomery Cox, MD

Dr. Matthew Creighton, MD

Urology

13 Ratings
Dr. Matthew Creighton, MD

Dr. Elizabeth Cressy, MD

Internal Medicine

11 Ratings
Dr. Elizabeth Cressy, MD

Dr. Christine Curran, DO

Sports Medicine

4 Ratings
Dr. Christine Curran, DO

Dr. John Delcharco, MD

Radiation Oncology

2 Ratings
Dr. John Delcharco, MD

Dr. Geoffrey Deleary, MD

Urology

4 Ratings
Dr. Geoffrey Deleary, MD

Dr. Derrick Denman, DC

Chiropractic

15 Ratings
Dr. Derrick Denman, DC

Dr. Michael Desantis, MD

Family Medicine

31 Ratings
Dr. Michael Desantis, MD

Dr. Jill Devries, MD

Family Medicine

3 Ratings
Dr. Jill Devries, MD

Dr. Gregory Diamonti, MD

Gastroenterology

10 Ratings
Dr. Gregory Diamonti, MD

Dr. Venkatarama Donepudi, MD

Endocrinology, Diabetes & Metabolism

12 Ratings
Dr. Venkatarama Donepudi, MD

Dr. Michael Drewno, MD

Internal Medicine

Dr. Michael Drewno, MD

Dr. Anna Duncan, DO

Family Medicine

3 Ratings
Dr. Anna Duncan, DO

Dr. David Duralia, MD

Family Medicine

12 Ratings
Dr. David Duralia, MD

Dr. Matthew Dyson, MD

Diagnostic Radiology

3 Ratings
Dr. Matthew Dyson, MD

Dr. Dave Eichman, MD

Anesthesiology

4 Ratings
Dr. Dave Eichman, MD

Dr. Randall Eldridge, DPM

Podiatry

1 Ratings
Dr. Randall Eldridge, DPM

Dr. Stephanie Eldridge, DPM

Podiatry

Dr. Stephanie Eldridge, DPM

Dr. Douglas Eller, MD

Urology

1 Ratings
Dr. Douglas Eller, MD

Dr. Maria Carmen Espiritu, MD

Physical Medicine & Rehabilitation

Dr. Maria Carmen Espiritu, MD

Dr. William Faltermayer, MD

Osteopathic Manipulative Therapy

4 Ratings
Dr. William Faltermayer, MD

Dr. Stephen Farris, MD

Diagnostic Radiology

Dr. Stephen Farris, MD

Dr. Laura Faruque, MD

Obstetrics & Gynecology

10 Ratings
Dr. Laura Faruque, MD

Dr. Mark Faruque, MD

Family Medicine

6 Ratings
Dr. Mark Faruque, MD

Dr. John Fish, DDS

Dentistry

58 Ratings
Dr. John Fish, DDS

Dr. Michael Fisher, MD

Family Medicine

4 Ratings
Dr. Michael Fisher, MD

Dr. Alan Forshey, MD

Family Medicine

13 Ratings
Dr. Alan Forshey, MD

Dr. Leverne Fox Jr, MD

Cardiology

20 Ratings
Dr. Leverne Fox Jr, MD

Dr. Sue Garwood, MD

Infectious Disease Medicine

5 Ratings
Dr. Sue Garwood, MD

Dr. William Geideman, MD

Orthopedic Surgery

68 Ratings
Dr. William Geideman, MD

Dr. Alfred Geissele, MD

Orthopedic Surgery

16 Ratings
Dr. Alfred Geissele, MD

Dr. Edward Gerrard Jr, MD

Urology

5 Ratings
Dr. Edward Gerrard Jr, MD

Griff Gilbert, MSW

Counseling

3 Ratings
Griff Gilbert, MSW

Dr. Russell Gilchrist, DO

Pain Medicine

65 Ratings
Dr. Russell Gilchrist, DO

Dr. Daniel Gill, MD

Family Medicine

7 Ratings
Dr. Daniel Gill, MD

Dr. Robert Glenn, MD

Family Medicine

8 Ratings
Dr. Robert Glenn, MD

Dr. James Goins, MD

Obstetrics & Gynecology

1 Ratings
Dr. James Goins, MD

Dr. Steven Gold, MD

Family Medicine

18 Ratings
Dr. Steven Gold, MD

Dr. Ali-Reza Golshayan, MD

Hematology

7 Ratings
Dr. Ali-Reza Golshayan, MD

Dr. Johnny Gomes, DO

Emergency Medicine

1 Ratings
Dr. Johnny Gomes, DO

Dr. Anne Gonzalez, MD

Family Medicine

5 Ratings
Dr. Anne Gonzalez, MD

Dr. Benjamin Goodman Jr, MD

Family Medicine

15 Ratings
Dr. Benjamin Goodman Jr, MD

Dr. Joseph Gottfried, MD

Internal Medicine

Dr. Joseph Gottfried, MD

Anita Gribble, PA

Urgent Care Medicine (Physician Assistant)

3 Ratings
Anita Gribble, PA

Dr. Sanford Guttler, MD

Family Medicine

3 Ratings
Dr. Sanford Guttler, MD

Dr. Neveen Habashi, MD

Critical Care Medicine

7 Ratings
Dr. Neveen Habashi, MD

Dr. David Hardaway, MD

Urology

1 Ratings
Dr. David Hardaway, MD

Dr. Roderick Hargrove, MD

Ophthalmology

4 Ratings
Dr. Roderick Hargrove, MD

Dr. Robert Hart, MD

Family Medicine

16 Ratings
Dr. Robert Hart, MD

Provider Reviews

Dr. Krenzel....my hero. New hip... new life! Every interaction with him and his staff was professional yet warm and comforting. Excellent all around experience!

Sep 11 2019

Review for Dr. Brian Krenzel, MD

Dr. McGehee is an excellent physician. On multiple visits, I left with my questions answered and a clear understanding of my course of treatment. Highly recommended.

Sep 06 2019

Review for Dr. Michael McGehee, MD

Expedient, personable (he actually read my chart history and personal info before entering the room. Great eye contact, smile, seems to value the "person" side of me as well as the physical side.

Sep 06 2019

Review for Dr. Brian Krenzel, MD

He is a very compassionate person. He takes time to listen, then explains what needs to be done. I have been his patient since 2014, and I trust him completely.

Sep 06 2019

Review for Dr. Russell Gilchrist, DO

He’s very professional. Straight to the point. And is willing to admit if he is unsure of something.

Sep 05 2019

Review for Dr. Michael McGehee, MD

Sep 04 2019

Review for Dr. Peter Hurley, MD

Sep 04 2019

Review for Dr. Jason Norcross, MD

Excellent neurologist. Very thorough and extremely knowledgeable about treating migraines.

Sep 02 2019

Review for Dr. Dale Menard Jr, MD

Dr. Johnson was very attentive to my concerns and walked me through getting my first cortisone shot. I was scared out of my wits about this procedure but would do it again if I had to! I so appreciated Dr. Johnson’s empathy and advice. I would highly recommend him.

Aug 30 2019

Review for Dr. Jeremy Johnson, MD

Dr. Auton always takes the time to make sure you are getting the best care possible. His staff are wonderful and always assist me when I need a refill or have a medical question. Would recommend him 100%!!

Aug 29 2019

Review for Dr. Robert Auton Jr, MD

Dr. Mcgehee makes every visit relaxing. He explains the procedure as he goes along and tells you what to expect as he procedes. Then the throughly explained what to expect in the future.

Aug 29 2019

Review for Dr. Michael McGehee, MD

Dr. Norcross addresses all your concerns. As a nurse, I'm aware that he is a very competent surgeon and feel safe in his care.

Aug 29 2019

Review for Dr. Jason Norcross, MD

Dr. Carroll and staff are professional and friendly. She let me know what she was going to do and expect from my eyelid and brow lift surgery. I am very happy with results and would recommend her to anyone needing same.

Aug 29 2019

Review for Dr. Alicia Carroll, MD

I could not be happier with the way my knee replacements turned out. Dr. Krenzel is very courteous and professional and if I need any orthopedic work done in the future, he will be my doctor.

Aug 28 2019

Review for Dr. Brian Krenzel, MD

Dr Knapp was very informative about my diagnosis. Would definitely use him if needed in the future

Aug 24 2019

Review for Dr. Jeffrey Knapp, MD

Dr. Krenzel is caring and compassionate. He is very experienced and back up his opinions for treatment with research. He takes time to listen and help.

Aug 20 2019

Review for Dr. Brian Krenzel, MD

I would like to highly recommend Dr Melon. He solved an ongoing problem (dry mouth) which I've had for many years.. Thank you Dr Melon..

Aug 16 2019

Review for Dr. David Melon, MD

had eyelid surgery and brow lift.. Very professional and thorough.

Aug 16 2019

Review for Dr. Alicia Carroll, MD

Excellent.Dr Hurley and his staff took their time an made me at ease the whole time.Dr Hurley made my shoulder issue very easy understand

Aug 16 2019

Review for Dr. Peter Hurley, MD

I think he is great. Positive and patient Explains each step of the way

Aug 16 2019

Review for Dr. Russell Gilchrist, DO

I had spine surgery three weeks ago and am doing great. Dr. Mahmoud and his team were great and still are. I could not have asked for a better surgeon. I would recommend him to anyone who needed his expertise.

Aug 14 2019

Review for Dr. Akram Mahmoud, DO

Aug 14 2019

Review for Dr. Brian Krenzel, MD

Dr. Krenzel took care of my knee pain! Explained everything to me, wonderful personality. I would highly recommend Dr. Krenzel.

Aug 12 2019

Review for Dr. Brian Krenzel, MD

Aug 11 2019

Review for Dr. Frank Mauldin, MD

Professional, takes time to listen to my concerns, and explains anything new he thinks might help with the quality of my healthcare. Pleasure to have for a Dr.

Aug 11 2019

Review for Dr. Siddharth Sura, MD

Aug 11 2019

Review for Dr. Russell Gilchrist, DO

Had an appt with him, never saw him just his asst. Not much help.

Aug 10 2019

Review for Dr. William Geideman, MD

Dr. Geideman was very knowledgeable to my problem. He set up therapy and demonstrated exercises for me to begin immediately. I would highly recommend him.

Aug 10 2019

Review for Dr. William Geideman, MD

in Cornelius, NC - Aug 10 2019

Review for Dr. Alicia Carroll, MD

Aug 09 2019

Review for Dr. David Melon, MD

Dr. Gilchrist is very kind. He listens to my explanations a pain that I'm experiencing. He always has a good response in situations where something new has developed. He does not just accept that nothing can be done. Very highly recommended.

Aug 09 2019

Review for Dr. Russell Gilchrist, DO

Explains procedure and helps manage the pain. Knowledgeable and kind.

Aug 09 2019

Review for Dr. Russell Gilchrist, DO

After X-Rays he had a diagnosis that required a shoulder injection and did a great job although it was more painful than I expected.

Aug 07 2019

Review for Dr. Jeremy Johnson, MD

Absolutely adore Dr. Mahmoud… He is kind and thorough and I have an experience of trust with him!

Aug 06 2019

Review for Dr. Akram Mahmoud, DO

I was very impressed with his professionalism and knowledge of my back problem and some solutions to the oain

Aug 04 2019

Review for Dr. Michael McGehee, MD

Everyone was very professional in the office. Dr. Carroll was very kind and knew exactly what she was doing. The best part is there was not a long wait as she was not overbooked like most professionals. She took the time to answer all questions. Would highly recommend.

Aug 02 2019

Review for Dr. Alicia Carroll, MD

Dr. Mahmoud and his staff are wonderful efficient healthcare professionals that take excellent care of their patients !

Aug 01 2019

Review for Dr. Akram Mahmoud, DO

in Maiden, NC - Aug 01 2019

Review for Dr. Akram Mahmoud, DO

Jul 29 2019

Review for Dr. Neveen Habashi, MD

Informative, professional, good listener, practical conservative options recommended

Jul 29 2019

Review for Dr. Jeremy Johnson, MD

Such a kind caring gentleman. A much needed visit after the worst encounter of my life from the practice across the street.

Jul 28 2019

Review for Dr. William Geideman, MD

Dr Megeehee is a wonderful Dr and very professional at what he does. He takes time to sit down with you and to explain everything that is going on with your body. He cares a lot for his patients and these days that's hard to find. I recommend everyone to see him.

Jul 27 2019

Review for Dr. Michael McGehee, MD

Dr Knapp is an excellent orthopedic Dr. he told me exactly what was expected of me and listened to any concerns I had. I was very impressed and comfortable seeing Dr Knapp.

Jul 27 2019

Review for Dr. Jeffrey Knapp, MD

I have had two total hip replacements by Dr. Krenzel and could not have asked for any better results.

Jul 27 2019

Review for Dr. Brian Krenzel, MD

First visit. Was pleased with his knowledge of my medical problem and what he recommended. Very efficient.

in Lenoir , NC - Jul 27 2019

Review for Dr. Jason Norcross, MD

Dr McGhee listens to what you have to say and explains what course he wants to take.

Jul 26 2019

Review for Dr. Michael McGehee, MD

Jul 24 2019

Review for Dr. Brian Hearon, MD

He seems very nice and easy going. I would definitely see him again.

Jul 22 2019

Review for Dr. Michael McGehee, MD

He knew from manipulating my toes what the problem was.

Jul 22 2019

Review for Dr. Jason Norcross, MD

Brian p heron did a heart cath on my mother , April -29-2019 and he severed her artery at Lake Norman hospital .Now she is without 9 grand babies that loved her so very much !! ?? Forever missed !!

Jul 21 2019

Review for Dr. Brian Hearon, MD

Location

Frye Regional Medical Center

420 N Center St Ste 20, Hickory, NC 28601