Firsthealth Moore Regional Hospital

84%

Patients that would definitely recommend
14% higher than the national average


Firsthealth Moore Regional Hospital is a medical facility located in Pinehurst, NC. This hospital has been recognized for Outstanding Patient Experience Award™, Joint Replacement Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Joint Replacement Excellence Award™ (2021, 2020, 2019)

Superior clinical outcomes in knee and hip replacement

Stroke Care Excellence Award™ (2021, 2019)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Respiratory failure following surgery

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
83%

Patients who gave a rating of 9 or 10
14% higher than the national average

84%

Would definitely recommend
14% higher than the national average

Firsthealth Moore Regional Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%86%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%85%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%68%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%59%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%76%66%

Firsthealth Moore Regional Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%79%73%

Providers

Provider Reviews

Deborah Lynn Smith Nov 30 2020

Review for Dr. Goetzl

Had both eyes done a week apart.very nice people and staff. Made me feel very comfortable the whole time. Have no problem recommending them to all

Martin Nov 19 2020

Review for Dr. Griffin

This Doctor is not only not requiring patients to wear masks in his office, he is not requiring his staff to do so either.

Nov 18 2020

Review for Dr. Patterson

PHILIP h BRAINOS Nov 17 2020

Review for Dr. Cowherd

PHILIP h BRAINOS Nov 16 2020

Review for Dr. Kuzma

Location

Firsthealth Moore Regional Hospital

155 Memorial Dr, Pinehurst, NC 28374

Frequently Asked Questions

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