Duke University Hospital

84%

Patients that would definitely recommend
14% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019, 2018, 2017)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Patient Safety Excellence Award™ (2017)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Cardiac Surgery Award™ (2020, 2019, 2018)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

America’s 100 Best Hospitals for Cardiac Care Award™ (2020, 2019)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Coronary Intervention Award™ (2020, 2019, 2018)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Gastrointestinal Care Excellence Award™ (2020)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Stroke Care Excellence Award™ (2018)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

3 ratings were better than expected

  • Death following a serious complication after surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
81%

Patients who gave a rating of 9 or 10
12% higher than the national average

84%

Would definitely recommend
14% higher than the national average

Duke University Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Duke University Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%73%

Providers

Provider Reviews

Amanda C Jun 04 2020

Review for Dr. Mitchell

Dr. Barbou is the most caring and the most knowledgeable family doctor that I have ever had. She always has treated me with respect and I feel very comfortable discussing any problem with her.

Jun 02 2020

Review for Dr. Barbour

Jun 01 2020

Review for Dr. Metjian

Michael Oates May 30 2020

Review for Dr. Ranjit-Reeves

Alice May 29 2020

Review for Dr. Ranjit-Reeves

From the front desk to Dr. Obando Office Administrator has given courteous service when I’ve had an appointment or phone call. Dr. Obando listens and is very thorough in answering any questions you may have.

May 29 2020

Review for Dr. Obando

Chris May 26 2020

Review for Dr. Garrigues

Dr. Erdmann is an excellent surgeon. He cares about your outcome and satisfaction with results. He has very supportive team members.

May 26 2020

Review for Dr. Erdmann

I have recommend Dr. Metz often. We are very fortunate to have a Dr. with her expertise in the triangle area. She understands is supportive and knowledgeable. Dr. Metz is an advocate for my health care.

May 26 2020

Review for Dr. Metz

To bad there are not more doctors like her. Patience, personality, extremely knowledgeable, a credit to her field!!

May 21 2020

Review for Dr. Beck

Great Doctor! I am very satisfied with my care.

May 21 2020

Review for Dr. Garrigues

Excellent listener and advisor. I never feel hurried and she has always returned my emails answered even during this horrible COVID-19 pandemic

Helga Tengeres May 19 2020

Review for Dr. Mitchell

Dr.Gehrig is tops in every respect, as is the team who works with him. I feel so fortunate to be in their care.

Lilian E. Swift May 16 2020

Review for Dr. Gehrig

Dr Rosh was very caring. She told me what she was going to do before she did anything. She is very polite & patient. Explained everything to my level. This was not a bad experience at all. If I ever have to have eye surgery again she will be the one to do it.

Bobby Atkins May 15 2020

Review for Dr. Ranjit-Reeves

I saw this provider some time ago and ending up leaving without completing an appointment. She had zero interest in others and extremely rude.

Marianne May 15 2020

Review for Dr. Collier

Dr. Mitchell is the best rheumatologist I ever had. While I'm there, I feel like I am her only patient. She is very thorough and has a great bedside manner. When I leave, I am very hopeful. I know Dr Mitchell will always have my back.

Marilyn Hardy May 14 2020

Review for Dr. Mitchell

Dr. Mitchell was fantastic. She is kind, compassionate, and genuinely listens to your concerns. She did not rush me. It was a wonderful experience!

Erin May 14 2020

Review for Dr. Mitchell

Awesome doctor. Very thorough, gives all optional advice, very polite, and always shows concern.

Kimberly Hutchins May 07 2020

Review for Dr. Lentz

May 07 2020

Review for Dr. Collier

Bickett Fort May 06 2020

Review for Dr. Long

May 06 2020

Review for Dr. Halbrooks

Alisa Williford May 02 2020

Review for Dr. Atwater

Dr. Shah was able to quickly diagnose a rare auto immune disease in me and bring it under control. He is through in his examination, listens well, answers all your questions and gives as much time as you need. I was lucky to find him.

May 01 2020

Review for Dr. Shah

Apr 30 2020

Review for Dr. Mowatt-Larssen

Joan Barasovska Apr 26 2020

Review for Dr. Runyon

LK Apr 25 2020

Review for Dr. Roy

Bickett Fort Apr 25 2020

Review for Dr. Klifto

Poor outcome no resolion

Apr 24 2020

Review for Dr. Liss

Phyllis T. Edwards Apr 24 2020

Review for Dr. Leigh-Fleming

Dr. Ranjit-Reeves is phenomenal! She is talented with compassion and skill! After 2 years of misery and multiple others doctors, she knew how to resolve my issue in the 1st visit and corrected with surgery not long after.

Cassie Apr 22 2020

Review for Dr. Ranjit-Reeves

Lynn Martyka Apr 17 2020

Review for Dr. Garrigues

Dr. Marks is consistently caring and considerate of my needs and situation. He attentively listens to me and responds accordingly. I am very thankful to be his patient.

Mariah Maloy Apr 16 2020

Review for Dr. Marks

Dr Quaranta is what every physician should strive to be. His compassionate and caring attitude is an essential part of what makes him such a wonderful doctor. Personally, I highly recommend Dr Q to anyone who requires radiation as part of your journey.

April Gauldin Apr 15 2020

Review for Dr. Quaranta

I do not recommend.

Apr 15 2020

Review for Dr. Mantyh

Christa Apr 13 2020

Review for Dr. Roth

Kathy Phlegar Apr 11 2020

Review for Dr. Ranjit-Reeves

The few times I was there, I was rushed through, never properly informed or counselled about my treatment or more importantly, other options. Dr. Keeler even refused to refer me to another specialist for a second opinion. Awful.

Apr 10 2020

Review for Dr. Keeler

Excellent. Dr. Mitchell took her time to answer all my questions and was very knowledgeable. Very caring and warm.

Beverly Apr 09 2020

Review for Dr. Mitchell

Dr. Erickson is just the greatest, very professional, personable, and she got me on track after 5 years of pain. Thank you, Dr. Erickson.

HARVEY A CARPENTER Apr 09 2020

Review for Dr. Erickson

Dr. Waite has been my primary care physician since 1994. She is intelligent, compassionate, caring and an excellent diagnostician. She has literally saved my life more than once. I recommend her very highly.

Kevin W. Holmes Apr 09 2020

Review for Dr. Waite

Very knowledgeable, attentive, and a brilliant MD

Apr 07 2020

Review for Dr. Kontos

Annette Apr 03 2020

Review for Dr. Ranjit-Reeves

GK Apr 02 2020

Review for Dr. Ranjit-Reeves

Kathy P Bowen Apr 02 2020

Review for Dr. Ranjit-Reeves

Very welcoming, above and beyond, like family

Mar 26 2020

Review for Dr. Ranjit-Reeves

Dr Marks is truly caring. He has helped me overcome alot of my anxiety and my pain is more controlled. He's empathetic and asks questions, looking for the underlying problems. He's an incredible doctor.

Jennifer Mar 26 2020

Review for Dr. Marks

Dr Zipkin has been my primary care physician for several years and I’m totally satisfied. Dr Zipkin’s diagnosis of ailments I’ve had over the years have been spot on. I have the utmost trust in Dr Zipkin and I’m so thankful Dr Zipkin is my primary care physician and highly recommend her.

Mar 25 2020

Review for Dr. Zipkin

Excellent, very engaging and thorough in pursuing details important in in maintaining good health of her patients.

John Mar 24 2020

Review for Dr. Mitchell

Regularly scheduled visit.

Judith C. Mar 24 2020

Review for Dr. Marks

Dr Breslin created a protocol to test my allergic sensitivities. She is a champion!

S Bergman Mar 24 2020

Review for Dr. Breslin

Sorely Disappointed Mar 21 2020

Review for Dr. Mhoon

Dr. Marks is a wonderful, caring compassionate doctor who is empathetic, insightful and an amazing resource to have as part of my ‘care’ team!

Fond patient Mar 20 2020

Review for Dr. Marks

Go elsewhere. Doesn’t listen and is not really concerned about your illness.

Mar 19 2020

Review for Dr. Schneider

Pamela Epler Fayetteville NC Mar 14 2020

Review for Dr. Watson

Short and not comprehensive for an annual check up. Would not recommend.

Mar 12 2020

Review for Dr. Bianconi

He is arrogant and has a poor bedside manner. Not empathetic to the myriad of symptoms that MS patients have. I much prefer my old Neurologist but I moved to Durham. He may be technically proficient but not personable.

Kim Mar 11 2020

Review for Dr. Hartsell

I’ve had Dr. Reed as my Pcp for years now. She has been so kind and thorough. She has helped me through some difficult times and provided empathy when I needed it. She’s been the best primary care doctor I’ve had.

I.W. Mar 09 2020

Review for Dr. Reed

Dr. Olson did my very needed hip replacement. He is a skilled surgeon and a very kind person as well. I am so grateful to him for eliminating my arthritic pain.

Mar 07 2020

Review for Dr. Olson

Superb patient care. The most caring specialist that I have ever had.

Brian Hobden Mar 06 2020

Review for Dr. Cook

Dr. Kuo is really nice and efficient; he explains the concepts well and always cater to my needs and questions. Excellent doctor!

Mar 04 2020

Review for Dr. Kuo

Bob Battle Mar 03 2020

Review for Dr. DeOrio

This guy is an absolute rockstar. He made me feel so comfortable and calm yesterday. He is extremely professional and knowledgeable about the care he provides. I can not express enough how phenomenal this man is at his job.

Dara M Mar 03 2020

Review for Dr. Manning

I received excellent, prompt care for my visit. The ankle performs flawlessly. I have full range of movement. It is far better than I ever expected. I am glad it was performed by Dr. DeOrio. He came highly recommended and now I can see why.

David Garrett Mar 03 2020

Review for Dr. DeOrio

Dr. Canos has been my endocrinologist since prior to my pituitary surgery. He is very skilled and is kind and attentive. I remain in his care.

Ted Mar 02 2020

Review for Dr. Canos

Doctor Abi is a skilled surgeon and a wonderful man. I was very fortunate to have been in his care.

Ted Mar 01 2020

Review for Dr. Abi Hachem

Dr. Codd removed my pituitary tumor. I have never been more confident in the care of a doctor. He is incredibly bright, talented, and very kind. I was very fortunate to have been been in his care.

Ted Mar 01 2020

Review for Dr. Codd

Dr. Kate Mitchell is the first Dr. (out of eight specialists I've seen in 12 months) who took the time to really hear me, ask good questions, and test based on my complaints. I highly recommend her!

Mar 01 2020

Review for Dr. Mitchell

I was so impressed with her. Her bed side manners, her diagnosis, her sitting me down one on one, her knowledge, her humbleness, I can go on and on and on. Loved her!

Zafreen Nayani Feb 28 2020

Review for Dr. Kaul

Dr. Mark's always wants to know how well I'm doing with the treatments and we discuss any questions i have in detail. A very committed doctor.

Steve Feb 27 2020

Review for Dr. Marks

Dr. Buchheit is fabulous! He is careful to spend time with you to really understand the source of your pain. He is always kind and patient, and his staff attitudes reflect that. I highly recommended Dr. Buchheit.

Feb 27 2020

Review for Dr. Buchheit

Excellent care from Dr DeOrio, staff, and hospital! He and his team took great care to do it right. Would highly recommend Dr. DeOrio. keeping care at highest level at each stage of process.

Barba Gunness - Jan. 10, 2020 Feb 27 2020

Review for Dr. DeOrio

Feb 27 2020

Review for Dr. Klifto

I wouldn't recommend him to anyone suffering from an unknown disorder and wanting a fresh look. He read old doctors notes and opted for the same treatment that wasnt working instead of addressing the issue. Bedside manner was fine.

Feb 26 2020

Review for Dr. Andrews

She is the BEST and I mean the best in every aspect..from bed side manner to actually caring for you and about you..never have I had a doctor as nice and professional as she is. Wouldn't have any other rheumatologist..

Feb 26 2020

Review for Dr. Mitchell

Would definitely recommend Dr. Reinstein.

Coylein Cary, NC - Feb 25 2020

Review for Dr. Reinstein

CRH Feb 25 2020

Review for Dr. Polascik

You can't get through to leave her a message even if you have a serious eye problem. It's impossible to talk with anyone at the Duke Eye Center without having a 30-45 minute on-hold wait.

Feb 24 2020

Review for Dr. Fekrat

I have been to Dr. Moffat twice for wound care. My first wound took 18 months to heal. I am appreciative of Dr Moffat's persistence and willingness to try different approaches. He is an outstanding doctor and very personable. You can tell he truly cares about his patients.

Doug Caudell, Riverton, Utah Feb 24 2020

Review for Dr. Moffat

Feb 21 2020

Review for Dr. Ahmadi

dsfisher Feb 20 2020

Review for Dr. Riboh

Kerry Harwood Feb 20 2020

Review for Dr. Karikari

Excellent!! He is thorough, explains everything clearly, listens and pays attention to your answers. I would recommend him to anyone. Sometimes you have to wait to see him but it is because he wants to be thorough and have your questions answered.

Feb 19 2020

Review for Dr. Conway

Horrible dr. I went to the doctor for dizzy spells. The prescription that this doctor prescribed me cause additional dizzy spells and cause me to fall off my bed backwards. I did not feel like myself for weeks even after stopping this medication.

He has no idea what he's talking about Feb 18 2020

Review for Dr. Rayala

C Younkin, BSN, MEd, DHSc Feb 16 2020

Review for Dr. Aderoju

Feb 11 2020

Review for Dr. Crowder

I was seen by Dr. Eckstein and was misdiagnosed as having a psychological disorder. I had a second opinion at one of the top neurological hospitals and found to have autoimmune encephalitis. If i would have accepted his diagnosis I could have possibly died.

Feb 10 2020

Review for Dr. Eckstein

Caring and attentive provider. Polite and explains condition and treatment in easy to understand language. Very satisfied with his care.

Lyndon Scott Caviness Feb 10 2020

Review for Dr. Marks

I had a hip replacement and acquired MRSA. Had to have a second surgery losing a liter of blood. Weeks of IV antibiotics. Dr Hallows did not call my family after either surgery to let them know I was in recovery and OK. I have never heard of a surgeon not contacting family post op.

Margaret Grove Feb 10 2020

Review for Dr. Hallows

Feb 08 2020

Review for Dr. Hartsell

Kristen Feb 07 2020

Review for Dr. Marks

Excellent--I did not realize my eyes were being starved for light until my optometrist told me, but the difference in peripheral vision was immediately clear after the surgery, after which I adapted quickly.

Feb 07 2020

Review for Dr. Liss

Doesn't care about patient and doesn't listen.

Disappointed Feb 04 2020

Review for Dr. Brady

If your child needs a cardiologist, you will not do better than Dr. Carboni. He has taken care of my daughter for several years now. He is helpful, professional, knowledgeable and KIND.

Todd Feb 02 2020

Review for Dr. Carboni

Dr Bianconi takes time to listen to my needs and is a very patient person. Always makes positive suggestions about my health. I appreciate his loyalty.

BD Jones Feb 01 2020

Review for Dr. Bianconi

Wonderful! Dr McElligott is very professional and a very good communicator. She’s extremely knowledgeable and I am impressed with her care. I saw her at the Durham VA hospital in the Women’s Clinic. We Veterans are very fortunate to have her.

Jan 31 2020

Review for Dr. McElligott

Jan 31 2020

Review for Dr. Weidner

Location

Duke University Hospital

2301 Erwin Rd, Durham, NC 27705