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Duke University Hospital

Duke University Hospital is a medical facility located in Durham, NC. This hospital has been recognized for Outstanding Patient Experience Award™, America’s 50 Best Hospitals for Cardiac Surgery Award™, and more.

84%

Patient Experience Rating

20% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Cardiac Surgery Award™

America’s 50 Best Hospitals for Cardiac Surgery Award™ (2024, 2022)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™ (2024)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Gastrointestinal Surgery Excellence Award™

Gastrointestinal Surgery Excellence Award™ (2024)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

Cardiac Surgery Excellence Award™

Cardiac Surgery Excellence Award™ (2023)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™ (2023, 2022)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™ (2023)

Superior clinical outcomes in hospital outpatient total knee and total hip replacement

America’s 100 Best Hospitals for Cardiac Care Award™

America’s 100 Best Hospitals for Cardiac Care Award™ (2022)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

2 ratings were better than expected

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Heart Attack

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

America’s 50 Best Hospitals for Cardiac Surgery Award™

America’s 50 Best Hospitals for Cardiac Surgery Award™

2024, 2022

Cardiac Surgery Excellence Award™

Cardiac Surgery Excellence Award™

2023

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™

2023, 2022

America’s 100 Best Hospitals for Cardiac Care Award™

America’s 100 Best Hospitals for Cardiac Care Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Colorectal Surgeries

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™

2024

Gastrointestinal Surgery Excellence Award™

Gastrointestinal Surgery Excellence Award™

2024

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
81%

Patients who gave a rating of 9 or 10

16% higher than the national average

84%

Would definitely recommend

20% higher than the national average

Duke University Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%60%47%

Duke University Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%63%66%

Providers

Provider Reviews

I love Dr. Richard Rutherford already and today was my first visit. He is very detailed, explains the pros and cons and why he is making the best decision.Everything he said was in line with a previous diagnosis from 15 years ago. I trust him whole heartedly, very good intelligent doctor who has...

TCade Apr 11 2024

Review for Dr. Rutherford Jr

Wonderful!! He was able to schedule the procedure on a very timely schedule. The smaller hospital made for a warm and friendly experience and the food was great! I was almost sorry to be discharged so quickly!! Absolutely no complaints! And he has a nice smile!!! If and when the other hip...

Nancy Field Apr 10 2024

Review for Dr. Hallows

I had multiple visits with Dr. Barrett and each time I truly had great experience. He was so patient listening to my chief complaints and guiding me with care and dignity. He performed sinus, septo and rhinoplasty surgeries. I recovered after surgery very well. I am so satisfied with functional and...

Apr 10 2024

Review for Dr. Barrett

I met Dr. Klifto 5 years ago. I was in my fifties with arthritis pain in my left shoulder. I'd been lifting weights since my early twenties. It became a time when my left shoulder couldn't be as reliable during my workouts, so I relied on Dr. Klifto and his P.A. Katherine Batten.On several...

Mostafa F. Foluke. Apr 10 2024

Review for Dr. Klifto

I was never seen, waited over an hour for a 20 min procedure

Apr 09 2024

Review for Dr. Buck

Location

Duke University Hospital

2301 Erwin Rd, Durham NC 27705

CallDirections

(919) 684-8111

Frequently Asked Questions

Where is Duke University Hospital located?

Duke University Hospital is located at 2301 Erwin Rd, Durham, NC 27705. Find other locations and directions on Healthgrades.

Has Duke University Hospital won any recent awards from Healthgrades?

Yes, Duke University Hospital has been awarded with Outstanding Patient Experience Award™, America’s 50 Best Hospitals for Cardiac Surgery Award™, Gastrointestinal Care Excellence Award™, and 5 more in the past two years.

Is Duke University Hospital highly rated with patients?

81% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Duke University Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Duke University Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Duke University Hospital profile..

How does Duke University Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2301 Erwin Rd

Durham, NC 27705

Directions

(919) 684-8111