Duke Regional Hospital

77%

Patients that would definitely recommend
7% higher than the national average


Duke Regional Hospital is a medical facility located in Durham, NC. This hospital has been recognized for America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 100 Best Hospitals Award™ (2020, 2019, 2018)

Top 2% in the nation for consistently delivering clinical quality year over year

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™ (2020, 2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Coronary Intervention Excellence Award™ (2019)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Critical Care Excellence Award™ (2019, 2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Cardiac Care Award™ (2018)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Coronary Intervention Award™ (2018)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Gastrointestinal Care Excellence Award™ (2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

General Surgery Excellence Award™ (2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Stroke Care Excellence Award™ (2018)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

4 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery

7 ratings were as expected

  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

77%

Would definitely recommend
7% higher than the national average

Duke Regional Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%57%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Duke Regional Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%65%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

Dr. Jelic and staff are top notch professionals! They were caring and courteous to me and my mom. He and his staff provided a detailed overview of my procedure and recovery plan. I highly recommend the Jelic Center for anyone who is in need of an exceptional dental surgeon and team.

Brandon family Aug 04 2020

Review for Dr. Jelic

Excellent physician Excellent staff Excellent cardiac care

Aug 04 2020

Review for Dr. Jones

He explains medical issues in language that l understand and give me time to ask questions

Aug 01 2020

Review for Dr. Rutherford

She was very nice and my surgery went well.

Aug 01 2020

Review for Dr. Dillavou

I would recommend Dr. Arcedo he Is detailed and does not rush your apt. To get to the next patient. He listens To concerns and ? and take care of the patient he is with. Friendly and takes time to understand you when you don’t know how to explain things right.

Betsy Jul 31 2020

Review for Dr. Arcedo III

Jul 28 2020

Review for Dr. Dellaero

Kim Gregory Jul 24 2020

Review for Dr. Dellaero

Yes I would recommend a family member or friend.

Martha Legette Jul 24 2020

Review for Dr. Komada

Dr. Baerman is fabulous! She took me through my upcoming procedure step by step. She asked me questions to make sure I understood and was prepared for my procedure. She also made me feel comfortable and confident about my procedure.

Denise Jul 24 2020

Review for Dr. Baerman

Karen Velasco Jul 23 2020

Review for Dr. Musante

Dr. Belhorn is always very thorough and shows much concern to my wellbeing. She is very knowledgeable in a rare syndrome I have and I really appreciate the care that I receive. I would recommend her to family and friends.

Patricia Shaw Jul 22 2020

Review for Dr. Belhorn

VI Jul 22 2020

Review for Dr. Verka

Dr Toohey explains what is happening and what to expect. She is calm, collected and reassuring.

Jul 18 2020

Review for Dr. Toohey

Dr. Jelic and his staff are friendly, knowledgeable and approachable. Dr. Jelic gave me a realistic outcome of the procedure, and stands behind his work.

Tyler Jul 16 2020

Review for Dr. Jelic

Dr.Parekh did an excellent job on my ankle, it's been four months after my surgery and I'm doing great,also the support team was great.

Marvin White Jul 16 2020

Review for Dr. Parekh

Dr Liebelt has done surgery on my back years ago

Elizabeth Wright Jul 15 2020

Review for Dr. Liebelt

Very likely.

Jul 15 2020

Review for Dr. Rutherford

Dr. Musante patiently walked through the procedure and gave me advice and my best option .

Jul 11 2020

Review for Dr. Musante

best Doctor ever. My son is now 16 thanks to Dr. Health and Dr. Harris

Danita Patrick Jul 10 2020

Review for Dr. Heath

I recently had knee replacement surgery by Dr. Scott Kelley. My outcome has been superb. I have known Dr. Kelley as a fellow health care provider for over 30 years. His credentials are impeccable, and his clinical skills are unequaled. I recommend Dr. Kelley and his team most highly.

Harald Heymann Jul 01 2020

Review for Dr. Kelley

He asks very detailed questions and is a good listener. He is very professional.

Cindy Metcalf Jul 01 2020

Review for Dr. Anderson

Dr. Toohey is a wonderful doctor. She always pays attention to my medical needs and answers all of my questions.

Wanda Ellis Jun 26 2020

Review for Dr. Toohey

Very professional and informative. Loved that Dr. Metz did not rush through and was very attentive.

Angela E Jun 26 2020

Review for Dr. Merz

Very pleasant. He calmed my fears immediately. Most professional. I would be happy to recommend Dr. Arcedo to anyone.

Faye Jun 21 2020

Review for Dr. Arcedo III

Dr. Bearman is amazing, she was very comforting and compassionate to my medical issues. She spent time helping me understand the procedures that I was getting ready to go through and made me feel very comfortable. I am so grateful to Dr. Baerman, she has changed my spirit and my life.

Jun 19 2020

Review for Dr. Baerman

Dr Novick is an expert in sports hernia problems. I have had 2 steroid injections and will finally have the problem fixed with surgery. I am 100% confident that I have the BEST SURGEON to fix my sports hernia.

BLT Jun 19 2020

Review for Dr. Novick

Wonderful

Jun 16 2020

Review for Dr. Musante

Jun 16 2020

Review for Dr. Huang

Dr. Houser performed surgery to remove my cancerous kidney. The surgery went smoothly and I had no complications. Dr. Houser explained my options clearly and well and he always has a kind and calm demeanor. I highly recommend him.

Jun 15 2020

Review for Dr. Houser

Excellent physician, wonderful human. Takes as much time as a patient needs. Very responsive to messages. Level-headed.

Melanie See Jun 13 2020

Review for Dr. Toohey

Dr Berg is wonderful. I am healed and no longer under his care. He is patient and kind. You never feel rushed and he answers your questions in layman's terms. I wish he were my doctor for everything!

Janice Garrett Jun 11 2020

Review for Dr. Berg

Raymond N. Paris Jun 05 2020

Review for Dr. Musante

Dr. Toohey seems very compassionate, has a lot of experience, and does her homework. My visit was better than expected.

Jun 04 2020

Review for Dr. Toohey

Jun 04 2020

Review for Dr. Sease

Very attentive to her patients and always shows concern for their well being. Highly recommended if you are in need of a Rheumatologist.

May 29 2020

Review for Dr. Toohey

Dr. Daellero has been a lifesaver for me. I am an active person and the great results from repairing a bicep tendon tear and a rotator tear has allowed me to continue an active life. He is very skilled and dedicated to his profession and his patients.

Wallace Chambers May 24 2020

Review for Dr. Dellaero

Cindy Cooper May 24 2020

Review for Dr. Rutherford

Dr. Dellaero has performed several surgeries to correct wear and inflammation issues. I always recovered much better than before the surgery. I would highly recommend his services.

Dale Teasley May 22 2020

Review for Dr. Dellaero

May 21 2020

Review for Dr. Kelley

Kathy Beickert May 20 2020

Review for Dr. Johnson

Dr. Toohey is the most compassionate and knowledgeable healthcare provider I’ve ever seen. I highly recommend her because she treats me as if I’m her only patient she’ll see that day. Dr. Toohey’s a good listener and collaborates with me on my treatment plan.

Pat R. May 15 2020

Review for Dr. Toohey

Dr. Zimmerman knows medicine. She's Compassionate, Professional and Concerned about me as an individual. I’m thankful to have her assistance in improving my medical condition. She’s kind, gentle and very impressive.

May 13 2020

Review for Dr. Zimmerman

Dr. Lindberg, MD what a great doctor. Very caring, explains everything in great detail. I was very scared and the way she talked to just made me very relaxed.

Marnie Himmelberger May 13 2020

Review for Dr. Lindberg

It was wonderful!! Dr. Musante was very knowledgeable, thorough, friendly and patient with me! He listened to my concerns. He devised a plan that works best for me! I highly recommend Dr. Musante!

Jane Foil May 09 2020

Review for Dr. Musante

My experience with Dr. B was good she took her time to talk with me she is very easy to talk to and she took the time to explain everything

May 07 2020

Review for Dr. Baerman

May 06 2020

Review for Dr. Halbrooks

Dr. Merz is very professional, friendly and knowledgeable. He performed a successful surgery and has been extremely encouraging in the recovery process. He is also very response to emails. I would highly recommend him!

Sarah Apr 30 2020

Review for Dr. Merz

Dr Dellaro always provides a good exam and diagnosis.

Apr 30 2020

Review for Dr. Dellaero

LK Apr 25 2020

Review for Dr. Roy

Phyllis T. Edwards Apr 24 2020

Review for Dr. Leigh-Fleming

I’m very pleased with Dr. Rutherford. He is professional but easy to talk to, listens well, and is the first orthopedic surgeon to have given me relief in my knee in years. He also understands and explained the issues I am having. I’m glad to have found my new surgeon.

Susan Apr 23 2020

Review for Dr. Rutherford

Great !!! Dr Delhorn is a great doctor who listens and care about your condition

Stella Farrar Apr 21 2020

Review for Dr. Belhorn

It was awesome!! Dr Arcedo is the best and most understanding doctor I have ever had. He takes the time to listen to my needs.

Cheryl Kludy Apr 18 2020

Review for Dr. Arcedo III

Apr 16 2020

Review for Dr. Belhorn

Dr Musante did Lumbar Laminectomy With Fusion L4-5 Oct 9,2019. I literally have my life back. My severe sciatic & leg pain are gone.

Jeanne Full Apr 10 2020

Review for Dr. Musante

The few times I was there, I was rushed through, never properly informed or counselled about my treatment or more importantly, other options. Dr. Keeler even refused to refer me to another specialist for a second opinion. Awful.

Apr 10 2020

Review for Dr. Keeler

Excellent though limited by cv19 virtuality! He recommended steps which I am following. I trust Dr. Merz.

Tad McArdle Apr 10 2020

Review for Dr. Merz

Anita McCauley Apr 09 2020

Review for Dr. Wilson

Very knowledgeable, answers all questions and makes you feel comfortable about the process.

Bernard Butts Apr 08 2020

Review for Dr. Shadduck

I've been seeing Dr. Dellearo for several years and he's always been very kind, polite, and professional. He's very attentive and makes me feel his true concern for my issue.

Alicia Pierce Apr 07 2020

Review for Dr. Dellaero

Dr Zipkin has been my primary care physician for several years and I’m totally satisfied. Dr Zipkin’s diagnosis of ailments I’ve had over the years have been spot on. I have the utmost trust in Dr Zipkin and I’m so thankful Dr Zipkin is my primary care physician and highly recommend her.

Mar 25 2020

Review for Dr. Zipkin

Dr. Arcedo puts you at ease as soon as he sees you. He is very professional and I'm very happy with the care he provides

Deborah Wesolek Mar 25 2020

Review for Dr. Arcedo III

Sorely Disappointed Mar 21 2020

Review for Dr. Mhoon

Phil Bowling Mar 20 2020

Review for Dr. Kim

Watergal Mar 18 2020

Review for Dr. Toohey

Sam is fantastic! period

PBW Mar 18 2020

Review for Dr. Huang

Shelley Wyatt Mar 18 2020

Review for Dr. Belhorn

Dr. Michael Merz saved my life. He saw me at deaths door and I'm alive because of Dr Merz today i highly recommend him and always appreciate him in the highest of honors a great doctor and and a great friend to me

Robin Brown Kawash Mar 15 2020

Review for Dr. Merz

Pamela Epler Fayetteville NC Mar 14 2020

Review for Dr. Watson

Great care. Great compassion.

Rick Mar 12 2020

Review for Dr. Zimmerman

Dr. Toohey, Always listens and provides caring, thoughtful options in the care and treatment of my RA. She listens and doesn't seem rushed when she see me.

Mar 12 2020

Review for Dr. Toohey

Dr. Olson did my very needed hip replacement. He is a skilled surgeon and a very kind person as well. I am so grateful to him for eliminating my arthritic pain.

Mar 07 2020

Review for Dr. Olson

I was there for shoulder pain

Elizabeth Mar 01 2020

Review for Dr. Silver

Very thorough with answering questions. Was able to fit me in for a wisdom tooth extraction very quickly. Very satisfied with the care.

Feb 27 2020

Review for Dr. Jelic

I’ve been seeing Dr. Arcedo for almost four years. I’m in extreme chronic pain. He’s terrific all the way around. He spends as much time as I need. He cares about how I’m feeling and listens to me and keeps trying different things to help my pain. I’m so happy I found him!

B. Hart in NC - Feb 26 2020

Review for Dr. Arcedo III

I wouldn't recommend him to anyone suffering from an unknown disorder and wanting a fresh look. He read old doctors notes and opted for the same treatment that wasnt working instead of addressing the issue. Bedside manner was fine.

Feb 26 2020

Review for Dr. Andrews

Dr. Tony is the best. He always listened to what I had to say and helped me so much, unlike the Dr that I got after Dr Tony went to research. The Dr that I have now rushes thru everything and is only concerned with water therapy or injections that I know don't work for me. PLEASE come back Dr Tony.

Harley Feb 23 2020

Review for Dr. Ning

Feb 23 2020

Review for Dr. Musante

Lillian Feb 23 2020

Review for Dr. Musante

dsfisher Feb 20 2020

Review for Dr. Riboh

Kerry Harwood Feb 20 2020

Review for Dr. Karikari

Excellent doctor...thorough, kind and caring. Doesn’t rush through exams, is informative and truly listens to your concerns. Everyone is amazed at my speedy recovery from total hip replacement...I’m grateful to Dr. Rutherford and highly recommend him to my friends in need of great surgeon.

Alice Crabtree Feb 19 2020

Review for Dr. Rutherford

I've been seeing Dr. Johnson for 3 years and have been very fortunate to receive her care. She listens and asks a lot of questions and is always friendly. She offers to coordinates care with other specialists as needed as she recognizes the importance of overall health, not just in eyes.

Feb 19 2020

Review for Dr. Johnson

Excellent!! He is thorough, explains everything clearly, listens and pays attention to your answers. I would recommend him to anyone. Sometimes you have to wait to see him but it is because he wants to be thorough and have your questions answered.

Feb 19 2020

Review for Dr. Conway

Horrible dr. I went to the doctor for dizzy spells. The prescription that this doctor prescribed me cause additional dizzy spells and cause me to fall off my bed backwards. I did not feel like myself for weeks even after stopping this medication.

He has no idea what he's talking about Feb 18 2020

Review for Dr. Rayala

C Younkin, BSN, MEd, DHSc Feb 16 2020

Review for Dr. Aderoju

Absolutely the best doctor I have had the pleasure of being treated by. Dr. Dell aero is an excellent person of high moral character. I highly recommend him.

Will in Sanford, NC - Feb 15 2020

Review for Dr. Dellaero

Dr. Dellaero is very knowledgeable and always takes the time to listen, answer questions, and explain things. I feel like I am his only patient during my appointment because I never feel rushed!

Karen W. Feb 13 2020

Review for Dr. Dellaero

I would highly recommend Dr. Houser. He is a great surgeon, plus very caring and supportive.

Feb 12 2020

Review for Dr. Houser

I had a hip replacement and acquired MRSA. Had to have a second surgery losing a liter of blood. Weeks of IV antibiotics. Dr Hallows did not call my family after either surgery to let them know I was in recovery and OK. I have never heard of a surgeon not contacting family post op.

Margaret Grove Feb 10 2020

Review for Dr. Hallows

JB Feb 10 2020

Review for Dr. Rothman

Carol Porcaro Feb 08 2020

Review for Dr. Pennington

Feb 08 2020

Review for Dr. Rutherford

Chose to visit Dr. Merz as a 2nd opinion on a recommended hip transplant because his approach is conservative. He explained why I do need the transplant and answered all my questions. He did not seem rushed and was very thorough and caring. I decided to schedule the surgery with him.

Feb 07 2020

Review for Dr. Merz

Doesn't care about patient and doesn't listen.

Disappointed Feb 04 2020

Review for Dr. Brady

I have a complicated issue of hip pain and she takes a comprehensive approach to trying to figure it out.

Jan 30 2020

Review for Dr. Zimmerman

Location

Duke Regional Hospital

3643 N Roxboro St, Durham, NC 27704

Frequently Asked Questions

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