Catawba Valley Medical Center

84%

Patients that would definitely recommend
14% higher than the national average


Catawba Valley Medical Center is a medical facility located in Hickory, NC. This hospital has been recognized for Patient Safety Excellence Award™ and Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2020)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10
10% higher than the national average

84%

Would definitely recommend
14% higher than the national average

Catawba Valley Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%85%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%68%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

Catawba Valley Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

Oct 28 2020

Review for Dr. Roeder

Dr Knapp was professional and compassionate Gave me appropriate information to make my healthcare decisions.

Oct 28 2020

Review for Dr. Knapp

Amy Fox Oct 27 2020

Review for Dr. Norcross

A good doctor to go to for pain management

chris benfield Oct 26 2020

Review for Dr. Gilchrist

A real joy to meet Dr. Mcgehee. Was intent on learning my ailment and showed real concern toward helping me.

Tony Lafone Oct 24 2020

Review for Dr. McGehee

Location

Catawba Valley Medical Center

810 Fairgrove Church Rd, Hickory, NC 28602

Frequently Asked Questions

Where is Catawba Valley Medical Center located?

Has Catawba Valley Medical Center won any recent awards from Healthgrades?

Does Catawba Valley Medical Center score well in safety ratings?