Catawba Valley Medical Center


Patients that would definitely recommend
10% higher than the national average

Catawba Valley Medical Center is a medical facility located in Hickory, NC. This hospital has been recognized for Patient Safety Excellence Award™ and Outstanding Patient Experience Award™.


Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2021, 2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2021, 2020)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

13 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience

Patients who gave a rating of 9 or 10
7% higher than the national average


Would definitely recommend
10% higher than the national average

Catawba Valley Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well


Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well


Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients


Discharge Information

Percent of patients who said they were given information about recovering at home


Care Transition

Percent of patients who said they understood their care needs when they left the hospital


Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff


Catawba Valley Medical Center

National Average


Percent of patients who said the area around their rooms was always kept quiet at night



Percent of patients who said their room and bathroom were always kept clean



Provider Reviews

I had a specific medical condition which demanded attention. Dr. Whitton has seen me twice, recommended treatment, followed up, and my condition has improved. I will continue to see her in the future.

Karen S Nov 25 2021

Review for Dr. Whitton

It went great, he has treated me before and was very helpful with my issues

Ronald Borum Nov 20 2021

Review for Dr. Gilchrist

Dr McGehee is a wonderful person full of compassion and grace!! I feel understood and cared for by him as an individual!! Thank you so much!??

Kathleen Carl Nov 19 2021

Review for Dr. McGehee

I was very confident in Dr. de Boer’s ability. Her bedside manner is wonderful. She puts you at ease.

Sue Trivette Nov 18 2021

Review for Dr. de Boer

Everyone was very respectable, Dr de Boer and staff. I was very comfortable with my experience. I am looking forward to completing my years here with this practice.

John Garoua Nov 18 2021

Review for Dr. de Boer


Catawba Valley Medical Center

810 Fairgrove Church Rd, Hickory, NC 28602

Frequently Asked Questions

Where is Catawba Valley Medical Center located?

Has Catawba Valley Medical Center won any recent awards from Healthgrades?

Does Catawba Valley Medical Center score well in safety ratings?