Atrium Health's Carolinas Medical Center

75%

Patients that would definitely recommend
5% higher than the national average


Atrium Health's Carolinas Medical Center is a medical facility located in Charlotte, NC. This hospital has been recognized for Pulmonary Care Excellence Award™ and Stroke Care Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2020, 2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2019)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

3 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

75%

Would definitely recommend
5% higher than the national average

Atrium Health's Carolinas Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

Atrium Health's Carolinas Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

Jan Scotton Jun 19 2021

Review for Dr. Brighton

Mike D Jun 19 2021

Review for Dr. Hamid

After 2 hip replacements my active lifestyle has been restored. From the initial visit to subsequent follow-ups I have had total confidence in Dr. Springer's assessments and procedures. He is absolutely thorough and no question goes unanswered. Without a doubt, one of the best available!

kurt warnke Jun 19 2021

Review for Dr. Springer

Dr Jones is great! My husband & I have been seeing him for many years & have always been pleased with the service he provides. We have both had foot surgeries with excellent outcomes! Always kind, patient and willing to answer any questions. We highly recommend him!

Tammy Thomassen Jun 18 2021

Review for Dr. Jones

The whole experience was great!! Everyone was very helpful and friendly.

Patricia Case Jun 18 2021

Review for Dr. Jones

Location

Atrium Health's Carolinas Medical Center

1000 Blythe Blvd, Charlotte, NC 28203

Frequently Asked Questions

Where is Atrium Health's Carolinas Medical Center located?

Has Atrium Health's Carolinas Medical Center won any recent awards from Healthgrades?

Does Atrium Health's Carolinas Medical Center score well in safety ratings?