Atrium Health Union

64%

Patients that would definitely recommend
6% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2019, 2018, 2017)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2019)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Deep blood clots in the lungs or legs following surgery

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10
Equal to the national average

64%

Would definitely recommend
6% lower than the national average

Atrium Health Union

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%83%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%66%

Atrium Health Union

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%66%73%

Providers

Provider Reviews

Caring, dedicated and kind. He goes way beyond his job to make sure that you understand what your condition is and what or who you need to see to get the best care.

Aug 13 2019

Review for Dr. William McClelland, MD

wait time always over one hour. more of a quack than a doctor. I know I was a patient for a long time. yes I know if he was so bad why did I keep going to him. it is a ong story but he gets worse every day.

Aug 09 2019

Review for Dr. Daniel Campo, MD

Arden, NC - Aug 07 2019

Review for Dr. Seth Jaffe, DO

Jul 26 2019

Review for Dr. Scott Jaben, MD

Could someone please tell me where he is?? He disappeared!! I can't get a hold of him to get my results . You can't reach him over the phone. Clinic is closed. NO ONE knows when he will be back. WTH!! Never experienced that before. I will have to report him to state department of health services.

Jul 26 2019

Review for Dr. David Smith, MD

Excellent outcome from Balloon Sinuplasty performed by Dr. Smith. he and his staff are true professionals. I HIGHLY RECOMMEND a consult with Dr. Smith if you have frequent sinus infections or other sinus issues.

Jul 17 2019

Review for Dr. Daron Smith, MD

Jul 16 2019

Review for Dr. John Babich, MD

I was very concerned that Dr. Daily would recommend surgery for my torn rotator cuff but I was pleasantly surprised when WE decided to go with physical therapy first! Dr. Daily was professional and caring. I would recommend him to my friends.

Jul 06 2019

Review for Dr. Jeffrey Daily, MD

Dr. Vandernoord has been professional and genuinely concerned about the back issues I was experiencing. I no longer am experiencing the tremendous pain I had to endure. Thank you Dr. V.

Jun 26 2019

Review for Dr. Ronald Vandernoord, MD

Excellent. When you are tired of getting the run around from other doctors, go see Dr. Lim. He'll fix you. He gives you detailed explanations in a language anyone can understand.

in Charlotte, NC - Jun 20 2019

Review for Dr. Arthur Lim, MD

in Wadesboro , NC - Jun 04 2019

Review for Dr. Jeffrey Daily, MD

in Charlotte , NC - Jun 01 2019

Review for Dr. Scott Jaben, MD

Dr. Johnson is the perfect physician for elderly patients. She is patient and listens carefully. I am extremely happy to have my mother in her care.

May 30 2019

Review for Dr. Lindsey Johnson, MD

Dr. Holler is the best. Very knowledgeable and attentive to every need. Very professional yet very personable. I feel very confident that I am getting the best care with him.

May 29 2019

Review for Dr. Jody Holler, MD

Dr. O’Connor saved my life in August 2018 from acute renal failure. He is knowledgeable, takes time to answer my 100s or questions, explains things thoroughly and has an amazing personality. He even remembers and asks about my children and their activities.

May 16 2019

Review for Dr. Andrew O'Connor, DO

My sinus surgery was a complete success. I can't believe I waited so long to have it done. Dr. Smith and all of his staff are exceptional. I highly recommend this practice!

May 15 2019

Review for Dr. Daron Smith, MD

May 11 2019

Review for Dr. Scott Jaben, MD

my wife and I have been to dr meade several times. we do not plan to return. He spends NO time talking to the patient and all of the time he mumbles his notes in the google watch. his quality of service is not good.

May 08 2019

Review for Dr. John Meade, MD

This man has zero bedside manner. Asked one question but don’t dare even try to ask another. I won’t go back, he may know his stuff but he sure doesn’t share.

May 02 2019

Review for Dr. Vipul Shah, MD

Apr 27 2019

Review for Dr. John Meade, MD

He is a super gentlemanly doctor, very wise, down-to-earth, compassionate with a phenomenal memory. Each patient is very special to him: and he is genius about directing treatment. He takes away your fear, and generates very well-deserved trust. Thank you

Apr 24 2019

Review for Dr. Gregory Brouse, MD

Had Lasik Surgery done by Dr Jaben at TLC. Very informative, talked me through every step. Very professional and got great results. Could see 20:15 by the next morning. Awesome!!

Apr 21 2019

Review for Dr. Scott Jaben, MD

Apr 13 2019

Review for Dr. John Wlezniak, MD

Apr 12 2019

Review for Dr. Scott Jaben, MD

Dr. Fosnaugh is a very professional, caring Dr. along with his staff. He explained things where I understood them & made recommendations to only help me & make me feel better & out of pain! I would certainly trust him with my ortho needs! Debbie

Mar 27 2019

Review for Dr. Adam Fosnaugh, MD

Wonderful doctor and very personable. I have been seeing him for several years. I've always found him to be very personable and detailed. His staff is friendly as well. He has also performed 2 surgeries over the years for different reasons-never had an issue.

Mar 23 2019

Review for Dr. Richard Gillespie, MD

The hospital was great but Dr.Montoya was very unprofessional he misdiagnosed my husband he told him he had cancer with no evidence pointing to this conclusion this misdiagnosis cause me and my family to spend thousands of dollars going to specialists only for them to tell us nothing was wrong,

Mar 19 2019

Review for Dr. Juan Montoya, MD

He is very caring and understands your problem. He answers all your questions and explains all your concerns. Would only go to Dr. Van with this problem. I have also recommended him to my best friends because of the problems they are having.

Mar 17 2019

Review for Dr. Ronald Vandernoord, MD

Is the Best very well organised explain the whole procedure before and also during the procedure of my lazik surgery on March 14, 2019 and a Wonderful Staff,,, I would recommend everyone to TLC & Dr. Scott Jaben "Yevette Little Kings Mountain N. C."

Mar 16 2019

Review for Dr. Scott Jaben, MD

in Fort Mill - Feb 28 2019

Review for Dr. Scott Jaben, MD

David is a very thorough Urologist. He is very interested in you as a person and your wellbeing. He is a great communicator and best of all, he cares. I have a lot of trust in David. I have been his patient for five years for annual checkups. Mitch Eudy

in Monroe , NC - Feb 26 2019

Review for Dr. David Kang, MD

in Charlotte, NC - Feb 21 2019

Review for Dr. Daron Smith, MD

I thank God for doctors like Dr.Vandernoord. He cares about his patients and is will to put his best foot forward in helping them. I would definitely recommend him. Sincerely, Beary Frierson.

in Kings Mountain , NC - Feb 15 2019

Review for Dr. Ronald Vandernoord, MD

I am totally confident in Dr. Vandernoord. What makes him such a standout is his ability to be professional on every level while making me feel comfortable and lowering any stress I may be feeling. Great sense of humor!

in Charlotte - Feb 09 2019

Review for Dr. Ronald Vandernoord, MD

Doctor vandernoord is very conscientious and attentive to work with his patients. He's helped me with lower back pain and sciatica and I am thankful that the injections worked as well as they have in my situation.

in NC - Feb 08 2019

Review for Dr. Ronald Vandernoord, MD

in Fort Mill, SC - Jan 30 2019

Review for Dr. Dino Kanelos, MD

in Charlotte , NC - Jan 30 2019

Review for Dr. Shazia Arain, MD

Jan 25 2019

Review for Dr. Benjamin Simmons III

Dr. Jaben is the epitome of a medical professional. Appointments with him always started with asking how I was doing and various personal questions unrelated to my reason for being there. Dr. Jaben seemed to genuinely care about me and my needs as a patient.

Jan 19 2019

Review for Dr. Scott Jaben, MD

Dr. Vandernoord is very thorough and professional. He cares very much about the well being of his patients. He is always on time for scheduled procedures.

Jan 18 2019

Review for Dr. Ronald Vandernoord, MD

Excellent, all around great Orthopedist. Up front, straightforward responses to questions and always had time to take any additional questions that I had following an appointment. Even made dealing with Workers Comp palatable. Definitely recommend Dr. Fosnaugh for any Ortho need you may have

Jan 15 2019

Review for Dr. Adam Fosnaugh, MD

Very professional, friendly, insightful, and respectful. Clearly explained what needed to be done for our son's finger, and listened to and respectfully answered any questions. Very approachable and was able to rearrange his schedule to accommodate our son's surgery needs.

in Indian Trail, NC - Jan 10 2019

Review for Dr. Marcus Briones, MD

Excellent experience from start to finish. Dr. Jaben was to the point and shared all the truths I needed to know about the procedure. I walked out with 20/20 vision and 6 days out I am 20/15.

in Charlotte, NC - Dec 28 2018

Review for Dr. Scott Jaben, MD

Charlotte - Dec 19 2018

Review for Dr. Arthur Lim, MD

Dr. Jaben is a wonderful physician and extremely knowledgable. He performed my ICL and PRK procedures, and the results are amazing. I had to wear glasses 24/7 before, and now I can see 20/20. I am very thankful to him for improving my quality of life.

Dec 18 2018

Review for Dr. Scott Jaben, MD

Dr. Vandernoord is a thoughtful, caring doctor who listens and answers questions in a respectful manner. He offered me alternative treatment for back pain that actually worked for me. I would recommend Dr. Vandernoord to anyone with chronic pain that is looking for non surgical options.

CHARLOTTE, NC - Dec 12 2018

Review for Dr. Ronald Vandernoord, MD

in Rock Hill, SC - Dec 12 2018

Review for Dr. Scott Jaben, MD

in Marshville, NC - Dec 05 2018

Review for Dr. Valencia Tellis, MD

Dr. Fosnaugh has helped me with plantar fasciitis & both knees over the past few years. I recently had knee surgery and he's been good about answering my questions about different options. The surgery went well. I'd highly recommend him for your orthopedic needs.

in Marshville, NC - Dec 05 2018

Review for Dr. Adam Fosnaugh, MD

in Fort Mill, SC - Dec 05 2018

Review for Dr. Ronald Vandernoord, MD

Location

Atrium Health Union

600 Hospital Dr, Monroe, NC 28112