Atrium Health Kings Mountain

71%

Patients that would definitely recommend
1% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10
Equal to the national average

71%

Would definitely recommend
1% higher than the national average

Atrium Health Kings Mountain

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%69%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Atrium Health Kings Mountain

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

Excellent care, very calm, thorough, and explained things to me so that I could understand. Worked well with the hospital staff and ER nurses. I wasn't able to have family in the ER with me, and he was very compassionate about that.

May 06 2020

Review for Dr. Mollo

I had that experience as well, doesn't listen over talks you and doesn't seem to care. ??

Apr 22 2020

Review for Dr. Saluke

Daniel Moore Mar 30 2020

Review for Dr. Osemeka

Wonderful experience with Dr. Osemeka.

Mar 23 2020

Review for Dr. Osemeka

Caring - thorough - absolutely a marvelous personality - upbeat - positive - anyone would benefit from his expertise in eye surgery.

Pat B Mar 17 2020

Review for Dr. Kansupada

Excellent kidney doctor

Mar 05 2020

Review for Dr. Iqbal

I just had Cataract surgery with Dr. Kansupada. I am Extremely happy with the results, I was treated like the most important person through all contacts with the folks in the office, the surgery center and Dr. Kansupada. I highly recommend him. Thanks for giving me my sight back.

Tim Merkiel Feb 14 2020

Review for Dr. Kansupada

Excellent

Hebert Feb 13 2020

Review for Dr. Hayes

Always have a good experience seeing Dr. A or his NP's. The wait time is not long at all. Very professional.

Gracie Dec 25 2019

Review for Dr. Adelekun

He is a very respectful, nice and professional doctor. It shows that he cares about his patients. I will recommend everyone to come to him. Also the rest of the staff are very friendly.

Monica Bullard Oct 30 2019

Review for Dr. Hayes

Dr K is the very best!

Oct 24 2019

Review for Dr. Kansupada

My fourth visit with Dr. Hayes in the last eight months. Very knowledgeable, professional and relaxed in his approach. I travel 60 miles each way to see him. Very positive experience from a patient perspective!

Charles Sep 18 2019

Review for Dr. Hayes

Now have hope that I haven’t had in a very long time.

RW in Mint Hill - Sep 13 2019

Review for Dr. Adams

Dr Hayes was quickly able to diagnose a shoulder issue that has limited my physical activity for years. He has an excellent staff and his engagement with me throughout the office visit was outstanding.

Robert Slaughter Sep 12 2019

Review for Dr. Hayes

Excellent he helped me in the best way possible

Max Cherry Aug 22 2019

Review for Dr. Hayes

Catherine Aug 20 2019

Review for Dr. Hayes

Doctor Singh is a great surgeon. He has operated on me two times. While he was working on adhesions, he had to remove my appendix. The pathology report came back as cancer. I am very thankful for the care doctor Singh gives his patients.

Jackson Hendricks Aug 19 2019

Review for Dr. Singh

Dr Singh did a below the knee amputation on my father. He was very thorough in his explanation and has taken very good care of my father.

Aug 09 2019

Review for Dr. Singh

We are always greeted by the friendly staff at the front desk upon our arrival. When Dr Hayes enters the exam room, you always know you will be in good hands. Dr. Hayes always listens to my issues, and for me, has always found a solution. I personally give Dr. Hayes an A+ in all categories.

Michalene Bouzon Jul 18 2019

Review for Dr. Hayes

Dr. Pat Hayes is a great doctor. Listens carefully. Understands patient concerns. Taps his vast knowledge of orthopedics and provides excellence care and treatment plans. I highly recommend him.

Jun 26 2019

Review for Dr. Hayes

I saw a regional top rated doctor before I see Dr. Kansupada and I finally choose Dr. Kansupada to be my doctor for the Cataract surgery. He stands out in terms of medical knowledge, confidence, attention to details, and ability to listen.

Yimei Zia in FORT MILL, SC - Jun 13 2019

Review for Dr. Kansupada

I suffered for years with a torn rotator cuff, but I did not know how bad it was. Dr. Hayes operated and sent me for therapy. I think the world of Dr. Hayes, and I have already recommended him to several people. Sure wish he was in Forest city instead of Shelby!

Andrea Tencza in NC, NC - Jun 01 2019

Review for Dr. Hayes

He did my surgery to remove a mass in my chest. Great job, and great Dr. I found him very knowledgeable and he left a tiny scar. I am going back to him for a surgery on a different issue. I highly recommend him.

May 21 2019

Review for Dr. Singh

Arrogant and not helpful. I think he believes everyone is just out for pain meds. Did not help my husband one bit. He dismissed my husbands complaints. If he’s ever on the other side of things, I wish him a better doctor than he was to my husband.

Apr 23 2019

Review for Dr. Clark

Great physician. Very personable and knowledgeable. I trust him with my medical care.

Apr 04 2019

Review for Dr. Kish

Carley Family Care are the Best!! They are helping me to get my life back and provide excellent care on all levels.

Mar 21 2019

Review for Dr. Carley

Confirm

Roger Maxwell in Rutherfordton, NC - Feb 28 2019

Review for Dr. Hayes

Gastonia - Feb 19 2019

Review for Dr. Singh

FT in Mount Holly, NC - Feb 13 2019

Review for Dr. Osemeka

Dr. Hayes is very patient and understanding. He also tries to explain things.

Karen in Shelby, NC - Jan 27 2019

Review for Dr. Hayes

Dr. Hayes was extremely professional. The office staff was friendly and Easy to approach.

Jan 24 2019

Review for Dr. Hayes

I have been going to Dr. Kish over 10 years. I admire him very much. He is knowledgeable, competent, friendly. He answers any questions I have so that I can understand it. I love Dr Kish and would like to continue to have him take care of me for years to come.

Debra Surretsky Dec 27 2018

Review for Dr. Kish

Compassionate doctor.

Dec 03 2018

Review for Dr. Iqbal

Best eye dr. on the planet.if you need cataract Removal surgery ceenta and dr K. Are the very best.

Richard Slaughter in Denver, NC - Dec 02 2018

Review for Dr. Kansupada

If you are looking for healthcare from s doctor who is very thorough and extremely professional, this is the caring doctor for you. I have been under his care for several years and have absolutely no complaints.

Martha Shelton Goins in Lincolnton, NC - Dec 01 2018

Review for Dr. Iqbal

Terrible bedside manner. Doesn’t listen to the patient at all. Bad experience and will be going elsewhere.

Nov 22 2018

Review for Dr. Saluke

Very attentive to my care, listened well, explained well ,everything he possibly could do he did and with kindness and concern. I would recommend this Doctor. I

Emily in Shelby - Nov 20 2018

Review for Dr. Hughlett

Doesn’t listen to patients

Grover, NC - Nov 19 2018

Review for Dr. Saluke

Ralph H. in Shelby, NC - Nov 16 2018

Review for Dr. Hayes

Dr David Bailey, DC in NC - Nov 07 2018

Review for Dr. Hayes

This is no good nor is his staff would not go to him they have no respect.

Oct 19 2018

Review for Dr. Okonkwo

Cindy Powell in Shelby, NC - Sep 28 2018

Review for Dr. Kansupada

Nogle Family in Spindale - Sep 24 2018

Review for Dr. Hughlett

Highly recommend him to anyone..excellent doctor and surgeon

Amy Atkins in Lawndale, NC - Sep 20 2018

Review for Dr. Hayes

Sep 12 2018

Review for Dr. Hayes

Ann Lineberger in Stanley, NC - Sep 06 2018

Review for Dr. Kansupada

Jerry Gusler in Raleigh, NC - Aug 19 2018

Review for Dr. Kansupada

Teresa in Bessemer City, NC - Aug 17 2018

Review for Dr. Adelekun

Kaitlyn in Charlotte, NC - Aug 13 2018

Review for Dr. Heil

Sharon in Shelby, NC - Jul 18 2018

Review for Dr. Hayes

Great bedside manner. Made me feel very comfortable

glenn ashby in kings mtn, NC - Jun 29 2018

Review for Dr. Wagner

Great service, no long wait time, answered all my questions, explained my problem where I could understand it.

Dwayne Creswell in Shelby , NC - May 15 2018

Review for Dr. Hayes

Sherrod in Blackburn - May 11 2018

Review for Dr. Adelekun

He is he main man when it comes to taking care of my various joint problems. Always on top of the situation & sees it through to completion. Never had a problem after any procedure. Thanks!!

RT in Kings Mtn.,NC - Mar 23 2018

Review for Dr. Hayes

I've been a patient of Dr. Hayes for several years and he has treated me in office as well as done a couple of surgeries. He is a great doctor. He listens, he asks questions, he gives choices of ways to tackle a problem. Best of all, he cares.

Sherry in Ellenboro, NC - Feb 04 2018

Review for Dr. Hayes

Candice Jan 31 2018

Review for Dr. Heil

Jan 17 2018

Review for Dr. Saluke

Excellent physician. I'd highly recommend him!

Jan 02 2018

Review for Dr. Kansupada

Huntersvillle - Dec 22 2017

Review for Dr. Kansupada

dr. hayes is very professional,but yet he is friendly also. he is a great surgeon,has several surgeries on both my shoulders and left wrist which all have been very sucessful. thanks dr. hayes for great skills.

robert wallace sr. in cherryville - Dec 03 2017

Review for Dr. Hayes

Can’t say enough positive things about Dr. Reiber. Highly recommend!!

Angel Riggan in Gastonia, NC - Nov 04 2017

Review for Dr. Reiber

Excellent service Very through and professional

Oliver Emmert in Shelby, NC - Oct 20 2017

Review for Dr. Hayes

Love Dr. Carley! I wouldn't see anyone else, and even after moving from the area, I plan to return just to keep him as my primary care physician.

Gastonia - Oct 18 2017

Review for Dr. Carley

This is quite possibly one of the worst experiences I have ever had at a medical facility! I'm not sure if this is the standard of care and professionalism in this area, but the lack of help or responsibility is disheartening. Doctor seems nice but the office staff is the worst!

TMA in Lawndale, NC - Oct 14 2017

Review for Dr. Cloninger

Dr Hayes was very thorough with me and he has actually treated several in my family .... really think a lot of him... he addressed my issue and fixed me up....

Billie Jean McNeely in Shelby - Oct 14 2017

Review for Dr. Hayes

Dr. Hayes is a wonderful physician! Very thorough examine before diagnosis and treatment. I highly recommend him to anyone.

Joe Darnell in Shelby, NC - Oct 12 2017

Review for Dr. Hayes

Very thorough suergon .

Atlanta, GA - Oct 06 2017

Review for Dr. Eze

Shelby, NC - Oct 03 2017

Review for Dr. Munoz

Shelby, NC - Oct 01 2017

Review for Dr. Hayes

Angela in Kings Mountain, NC - Sep 13 2017

Review for Dr. Hayes

I was very pleased with my interaction. I came in with shoulder issues and we discussed a more serious issue I was unaware of. Thanks for taking notice and adddressing my neck and nerve/muscle issue.

Cheryl in Shelby, NC - Sep 08 2017

Review for Dr. Hayes

I like Dr Hayes because listen to your problem complete test and give you options on your results. He never pressured you into doing what he thinks is best for your treatment. I would recommend him to anyone.

Marion Crews in Shelby, NC - Aug 29 2017

Review for Dr. Hayes

RK Aug 15 2017

Review for Dr. Heil

I would NEVER recommend anyone to see Dr. Heil. He was the most pathetic physician I've ever seen. I went for a surgery consult and left his office in amazement of the lack of professionalism.

Charlotte, NC - Aug 09 2017

Review for Dr. Heil

Rebecca Weaver in Gastonia, NC - Jul 31 2017

Review for Dr. Cosenza

Michelle D. in Columbia, SC - Jul 06 2017

Review for Dr. Gelot

Kings Mtn - May 07 2017

Review for Dr. Carley

Very happy with my visit with Dr. Kansupada. I would recommend him to anyone.

Charlotte, NC - Apr 20 2017

Review for Dr. Kansupada

Apr 20 2017

Review for Dr. Heil

Little Rock, AR - Apr 15 2017

Review for Dr. Kansupada

Dr. Bowman, was a caring doctor, and very efficient.

Hickory, NC - Apr 13 2017

Review for Dr. Bowen

Cherryville, NC - Mar 31 2017

Review for Dr. Munoz

Gastonia, NC - Mar 09 2017

Review for Dr. Singh

Indian Trail, NC - Feb 04 2017

Review for Dr. Robertson

ann roper in Cherryville, NC - Jan 10 2017

Review for Dr. Osemeka

L. Bowma in Hickory NC - Jan 05 2017

Review for Dr. Clark

Knowledgable, best of all spends time to listen and explain.

Janet in Lawndale, NC - Dec 05 2016

Review for Dr. Iqbal

Amazing doctor! Very friendly and caring!

Jonathan Strum in Shelby, NC - Dec 05 2016

Review for Dr. Alam

Dr Heil only wants to give you injections to make money from your insurance. He doesn't take time to listen to you . He could care less if you are in pain or not . I would not recommend Dr .Heil to my worst enemy . Worst doctor I have ever seen .

Teresa in Cramerton, NC - Dec 02 2016

Review for Dr. Heil

Dr. Ashri is very thorough and kind. He is not harsh with overweight people like myself.

Megan M. in Lexington, KY - Nov 29 2016

Review for Dr. Ashri

Dr. Trash takes her time with you and really explains the procedure with you. She is so friendly and nice.

Tracie May in Gastonia, NC - Nov 28 2016

Review for Dr. Traish

Dr. Wagner saw me in the emergency room and I found him to be very interested, concerned, and caring. It's nice when a doctor listens! I felt like I was in good hands, and he handled my emergency in an excellent manner.

Granny G in Ellenboro, NC - Nov 20 2016

Review for Dr. Wagner

Very attentive to concerns about eye examination and status of eyesight changes. Communicated properly so I could have a better understanding of current eyesight issues. Thank you!!

Trina in Belmont, NC - Nov 13 2016

Review for Dr. Kansupada

Every time I leave his office I understand everything he says to me and u can no e really care about his patients. THE hole staff is like that.

Diane merck in Bessemer City NC - Nov 10 2016

Review for Dr. Cosenza

He was very rude and acted like he did not care what I had to say! Would not recommend anyone going to him.

Kannapolis, NC - Oct 11 2016

Review for Dr. Heil

Dr. Gelot is a great doctor and spends alot of time with his patients. His office staff is very nice and always willing to help.

meekwallace in kings mountain, nc - Sep 26 2016

Review for Dr. Gelot

Location

Atrium Health Kings Mountain

706 W King St, Kings Mountain, NC 28086