AdventHealth Hendersonville

81%

Patients that would definitely recommend
11% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Critical Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2020, 2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for Stroke Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in the care and treatment of stroke

Pulmonary Care Excellence Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Pulmonary Care Award™ (2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

General Surgery Excellence Award™ (2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

1 rating was better than expected

  • Deep blood clots in the lungs or legs following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10
10% higher than the national average

81%

Would definitely recommend
11% higher than the national average

AdventHealth Hendersonville

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%57%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

AdventHealth Hendersonville

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%72%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%81%73%

Providers

Provider Reviews

Adrian Wettach Jul 09 2020

Review for Dr. Brooks

He was very helpful and took time to answer my questions.

Christine McGee Jul 08 2020

Review for Dr. Neuenschwander

Dr. Das is amazing. She kind, caring and really listens. You don’t find Drs like her any more. Highly recommend her and this practice.

Jul 03 2020

Review for Dr. Das

Tracy Nixon Jul 02 2020

Review for Dr. Hedrick

Artur L. Jun 29 2020

Review for Dr. Boykin

Dr Joseph and his staff are extremely competent and professional. He has an excellent style of communication with the patient, instilling great confidence in his technical training and abilities.

Tom McVay Jun 25 2020

Review for Dr. Joseph

Quality care and compassionate doctor. Excellent office and nursing staff!

Diane Warden Jun 25 2020

Review for Dr. Boykin

Jun 23 2020

Review for Dr. Mason

I knew her in H.ville, loved her, miss her, haven't found so good a dr afterward. May the good Lord bless her and all she does.

J Ray Jun 23 2020

Review for Dr. McGee

Would totally recommend was very thorough with my exam and did a great job with diagnosis, would totally recommend her.

Jun 21 2020

Review for Dr. Campbell

Talented doctor with great bed-side manner. Respects my opinions and questions. Very experienced and up to date on current research and treatments.

Jun 20 2020

Review for Dr. Williams

Great person, Great Doctor and very informative about every tiny detail of all Procedures he’s about to preform.

Jack Thomas Jun 19 2020

Review for Dr. Boykin

Jun 19 2020

Review for Katie Dager

Dr.Boykin and PE Chris are the best also the whole staff are great.

Michael Brown Jun 15 2020

Review for Dr. Boykin

Ron Dvoretz Jun 15 2020

Review for Dr. Boykin

Dr. Bradley herself is an acceptable physician however I have never had a good office experience during a visit. Each visit I am treated as if I should be honored that they are doing me a favor.

Jun 11 2020

Review for Dr. Bradley

I cannot imagine going to any other dr. He has been the most compassionate and caring dr I have ever had. He listens to me and then I listen to him. We make decisions together not just his way. I would definitely recommend him to friends and family.

Jun 10 2020

Review for Dr. Hooper

Excellent surgeon.. fixed my back... What else could you ask for . I find his bedside manner fine for a surgeon.

John Jun 09 2020

Review for Dr. Hicks

Great experience! Good result!

Richard Stricker Jun 05 2020

Review for Dr. Boykin

Susan L. Paul, BSRN, L. Ac. Jun 04 2020

Review for Dr. Joseph

Dr. Das is an incredible doctor. She makes you feel so comfortable/safe. It is quite apparent that she truly cares about her patients. I’m so glad my sister recommended her to me.

Lily May 30 2020

Review for Dr. Das

Scott C. Owens May 29 2020

Review for Dr. Kersten

May 27 2020

Review for Paula Hunter

Dr. Lartey is an excellent doctor. He spends a lot of time listening, and explaining things. I totally trust him. The person who left him 1 star, can't even write a coherent paragraph.

Brett May 27 2020

Review for Dr. Lartey

Richard Trevathan May 25 2020

Review for Dr. Boykin

Deni Niethammer May 24 2020

Review for Dr. Das

sara g fiquet May 24 2020

Review for Dr. Boykin

May 22 2020

Review for Dr. Boykin

Office Closed,Number Disconnected

May 20 2020

Review for Dr. Wall

Oeverything went great from the first visit to my last follow up. I will and have recommended him to people in my community.

Jeffrey Bainbridge May 18 2020

Review for Dr. Hedrick

May 16 2020

Review for Dr. Boykin

I am very pleased with my knee surgery and follow up with Dr Boykin. He was meticulous and walked through the surgery, pictures, and recovery to make me feel comfortable at all times. I would highly recommend him!

Wendi Witek May 14 2020

Review for Dr. Boykin

First class, Dr Mason listened and explained my options, and answered thoroughly all of my questions.

May 12 2020

Review for Dr. Mason

Dr. Royce Bailey is a highly skilled physician who is also deeply caring about his patients. He has the important ability to be totally present during a visit & is able to communicate with clarity.

Regina W. Voegele, PhD May 12 2020

Review for Dr. Bailey

I have been seeing Dr. Smith since late 90s or early 2000s, cannot remember for sure. Anyway, I am still with him in 2020. I have always been treated with respect and kindness by everyone in his office. I would not change doctors for anything. He is the best.

susan peabody May 11 2020

Review for Dr. Smith

Excellent care from knowledgeable, compassionate professionals.

May 09 2020

Review for Dr. Hedrick

Perfect

Cameron May 07 2020

Review for Dr. Fleck

This guy is great but he's no William Shatner!

May 07 2020

Review for Dr. Corn

Elizabeth K. May 05 2020

Review for Dr. Gupta

Patti A Apr 27 2020

Review for Dr. Boykin

Outstanding physician! Much more than a mere surgical technician with required credentials.

Apr 23 2020

Review for Dr. Fritz

Apr 19 2020

Review for Dr. West

Christina Johnson Apr 17 2020

Review for Dr. Boykin

Without the expertise of Dr. Park, I would be legally blind in one eye now. He answers all questions and makes you feel confident in him.

Cornelia Heatherly, Tryon, NC Apr 16 2020

Review for Dr. Park

Apr 10 2020

Review for Dr. Fonseca

Betsey A. Apr 09 2020

Review for Dr. Hedrick

Darlene Welch Apr 09 2020

Review for Dr. Hedrick

Sue Estridge Mar 29 2020

Review for Dr. Hedrick

really good job of dealing with my slow recovery. This is a incredibly capable physician who deserves praise. I was fortunate to have had him as my doctor.

John J Freeman Mar 29 2020

Review for Dr. Hedrick

Superb physician, explains things well

Mar 27 2020

Review for Dr. Schwietz

Debra P. Mar 27 2020

Review for Dr. Boykin

Shirley Murray Mar 26 2020

Review for Dr. Das

Brenda H Mar 25 2020

Review for Dr. Arnold

Barbara WassermAn Mar 24 2020

Review for Dr. Gupta

Mar 20 2020

Review for Dr. Krueger

Due to headaches and insomnia, I was treated by Dr. Gupta. She prescribed a sleep study, which revealed that my REM sleep was prevented by RLM. Switch from SSRI meds to Wellbutrin made healthy sleep possible again. Dr. Gupta also prescribed PT for headaches, which was effective.

Mar 20 2020

Review for Dr. Gupta

Dr. Arnold if fabulous! He is so attentive to his patients. I would recommend him to anyone that is in need of cosmetic surgery.

Mar 16 2020

Review for Dr. Arnold

I've been with Dr. Bailey for almost 35 years. He has given me the best care through all my healthy, sick, and hurt days.

Sara Stroupe Mar 13 2020

Review for Dr. Bailey

I had a total hip replacement with Dr. DePaolo. I had excellent “pre-hab” care with his physical therapists and first rate care from Dr. De Paolo for the surgery preparation, surgery, and post-op.

Katharine R Meacham Mar 13 2020

Review for Dr. Depaolo

Karen Mar 13 2020

Review for Dr. Gupta

I am disable and deformed and my life have turned horrible the worst the I have ever Had with a "physician" he ruined my hand - can't use any more-

Mar 13 2020

Review for Dr. Napoli

Stephen Taylor Mar 12 2020

Review for Dr. Hedrick

Darcey Rose Mar 11 2020

Review for Dr. Choe

I needed help with my shoulder. I am very happy with the medical care I received from Dr.Boykin . The entire office staff were professional and kind. Thank you! I will recommend EmergeOrtho BlueRidge Division to my friends and family!

Maria W. Mar 11 2020

Review for Dr. Boykin

Dr Teresa Bradley is a very rude dr. Very pushy and not willing to listen to my concerns. Went in for a Wellness Examine and she never completed my examine. I told her I was uncomfortable three times and proceed to get off the examine table. I would not recommend Teresa Bradley to anyone.

Mar 10 2020

Review for Dr. Bradley

Mar 06 2020

Review for Dr. Hawk

Very thorough and helpful with explanations.

Mar 04 2020

Review for Dr. Hardin

Smart, knowledgeable, kind, good listener.

Mar 01 2020

Review for Dr. Das

The best decision I've ever made in my pregnancy! Feb 29 2020

Review for Dr. Towle

Feb 29 2020

Review for Dr. Erickson

Dr. Hedrick did a bunionectomy for me that has given me trouble for more than 20 years. He was professional, informative, and straight-up with what to extpect and when to expect it. Even with a pretty severe case of White Coat Syndrome, he made me feel comfortable and confident in his work!

Charlene Dalton Feb 28 2020

Review for Dr. Hedrick

Dr. Boykin was thorough, knowledgeable and helpful to me after my shoulder injury. I would definitely recommend him to others.

Feb 27 2020

Review for Dr. Boykin

I am so thankful that I have found a doctor that listens and is compassionate about my health. Dr Gupta has managed my Migraines and I am so thankful for her. Her staff is awesome.

Jk Feb 27 2020

Review for Dr. Gupta

Love Dr. Cash. She treats both my husband and me and is very gentle, explains everything and we never feel rushed. So happy we found such a kind doctor.

Susan Weaver in Asheville , NC - Feb 26 2020

Review for Dr. Cash

Jennifer Heaton Feb 25 2020

Review for Dr. Garris

P Seymour Feb 11 2020

Review for Dr. Das

He has replaced both my knees and both my hips and I am hiking in the mountans with no pain. An excellent practice.

Don W Feb 11 2020

Review for Dr. Lilly

Dr. Saft found ways to help me when other doctors had given up. I'm so grateful to have her as my doctor. The OMT is an added benefit. I always leave feeling better than when I arrived. I would, and have recommended her to friends and family.

Jamie Feb 08 2020

Review for Dr. Saft

Amazing experience, the best provider we have ever dealt with. She went over and beyond to take care of our little girl.

Cole Davis Feb 08 2020

Review for Dr. Cash

Fantastic at his craft! Very thorough exam and explanation of the pain in my knees. Gave me great alternatives solutions to surgery.

Feb 05 2020

Review for Dr. Kersten

Dr mason has always listened and responded to my questions. She diagnosed my issue quickly and was spot on. I highly recommend her.

Jim Walker Feb 03 2020

Review for Dr. Mason

Had eyelid surgery in December, 2019 to improve my range of vision. Dr. Choe did a great job of explaining the procedure, which was painless and very effective. What an improvement. Thank you Dr Choe for a job well done. I would recommend you and your great staff to anyone.

K Smyth Feb 01 2020

Review for Dr. Choe

Feb 01 2020

Review for Dr. Kersten

Very nice. Very knowledgeable, frank, told me he would meet with me before surgery to give me more specifics on what to expect.

Feb 01 2020

Review for Dr. Kersten

Mary Jan 31 2020

Review for Dr. Smith

Very knowledge, detailed explanation of diagnosis and treatment. Great personality!

Devin Jan 30 2020

Review for Dr. Kersten

After waiting over a month for a new patient appointment, the office called to cancel 2 business days before. They wanted to reschedule another month away.... No thank you.

Laura Jan 24 2020

Review for Dr. Mason

Clayton Smith Jan 22 2020

Review for Dr. Hunter

Barbara B. Jan 21 2020

Review for Dr. Tomski

Adam Mills Jan 18 2020

Review for Dr. Boykin

I’m very pleased with the care received from Dr Campbell an her staff.

Jan 18 2020

Review for Dr. Campbell

He is a kind and very caring Doctor. He takes the time to answer your questions and explain everything. So pleased with Dr. Hill and my care at Pardee Cancer Center. Would highly recommend!!

Lori Condrey Jan 14 2020

Review for Dr. Hill

Condescending. Rushed. Did not provide what I asked for. Asked to sign consent form when I had consented to NOTHING. The entire office was unprofessional.

Jan 09 2020

Review for Dr. Choe

Do not appreciate hearing about the vegan diet on every visit to this office. Dr Jonsson is ok but a bit scattered and not thorough. His medical assistant, E. interrupts, doesn't listen, and talks over whatever the pt is trying to say. Borderline rude. Changing drs because of this.

Jan 08 2020

Review for Dr. Jonsson

Suzanne Howard Jan 07 2020

Review for Dr. Boykin

Bradley M Jan 07 2020

Review for Dr. Goldin

Location

AdventHealth Hendersonville

100 Hospital Dr, Hendersonville, NC 28792