Upstate Cancer Center

73%

Patients that would definitely recommend
3% higher than the national average


Upstate Cancer Center is a medical facility located in Syracuse, NY. This hospital has been recognized for Pulmonary Care Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

5 ratings were worse than expected

8 ratings were as expected

  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10
3% higher than the national average

73%

Would definitely recommend
3% higher than the national average

Upstate Cancer Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Upstate Cancer Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%52%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

Hospitality is second to none. From the girls, the facilities and most of all Dr. Baum. So impressed with results of my procedure. Thank you over and over.

Nov 21 2020

Review for Dr. Baum

One of the best physicians I have seen Amazingly patient, thorough and extremely knowledgeable Took time to explain each and every symptoms along with the pathophysiology behind it You do not need to go to Johns Hopkins or Mayo for neurology care when you have dr. Duleep here in Upstate.

PD Nov 21 2020

Review for Dr. Duleep

All visits I’ve had with him are good. Really listens, you never feel rushed. Answers your questions in detail. I just feel so well taken care of with him as my doctor.

Nov 19 2020

Review for Dr. Smith

Exceeded all expectations. Dr Wiesenthal could have written the book on professionalism. Very patient centric to the point he calls each patient after surgery.

Nov 17 2020

Review for Dr. Weisenthal

Horrible should not have a mefical license.

Nov 13 2020

Review for Dr. Nizam

Location

Upstate Cancer Center

750 E Adams St, Syracuse, NY 13210

Frequently Asked Questions

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